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Recreation Facility Services Volunteer Services Program
Volunteer Position Description

Position Title:              Special Event Volunteer Captain

Purpose/Goals of Position:   To help ensure that each volunteer has an exceptional leisure experience, to provide
                             additional support to staff during busy events, to maintain a high safety standard, and to
                             assist with the delivery additional programs/activities.

Purpose/Goals of Unit:       - Citizens report an enjoyment of interactive experiences.
                             - Citizens are integral to the presentation of the life of the city through quality volunteer
                             opportunities.
                             - Citizens report that programs are plentiful and of good quality.
                             - Citizens have an increased knowledge or Edmonton’s human and cultural history.

Responsibilities:            - Provide on-site tour and orientation to new event volunteers prior to the start of the
                             event (on event day)
                             - Greet and sign in volunteers
                             - Communicate any problems that may arise to Event Coordinator
                             - Ensure volunteers are relieved for breaks
                             - Assist with stocking/maintaining volunteer greenroom(s)

Training & Supervision       - Annual ‘Volunteer Captain’ training session
                             -Event Coordinator(s) are available on event days for additional support

Requirements:                - Past experience volunteering with the Special Event Unit
                             - Demonstrated leadership capabilities
                             - Knowledge of the Valley Zoo and/or Fort Edmonton Park sites
                             - 16 years of age or older
                             - Ability to work under minimal supervision

Health & Safety:             Review the assessment during annual ‘Volunteer Captain’ training session.

Benefits:                    An opportunity to meet and interact with new people, an opportunity to gain valuable
                             skills and job experience, the opportunity to work with other volunteers and develop
                             your leadership skills, work in a team environment, complementary refreshments while
                             on shift and an invitation to attend the appreciation events for the facilities that you
                             volunteer at.

Time Commitment:             Episodic-evenings/weekends/holidays. Shifts begin one hour prior to event start time
                             and are typically five hours in length.

Length of Appointment:       Based on availability of events and positions.

Supervisor Contact:          Heather Rae 780-496-8727 / 780-721-1324
                             Jaclyn Landry 780-496-8789 / 780-554-0593
                             Office Hours: Mon-Fri 9:00 am – 5:00 pm and event days (evenings/holidays/weekends)




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Position Description: Special Event Volunteer Captain

  • 1. Recreation Facility Services Volunteer Services Program Volunteer Position Description Position Title: Special Event Volunteer Captain Purpose/Goals of Position: To help ensure that each volunteer has an exceptional leisure experience, to provide additional support to staff during busy events, to maintain a high safety standard, and to assist with the delivery additional programs/activities. Purpose/Goals of Unit: - Citizens report an enjoyment of interactive experiences. - Citizens are integral to the presentation of the life of the city through quality volunteer opportunities. - Citizens report that programs are plentiful and of good quality. - Citizens have an increased knowledge or Edmonton’s human and cultural history. Responsibilities: - Provide on-site tour and orientation to new event volunteers prior to the start of the event (on event day) - Greet and sign in volunteers - Communicate any problems that may arise to Event Coordinator - Ensure volunteers are relieved for breaks - Assist with stocking/maintaining volunteer greenroom(s) Training & Supervision - Annual ‘Volunteer Captain’ training session -Event Coordinator(s) are available on event days for additional support Requirements: - Past experience volunteering with the Special Event Unit - Demonstrated leadership capabilities - Knowledge of the Valley Zoo and/or Fort Edmonton Park sites - 16 years of age or older - Ability to work under minimal supervision Health & Safety: Review the assessment during annual ‘Volunteer Captain’ training session. Benefits: An opportunity to meet and interact with new people, an opportunity to gain valuable skills and job experience, the opportunity to work with other volunteers and develop your leadership skills, work in a team environment, complementary refreshments while on shift and an invitation to attend the appreciation events for the facilities that you volunteer at. Time Commitment: Episodic-evenings/weekends/holidays. Shifts begin one hour prior to event start time and are typically five hours in length. Length of Appointment: Based on availability of events and positions. Supervisor Contact: Heather Rae 780-496-8727 / 780-721-1324 Jaclyn Landry 780-496-8789 / 780-554-0593 Office Hours: Mon-Fri 9:00 am – 5:00 pm and event days (evenings/holidays/weekends) 1