2. Agenda
• The Latest Social Media Statistics
• Industry Trends – The C-Suite on Social
• How to be a Social CEO
3. I consider my organization to be…
• New to social media
• Comfortable, but still experimenting
• Using social media strategically
• A fully integrated social business
4. I myself am…
• Too busy to spend any time on social media
• Interested, but unsure how best to use social
personally
• Happy to let my staff manage our social media
• A very social leader
33. There are two ways to be a social CEO.
1. Use social media personally and
professionally
34. Benefits of Twitter for CEOs
• Break real time news and information
• Establish thought leadership
• Build presence in case of crisis
• Be the face of the company – transparency
• Be the face of the company – values
• Build relationships with influencers
• Be the influencer others want to connect to
38. There are two ways to be a social CEO.
1. Use social media personally and
professionally
2. Bring social principles to life and support
your organization’s social efforts.
39. Build the infrastructure for social
• Assign a social media team
• Define goals
• Set policies
• Establish training
• Manage change
42. “Simply put, CEOs and their executives set the
cultural tone for an organization. Through
participation, they implicitly promote the use of
social technologies. That will make their
organizations more competitive and better able
to adapt to sudden market changes.”
- Forbes.com on the IBM CEO Study
43. THANK YOU
Maddie Grant
web strategist, association practice
ICF Ironworks
maddie.grant@icfi.com
@maddiegrant
Editor's Notes
Global Spec recently conducted its third annual social media usage survey of engineering, technical, manufacturing, and industrial professionals, which showed that use of social media for work-related purposes among this audience is focused on a few platforms and audience is steadily increasing.
1,709 CEOs, general managers and senior public sector leaders from around the globe – 64 countries, 18 industries.
On the left, the Social Leadership Survey I conducted with my co-author Jamie Notter, related to our book Humanize. On the right, a survey by a branding agency called BrandFog. Both of our survey respondents spanned hundreds of professionals from all kinds of companies, large and small in various industries.
Both surveys asked people questions about their CEO’s use of social media and social leadership.
Here’s more from the Brandfog study. Remember this is what your staff want from you as leaders.
Blue side = using social media personally. Green side = supporting your organization’s social infrastructureProducer – the CEO who is a very public figure and uses video to talk about the company and industry. [Gary Shapiro, consumer electronics?]Distributor – this could be a CEO with a blog and large readership. [ Bill Marriott]Recipient – the CEO who curates information from the internet for his followers – could be someone who has a large Twitter following but not necessarily their own blog – Richard Branson, maybe.-------------------Adviser – leaders who play a proactive role in raising the media literacy of their staff. [Bill Carteaux]Architect – balance the sharing of content internally and externally [BahratMasrani, CEO of TD Bank]Analyst – stays ahead of the technology curve and understands the cultural impact of innovations [Redd Hastings, Netflix]