This document discusses governance for Microsoft Teams. It presents a 5 step approach to Teams governance that includes provisioning, naming, security, lifecycle management, and ownership. The steps are designed to manage risk through effective use of the collaboration platform while also managing information overload. The summary emphasizes that these governance steps are simple to implement and can be done in a matter of days with ongoing ownership being key to the success and management of Teams over time.
7. Agenda
▸ The Why of Teams Governance
▸ 5 simple Governance Steps
▸ Summary
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8. Teams Governance
▸ Don’t think about it terms of control….
▸ Instead think management of risk through use
of organisation collaboration platform
▸ Whilst managing information overload by
effectively managing the risk of sprawl
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9. Why don’t we do it?
▸ Organisational pressure to roll out Teams
▸ Concerns about Shadow IT
▸ Lack of resources to deliver
▸ Perception that Teams is different
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11. Provisioning
▸ Technical term for how Teams are created
▸ Self Service is core to the concept
▸ Certain controls
▹ Certified users
▹ Policy acceptance
▹ Approval processes
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12. Naming
▸ The name of something describes its purpose
and how it should be used
▸ Clear, concise and consistent name
▸ Also consider the system objects
▹ SharePoint Site URL
▹ Mailbox in Exchange
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13. Security
▸ Who has access to a Team
▸ Team level settings
▹ Private vs Public
▹ Guest Access and External Sharing
▸ Do users understand who has access?
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14. Lifecycle
▸ The problem with sprawl
▹ What is the right Team to use
▹ User confusion and disillusionment
▸ Two key decisions
▹ When should a Team’s lifecycle end?
▹ What should happen when it does?
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15. Ownership
▸ The Owners manage each individual Team
▸ They create, manage change and control expiry
▸ The risk of orphaned Teams
▹ Require at least two owners
▹ Transition of Ownership
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16. Summary
▸ These steps are not complicated
▸ Days not Weeks of effort
▸ Governed Self-service
▸ Ownership is key to the success of other steps
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