The volunteer position of Special Event Volunteer Captain has the goals of ensuring volunteers have an exceptional experience, providing additional support to staff during busy events, maintaining a high safety standard, and assisting with additional programs. As a captain, responsibilities include providing orientations for new volunteers, greeting and signing volunteers in, communicating any issues to the event coordinator, ensuring volunteers take breaks, and assisting with the volunteer green room. Captains must have past experience volunteering with special events, demonstrate leadership capabilities, and knowledge of event locations. Shifts typically last five hours beginning one hour before events and occur episodically on evenings, weekends, and holidays.