To obtain feedback after two years in operation, MCRB conducted an online survey in July 2015 (using Survey Monkey) of the >3,000 contacts in its database, with an identical survey in English and Burmese. (Some Myanmar respondents chose to reply in English). The results are summarised here. We are grateful to all those who took time to respond.

1. Results

2.  To obtain feedback after two years in operation, MCRB
conducted an online survey in July 2015 (using Survey
Monkey) of the >3,000 contacts in its database, with an
identical survey in English and Burmese. Some Myanmar
respondents chose to reply in English.
 The response rate, at 361, was over 10%, although not all
respondents answered all questions
Answered in Burmese English Total
Business 36 126 162
Myanmar CSO 27 17 44
International NGO 9 34 43
Media 20 6 26
Myanmar Government 5 4 9
Foreign Government 2 8 10
International Organisation 7 8 15
Other eg academic 11 41 52
Total 117 244 361

3. Burmese English

4. Burmese English

5. 1 1
4
6
8
10 10
17
31
0
5
10
15
20
25
30
35

6. 4.16
3.29
2.98
1.99
3.09
1.91
2.34
1.84
0.00 1.00 2.00 3.00 4.00 5.00
MCRB's objective is relevant to
the Myanmar context
MCRB's approach is unique in
Myanmar
MCRB is independent from
business, government or NGOs
MCRB is a Myanmar
organisation
Burmese
English
Strongly agree Agree Neither
agree/disagree
disagree
5 3 1 0

7. 19
2
9 8 13 8
24
3 6 7 12 18
30
114
0
20
40
60
80
100
120
Burmese
English

8. 3
21 18
38
14 14
42
27 32
59
72
86
101
109
0
20
40
60
80
100
120
Burmese
English

9. Burmese English

10. 1.01
0.27
0.19
1.05
0.80
0.38
0 0.2 0.4 0.6 0.8 1 1.2
Website
Facebook
Linkedin
Burmese
English
Regularly Occasionally never
3 1 0

11. Burmese English

12. 3.49
3.49
3.35
3.27
3.22
3.29
3.00
3.00
2.61
2.55
0 0.5 1 1.5 2 2.5 3 3.5 4
I would like to be part of future MCRB workshops
I gained valuable new ideas about responsible business
standards and tools
The presentations were of a high standard
I have been able to connect with people that I (can) now
work together with
I have discussed key challenges with other stakeholders
and identified ways to address them
Burmese
English
Strongly agree Agree Neither
agree/disagree
disagree
5 3 1 0

13. 4.13
3.77
3.41
2.92
2.86
2.34
2.32
2.18
2.15
1.69
4.19
4.42
4.22
2.39
3
3.04
2.83
3.76
3.26
3.24
0 1 2 3 4 5
O & G SWIA
(TiME)/Pwint Thit Sa report
Tourism SWIA
Land briefing paper
B & HR Country Guide
Draft ICT SWIA
CSOs briefing paper
Anti-corruption Guide
UN Guiding Principles
CSR-Disability Guide
Burmese
English
I have read it (7) I have read executive
summary and know its
content (5)
I know it exists but
haven’t read (3)
I haven’t heard about
it but interested (1)
I haven’t heard about
it and am not
interested (0)

14. 68
64
47
26
29
13
17
21
21
16
44
42
39
27
28
25
18
22
17
15
51
42
71
56
57
70
62
60
59
44
29
61
36
80
84
57
76
82
75
86
20
6
21
13
9
27
20
17
27
32
0 50 100 150 200 250
O & G SWIA
(TiME)/Pwint Thit Sa report
Tourism SWIA
Land briefing paper
B & HR Country Guide
Draft ICT SWIA
CSOs briefing paper
Anti-corruption Guide
UN Guiding Principles
CSR-Disability Guide
I have read it
I have read Executive Summary or
know about the content
I know it exists but haven't read it
I haven't heard about it but would
be interested
I haven't heard about it and am
not interested

15. 3.13
3.06
2.73
2.52
2.36
2.29
3.51
3.00
3.17
3.36
2.36
3.04
0 0.5 1 1.5 2 2.5 3 3.5 4
I would like to be part of future MCRB
workshops/activities
I have shared this knowledge with colleagues inside or
outside my organisation
I have put this knowledge into practice in my work
I know more about responsible business standards and
tools because of MCRB
I have been able to connect with people that I (can) now
work together with
MCRB is my most important source of information and
advice on responsible business
Burmese
English
Strongly agree Agree Neither
agree/disagree
disagree
5 3 1 0

16. 65
49
52
44
28
45
123
139
105
113
104
88
37
32
63
60
69
75
2
8
5
10
20
21
0 50 100 150 200 250
I would like to be part of future MCRB
workshops/activities
I have shared this knowledge with
colleagues inside or outside my
organisation
I have put this knowledge into practice in
my work
I know more about responsible business
standards and tools because of MCRB
I have been able to connect with people
that I (can) now work together with
MCRB is my most important source of
information and advice on responsible
business
Strongly Agree
Agree
Neither Agree
Nor Disagree
Disagree

17. 3.31
1.90
0.35
0.11
3.04
2.72
0.40
0.27
0 0.5 1 1.5 2 2.5 3 3.5
The MCRB's work will be essential for
Myanmar in the next two years
The MCRB's work will be useful in the
next two years, but not essential
In five years' time, there will be no need
for MCRB: its work will be complete by
then
Myanmar does not need the MCRB
Burmese
English
Strongly agree Agree Neither
agree/disagree
disagree
5 3 1 0

18. 84
29
99
92
3
1
45
49
72
30
7
53
150
188
0 50 100 150 200 250
The MCRB's work will be essential for
Myanmar in the next two years
The MCRB's work will be useful in the
next two years, but not essential
In five years' time, there will be no
need for MCRB: its work will be
complete by then
Myanmar does not need the MCRB
Strongly Agree
Agree
Neither Agree Nor
Disagree
Disagree

19.  Respondents found panel discussion,
roundtables and referrals useful.
 Respondents specifically mentioned that they
have used these publications:
◦ Tourism SWIA
◦ O&G SWIA
◦ CSR-Disability Guide
◦ Land Briefing Paper
◦ Guiding Principles on Business & Human Rights
◦ Operational Grievances Mechanism
◦ TiME report

20.  Respondents have used the publications for
these purposes
◦ Engaging with CSOs
◦ Engaging with government
◦ Advising clients
◦ Deciding which companies to approach
◦ Devising investment strategy
◦ Drafting/amending internal codes and practices
◦ Solving labour disputes
◦ Conducting training workshops
◦ Conducting due diligence
◦ Conducting research (academic and journalistic)

21.  MCRB needs more publicity and should increase
its promotion budget
◦ Most suggested more publicity in Myanmar, a few
suggested in Europe and one in Thailand
 MCRB should engage more with
◦ CSOs
◦ Local business
◦ Private companies
◦ SMEs
◦ Government
◦ INGOs
◦ (especially the decision makers of these stakeholders)

22.  MCRB should extend its services
◦ Newsletter
◦ More publications
◦ More workshops, especially on capacity building
◦ More networking events
◦ More roundtables on specific topics
◦ More experts from overseas
◦ More coverage regions – extend to other states
◦ More coverage sectors, eg textile, construction, rural
development
◦ Organise award ceremonies for responsible businesses
◦ Serve as a platform for government and CSOs to
communicate

23.  MCRB should recruit more local staff
 MCRB needs better Burmese translation of
English materials
 Problems with research methodology re TiME
report
 MCRB should reduce length of the reports
and difficulty of its presentations
 MCRB lacks teeth and follow up
 MCRB should carefully manage perception of
independence