This document provides a profile summary for Sraboni Chowdhury, including personal details, skills, work experience, education, and interests. Sraboni has over 20 years of experience in customer service, communication, and shipping/logistics roles. She is highly organized, a strong communicator, and enjoys working with others. Her most recent role is as a Senior Executive at OOCL (BD) Limited where she assists customers with shipping needs and uses various software programs.

1. Sraboni Chowdhury
4th Floor, Morium Nibas Hazi Colony, Fringhee bazae , Bridge Ghata, G.P.O.P.S Kotali, Dist:
Chittagon-400, Bangladesh.
Cell / Whats App / Hike: +31 1716992565 Email: Sraboni_12@yahoo.com
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PERSONAL PROFILE
A good communicator, who enjoys assisting customers and working with other people.
Highly organized and able to priorities work to meet deadlines. Friendly, hard working
individual with good communication skills. Enjoy working in a friendly environment and
always ready to learn new skills.
 Birth Date : 07th January, 1974
 Birth Place : Chittagong, Bangladesh
 Cast : Hindu
KEY SKILLS
 Communication : Ability to communicate orally, in writing, or by electronic device.
 Teamwork : Constructive and willing to take on less attractive tasks,
contributing, practically to the team's success.
 Multilingual : Can speak, read & write English, Bangali.
 Initiative : Ability to see opportunities, to set and achieve goals and act
Independently.
Problem solving : Thinking things through in a logical way in order to determine
Key issues, also a creative thinker.
Customer Service : Very patient & understanding attitude and very customer
focused.
Efficiency / Reliability : Excellent till operation and Communicate with customer for Solving
their all shipping related requirement
I.T. Qualified : Microsoft Office, DATA BASE, INTERNET, E mail & web
browsing.
EMPLOYMENT HISTORY:
Office Assistant Nov, 2000 to May, 2001
INN-SHIPPING (BD) LIMITED-1996 to 1997) CHITTAGONG/BANGLADESH
November 2000 – May 2002 (1 year 5 months)
Tele-communication related jobs:
 All kind of telex related work, fax and also phone received
 Commication related work
 work in on-line, all DATA fitting related on,
Export and Import related work
Liasion with all shipper and depot
Checking all container in Port

2. Executive July 2002 to Oct., 2006
Omnitrans International Limited, GSA(Global Sales Agent)
 Communicate with customer for Solving their all shipping related requirement
 Distribution of schedule and shipping advise.
 Create vessel schedule and actual schedule, also updated
 Prepare detention report container wise & send to principal
Correspondence to Principal time to time.
 Prepare JOA(Job Order Assessment) of vendor bill & send to principal
for approval.
Senior Executive June, 2006 to till Now
OOCL (BD) Limited
* Experience with company all software Logic, Microsoft Excel, Word, and Outlook
and our in-house all software (OPSSMRT/IRIS2-4 version/IEIS/Merit)
* Communicate with customer for Solving their all shipping related requirement.
* Keeping customers and vendors update of shipment containers with vessel wise and inform
vessel
actual sailing date/time
* Used company software for the ready export Bill of Lading.
* Daily updated SSM Schedule in our company Web-side programme.
* Manually created shipment permission files in company software and sent file to port for
permission
* Updated and sent out daily and weekly vessel reports.
* Cargo Tracking and tracing availability and coordinated delivery
EDUCATIONAL QUALIFICATIONS:
10th Humanity : April, 1986
Comilla Secondary Education Board, Comilla, Bangladesh.
12th Humanity : June, 1988
Comilla Higher Secondary Education Board, Comilla, Bangladesh
Becholar of Humanity : April, 1993
Chittagong University, Chittagong, Bangladesh
INFORMATION TECHNOLOGY : March, 2001
INDUSTRIAL COMPUTER SYSTEM
67, Jamal Khan Road(3rd Floor), Chittagong-4000
CAD - Computer Accessories design Program
Industry Computer Systems
67, Jamal Khan Road(3rd Floor), Chittagong-4000
Graphice design (Photoshop, Illustrator)

3. Mail package
MS WORD, MS EXCEL, MS ACCESS, HTML, INTERNET WORKING, DATA BASE
MS OUTLOOK, FAX, TELEX, PABX TELE.
COURSE AND TRANING :
MER-226 Apparel Merchandising Course
BIFT(BGMEA Institute of Fashion & Technology)
Chittagong Campus
IEB Bhaban, S.S. Khalad Road
Chittagong
PORT TRANNING
International Tranning on Port Management / Shipping Management
and Container Terminal Management
INTERESTSAND HOBBIES
Like to listen music, to read books, Cooking, Gardening Also like to work & activities for charitable
organizations..Always eager to know about new skills & ideas, technology etc..From everywhere.
Strongly Believe in "WORK IS WORSHIP".