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Spoke Communications, LLC
A full-service marketing
communications company -
integrating emerging technologies
with proven marketing strategies.
We produce the tools you use to
connect.
I “LOVE” BRANDING!
1992 – Marketing Career
2004 – Author / Speaking
2010 – TRUE Workbook
CreateWOW…
2013 – SEO Whitepaper(s)
2014 – SPOKE
SOON – TRUE Book
I “HATE”
POWERPOINT!
So… please engage.
BRAND ORIGINS
WTH, Kevin?!?
You said there’d be tacos!
Every person has a BRAND and a reputation.
Every business has a BRAND and a reputation.
BRANDING BEGETS
MARKETING
BRAND ESSENCE
BRAND ESSENCE
BRAND ESSENCE
BRAND ESSENCE
• Immediately Identifiable
• Defines relationship
• Defines quality - Service / Product
• Consistency
• Professional
• Differentiates
• Builds Relationship with Consumer
• Builds Community
• Drives revenue (e.g. - MAKE MONEY!)
BRANDING WHY?
Brand Builds Community
Community is Unified
Community is Professional
Community is Focused
Community Creates
Resources
BRANDING BUSINESS
BRANDING
IS NOT A LOGO!
or a tag line… or a product / service
or… or… or…
Thank GOD?
BRAND STABILITY
BRANDING is BUSINESS
BRAND MANAGEMENT
BRAND MANAGEMENT
BRAND MANAGEMENT
BRAND MANAGEMENT
BRAND MANAGEMENT
BRAND MANAGEMENT
BRAND MANAGEMENT
BRAND MANAGEMENT
WHAT YOU’RE
ABOUT TO
HEAR IS
COMMON
SENSE.
Truth
Relevant
Unique
Engaging
Is Your Brand “TRUE?”
TRUTHFUL - Understanding The
5-W s: Who, What, When, Where, Why, and
How about your brand (YOU)
RELEVANT - Understanding HOW
and why you relate to your TARGET
MARKET
UNIQUE - Understanding how your
brand stands out within a competitive market
- your unique market advantage
ENGAGING - Understanding
where and how to best communicate within
your brand community
Is Your Brand “TRUE?”
TRUTHFUL
TRUTHFUL
• Who drives your brand?
• What events built / sustain
your brand?
• When were the best / worst
moments?
• Where is your brand
(from… at… going)?
• Why (how) will your brand survive?
Is Your Brand “TRUE?”
TRUTHFUL
• What did TRUTH mean?
• What does TRUTH mean?
• What will TRUTH mean?
Is Your Brand “TRUE?”
TRUTHFUL
• To Yourself
• To Your Customers
• To Your Employees
• To The Marketplace
• To Your Competition
Is Your Brand “TRUE?”
Is Your Brand “TRUE?”
RELEVANT
RELEVANT
• Is your target market “in tune?”
• What is the intrinsic appeal?
• How can you amplify / fortify it?
• Are YOU “in tune?”
• Logical channels
Is Your Brand “TRUE?”
RELEVANT
• What did RELEVANT mean?
• What does RELEVANT mean?
• What will RELEVANT mean?
Is Your Brand “TRUE?”
RELEVANT
• To Yourself
• To Your Customers
• To Your Employees
• To The Marketplace
• To Your Competition
Is Your Brand “TRUE?”
*A-hem*
Is Your Brand “TRUE?”
UNIQUE
UNIQUE
• Differentiation from a
crowded marketplace
• Focal point for marketing &
communications
• Not “Different JUST to
be DIFFERENT”
• Shocking is not UNIQUE
Is Your Brand “TRUE?”
UNIQUE
Unless you were 1st to
market in your industry,
your need to separate
yourself is priority #1
Is Your Brand “TRUE?”
UNIQUE
• What did UNIQUE mean?
• What does UNIQUE mean?
• What will UNIQUE mean?
Is Your Brand “TRUE?”
UNIQUE
• To Yourself
• To Your Customers
• To Your Employees
• To The Marketplace
• To Your Competition
Is Your Brand “TRUE?”
Maybe a little sappy, but isn’t a good
connection with a customer a little like a
“love affair?”
ENGAGING
Is Your Brand “TRUE?”
ENGAGING
• What “Touch-points”
do you provide?
• Push Marketing?
• Pull Marketing?
• Building a TRUE
“BRAND COMMUNITY”
Is Your Brand “TRUE?”
ENGAGING
• What did ENGAGING mean?
• What does ENGAGING mean?
• What will ENGAGING mean?
Is Your Brand “TRUE?”
ENGAGING
• To Yourself
• To Your Customers
• To Your Employees
• To The Marketplace
• To Your Competition
Is Your Brand “TRUE?”
It’s about communication
& COMMUNITY
Nielsen, Trust in Advertising Oct. 2017
TRUE Brand Community
Truth
Relevant
Unique
Engaging
NOW WHAT?
TRUE…
• What DID it mean?
• What DOES it mean?
• What WILL it mean?
• To Yourself
• To Your Customers
• To Your Employees
• To The Marketplace
• To Your Competition
2
5
TRUE ACTION ITEMS
TRUE…
Up to 40 action items to be
more TRUTHFUL
more RELEVANT
more UNIQUE
more ENGAGING
TODAY & TOMORROW…
TRUE ACTION ITEMS
TRUE…
Example:
My Company can be more
“TRUTHFUL” about __________
With our customers (employees, etc.)
Therefore, we will ___________
THAT will be a
TRUE BRAND ACTION ITEM.
TRUE ACTION ITEMS
If you do not define
yourself or your
brand…
it WILL be
defined for you.
TRUE ACTION ITEMS
www.SPOKECom.com
Truth
Relevant
Unique
Engaging
TRUE BRAND MARKETING
Marketing Communications Strategy
Marketing Plan Dev. / Execution
Branding Design & Development
Digital & Social Media Marketing
Video & Multi-Media Production
Public Relations
Media Relations / Management
Webinars & Training
One-on-one Consultation
QUESTIONS?
5400 SE 30th
Street, Des Moines, Iowa 50320
Phone: 515-257-MKTG (6584) • www.SPOKEcom.com
Twitter: @TheBrandChef • Andrew@SPOKEcom.com

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