The document discusses the increasing demand for information technology certification programs and the impact on job markets, highlighting that certified professionals in IT are anticipated to be among the fastest-growing occupations. It outlines various certification programs, their providers, and their benefits, including enhanced productivity and competitive advantages in the job market. Key data from labor sources emphasizes the significance of professional certifications in reducing costs and improving employee effectiveness within organizations.

1. Information Technology Certification Programs: A Growing Phenomena Chris Rima MS, MCSE+I, MCT, CTT Technical Programs Administrator Southwest Region University of Phoenix

2. Today’s Discussion Demand for certified professionals Impact on hiring, productivity and education What certification programs are offered? vendor-”neutral” vs. vendor-specific How do I get certified?

3. “ The illiterate of the 21 st century will not be those who cannot read and write, but those who cannot learn, unlearn and relearn.” - Alvin Toffler

4. Technology Certification & Training Career Outlook “ Computer systems analysts, engineers, and scientists are expected to be the fastest growing occupations through 2008.” -U.S. Dept of Labor Occupational Outlook Handbook 2000-01 Edition

5. Technology Certification & Training Career Outlook “ These occupations are also projected to rank among the top 20 in the number of new jobs created through 2008. ” -U.S. Dept of Labor Occupational Outlook Handbook 2000-01 Edition

6. Technology Certification & Training Career Outlook “ Employment of computing professionals is expected to increase by 36% or more through 2008. ” -U.S. Dept of Labor Occupational Outlook Handbook 2000-01 Edition

7. Technology Certification & Training Career Outlook “ Vendor-based information technology certifications are widely sought and considered to be industry standards. ” -U.S. Dept of Labor Occupational Outlook Handbook 2000-01 Edition

8. Technology Certification & Training Career Outlook “ Professional certification may provide a job-seeker a competitive advantage. ” -U.S. Dept of Labor Occupational Outlook Handbook 2000-01 Edition

9. Technology Certification & Training Productivity / Employer Demand “ More than 20% of permanent IT positions will remain unfilled through 2003. ” -Gartner Group

10. Technology Certification & Training Productivity / Employer Demand “ Having at least one Microsoft-certified professional can help decrease IT costs by more than $2,350 per server per year. ” -Independent survey of companies with Microsoft-certified professionals

11. Technology Certification & Training Productivity / Employer Demand “ Companies with Microsoft-certified professionals on staff can handle 10 support requests per day per IS staff member vs. 7, for companies without Microsoft-certified professionals on staff. ” -Independent survey of companies with Microsoft-certified professionals

12. Technology Certification & Training Productivity / Employer Demand “ Well-trained employees tend to be more effective and more motivated, and they demonstrate a willingness to stay with an organization longer. ” -Diane Tunick-Morello, Research Director, Gartner Group

13. Technology Certification & Training Productivity / Employer Demand “ 84% of employers surveyed said Microsoft-certified professionals were more productive in at least their area of certification. ” -Independent survey of companies with Microsoft-certified professionals

14. Market Overview Source: U.S. Dept. of Ed, National Center for Statistics, and IDC report “Worldwide and U.S. Corporate IT Education and Training Services: Forecast and Analysis, 1999-2004”, May 2000

15. Who are the Certifying Authorities? 3COM Adobe Assoc. of Web Professionals Borland Brainbench Check Point Cisco Citrix Compaq Computer Technology Industry Association (CompTIA) Hewlett Packard IBM Information Systems Audit and Control Association Intel International Information Systems Security Certification Consortium Institute for Certification of Computing Professionals Linux Professional Institute Lotus Microsoft Nortel Networks Novell Oracle Prosoft Red Hat SAIR/GNU-Wave SANS SAP Sun Microsystems Sybase

16. Certification Programs Overview hubs/switches hubs/switches Network Software / Services / Computers Database / Messaging Wide Area Networks / Internet Local Area Networks MCSE+I (Admin) MCSE (Administer, Design, Secure, Tshoot) Web Sites / E-Commerce MCIWD (Design, Create) MCIWED (Design, Create) MCDBA (Design, Create) Network+ (Conceptual only) A+ (Administer - HW & Client SW only) CCNA (Admin, Design, Secure, Tshoot) CCNA (Admin, Design, Secure, Tshoot) MCSE (Admin, Design, Secure, Tshoot) Client Server Network+ (Conceptual only) MCIWED (Design, Create) MCSE (Admin, Design, Secure, Tshoot) MCIWA (Admin, Secure, Tshoot) Routers Routers

17. Internet / Web Certifications Prosoft’s Certified Internet Webmaster CIWA, CIWD, CIWED XML/Java Certifications IBM Oracle Sun eCertifications.com Brainbench.com Learning Tree CompTIA I-Net+

18. Networking Certifications CompTIA A+ / Network+ / Server+ MCP / MCSE CNA / CNE CCNA / CCNP / CCIE

19. Database Certifications IBM DB2 Sybase Certified Business Data Modeler Oracle DBA Microsoft DBA ERP Oracle, SAP, BAAN, JD Edwards, Lawson

20. Messaging Certifications MS Exchange Lotus Notes

21. Application Certifications Adobe Borland Corel

22. CompTIA Computing Technology Industry Assoc. A+ Network+ Server+ I-Net+

23. CompTIA A+ Certifies competency of entry-level (6 months experience) computer service technicians 40 contact hours 2 exams must be passed A+ Core Hardware A+ OS Technologies http://www.comptia.org job task analysis, exam objectives, FAQ

24. CompTIA Network+ Measures technical knowledge of networking professionals with 18-24 months experience in the IT industry 40 contact hours 1 exam must be passed http://www.comptia.org industry acceptance, exam objectives, FAQ

25. Microsoft Most popular certifications MCP MCSE MCDBA MCSD MCT

26. Win2K MCSE Microsoft Certified Systems Engineer 7 courses, 7 exams ~240 contact hours http://www.microsoft.com/train_cert job task analysis, job roles, exam objectives, FAQ

27. Win2K MCSE Job titles systems engineer technical support engineer systems analysts network analysts technical consultants Exams are $100 AATC students pay $60 for first two exams

28. Win2K MCSE Base Salary by Certification Source: MCP Magazine 2000 Annual Salary Survey

29. Win2K MCSE Effect of Certification on Salary Source: MCP Magazine 2000 Annual Salary Survey

30. Win2K MCSE Recommended Prerequisites CIT/C100 A+ CIT/C110 Network+ Win2K MCSE (remaining 6 classes) OR KNOWLEDGE OF: Computer hardware Client Operating Systems OR KNOWLEDGE OF: Networking (LANs, WANs) TCP/IP CIT/M240 Win2K Network & Operating System Essentials OR HAVE SOME WORK EXPERIENCE WITH: Windows 2000 Server Entry point Entry point Entry point Entry point

31. Win2K MCSE + MCDBA Recommended Prerequisites CIT/C100 A+ CIT/C110 Network+ Win2K MCSE (4 classes) OR KNOWLEDGE OF: Computer hardware Client Operating Systems OR KNOWLEDGE OF: Networking (LANs, WANs) TCP/IP CIT/M240 Win2K Network & Operating System Essentials OR HAVE SOME WORK EXPERIENCE WITH: Windows 2000 Server Entry point Entry point Entry point Entry point Microsoft SQL Server 7.0 (2 classes)

32. MCSD Microsoft Certified Solutions Developer 4 exams C++, VB or FoxPro focus 3 core exams, 1 elective Job roles software engineers software application engineers software developers technical consultants

33. CIW Certified Internet Webmaster 3 certification programs MCIWA, MCIWD, MCIWED http://www.ciwcertified.com accreditation, endorsement, exam objectives, job roles supported by IBM, Intel Exams are $125 each

34. CIW Exams

35. CIW Job Roles CIWA Server Administrator Internetworking Professional Security Professional CIWD Web Site Designer E-Commerce Designer CIWED Web developer Programmer

36. CIW UoP Courses Refer to handouts CIWA courses, credits, contact hours CIWD courses, credits, contact hours Both are entry-level programs Experience with operating a computer helpful CIWA: 8 LD credits CIWD: 6 LD credits

37. CIW Entry Points CIT/P100 Internet & HTML Fundamentals CIT/P101 CIW Networking Fundamentals OR KNOWLEDGE OF: Internet basics HTMLauthoring OR KNOWLEDGE OF: Networking basics LANs WANs CIT/P104 CIWA Entry point Entry point Entry point CIT/P120 CIWD Student should pass CIW Foundations Exam (1D0-410) or CompTIA I-Net+ Exam (IK0-001) prior to entering here.

38. CCNA Cisco Certified Network Associate Cisco is the largest manufacturer of Internet and networking hardware 3 levels of Cisco certification CCNA, CCNP, CCIE

39. CCNA Entry-level program Prior experience working with computers helpful A+ helpful Cisco Networking Academy Program Curriculum USed Semesters 1 through 4 curriculum 4 UoP courses map to Semesters 1-4 Only entry point is first course 1 Exam (CCNA Routing & Switching 640-507) - $100

40. CCNA http://www.cisco.com/warp/public/10/ wwtraining Cisco certifications Major difference between UoP program and other Schools UoP: 148 contact hours, geared to adult learners, outside homework, real world + exam prep Networking Academies: 280 contact hours, geared to high school, community college students Other: 40 contact hours, geared to IT professionals, exam prep only New Programs

41. CCNA Salaries Average salary with less than one year experience: $55K New Programs Source: tcpmag.com Salary Survey

42. IT Certificate Programs Typical Course Progressions A+/ A+ Practical Net+ MCSE or MCSE + MCDBA CCNA CIWA CIWD/ED CIW Foundations (CITP100/101)

43. IT Certificate Programs Level of Difficulty A+ Net+ MCSE / MCSD CCNA CIW Foundations Beginner Intermediate Advanced CCNP CIWA CIWD CIWED

44. How do I get certified? Determine the certification program you wish to pursue? Use Internet sites, job listings, employer recommendations Determine modality best suited for you online course, self-study, instructor-led Research training recommended by certifying authority Locate online information from certified individuals Study for one certification/exam at a time Set timeline for finishing certification Set aside time daily to study, or attend class Form a study group with others Take practice exams Register and take exams

45. Market Overview Source: IDC Report “The Top 15 Worldwide IT Training Providers”, May 2000

46. Market Trends Source: IDC Report “Worldwide and U.S. Corporate IT Education and Training Services: Forecast and Analysis, 1999-2004”, May 2000

47. Some Numbers MCP only - 675,000 MCSE - 400,000 MCDBA - 28,000 MCSD - 21,000 Cisco Networking Academies - 8,130 136,000 students 50 states, 130 countries

48. Where to get more information CompTIA http://www.comptia.org Microsoft Training & Services http://www.microsoft.com/train_cert Microsoft Certified Professional Magazine Salary Survey http://www.mcpmag.com Prosoft / Certified Internet Webmaster http://www.ciwcertified.com Cisco Networking Academy http://www.cisco.com/edu/academy U.S. Dept. of Labor Occupational Outlook Handbook http://stats.bls.gov/ocohome.htm (Click Professional and Technical, then Computer systems analysts, engineers, scientists) University of Phoenix http://www.mcse.com

49. Where to get more information IT Certification (general) http://certification.about.com http://www.certcities.com (links to all vendor certs available)

50. Open Floor Questions? Comments?