Sources and Resources for RC004
Informed Advocacy in Early Childhood Care and Education: Making a Difference for Young Children and Families, pp. 107-111
https://tempolearning.brightspace.com/d2l/common/dialogs/quickLink/quickLink.d2l?ou=6738&type=lti&rcode=walden-628&srcou=6738
WEBSITE: KIDS COUNT DATA CENTER
http://datacenter.kidscount.org/topics
KIDS COUNT Data Center
Annie E. Casey Foundation. (2014). KIDS COUNT data center: Data topics. Retrieved from http://datacenter.kidscount.org/topics
WEBSITE: NATIONAL AND STATE FACTS
http://www.cwla.org/our-work/advocacy/
WEBSITE: U.S. CHILD STATE DATA
http://www.cwla.org/our-work/advocacy/
WEBSITE: DATA TOOLS
http://www.nccp.org/tools/
Consider how this information will be beneficial within the context of Part 1 of your Work Product.
WEBSITE: ASSOCIATION FOR CHILDHOOD EDUCATION INTERNATIONAL
http://www.acei.org/
WEBSITE: DIVISION FOR EARLY CHILDHOOD
http://www.dec-sped.org/
WEBSITE: INTERNATIONAL READING ASSOCIATION
http://www.reading.org/
WEBSITE: NATIONAL ASSOCIATION FOR THE EDUCATION OF YOUNG CHILDREN
http://www.naeyc.org/
WEBSITE: NATIONAL BLACK CHILD DEVELOPMENT INSTITUTE
http://www.nbcdi.org/
BOOK EXCERPT: DEVELOPING INITIATIVES
https://tempolearning.brightspace.com/d2l/common/dialogs/quickLink/quickLink.d2l?ou=6738&type=lti&rcode=walden-640&srcou=6738
The following links lead to early childhood advocacy initiatives that focus on social change on behalf of children, families, and the early childhood field.
WEBSITE: WORLDWIDE TEACHER SHORTAGE: REGIONAL AND GLOBAL IMPLICATIONS
http://www.businessinsider.com/theres-a-massive-global-teacher-shortage-2016-10
WEBSITE: LEGISLATIVE HOT TOPICS
https://www.literacyworldwide.org/
WEBSITE: TAKEN ACTION NOW
http://www.naeyc.org/policy/action
WEBSITE: WHAT WE DO: POLICY
http://www.nbcdi.org/what-we-do/policy
BOOK EXCERPT: COMPREHENSIVE DEVELOPMENTAL SCREENING
As you read this information and the Guided Notes , consider how these apply to Part 2 and Part 3 of your Work Product.
https://tempolearning.brightspace.com/d2l/common/dialogs/quickLink/quickLink.d2l?ou=6738&type=lti&rcode=walden-647&srcou=6738
https://tempolearning.brightspace.com/d2l/common/dialogs/quickLink/quickLink.d2l?ou=6738&type=lti&rcode=walden-747&srcou=6738
https://tempolearning.brightspace.com/d2l/common/dialogs/quickLink/quickLink.d2l?ou=6738&type=lti&rcode=walden-2320&srcou=6738
This information is beneficial in the context of Part 2 and Part 3 of your Work Product.
ARTICLE: HOW TO BE A VOICE FOR BABIES: USING DATA TO ADVOCATE EFFECTIVELY
https://www.zerotothree.org/resources/496-how-to-use-data-to-advocate-effectively
ARTICLE: EFFECTIVE COMMUNICATION ABOUT THE EARLY YEARS: UNDERSTANDING THE BASICS OF FRAMING
https://www.zerotothree.org/resources/482-understand-the-basics-of-framing-to-communicate-effectively
ARTICLE: EFFECTIVE COMMUNICATION ABOUT THE EARLY YEARS: THE ELEMENTS OF THE FRAME: PART ONE
https://www.zerotothree.org/resources/483-the-elements.
Rukmini Akula D-12COLLAPSETop of FormNow a days various to.docxhealdkathaleen
Rukmini Akula
D-12
COLLAPSE
Top of Form
Now a days various tools are very commonly used for the aid designers, and some of the additional theories will also offer some of the analytical rigorous report to all the engineering designs, and concurrent engineering would be the one of the most practical method in order to improve the design process, and there are also some of the common tools, that are usually used in order to obtain the input from the stakeholders or from the business team in the organization, in the design process, in this process, some of the methods may be like pugh method, quality function, deployment, decision matrix techniques, and the analytical hierarchy process, and these are some of the methods in order to build the design process in the organization or in the company. And these tools also include relatively some of the high levels of the subjective judgement(K, 2017). Some of the additional set of tools also addresses the variability, quality, and also the uncertainty in the design process, and these tools are more analytical and are also typically combined to these processes which are used to produce the products(S, 2016). Still there are some other tools that are also used to generate the alternate designs for the designers who are working for the web application design for their organization or for their companies.
References:
Eades, K. (2017), "General Motors: 1991 Equity Financing", Darden Business Publishing Cases. https://doi.org/10.1108/case.darden.2016.000131.
Bongoni, R. and Basu, S. (2016), "A multidisciplinary research agenda for the acceptance of Golden Rice", Nutrition & Food Science, Vol. 46 No. 5, pp. 717-728.
Bottom of Form
www.it-ebooks.info
http://www.it-ebooks.info/
www.it-ebooks.info
http://www.it-ebooks.info/
Additional Praise for
Implementing Enterprise Risk Management
“Educators the world over seeking to make the management of risk an integral part
of management degrees have had great difficulties in providing their students with
a definitive ERM text for their course. The Standards and associated Handbooks
helped, but until the arrival of Implementing Enterprise Risk Management: Case Stud-
ies and Best Practices, there has been no text to enlighten students on the application
of an effective program to manage risk across an enterprise so that objectives are
maximized and threats minimized. Fraser, Simkins, and Narvaez have combined
with a group of contributors that represent the cream of risk practitioners, to pro-
vide the reader with a clear and concise journey through the management of risk
within a wide range of organizations and industries. The knowledge, skills, and
experience in the management of risk contained within the covers of this book are
second to none. It will provide a much needed resource to students and practition-
ers for many years to come and should become a well-used reference on the desk
of every manager of risk.”
—Kevin W. Knight AM, chairman, ISO/TC 262—Ri ...
Week 5 Post-Course Assessment Quiz
www.it-ebooks.info
http://www.it-ebooks.info/
www.it-ebooks.info
http://www.it-ebooks.info/
Additional Praise for
Implementing Enterprise Risk Management
“Educators the world over seeking to make the management of risk an integral part
of management degrees have had great difficulties in providing their students with
a definitive ERM text for their course. The Standards and associated Handbooks
helped, but until the arrival of Implementing Enterprise Risk Management: Case Stud-
ies and Best Practices, there has been no text to enlighten students on the application
of an effective program to manage risk across an enterprise so that objectives are
maximized and threats minimized. Fraser, Simkins, and Narvaez have combined
with a group of contributors that represent the cream of risk practitioners, to pro-
vide the reader with a clear and concise journey through the management of risk
within a wide range of organizations and industries. The knowledge, skills, and
experience in the management of risk contained within the covers of this book are
second to none. It will provide a much needed resource to students and practition-
ers for many years to come and should become a well-used reference on the desk
of every manager of risk.”
—Kevin W. Knight AM, chairman, ISO/TC 262—Risk Management
“The authors—Fraser, Simkins, and Narvaez—have done an invaluable service to
advance the science of enterprise risk management by collecting an extensive num-
ber of wonderful case studies that describe innovative risk management practices
in a diverse set of companies around the world. This book should be an extremely
valuable source of knowledge for anyone interested in the emerging and evolving
field of risk management.”
—Robert S. Kaplan, senior fellow, Marvin Bower Professor of Leadership
Development, emeritus, Harvard University
“Lessons learned from case studies and best practices represent an efficient way
to gain practical insights on the implementation of ERM. Implementing Enterprise
Risk Management provides such insights from a robust collection of ERM pro-
grams across public companies and private organizations. I commend the editors
and contributors for making a significant contribution to ERM by sharing their
experiences.”
—James Lam, president, James Lam & Associates; director and Risk Oversight
Committee chairman, E∗TRADE Financial Corporation;
author, Enterprise Risk Management—From Incentives to Controls
“For those who still think that enterprise risk management is just a fad, the varied
examples of practical value-generating uses contained in this book should dispel
any doubt that the discipline is here to stay! The broad collection of practices is
insightful for students, academics, and executives, as well as seasoned risk man-
agement professionals.”
—Carol Fox, ARM, director of Strategic and Enterprise Risk Practice, RIMS
“Managing risk across the enterprise is the new frontie ...
BUSB342 - International BusinessCore Concepts· International.docxjasoninnes20
BUSB342 - International Business
Core Concepts
· International Business
· International Strategy
· Corporate Social Responsibility (CSR)
· Sustainable strategies
· International Market research
· Cultures
· Brick-and-mortar
· Pull Strategy
· Entrepreneurs
· Creating Value
· Profit Growth
· Common Laws
· Political Risk
· Supply Chain Management
www.it-ebooks.info
http://www.it-ebooks.info/
www.it-ebooks.info
http://www.it-ebooks.info/
Additional Praise for
Implementing Enterprise Risk Management
“Educators the world over seeking to make the management of risk an integral part
of management degrees have had great difficulties in providing their students with
a definitive ERM text for their course. The Standards and associated Handbooks
helped, but until the arrival of Implementing Enterprise Risk Management: Case Stud-
ies and Best Practices, there has been no text to enlighten students on the application
of an effective program to manage risk across an enterprise so that objectives are
maximized and threats minimized. Fraser, Simkins, and Narvaez have combined
with a group of contributors that represent the cream of risk practitioners, to pro-
vide the reader with a clear and concise journey through the management of risk
within a wide range of organizations and industries. The knowledge, skills, and
experience in the management of risk contained within the covers of this book are
second to none. It will provide a much needed resource to students and practition-
ers for many years to come and should become a well-used reference on the desk
of every manager of risk.”
—Kevin W. Knight AM, chairman, ISO/TC 262—Risk Management
“The authors—Fraser, Simkins, and Narvaez—have done an invaluable service to
advance the science of enterprise risk management by collecting an extensive num-
ber of wonderful case studies that describe innovative risk management practices
in a diverse set of companies around the world. This book should be an extremely
valuable source of knowledge for anyone interested in the emerging and evolving
field of risk management.”
—Robert S. Kaplan, senior fellow, Marvin Bower Professor of Leadership
Development, emeritus, Harvard University
“Lessons learned from case studies and best practices represent an efficient way
to gain practical insights on the implementation of ERM. Implementing Enterprise
Risk Management provides such insights from a robust collection of ERM pro-
grams across public companies and private organizations. I commend the editors
and contributors for making a significant contribution to ERM by sharing their
experiences.”
—James Lam, president, James Lam & Associates; director and Risk Oversight
Committee chairman, E∗TRADE Financial Corporation;
author, Enterprise Risk Management—From Incentives to Controls
“For those who still think that enterprise risk management is just a fad, the varied
examples of practical value-generating uses contained in this book should dispel
any doubt that the d ...
BUSB342 - International BusinessCore Concepts· International.docxfelicidaddinwoodie
BUSB342 - International Business
Core Concepts
· International Business
· International Strategy
· Corporate Social Responsibility (CSR)
· Sustainable strategies
· International Market research
· Cultures
· Brick-and-mortar
· Pull Strategy
· Entrepreneurs
· Creating Value
· Profit Growth
· Common Laws
· Political Risk
· Supply Chain Management
www.it-ebooks.info
http://www.it-ebooks.info/
www.it-ebooks.info
http://www.it-ebooks.info/
Additional Praise for
Implementing Enterprise Risk Management
“Educators the world over seeking to make the management of risk an integral part
of management degrees have had great difficulties in providing their students with
a definitive ERM text for their course. The Standards and associated Handbooks
helped, but until the arrival of Implementing Enterprise Risk Management: Case Stud-
ies and Best Practices, there has been no text to enlighten students on the application
of an effective program to manage risk across an enterprise so that objectives are
maximized and threats minimized. Fraser, Simkins, and Narvaez have combined
with a group of contributors that represent the cream of risk practitioners, to pro-
vide the reader with a clear and concise journey through the management of risk
within a wide range of organizations and industries. The knowledge, skills, and
experience in the management of risk contained within the covers of this book are
second to none. It will provide a much needed resource to students and practition-
ers for many years to come and should become a well-used reference on the desk
of every manager of risk.”
—Kevin W. Knight AM, chairman, ISO/TC 262—Risk Management
“The authors—Fraser, Simkins, and Narvaez—have done an invaluable service to
advance the science of enterprise risk management by collecting an extensive num-
ber of wonderful case studies that describe innovative risk management practices
in a diverse set of companies around the world. This book should be an extremely
valuable source of knowledge for anyone interested in the emerging and evolving
field of risk management.”
—Robert S. Kaplan, senior fellow, Marvin Bower Professor of Leadership
Development, emeritus, Harvard University
“Lessons learned from case studies and best practices represent an efficient way
to gain practical insights on the implementation of ERM. Implementing Enterprise
Risk Management provides such insights from a robust collection of ERM pro-
grams across public companies and private organizations. I commend the editors
and contributors for making a significant contribution to ERM by sharing their
experiences.”
—James Lam, president, James Lam & Associates; director and Risk Oversight
Committee chairman, E∗TRADE Financial Corporation;
author, Enterprise Risk Management—From Incentives to Controls
“For those who still think that enterprise risk management is just a fad, the varied
examples of practical value-generating uses contained in this book should dispel
any doubt that the d.
Scanned with CamScannerITS 835 enterprise risk managem.docxjeffsrosalyn
Scanned with CamScanner
ITS 835 enterprise risk management
Chapter 22
ERM - JAA Inc. –A Case Study in Creating Value from Uncertainty
University of Cumberlands
1
introduction
Business background
Initial steps
Evolution of Risk Management
Introduction of ISO 31000 and HB 436 to JAA
Bringing everything together
University of Cumberlands
2
Business background
JAA is a clothing wholesaler and retailer
Founded in 1972
Went public in 1998
Three operating segments
U.S. wholesale
U.S. retail
International (wholesale and retail)
57 retail stores in 10 countries
University of Cumberlands
3
Initial steps
Strategic objectives
Maintain market leadership
Sustain technology leadership
Strengthen global presence
Deliver quality service
A leader in compliance with all laws and regulation
Establish a governance system
Multiple committees, each with specific responsibilities
University of Cumberlands
4
Governance framework
University of Cumberlands
5
Evolution of risk management
Lack of strategic risk management led to many problems
Communication
Missed/lost opportunities
Lack of commitment to objectives
Declining quality
Identified gaps in risk management
Engaged in aggressive internal training
Soft skills
Team building
Management planning
University of Cumberlands
6
Introductions of iso 31000 and hb 436
JAA adopted ISO 31000
HB 436 provided extensive implementation guidance
ISO 31000 was basically an upgrade of the framework JAA was already using
ISO 31000 framework formalized JAA’s ERM
Defined organization and process
University of Cumberlands
7
Using context for risk criteria
University of Cumberlands
8
Bringing everyone together
University of Cumberlands
9
Risk map
University of Cumberlands
10
Risk attitude
University of Cumberlands
11
www.it-ebooks.info
http://www.it-ebooks.info/
www.it-ebooks.info
http://www.it-ebooks.info/
Additional Praise for
Implementing Enterprise Risk Management
“Educators the world over seeking to make the management of risk an integral part
of management degrees have had great difficulties in providing their students with
a definitive ERM text for their course. The Standards and associated Handbooks
helped, but until the arrival of Implementing Enterprise Risk Management: Case Stud-
ies and Best Practices, there has been no text to enlighten students on the application
of an effective program to manage risk across an enterprise so that objectives are
maximized and threats minimized. Fraser, Simkins, and Narvaez have combined
with a group of contributors that represent the cream of risk practitioners, to pro-
vide the reader with a clear and concise journey through the management of risk
within a wide range of organizations and industries. The knowledge, skills, and
experience in the management of risk contained within the covers of this book are
second to none. It will provide a much needed resource to students and practition-
ers for many years to come and.
ITS 835 Module One Essay Guidelines and Rubric Topic C.docxvrickens
ITS 835 Module One Essay Guidelines and Rubric
Topic: Chapter 7 – “Turning the Organizational Pyramid Upside Down Ten Years of Evolution in Enterprise Risk Management at United Grain
Growers”
Overview: Few companies stand out as successful pioneers in enterprise risk management (ERM), especially one that undertook the initiative
almost 15 years ago. One such ERM pioneer was United Grain Growers (UGG), a conservative 100-year-old Winnipeg, Canada– based grain
handler and distributor of farm supplies. Review the case study in Chapter Seven (7) of the textbook to understand the details of their ERM
journey.
Answer the following questions regarding this case study:
1. Why does a more participative management style (“tipping the pyramid over”) lead to greater responsiveness to customers' needs,
increased accountability, and more innovative solutions to challenges than a hierarchical “command and control” structure?
2. Under what circumstances might the hierarchical “command and control” structure produce superior results?
3. What factors do you believe led UGG/ AU to be pioneers in ERM? Was it the industry/ company/ history/ circumstances? Was it a
changed organizational “culture” or perhaps good management? Describe the leading factor(s) in your response.
Guidelines for Submission: Using APA 6th edition style standards, submit a Word document that is 2-4 pages in length (excluding title page,
references, and appendices) and include at least two credible scholarly references to support your findings. The UC Library is a good place to find
these sources. Be sure to cite and reference your work using the APA guides and essay template that are located in the courseroom.
Required elements:
Please ensure your paper complies APA 6th edition style guidelines. There is an essay template located under the Information link.
APA basics:
o Your essay should be typed, double-spaced on standard-sized paper (8.5" x 11")
o Use 1" margins on all sides, first line of all paragraphs is indented ½” from the margin
o Use 12 pt. Times New Roman font
Follow the outline provided above and use section headers to improve the readability of your paper. If I cannot read and understand it,
you will not earn credit for the content.
Critical Elements Proficient (100%) Needs Improvement (70%) Not Evident (0%) Value
Participative management
style
Explains why a participative
management style led to greater
responsiveness to customers’
needs, increased accountability,
and more innovative solutions to
challenges.
Explains why a participative
management style led to greater
responsiveness to customers’ needs,
but does not explain how it
increased accountability, and more
innovative solutions to challenges.
Does not explains why a
participative management style
led to greater responsiveness to
customers’ needs, and does not
explain how it increased
accountability, and more
innovative solutions to
challenges. ...
Weekly Article #3
77 unread replies.77 replies.
Class -
You are required to analyze an online research and select any article related to the following topics,
- A comprehensive model of entrepreneurship- Five entrepreneurial strategies
Each student will locate and review an article relevant to the topic of the class. The review is between 400-to-550 words and should summarize the article. Please include how it applies to our topic, and why you found it interesting. Please post the text in the Discussion Board by Friday . No attachments, please.
www.it-ebooks.info
http://www.it-ebooks.info/
www.it-ebooks.info
http://www.it-ebooks.info/
Additional Praise for
Implementing Enterprise Risk Management
“Educators the world over seeking to make the management of risk an integral part
of management degrees have had great difficulties in providing their students with
a definitive ERM text for their course. The Standards and associated Handbooks
helped, but until the arrival of Implementing Enterprise Risk Management: Case Stud-
ies and Best Practices, there has been no text to enlighten students on the application
of an effective program to manage risk across an enterprise so that objectives are
maximized and threats minimized. Fraser, Simkins, and Narvaez have combined
with a group of contributors that represent the cream of risk practitioners, to pro-
vide the reader with a clear and concise journey through the management of risk
within a wide range of organizations and industries. The knowledge, skills, and
experience in the management of risk contained within the covers of this book are
second to none. It will provide a much needed resource to students and practition-
ers for many years to come and should become a well-used reference on the desk
of every manager of risk.”
—Kevin W. Knight AM, chairman, ISO/TC 262—Risk Management
“The authors—Fraser, Simkins, and Narvaez—have done an invaluable service to
advance the science of enterprise risk management by collecting an extensive num-
ber of wonderful case studies that describe innovative risk management practices
in a diverse set of companies around the world. This book should be an extremely
valuable source of knowledge for anyone interested in the emerging and evolving
field of risk management.”
—Robert S. Kaplan, senior fellow, Marvin Bower Professor of Leadership
Development, emeritus, Harvard University
“Lessons learned from case studies and best practices represent an efficient way
to gain practical insights on the implementation of ERM. Implementing Enterprise
Risk Management provides such insights from a robust collection of ERM pro-
grams across public companies and private organizations. I commend the editors
and contributors for making a significant contribution to ERM by sharing their
experiences.”
—James Lam, president, James Lam & Associates; director and Risk Oversight
Committee chairman, E∗TRADE Financial Corporation;
author, Enterprise Risk Management—From Incent ...
ITS 835 Module Three Essay Guidelines and Rubric Topic .docxvrickens
ITS 835 Module Three Essay Guidelines and Rubric
Topic: Chapter 14 – “A Strategic Approach to Enterprise Risk Management at Zurich Insurance Group”
Overview: This case study focuses on how Zurich uses a variety of methodologies and tools to manage its business risk. Zurich's risk profiling is a
focused and disciplined approach to identifying, assessing, and monitoring holistic risks and improvement actions needed. By embedding this
methodology into its risk culture, this has helped ensure its risk management culture is consistent and effective across its various business units.
More information on Zurich's Strategic Risk Management work can be found at https://www.zurichna.com/en/risk
Review the case study in Chapter 14 of the textbook.
Please explain the following:
1. How do Zurich ERM tools help them better understand their existing and emerging risks?
2. How are Zurich’s risk roles and responsibilities impacting their risk culture?
3. Provide at least two examples of how Zurich has created new value through their ERM program.
Guidelines for Submission: Using APA 6th edition style standards, submit a Word document that is 2-4 pages in length (excluding title page,
references, and appendices) and include at least two credible scholarly references to support your findings. The UC Library is a good place to find
these sources. Be sure to cite and reference your work using the APA guides and essay template that are located in the courseroom.
Required elements:
Please ensure your paper complies APA 6th edition style guidelines. There is an essay template located under the Information link.
APA basics:
o Your essay should be typed, double-spaced on standard-sized paper (8.5" x 11")
o Use 1" margins on all sides, first line of all paragraphs is indented ½” from the margin
o Use 12 pt. Times New Roman font
Follow the outline provided above and use section headers to improve the readability of your paper. If I cannot read and understand it,
you will not earn credit for the content.
https://www.zurichna.com/en/risk
Critical Elements Proficient (100%) Needs Improvement (70%) Not Evident (0%) Value
Zurich ERM tools
Explains how Zurich’s ERM tools
help them better understand their
existing and emerging risks.
Provides short explanation of how
Zurich’s ERM tools help them better
understand their existing and
emerging risks. Explanation lacks
detail.
Does not explain how Zurich’s
ERM tools help them better
understand their existing and
emerging risks.
30
Zurich’s risk roles and
responsibilities
Describes how Zurich’s risk roles
and responsibilities impacting their
risk culture.
Provides short description of how
Zurich’s risk roles and responsibilities
impacting their risk culture.
Explanation lacks detail.
Does not describe how Zurich’s
risk roles and responsibilities
impacting their risk culture.
30
Examples that have created
new value through ERM
Provides example ...
Rukmini Akula D-12COLLAPSETop of FormNow a days various to.docxhealdkathaleen
Rukmini Akula
D-12
COLLAPSE
Top of Form
Now a days various tools are very commonly used for the aid designers, and some of the additional theories will also offer some of the analytical rigorous report to all the engineering designs, and concurrent engineering would be the one of the most practical method in order to improve the design process, and there are also some of the common tools, that are usually used in order to obtain the input from the stakeholders or from the business team in the organization, in the design process, in this process, some of the methods may be like pugh method, quality function, deployment, decision matrix techniques, and the analytical hierarchy process, and these are some of the methods in order to build the design process in the organization or in the company. And these tools also include relatively some of the high levels of the subjective judgement(K, 2017). Some of the additional set of tools also addresses the variability, quality, and also the uncertainty in the design process, and these tools are more analytical and are also typically combined to these processes which are used to produce the products(S, 2016). Still there are some other tools that are also used to generate the alternate designs for the designers who are working for the web application design for their organization or for their companies.
References:
Eades, K. (2017), "General Motors: 1991 Equity Financing", Darden Business Publishing Cases. https://doi.org/10.1108/case.darden.2016.000131.
Bongoni, R. and Basu, S. (2016), "A multidisciplinary research agenda for the acceptance of Golden Rice", Nutrition & Food Science, Vol. 46 No. 5, pp. 717-728.
Bottom of Form
www.it-ebooks.info
http://www.it-ebooks.info/
www.it-ebooks.info
http://www.it-ebooks.info/
Additional Praise for
Implementing Enterprise Risk Management
“Educators the world over seeking to make the management of risk an integral part
of management degrees have had great difficulties in providing their students with
a definitive ERM text for their course. The Standards and associated Handbooks
helped, but until the arrival of Implementing Enterprise Risk Management: Case Stud-
ies and Best Practices, there has been no text to enlighten students on the application
of an effective program to manage risk across an enterprise so that objectives are
maximized and threats minimized. Fraser, Simkins, and Narvaez have combined
with a group of contributors that represent the cream of risk practitioners, to pro-
vide the reader with a clear and concise journey through the management of risk
within a wide range of organizations and industries. The knowledge, skills, and
experience in the management of risk contained within the covers of this book are
second to none. It will provide a much needed resource to students and practition-
ers for many years to come and should become a well-used reference on the desk
of every manager of risk.”
—Kevin W. Knight AM, chairman, ISO/TC 262—Ri ...
Week 5 Post-Course Assessment Quiz
www.it-ebooks.info
http://www.it-ebooks.info/
www.it-ebooks.info
http://www.it-ebooks.info/
Additional Praise for
Implementing Enterprise Risk Management
“Educators the world over seeking to make the management of risk an integral part
of management degrees have had great difficulties in providing their students with
a definitive ERM text for their course. The Standards and associated Handbooks
helped, but until the arrival of Implementing Enterprise Risk Management: Case Stud-
ies and Best Practices, there has been no text to enlighten students on the application
of an effective program to manage risk across an enterprise so that objectives are
maximized and threats minimized. Fraser, Simkins, and Narvaez have combined
with a group of contributors that represent the cream of risk practitioners, to pro-
vide the reader with a clear and concise journey through the management of risk
within a wide range of organizations and industries. The knowledge, skills, and
experience in the management of risk contained within the covers of this book are
second to none. It will provide a much needed resource to students and practition-
ers for many years to come and should become a well-used reference on the desk
of every manager of risk.”
—Kevin W. Knight AM, chairman, ISO/TC 262—Risk Management
“The authors—Fraser, Simkins, and Narvaez—have done an invaluable service to
advance the science of enterprise risk management by collecting an extensive num-
ber of wonderful case studies that describe innovative risk management practices
in a diverse set of companies around the world. This book should be an extremely
valuable source of knowledge for anyone interested in the emerging and evolving
field of risk management.”
—Robert S. Kaplan, senior fellow, Marvin Bower Professor of Leadership
Development, emeritus, Harvard University
“Lessons learned from case studies and best practices represent an efficient way
to gain practical insights on the implementation of ERM. Implementing Enterprise
Risk Management provides such insights from a robust collection of ERM pro-
grams across public companies and private organizations. I commend the editors
and contributors for making a significant contribution to ERM by sharing their
experiences.”
—James Lam, president, James Lam & Associates; director and Risk Oversight
Committee chairman, E∗TRADE Financial Corporation;
author, Enterprise Risk Management—From Incentives to Controls
“For those who still think that enterprise risk management is just a fad, the varied
examples of practical value-generating uses contained in this book should dispel
any doubt that the discipline is here to stay! The broad collection of practices is
insightful for students, academics, and executives, as well as seasoned risk man-
agement professionals.”
—Carol Fox, ARM, director of Strategic and Enterprise Risk Practice, RIMS
“Managing risk across the enterprise is the new frontie ...
BUSB342 - International BusinessCore Concepts· International.docxjasoninnes20
BUSB342 - International Business
Core Concepts
· International Business
· International Strategy
· Corporate Social Responsibility (CSR)
· Sustainable strategies
· International Market research
· Cultures
· Brick-and-mortar
· Pull Strategy
· Entrepreneurs
· Creating Value
· Profit Growth
· Common Laws
· Political Risk
· Supply Chain Management
www.it-ebooks.info
http://www.it-ebooks.info/
www.it-ebooks.info
http://www.it-ebooks.info/
Additional Praise for
Implementing Enterprise Risk Management
“Educators the world over seeking to make the management of risk an integral part
of management degrees have had great difficulties in providing their students with
a definitive ERM text for their course. The Standards and associated Handbooks
helped, but until the arrival of Implementing Enterprise Risk Management: Case Stud-
ies and Best Practices, there has been no text to enlighten students on the application
of an effective program to manage risk across an enterprise so that objectives are
maximized and threats minimized. Fraser, Simkins, and Narvaez have combined
with a group of contributors that represent the cream of risk practitioners, to pro-
vide the reader with a clear and concise journey through the management of risk
within a wide range of organizations and industries. The knowledge, skills, and
experience in the management of risk contained within the covers of this book are
second to none. It will provide a much needed resource to students and practition-
ers for many years to come and should become a well-used reference on the desk
of every manager of risk.”
—Kevin W. Knight AM, chairman, ISO/TC 262—Risk Management
“The authors—Fraser, Simkins, and Narvaez—have done an invaluable service to
advance the science of enterprise risk management by collecting an extensive num-
ber of wonderful case studies that describe innovative risk management practices
in a diverse set of companies around the world. This book should be an extremely
valuable source of knowledge for anyone interested in the emerging and evolving
field of risk management.”
—Robert S. Kaplan, senior fellow, Marvin Bower Professor of Leadership
Development, emeritus, Harvard University
“Lessons learned from case studies and best practices represent an efficient way
to gain practical insights on the implementation of ERM. Implementing Enterprise
Risk Management provides such insights from a robust collection of ERM pro-
grams across public companies and private organizations. I commend the editors
and contributors for making a significant contribution to ERM by sharing their
experiences.”
—James Lam, president, James Lam & Associates; director and Risk Oversight
Committee chairman, E∗TRADE Financial Corporation;
author, Enterprise Risk Management—From Incentives to Controls
“For those who still think that enterprise risk management is just a fad, the varied
examples of practical value-generating uses contained in this book should dispel
any doubt that the d ...
BUSB342 - International BusinessCore Concepts· International.docxfelicidaddinwoodie
BUSB342 - International Business
Core Concepts
· International Business
· International Strategy
· Corporate Social Responsibility (CSR)
· Sustainable strategies
· International Market research
· Cultures
· Brick-and-mortar
· Pull Strategy
· Entrepreneurs
· Creating Value
· Profit Growth
· Common Laws
· Political Risk
· Supply Chain Management
www.it-ebooks.info
http://www.it-ebooks.info/
www.it-ebooks.info
http://www.it-ebooks.info/
Additional Praise for
Implementing Enterprise Risk Management
“Educators the world over seeking to make the management of risk an integral part
of management degrees have had great difficulties in providing their students with
a definitive ERM text for their course. The Standards and associated Handbooks
helped, but until the arrival of Implementing Enterprise Risk Management: Case Stud-
ies and Best Practices, there has been no text to enlighten students on the application
of an effective program to manage risk across an enterprise so that objectives are
maximized and threats minimized. Fraser, Simkins, and Narvaez have combined
with a group of contributors that represent the cream of risk practitioners, to pro-
vide the reader with a clear and concise journey through the management of risk
within a wide range of organizations and industries. The knowledge, skills, and
experience in the management of risk contained within the covers of this book are
second to none. It will provide a much needed resource to students and practition-
ers for many years to come and should become a well-used reference on the desk
of every manager of risk.”
—Kevin W. Knight AM, chairman, ISO/TC 262—Risk Management
“The authors—Fraser, Simkins, and Narvaez—have done an invaluable service to
advance the science of enterprise risk management by collecting an extensive num-
ber of wonderful case studies that describe innovative risk management practices
in a diverse set of companies around the world. This book should be an extremely
valuable source of knowledge for anyone interested in the emerging and evolving
field of risk management.”
—Robert S. Kaplan, senior fellow, Marvin Bower Professor of Leadership
Development, emeritus, Harvard University
“Lessons learned from case studies and best practices represent an efficient way
to gain practical insights on the implementation of ERM. Implementing Enterprise
Risk Management provides such insights from a robust collection of ERM pro-
grams across public companies and private organizations. I commend the editors
and contributors for making a significant contribution to ERM by sharing their
experiences.”
—James Lam, president, James Lam & Associates; director and Risk Oversight
Committee chairman, E∗TRADE Financial Corporation;
author, Enterprise Risk Management—From Incentives to Controls
“For those who still think that enterprise risk management is just a fad, the varied
examples of practical value-generating uses contained in this book should dispel
any doubt that the d.
Scanned with CamScannerITS 835 enterprise risk managem.docxjeffsrosalyn
Scanned with CamScanner
ITS 835 enterprise risk management
Chapter 22
ERM - JAA Inc. –A Case Study in Creating Value from Uncertainty
University of Cumberlands
1
introduction
Business background
Initial steps
Evolution of Risk Management
Introduction of ISO 31000 and HB 436 to JAA
Bringing everything together
University of Cumberlands
2
Business background
JAA is a clothing wholesaler and retailer
Founded in 1972
Went public in 1998
Three operating segments
U.S. wholesale
U.S. retail
International (wholesale and retail)
57 retail stores in 10 countries
University of Cumberlands
3
Initial steps
Strategic objectives
Maintain market leadership
Sustain technology leadership
Strengthen global presence
Deliver quality service
A leader in compliance with all laws and regulation
Establish a governance system
Multiple committees, each with specific responsibilities
University of Cumberlands
4
Governance framework
University of Cumberlands
5
Evolution of risk management
Lack of strategic risk management led to many problems
Communication
Missed/lost opportunities
Lack of commitment to objectives
Declining quality
Identified gaps in risk management
Engaged in aggressive internal training
Soft skills
Team building
Management planning
University of Cumberlands
6
Introductions of iso 31000 and hb 436
JAA adopted ISO 31000
HB 436 provided extensive implementation guidance
ISO 31000 was basically an upgrade of the framework JAA was already using
ISO 31000 framework formalized JAA’s ERM
Defined organization and process
University of Cumberlands
7
Using context for risk criteria
University of Cumberlands
8
Bringing everyone together
University of Cumberlands
9
Risk map
University of Cumberlands
10
Risk attitude
University of Cumberlands
11
www.it-ebooks.info
http://www.it-ebooks.info/
www.it-ebooks.info
http://www.it-ebooks.info/
Additional Praise for
Implementing Enterprise Risk Management
“Educators the world over seeking to make the management of risk an integral part
of management degrees have had great difficulties in providing their students with
a definitive ERM text for their course. The Standards and associated Handbooks
helped, but until the arrival of Implementing Enterprise Risk Management: Case Stud-
ies and Best Practices, there has been no text to enlighten students on the application
of an effective program to manage risk across an enterprise so that objectives are
maximized and threats minimized. Fraser, Simkins, and Narvaez have combined
with a group of contributors that represent the cream of risk practitioners, to pro-
vide the reader with a clear and concise journey through the management of risk
within a wide range of organizations and industries. The knowledge, skills, and
experience in the management of risk contained within the covers of this book are
second to none. It will provide a much needed resource to students and practition-
ers for many years to come and.
ITS 835 Module One Essay Guidelines and Rubric Topic C.docxvrickens
ITS 835 Module One Essay Guidelines and Rubric
Topic: Chapter 7 – “Turning the Organizational Pyramid Upside Down Ten Years of Evolution in Enterprise Risk Management at United Grain
Growers”
Overview: Few companies stand out as successful pioneers in enterprise risk management (ERM), especially one that undertook the initiative
almost 15 years ago. One such ERM pioneer was United Grain Growers (UGG), a conservative 100-year-old Winnipeg, Canada– based grain
handler and distributor of farm supplies. Review the case study in Chapter Seven (7) of the textbook to understand the details of their ERM
journey.
Answer the following questions regarding this case study:
1. Why does a more participative management style (“tipping the pyramid over”) lead to greater responsiveness to customers' needs,
increased accountability, and more innovative solutions to challenges than a hierarchical “command and control” structure?
2. Under what circumstances might the hierarchical “command and control” structure produce superior results?
3. What factors do you believe led UGG/ AU to be pioneers in ERM? Was it the industry/ company/ history/ circumstances? Was it a
changed organizational “culture” or perhaps good management? Describe the leading factor(s) in your response.
Guidelines for Submission: Using APA 6th edition style standards, submit a Word document that is 2-4 pages in length (excluding title page,
references, and appendices) and include at least two credible scholarly references to support your findings. The UC Library is a good place to find
these sources. Be sure to cite and reference your work using the APA guides and essay template that are located in the courseroom.
Required elements:
Please ensure your paper complies APA 6th edition style guidelines. There is an essay template located under the Information link.
APA basics:
o Your essay should be typed, double-spaced on standard-sized paper (8.5" x 11")
o Use 1" margins on all sides, first line of all paragraphs is indented ½” from the margin
o Use 12 pt. Times New Roman font
Follow the outline provided above and use section headers to improve the readability of your paper. If I cannot read and understand it,
you will not earn credit for the content.
Critical Elements Proficient (100%) Needs Improvement (70%) Not Evident (0%) Value
Participative management
style
Explains why a participative
management style led to greater
responsiveness to customers’
needs, increased accountability,
and more innovative solutions to
challenges.
Explains why a participative
management style led to greater
responsiveness to customers’ needs,
but does not explain how it
increased accountability, and more
innovative solutions to challenges.
Does not explains why a
participative management style
led to greater responsiveness to
customers’ needs, and does not
explain how it increased
accountability, and more
innovative solutions to
challenges. ...
Weekly Article #3
77 unread replies.77 replies.
Class -
You are required to analyze an online research and select any article related to the following topics,
- A comprehensive model of entrepreneurship- Five entrepreneurial strategies
Each student will locate and review an article relevant to the topic of the class. The review is between 400-to-550 words and should summarize the article. Please include how it applies to our topic, and why you found it interesting. Please post the text in the Discussion Board by Friday . No attachments, please.
www.it-ebooks.info
http://www.it-ebooks.info/
www.it-ebooks.info
http://www.it-ebooks.info/
Additional Praise for
Implementing Enterprise Risk Management
“Educators the world over seeking to make the management of risk an integral part
of management degrees have had great difficulties in providing their students with
a definitive ERM text for their course. The Standards and associated Handbooks
helped, but until the arrival of Implementing Enterprise Risk Management: Case Stud-
ies and Best Practices, there has been no text to enlighten students on the application
of an effective program to manage risk across an enterprise so that objectives are
maximized and threats minimized. Fraser, Simkins, and Narvaez have combined
with a group of contributors that represent the cream of risk practitioners, to pro-
vide the reader with a clear and concise journey through the management of risk
within a wide range of organizations and industries. The knowledge, skills, and
experience in the management of risk contained within the covers of this book are
second to none. It will provide a much needed resource to students and practition-
ers for many years to come and should become a well-used reference on the desk
of every manager of risk.”
—Kevin W. Knight AM, chairman, ISO/TC 262—Risk Management
“The authors—Fraser, Simkins, and Narvaez—have done an invaluable service to
advance the science of enterprise risk management by collecting an extensive num-
ber of wonderful case studies that describe innovative risk management practices
in a diverse set of companies around the world. This book should be an extremely
valuable source of knowledge for anyone interested in the emerging and evolving
field of risk management.”
—Robert S. Kaplan, senior fellow, Marvin Bower Professor of Leadership
Development, emeritus, Harvard University
“Lessons learned from case studies and best practices represent an efficient way
to gain practical insights on the implementation of ERM. Implementing Enterprise
Risk Management provides such insights from a robust collection of ERM pro-
grams across public companies and private organizations. I commend the editors
and contributors for making a significant contribution to ERM by sharing their
experiences.”
—James Lam, president, James Lam & Associates; director and Risk Oversight
Committee chairman, E∗TRADE Financial Corporation;
author, Enterprise Risk Management—From Incent ...
ITS 835 Module Three Essay Guidelines and Rubric Topic .docxvrickens
ITS 835 Module Three Essay Guidelines and Rubric
Topic: Chapter 14 – “A Strategic Approach to Enterprise Risk Management at Zurich Insurance Group”
Overview: This case study focuses on how Zurich uses a variety of methodologies and tools to manage its business risk. Zurich's risk profiling is a
focused and disciplined approach to identifying, assessing, and monitoring holistic risks and improvement actions needed. By embedding this
methodology into its risk culture, this has helped ensure its risk management culture is consistent and effective across its various business units.
More information on Zurich's Strategic Risk Management work can be found at https://www.zurichna.com/en/risk
Review the case study in Chapter 14 of the textbook.
Please explain the following:
1. How do Zurich ERM tools help them better understand their existing and emerging risks?
2. How are Zurich’s risk roles and responsibilities impacting their risk culture?
3. Provide at least two examples of how Zurich has created new value through their ERM program.
Guidelines for Submission: Using APA 6th edition style standards, submit a Word document that is 2-4 pages in length (excluding title page,
references, and appendices) and include at least two credible scholarly references to support your findings. The UC Library is a good place to find
these sources. Be sure to cite and reference your work using the APA guides and essay template that are located in the courseroom.
Required elements:
Please ensure your paper complies APA 6th edition style guidelines. There is an essay template located under the Information link.
APA basics:
o Your essay should be typed, double-spaced on standard-sized paper (8.5" x 11")
o Use 1" margins on all sides, first line of all paragraphs is indented ½” from the margin
o Use 12 pt. Times New Roman font
Follow the outline provided above and use section headers to improve the readability of your paper. If I cannot read and understand it,
you will not earn credit for the content.
https://www.zurichna.com/en/risk
Critical Elements Proficient (100%) Needs Improvement (70%) Not Evident (0%) Value
Zurich ERM tools
Explains how Zurich’s ERM tools
help them better understand their
existing and emerging risks.
Provides short explanation of how
Zurich’s ERM tools help them better
understand their existing and
emerging risks. Explanation lacks
detail.
Does not explain how Zurich’s
ERM tools help them better
understand their existing and
emerging risks.
30
Zurich’s risk roles and
responsibilities
Describes how Zurich’s risk roles
and responsibilities impacting their
risk culture.
Provides short description of how
Zurich’s risk roles and responsibilities
impacting their risk culture.
Explanation lacks detail.
Does not describe how Zurich’s
risk roles and responsibilities
impacting their risk culture.
30
Examples that have created
new value through ERM
Provides example ...
Grading Rubric
F
F
C
B
A
0
1
2
3
4
Not Submitted
No Pass
Competence
Proficiency
Mastery
Not Submitted
The reference list is incomplete.
The reference list contains references, but there are APA format issues.
The reference list is complete and APA format is correct, but include references older than five years.
The reference list is complete, formatted correctly in APA, and the references are within the past five years.
Not Submitted
The reference list contains little relevant quality management references.
The reference list contains an adequate amount of relevant quality management references, but all sources lack credibility.
The reference list contains adequate amount of relevant quality management references, but some sources lack credibility.
The reference list contains substantial (6+) quality management references of high credibility.
Not Submitted
The reference list contains few relevant quality measure references.
The reference list contains an adequate amount of relevant quality measure references, but all sources lack credibility.
The reference list contains adequate amount of relevant quality measure references, but some sources lack credibility.
The reference list contains substantial (6+) quality measure references of high credibility.
Not Submitted
The submission contains a loose description explaining the process used.
The submission contains a minimal description explaining the process used and some search criteria descriptors.
The submission contains a good description explaining the process and search criteria descriptors.
The submission contains a clear description including fully showcased and explained search criteria descriptors.
www.it-ebooks.info
http://www.it-ebooks.info/
www.it-ebooks.info
http://www.it-ebooks.info/
Additional Praise for
Implementing Enterprise Risk Management
“Educators the world over seeking to make the management of risk an integral part
of management degrees have had great difficulties in providing their students with
a definitive ERM text for their course. The Standards and associated Handbooks
helped, but until the arrival of Implementing Enterprise Risk Management: Case Stud-
ies and Best Practices, there has been no text to enlighten students on the application
of an effective program to manage risk across an enterprise so that objectives are
maximized and threats minimized. Fraser, Simkins, and Narvaez have combined
with a group of contributors that represent the cream of risk practitioners, to pro-
vide the reader with a clear and concise journey through the management of risk
within a wide range of organizations and industries. The knowledge, skills, and
experience in the management of risk contained within the covers of this book are
second to none. It will provide a much needed resource to students and practition-
ers for many years to come and should become a well-used reference on the desk
of every manager of risk.”
—Kevin W. Knight AM, chairman, ISO/TC 262—Risk Manageme ...
Running Head: FOOTPRINT
1
FOOTPRINT 2
Footprint
Data
Course
Date of Submission
ECOLOGICAL FOOTPRINT
Hectares:
2
# Earths:
1
Top 3 Consumption Categories:
Processed meat
Car use
Flight hours
CARBON FOOTPRINT
Carbon Emissions (lbs):
0.524
WATER FOOTPRINT
Gallons per day:
90
Top 3 Contributors:
Meat
Soybean
Rice
As I conducted my research on ecological footprint, I realized that my consumption way high than it should be. From the research, I realized that I require an approximate of 10 GHA to aid me in realizing what requires to be carried out to lead to a reduced footprint. Carrying out the assignment helped me to realize that I personally have a huge impact on the environment and the resultant effects of environmental degradation. The most shocking I learned through this project is the fact that consuming processed foods played a huge role in increasing my footprint. I will embrace using local foods and prepare my own meat and beer instead of buying the processed ones. The research made me believe that as humans, we should use more of the products based on animals instead of depending on the processed ones. To get the most suitable and accurate calculations, I will keep a close track of my usage of the meat and other locally produced products. The research made me think that we, as humans, are failing at protecting the environment. If we fail to be keen at protecting it, the earth will not b enough for us to live in.
www.it-ebooks.info
http://www.it-ebooks.info/
www.it-ebooks.info
http://www.it-ebooks.info/
Additional Praise for
Implementing Enterprise Risk Management
“Educators the world over seeking to make the management of risk an integral part
of management degrees have had great difficulties in providing their students with
a definitive ERM text for their course. The Standards and associated Handbooks
helped, but until the arrival of Implementing Enterprise Risk Management: Case Stud-
ies and Best Practices, there has been no text to enlighten students on the application
of an effective program to manage risk across an enterprise so that objectives are
maximized and threats minimized. Fraser, Simkins, and Narvaez have combined
with a group of contributors that represent the cream of risk practitioners, to pro-
vide the reader with a clear and concise journey through the management of risk
within a wide range of organizations and industries. The knowledge, skills, and
experience in the management of risk contained within the covers of this book are
second to none. It will provide a much needed resource to students and practition-
ers for many years to come and should become a well-used reference on the desk
of every manager of risk.”
—Kevin W. Knight AM, chairman, ISO/TC 262—Risk Management
“The authors—Fraser, Simkins, and Narvaez—have done an invaluable ...
Running Head: FOOTPRINT
1
FOOTPRINT 2
Footprint
Data
Course
Date of Submission
ECOLOGICAL FOOTPRINT
Hectares:
2
# Earths:
1
Top 3 Consumption Categories:
Processed meat
Car use
Flight hours
CARBON FOOTPRINT
Carbon Emissions (lbs):
0.524
WATER FOOTPRINT
Gallons per day:
90
Top 3 Contributors:
Meat
Soybean
Rice
As I conducted my research on ecological footprint, I realized that my consumption way high than it should be. From the research, I realized that I require an approximate of 10 GHA to aid me in realizing what requires to be carried out to lead to a reduced footprint. Carrying out the assignment helped me to realize that I personally have a huge impact on the environment and the resultant effects of environmental degradation. The most shocking I learned through this project is the fact that consuming processed foods played a huge role in increasing my footprint. I will embrace using local foods and prepare my own meat and beer instead of buying the processed ones. The research made me believe that as humans, we should use more of the products based on animals instead of depending on the processed ones. To get the most suitable and accurate calculations, I will keep a close track of my usage of the meat and other locally produced products. The research made me think that we, as humans, are failing at protecting the environment. If we fail to be keen at protecting it, the earth will not b enough for us to live in.
www.it-ebooks.info
http://www.it-ebooks.info/
www.it-ebooks.info
http://www.it-ebooks.info/
Additional Praise for
Implementing Enterprise Risk Management
“Educators the world over seeking to make the management of risk an integral part
of management degrees have had great difficulties in providing their students with
a definitive ERM text for their course. The Standards and associated Handbooks
helped, but until the arrival of Implementing Enterprise Risk Management: Case Stud-
ies and Best Practices, there has been no text to enlighten students on the application
of an effective program to manage risk across an enterprise so that objectives are
maximized and threats minimized. Fraser, Simkins, and Narvaez have combined
with a group of contributors that represent the cream of risk practitioners, to pro-
vide the reader with a clear and concise journey through the management of risk
within a wide range of organizations and industries. The knowledge, skills, and
experience in the management of risk contained within the covers of this book are
second to none. It will provide a much needed resource to students and practition-
ers for many years to come and should become a well-used reference on the desk
of every manager of risk.”
—Kevin W. Knight AM, chairman, ISO/TC 262—Risk Management
“The authors—Fraser, Simkins, and Narvaez—have done an invaluable .
Running head COMPANY SELECTION1COMPANY SELECTION4CO.docxhealdkathaleen
Running head: COMPANY SELECTION
1
COMPANY SELECTION
4
COMPANY SELECTION (Amazon)
Company Selection
Amazon Organization Background
According to the studies, Amazon is one of the multinational companies based in the USA. Its headquarters are located in Seattle, Washington. Amazon operates in the e-commerce business, digital streaming, and cloud computing and artificial intelligence. Recent news indicates that Amazon has had various organizational issues, especially on the leadership aspect (Ott, 2012).
Organization issues in Amazon
Insensitive management. Reports reveal that the employees with different personal hardships such as miscarriages, cancer and other personal problems were significantly faced with unfair judgements. Others were given limited time to recover from their issues, which created a lot of issues for the employees.
Unfair ranking system. The Amazon management holds annual organizational-level reviews to discuss and determine the ranking of the subordinates. The reviews start with a discussion concerning the lower-level employees in front of the senior managers. Consequently, the king of review system employees in the raking system is not correct. It leads to the discrimination of some employees while favoring others.
Lack of benefits. Benefits are essential in any company to boost the motivation of the workers. However, Amazon fails to provide its employees with benefits such as meals, personal wellness and other critical benefits that can motivate the employees. Hence, Amazon gives no priority to its workers. Instead, the new employees are required to repay a share of their signing bonus if one quits before the years’ time. Such acts are discriminative.
Why do such issues hinder Amazon organizational efficiency?
Organizational issues contribute to organization controversies. The organization issues in Amazon provides to workers turn over. Besides, an unfair ranking system contributes to a poor relationship between the management and the workers. Also, the lack of benefits lowers the morale of the workers, thus reducing organizational productivity (Robbins & Judge, 2012). Hence, for an organization to succeed ant attain its set objective organizational issues should be avoided.
References
Ott, J. S. (2012). The organizational culture perspective (pp. 221-243). Chicago: Dorsey Press.
Robbins, S. P., & Judge, T. (2012). Essentials of organizational behavior.
www.it-ebooks.info
http://www.it-ebooks.info/
www.it-ebooks.info
http://www.it-ebooks.info/
Additional Praise for
Implementing Enterprise Risk Management
“Educators the world over seeking to make the management of risk an integral part
of management degrees have had great difficulties in providing their students with
a definitive ERM text for their course. The Standards and associated Handbooks
helped, but until the arrival of Implementing Enterprise Risk Management: Case Stud-
ies and Best Practices, there has been no text to enlighten students on the ...
Top of FormChapter 22 PPT - JAA Inc.–A Case Study in Creating Va.docxjuliennehar
Top of Form
Chapter 22 PPT - JAA Inc.–A Case Study in Creating Value from Uncertainty
1. How high do you assess the knowledge level of the business strategy throughout the company by the average employee? Is it your assessment that there is a robust understanding of JAA’s business strategy? Support your position with examples.
2. As you are aware, effective implementation of ISO 31000 involves effective design and implementation of a risk management framework and effective implementation of the risk management processes. This will be verified by incorporation of 11 key principles. Find an example in the case for each of the 11 principles in action.
3. If you compare the internal audit department at JAA to several that you know of currently in the marketplace, what are some of the major differences that you see at JAA that obviously have contributed to superior performance? What is unique and refreshing about the approach to the external audit as compared to what you have seen in industry?
Top of Form
Chapter 25 - Uses of Efficient Frontier Analysis in Strategic Risk Management
1. How does efficient frontier analysis (EFA) differ from other forms of complex risk assessment techniques?
2. What limitations might an analyst encounter through the use of EFA?
3. How can efficient frontier analysis results be communicated and utilized with nonmathematical decision makers?
Requirements:
· API Format, No Plagiarism, You must also use a scholarly source
· As a reminder, you must list every reference that you used to build your response then cite every reference within every sentence that you used it with a properly APA formatted citation (ABC, 2019). Citation is author last name and year.Bottom of FormBottom of Form
· You have to answer every question, No word limit. I need the answers for each and every question separately with citations matched to the references.
· Provide the answers in a word doc file for chap 22 and chap 25, like question and answers for 6 questions.
· I need the answers for each and every question separately with citations matched to the references.
Chapter 22: JAA Inc.—A Case Study in Creating Value from Uncertainty: Best Practices in Managing Risk. This case has several important take aways as follows.
· To study the importance of the communication process to the overall success of a company’s business objectives
· To understand the relationship of strategic objectives, context, stakeholders, and risk criteria and how these play a critical role in the overall effectiveness of risk management
· To understand the changing role for internal and external audit and the demands that are being placed on both groups to step up to the plateTo understand the role of the board and its various committees in a company’s overall effectiveness of risk managementTo understand the key organizations and materials from around the globe that are playing a profound thought leadership role in risk management to further enhance education/thinki ...
Operations Management MGT 320 – Spring 2020Additional As.docxamit657720
Operations Management MGT 320 – Spring 2020
Additional Assessment (11.5 %) – Chapter 3
Start Date: 26 April 2020 - 8:00 pm
Due Date: 21 May 2020 - 11:59 pm
(Note: please upload your answer on Moodle using Additional Assessment Submission Link)
Student Name:
Student ID:
Section:
1. Following table shows the sales of smart phones for the past several months. Use this data to answer the following questions.
Month
Products sold
3WMA Forecast
Exp. Smoothing Forecast
1
511
2
524
3
522
4
522
5
533
6
540
7
552
8
a. Find the forecast for month 8 using 3 month weighted moving average (3WMA) with weights (0.5, 0.3 and 0.2). The most recent day having the most weight. (15 Points)
b. Find the forecast for month 8 using exponential smoothing with the smoothing constant 0.2 (20 Points)
c. Compare the two methods using MSE as a measure of error. Which method is better for this data? (15 Points)
2. What does qualitative forecasting mean? When is qualitative forecasting used? Describe two qualitative techniques and indicate at least two advantages and two disadvantages for each technique. (30 Points)
3. Briefly describe the four components of time series data. (20 Points)
The End
1
Additional Assessment (11.5 %) Spring 2020
www.it-ebooks.info
http://www.it-ebooks.info/
www.it-ebooks.info
http://www.it-ebooks.info/
Additional Praise for
Implementing Enterprise Risk Management
“Educators the world over seeking to make the management of risk an integral part
of management degrees have had great difficulties in providing their students with
a definitive ERM text for their course. The Standards and associated Handbooks
helped, but until the arrival of Implementing Enterprise Risk Management: Case Stud-
ies and Best Practices, there has been no text to enlighten students on the application
of an effective program to manage risk across an enterprise so that objectives are
maximized and threats minimized. Fraser, Simkins, and Narvaez have combined
with a group of contributors that represent the cream of risk practitioners, to pro-
vide the reader with a clear and concise journey through the management of risk
within a wide range of organizations and industries. The knowledge, skills, and
experience in the management of risk contained within the covers of this book are
second to none. It will provide a much needed resource to students and practition-
ers for many years to come and should become a well-used reference on the desk
of every manager of risk.”
—Kevin W. Knight AM, chairman, ISO/TC 262—Risk Management
“The authors—Fraser, Simkins, and Narvaez—have done an invaluable service to
advance the science of enterprise risk management by collecting an extensive num-
ber of wonderful case studies that describe innovative risk management practices
in a dive.
Operations Management MGT 320 – Spring 2020Additional As.docxmccormicknadine86
Operations Management MGT 320 – Spring 2020
Additional Assessment (11.5 %) – Chapter 3
Start Date: 26 April 2020 - 8:00 pm
Due Date: 21 May 2020 - 11:59 pm
(Note: please upload your answer on Moodle using Additional Assessment Submission Link)
Student Name:
Student ID:
Section:
1. Following table shows the sales of smart phones for the past several months. Use this data to answer the following questions.
Month
Products sold
3WMA Forecast
Exp. Smoothing Forecast
1
511
2
524
3
522
4
522
5
533
6
540
7
552
8
a. Find the forecast for month 8 using 3 month weighted moving average (3WMA) with weights (0.5, 0.3 and 0.2). The most recent day having the most weight. (15 Points)
b. Find the forecast for month 8 using exponential smoothing with the smoothing constant 0.2 (20 Points)
c. Compare the two methods using MSE as a measure of error. Which method is better for this data? (15 Points)
2. What does qualitative forecasting mean? When is qualitative forecasting used? Describe two qualitative techniques and indicate at least two advantages and two disadvantages for each technique. (30 Points)
3. Briefly describe the four components of time series data. (20 Points)
The End
1
Additional Assessment (11.5 %) Spring 2020
www.it-ebooks.info
http://www.it-ebooks.info/
www.it-ebooks.info
http://www.it-ebooks.info/
Additional Praise for
Implementing Enterprise Risk Management
“Educators the world over seeking to make the management of risk an integral part
of management degrees have had great difficulties in providing their students with
a definitive ERM text for their course. The Standards and associated Handbooks
helped, but until the arrival of Implementing Enterprise Risk Management: Case Stud-
ies and Best Practices, there has been no text to enlighten students on the application
of an effective program to manage risk across an enterprise so that objectives are
maximized and threats minimized. Fraser, Simkins, and Narvaez have combined
with a group of contributors that represent the cream of risk practitioners, to pro-
vide the reader with a clear and concise journey through the management of risk
within a wide range of organizations and industries. The knowledge, skills, and
experience in the management of risk contained within the covers of this book are
second to none. It will provide a much needed resource to students and practition-
ers for many years to come and should become a well-used reference on the desk
of every manager of risk.”
—Kevin W. Knight AM, chairman, ISO/TC 262—Risk Management
“The authors—Fraser, Simkins, and Narvaez—have done an invaluable service to
advance the science of enterprise risk management by collecting an extensive num-
ber of wonderful case studies that describe innovative risk management practices
in a dive.
Chukss StrengthsShare your strengths twitterfacebook.docxmccormicknadine86
Chuks's Strengths
Share your strengths
twitter
facebook
Chuks - What makes you unique? Go learn more about your top Strengths below.
RANK
STRENGTH
1
Connectedness
LEARN MORE
RELATIONSHIP BUILDING
People who are especially talented in the Connectedness theme have faith in the links between all things. They believe there are few coincidences and that almost every event has a reason.
2
Includer
LEARN MORE
RELATIONSHIP BUILDING
People who are especially talented in the Includer theme are accepting of others. They show awareness of those who feel left out, and make an effort to include them.
3
Self-Assurance
LEARN MORE
INFLUENCING
People who are especially talented in the Self-Assurance theme feel confident in their ability to manage their own lives. They possess an inner compass that gives them confidence that their decisions are right.
4
Belief
LEARN MORE
EXECUTING
People who are especially talented in the Belief theme have certain core values that are unchanging. Out of these values emerges a defined purpose for their life.
5
Responsibility
LEARN MORE
EXECUTING
People who are especially talented in the Responsibility theme take psychological ownership of w
www.it-ebooks.info
http://www.it-ebooks.info/
www.it-ebooks.info
http://www.it-ebooks.info/
Additional Praise for
Implementing Enterprise Risk Management
“Educators the world over seeking to make the management of risk an integral part
of management degrees have had great difficulties in providing their students with
a definitive ERM text for their course. The Standards and associated Handbooks
helped, but until the arrival of Implementing Enterprise Risk Management: Case Stud-
ies and Best Practices, there has been no text to enlighten students on the application
of an effective program to manage risk across an enterprise so that objectives are
maximized and threats minimized. Fraser, Simkins, and Narvaez have combined
with a group of contributors that represent the cream of risk practitioners, to pro-
vide the reader with a clear and concise journey through the management of risk
within a wide range of organizations and industries. The knowledge, skills, and
experience in the management of risk contained within the covers of this book are
second to none. It will provide a much needed resource to students and practition-
ers for many years to come and should become a well-used reference on the desk
of every manager of risk.”
—Kevin W. Knight AM, chairman, ISO/TC 262—Risk Management
“The authors—Fraser, Simkins, and Narvaez—have done an invaluable service to
advance the science of enterprise risk management by collecting an extensive num-
ber of wonderful case studies that describe innovative risk management practices
in a diverse set of companies around the world. This book should be an extremely
valuable source of knowledge for anyone interested in the emerging and evolving
field of risk management.”
—Robert S. Kaplan, senior fellow, Marvin Bower Professor of Leadership
...
ITS 835Chapters 30, 31, 34Miscellaneous Case Studies on .docxvrickens
ITS 835
Chapters 30, 31, 34
Miscellaneous Case Studies on ERM and RIsk
Enterprise Risk Management
Professor Miguel Buleje
Overview
• Three case studies
• Alleged Corruption at Chessfield
• Bon Boulangerie
• Building an ERM Program at General Motors
• Different scenarios and organizations
• Useful in examining broader implications
• Look for similarities
Alleged Corruption at Chessfield
• Chessfield
• Fictional private American company in sports and entertainment
• HQ in NYC
• “Good ol’ boys” board
• Informal governance
• Whistle-blower
• CEO compensation very high (4x comparable peers)
• Potential environment for excessive risk taking
• Chessfield CEO requested independent governance
review
Chessfield, cont’d.
• Review included
• Document review – minimal documentation
• Interviews – substantial discontent and lack of confidence in
leadership
• CEO compensation
• Limited documentation to support decision
• Basis seemed to be long relationship with decision makers
• Industry standard metrics missing
• Risk management
• Few risk management protocols or controls
• Most processes were manual (i.e. no IT)
Chessfield, cont’d.
• Review resulted in 45 recommendations
• 43 from reviewer
• 2 added by regulator
• All but 2 recommendations were accepted, which were
• 3 longest serving board member resign
• A female be selected for directorship and compensation
committee
• Identify broad implications of this case
Bon Boulangerie
• Bakery in Oakville, Ontario
• When purchased, single site retail and café
• Ray Pane added wholesale operation
• Plan to expand wholesale business
• From 20km to 120km coverage
• Include grocery stores
• Add product line
• Goal: triple profits in 3 years
• What are the operational risks?
Building an ERM Program at General
Motors
• Background
• GM approach to ERM
• Game theory
• Looking forward
ERM at GM Background
• ERM program began in 2010
• ERM to help achieve competitive advantage
• New CEO
• GM bankruptcy in 2009
• CRO appointed
• Financial and Risk Policy Committee formed
• Risk officers identified and aligned to all CEO direct
reports
• GM embraced aggressive ERM
GM Approach to ERM
• ERM built on GM’s vision
• Design, build, and sell the world’s best vehicles
• Identify and manage key risks
• Bottom-up approach
• Focus on “what can go right”
• Lessons learned
• Gave responsibility of assessing risk probability and impact to senior
executives
• Replaced ranked risk list with tiered list
• Implemented a 5 point scale to measure
• Inherent risk
• Current risk
• Residual risk
Game Theory
Looking Forward
• Top risk attention in place
• Ready to add focus on day-to-day operational risks
• Developing program for operational control self-
assessment (CSA)
• Approach is a policy-based CSA
• Starts with simple yes-no questions to line managers
• Benefits of a policy-based program
• Policy can be leveraged to ensure results
• Helps to educ ...
ITS 835 enterprise risk managementChapter 26-29Review of 4 M.docxvrickens
ITS 835 enterprise risk management
Chapter 26-29
Review of 4 Mini case studies on ERM and Risk
University of Cumberlands
1
overview
Collection of four mini-cases
Leaves open ended questions
Presents real life situations
And needs for ERM
Mini-Cases
BimConsultants Inc.
Nerds Galore
The Reluctant General Counsel
Transforming Risk Management at Akawini Copper
University of Cumberlands
2
Bim Consultants Inc.
Consulting firm
10 offices in Canada
3,000 staff
30 partners
“Customers are number one”
But revenue is stagnant
Opportunity to buy out competitor
Purchase would double size and sales
Negotiations must be kept confidential
University of Cumberlands
3
Nerds galore
Canadian IT service company
12 offices
1,000 employees
Grew from founder’s garage
Shift from small start-ups to medium size customers
High turnover of 20% is causing concern
Decreasing customer satisfaction
Steady revenue (for now)
Strategy from new HR VP
Attract the best talent
Retain good people
Manage talent
Optimize the use of people
Rely on outsourcers
Executive team workshop to explore HR risks
Inability to recruit people with needed skills
Loss of staff with key internal knowledge
Uncompetitive labor production
Increased departures of skilled technical staff
Loss of key business know-how
University of Cumberlands
4
The Reluctant General Counsel
Business Software Corporation (BSC)
Silicon Valley, CA
Annual revenue over $1 billion
Board wants ERM
Upper management supports establishing ERM
EVP of development and general counsel
Doesn’t want to be involved in ERM
Risk discussions could be discoverable in lawsuits
U.S. Securities and Exchange Commission (SEC)
Requires disclosure of risks
Recommendation is to not formally pursue ERM
University of Cumberlands
5
Transforming Risk Management at Akawini Copper
Akawini Copper
Mining company acquired by larger United Minerals
Single mine and plant • $774 million in revenue
1,500 employees
United Minerals implemented ISO 31000 framework
Substantially more sophisticated than Akawini’s RM
Launched project to transform Akawini RM to ERM
University of Cumberlands
6
Keyword Driven Testing
Dhwani patel
A keyword-driven test is an executable collection of keywords
Keyword-Driven Testing [1]
Type of functional automation testing framework known as table-driven testing or action word based testing.
Is a software testing methodology that separates test design from test development.
A keyword-driven test can be played back just like any other test.
Test case framework division [3]
Test step: description of action going to perform on test object.
Test object: it is the name of the web page object like username and password.
Action: is the name of action, which is going to perform on any action such as click, open browser, input, etc.
Test Data: Data can be any value which is needed by the object to perform any action, like username value for username field.
Project Goa ...
For this homework activity, you will find and examine indicators o.docxshericehewat
For this homework activity, you will find and examine indicators of urbanization for your four selected countries. Compile Parts A, B, and C into a single document (Save as a PDF file type)
There are three parts to this exercise:
1. Urban growth trends (Table)
2. Largest cities (List and screen shots)
3. Discussion (written narrative)
Part A: Urban growth trends
Create a table that includes the following 5 urban growth indicators for your four countries. Links to finding the urban growth indicators are outlined below.
My four countries are: Afghanistan, Philippines, Mexico, Japan
Table: Urban growth trends (SAMPLE)
Ireland
Ukraine
Tajikistan
Percentage of population in urban areas
Percentage urban of region or sub-region (please name the region)
Average Annual Rate of Change of the Urban Population (per cent)
1950-1955
Average Annual Rate of Change of the Urban Population (per cent)
1990-1995
Average Annual Rate of Change of the Urban Population (per cent)
2010-2015
Informal Employment (Labor) Share of Total
· Percentage of population in urban and rural areascan be found here https://population.un.org/wup/Country-Profiles/
· Percentage urban by region or subregioncan also be found here https://population.un.org/wup/Country-Profiles/ (please specify the region or sub-region)
· Average Annual Rate of Change of the Urban Population (per cent)
· https://population.un.org/wup/
· Select: Interactive Data
· Select:Average Annual Rate of Change of the Urban Population (per cent)
· Use regional nested lists to select (check box) all four of your countries.
· Click Next
· On the year selection page, select only these three time periods (blue indicates it is selected):
· 1950-1955
· 1990-1995
· 2010-2015
· Click next
· Informal Employment (Labor) Share of Total, Non-Agricultural (Percent)
· This data can be accessed here on Google Public Data:
· https://www.google.com/publicdata/explore?ds=n4ff2muj8bh2a_&ctype=l&strail=false&bcs=d&nselm=h&met_y=LABINFORMSHR&fdim_y=scenario:1&scale_y=lin&ind_y=false&rdim=world&idim=world:world&ifdim=world&ind=false
Part B: Largest Cities
For Part B, create a list of the 5 largest cities for each country, and insert screenshots of the Urban Population by Size Class of Urban Settlement.
Create a list of the five largest cities for your countries.
Option 1:
· https://population.un.org/wup/
· Select: Interactive Data
· Select: Annual Population of Urban Agglomerations with 300,000 or more in 2018 (thousands)
· Use regional nested lists to select (check box) all four of your countries.
· Click Next
· On the year selection page, just click “Next” (this accepts the default selection of every 5 years between 1950 and 2035)
· For each country, list the 5 largest cities and the population in 1950,2015, and 2035. (Some countries will not have 5 cities listed. Others will have numerous cities).
Option 2: (if option 1 does not produce much information)
· Google search: “ largest cities [enter your ...
ITS 835Chapter 12Measuring Performance at mariuse18nolet
ITS 835
Chapter 12
Measuring Performance at Intuit
Enterprise Risk Management
Dr. James C. Hyatt
Miguel Buleje
Introduction
Intuit’s ERM Journey
ERM Maturity Model
Benefits of Measuring Performance in ERM Models
ERM Performance Measurement and Reporting
Conclusion
Intuit’s ERM Journey
INTRO to Intuit: Biz and Financial Software Corporation. Offerings include QuickBooks, Quicken, Turbo Tax
Began with ad hoc risk management
Very common entry point
Escalated to ERM when seminal event occurred
Desire was to stop firefighting and start prevention.
Proactive approach, as resources were pulled from Operations
Intuit ERM Core Principles
Enterprise-wide risk framework
Risk assessment is ongoing
Focus on most significant risks
Ownership and accountability
Measure and monitor performance
ERM Maturity Model
Risk Management Maturity Model
Stakeholders Value increases as Risk Management Capability Increase
Ad Hoc Risk Management - Starting Point
Targeted Risk Management – progress and next step. More proactive. Organized.
Integrated Risk Framework – Really taking this the next level with formal framework. Value starts to increase
Risk Intelligence - Feedback loop. Really taking advantage to predict, and use intelligence to take action.
Risk Leadership – Move from Reactive to Proactive. Optimize and Capitalize positive outcomes around risk.
4
Benefits of Measuring Performance in ERM Models
Key Performance Indicators (KPI)
Based on business objectives
Quantitative and qualitative KPI
Leading (looking into future/ predictive approach) and
Lagging (trending / historical performance) indicators
Input, process, and output indicators ( optimized for end to end processes).
KPIs must be
Tangible
Flexible
Standardized
Outcome or objective focused
ERM Performance Measurement and Reporting
First evolution - ERM process adoption
Second evolution – Risk Mitigation Process Management
Third Evolution – Multidimensional Risk Management Performance Measurement
Outcome: executive dashboard for reporting.
ERM Process Adoption
7
Risk Mitigation Process Management
Multidimensional Risk Management Performance Measurement
3er Evolution
Culmination of INTUIT enterprise risk management: Dashboards
KPI status by risk.
Clear where attention goes, by Risk .
They do not care about green. Focus on Reds and Yellow.
At a glance exes are able to determine what risk would cause issues.
9
Conclusion
At Intuit, risk management is everyone’s responsibility
ERM must be a core business competency
Coordination is a key to success
ERM Recognizes
Upside opportunity
Downside risk
ERM process is regularly audited
ERM is an integral part of Intuit’s operating model
Sheet1TitleYearLengthViolence timeInjuriesFatal injuriesGood/neutral injuriesGood/neutral fatalitiesBad injuriesBad fatalitiesSnow White and the Seven Dwarfs19375040474211011Fantasia19407200307111100Pinoc ...
Gandu Discussion-14COLLAPSETop of FormThe ERM implementati.docxshericehewat
Gandu
Discussion-14
COLLAPSE
Top of Form
The ERM implementation at Workers’ Compensation Fund and Zurich Insurance Group are similar in many ways. For example, both organizations have an established Chief Risk Officer (CRO) with distinct roles. The CRO position at Workers’ Compensation Fund was established in 2010, and the purpose of the office was to develop and monitor the organization’s ERM strategy, processes, and policies as directed by the CEO, the Risk Oversight Committee, and the Board (Fraser, Simkins, and Narvaez, 2014, p. 209-10). Zurich Insurance Group also has a CRO whose central role is to provide the CEO, the Board, and the Risk Committee with risk-related information (Fraser et al., 2014, p. 258-59). Besides having similar roles, the CROs of both organizations report to the same authorities.
Both organizations also have an independent risk audit. At the Workers’ Compensation Fund, auditing is external, and the CRO introduced it in 2011 as a "third-party review” (Fraser et al., 2014, p. 215). Similarly, Zurich Insurance Group consults external expertise on risk matters. For example, the company seeks external knowledge from the Natural Catastrophe Advisory Council (Fraser et al., 2014, p. 261). Zurich Insurance Group, however, has an internal audit function that forms the "third line of defense" in its risk governance approach (p. 256). Another aspect that is conspicuously similar between the two organizations is the role of the Board in ERM. Both companies have a risk committee made up of board members. Workers’ Compensation Fund, the board’s ERM functions are carried out through the Risk Oversight Committee. At Zurich Insurance Group, a Board-level Risk Committee exists, and it defines the Board's Role in ERM. Also, ERM is considered a part of all business operations, including strategic planning and budgeting.
The implementation of ERM depends on the size of an organization and the level of risks it faces. In implementing an ERM, I would follow the strategies used by these two organizations because they offer a clear path to achieving ERM. A step-by-step process used to implement ERM is depicted, and it is initiated and governed by not only the CRO but also the CEO and the Board. In the future, ERM implementation will get better. New risk assessment matrices will make risk identification more comfortable, and the role of CRO's will become easier when all members of the organization, including CEOs and the Board of Directors, assume active roles in ERM implementation.
Reference
Fraser, J., Simkins, B., & Narvaez, K. (2014). Implementing enterprise risk management: Case studies and best practices. John Wiley & Sons.
Bottom of Form
Thumma
Discussion
COLLAPSE
Top of Form
The initial phase in making a successful hazard the executives framework is to comprehend the subjective differentiations among the kinds of dangers that associations face. Our field explore shows that dangers can be categorized as one of three classificatio ...
ERM Implementation ERM is essential for organizations.docxelbanglis
ERM Implementation
ERM is essential for organizations in managing risks and improve on opportunities related to the achievement of organizational objectives. Statoil and United Grain Growers have established an enterprise risks management that meets their company goals based on the challenges each of them is facing.
The primary difference between ERM in Statoil and United Grain Growers is that ERM will affect management at the latter. Additionally, ERM at United Grain Growers seeks to retrieve the company from financial constraints while at Statoil, ERM seeks to improve organizational performance. However, ERM at the two companies share some similarities. For instance, ERM at United Grain Growers seeks to identify and access principle risks. The same applies to Statoil which seeks to identify any potential risks during the exercise. Besides, the two companies have a strategic risk plan. A strategic plan is essential as it outlines the role of a manager, CEO and everyone involved in the steps of an ERM (Robert and Liebenberg, 2011). United Grain growers has a strategic plan to improve financial dividends while Statoil has a risk map and committee with outlined roles and responsibilities.
The Statoil ERM seems workable and productive meaning I can implement it is it were up to me. On the contrary, I will not implement the United Grain Growers ERM. In my opinion, the ERM lacks the potential to solve financial constraints that the company is experiencing. However, some parts of it are productive, but a merger comes in with other risks for the struggling company. For instance, a merger will lead to employee layoff which might put the company at a risk of losing some important skills (Chui, 2011). Additionally, the company assets might be miscalculated during financial evaluation leading to more losses.
Generally, the ERM at Statoil might be successful in future because it is based on company goals and values. On the contrary, UGG ERM might not succeed because there are many risks associated with its strategy for implementation.
References
Chui, B.S. 2011. A Risk Management Model for Merger and Acquisition.
Robert, E.H. and Liebenberg, A.P. (2011). The Value of Enterprise Risk Management. The
Journal of Risk and Insurance, 78(4).pp. 795-822.
https://doi.org/10.1111/j.15396975.2011.01413.x
According to Brustbauer, 2016 Enterprise risk management help the company prepare for the uncertainties and disasters that may occur all along. Every business must identify the threats likely to face the business and come up with a contingency plan. Different companies faces different threats and uncertainties and therefore while coming up with the risk management plan one must consider the uniqueness of the enterprise and the likely threats to occur. These differences make the companies and business have different hierarchy of risks that are likely to occur. This paper is going to compare and contrast the enterprise risk management of the united g ...
12/4/2019 SafeAssign Originality Report
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3134.202010 - FALL 2019 - ENTERPRISE RISK MANAGEMENT (ITS-835-15) - SECOND BI-TERM
Reflection Paper
MADHUKAR SAMALA
on Thu, Nov 28 2019, 1:25 AM
66% highest match
Submission ID: c1d76132-6f80-406e-ba44-61e3a7fec4c2
Attachments (1)
Madhukar Samala ERM Reflection Paper.docx
Running Head: REFLECTION PAPER 1
REFLECTION PAPER 4
Knowledge in ERM
Student Name: Madhukar
Student ID: 003011136
Course ID: ITS 835 - 15
Date: 1 28/11/2019
2 UPON COMPLETION OF THIS COURSE I HAVE LEARNED THAT ERM DATA
FRAMEWORK OFFER GROUNDS PARTNERS AT NUMEROUS DIMENSIONS
THE BASIC DATA THEY NEED WHEN SETTLING ON COMPELLING AND
OPPORTUNE BUSINESS CHOICES. IT CAN CHARACTERIZE, FEATURE, AND
FORESEE RISKS AND PATTERNS, ENABLING SUPERVISORS TO INTERCEDE
BEFORE ISSUES EMERGE (SIMKINS & NARVAEZ, 2016). 1 ERM SEEKS TO
(http://safeassign.blackboard.com/)
Madhukar Samala ERM Reflection Paper.docx
Word Count: 640
Attachment ID: 2392353571
66%
http://safeassign.blackboard.com/
12/4/2019 SafeAssign Originality Report
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LOOK AT RISK IN A LARGER CONTEXT, AND MITIGATE THOSE RISKS THAT
WILL HAVE AN IMPACT ON THE ENTERPRISE. IT GOES OUT ON A LIMB
COMPONENTS FROM EACH ASPECT OF THE BUSINESS, AND LOOKS FOR
APPROACHES TO ALLEVIATE THE DANGERS ON A VENTURE LEVEL.
IT INCLUDES RISK IDENTIFICATION, OR WHAT AND WHERE MY THREATS
ARE? IT INCLUDES RISK ASSESSMENT, OR HOW TERRIBLE ARE THESE
THREATS? IT INCLUDES RISK REVIEW, OR HOW, AS A GROUP WILL WE
SURVEY AND RANK THESE THREATS. IT INVOLVES RISK MITIGATION, OR
BY WHAT METHOD WILL WE MAKE RESTORATIVE MOVE TO MODERATE
THE DANGER OF REPLICATION? AND AT THAT POINT, RISK REPORTING TO
DECIDE HOW WE'VE DIMINISHED THE THREAT WITHIN THE
ORGANIZATION.
I have learned that organizational culture assumes a basic role in the implementation and
adoption of ERM in a profit environment, for example, how significant activities are
actualized, how rapidly the association can respond to market changes, and whether the
association can effectively explore significant changes in the business condition (Lam, 2017).
1 AS ORGANIZATIONS EXPAND AND BECOME PROGRESSIVELY WIDE AND
SOPHISTICATED, EXCLUSIVE TOOLS, DOCUMENTATION, AND PROFICIENT,
COMPREHENSIVE RISK MANAGEMENT PROCEDURES AND PRACTICES
BECOME INCREASINGLY SIGNIFICANT, AND A COMPELLING ERM
IMPLEMENTATION CAN ORGANIZE AND PROVIDE IMPORTANT
INFORMATION TO TOP MANAGEMENT.
Before allocating any resources into ERP, it's essential that management see every one of the
intricate details of their own organizations. Knowing how the venture functions helps
management see where ERP can enhance performance, and work to make the organization
increasingly effective. ...
Southampton Business School Postgraduate Module Grade Descrip.docxrosemariebrayshaw
Southampton Business School: Postgraduate Module Grade Descriptor
Postgraduate Grade Descriptor for MANG6331 Text Mining and Social Network Analytics
Percentage 0 - 34 35 – 49 50 – 59 60 – 69 70 - 79 80 - 100
Degree Class Fail Compensatable
fail*
Pass Merit Distinction Distinction
Collecting
unstructured data and
conducting
exploratory analysis
Collecting raw tweets of
two different airlines and
conducting exploratory
data analysis
Weighting 20%
No/inadequate
evidence of
collecting and pre-
processing the raw
data.
No/inadequate
evidence of any
data analysis.
Evidence of basic
but inadequate
approaches to
collect and/or pre-
process the raw
data.
Mostly descriptive,
with minimal data
analysis. Argument
is basic and poorly
constructed.
Collecting and/or
pre-processing the
raw data is evident
but with some
confusion.
Data analysis is
reasonable.
Argument is
appropriate but
with some
confusion.
Clear evidence of
data pre-
processing and
exploratory data
analysis with
minimal
omissions/errors.
Clear and effective
analysis. Argument
is structured and is
legitimate.
Data pre-
processing and
exploratory data
analysis are
appropriate and
precise.
Comprehensive
and precise
analysis. Well-
structured
argument that
provides very good
clarity.
Appropriately use
of other sources of
information to
support arguments.
Data pre-
processing and
exploratory data
analysis are
appropriate and
precise.
Excellent analysis,
precise and
concise.
Exceptionally well-
structured
argument that
provides excellent
clarity.
Outstanding use of
other sources of
information to
support arguments.
Gaining customer
insights: traditional
versus social media
Evaluate the pros and
cons of replacing
customer satisfaction
survey by mining twitter
data
Weighting 20%
Not included. Limited and patchy
evidence of
knowledge and
understanding of
the pros and cons.
Limited evidence of
reading.
Lacks focus and
direction with
limited coherent
argument.
Sufficient but
inconsistent
evidence of
knowledge and
understanding of
the pros and cons.
Evidence of some
use of academic/
business literature.
Argument is basic
and poorly
constructed.
Good knowledge
and understanding
of the pros and
cons.
Good use of
academic/
business literature
to support
arguments.
Clear and effective
argument.
A comprehensive
and thorough
awareness of the
pros and cons.
Evidence of
comprehensive
reading.
Well-structured
argument that
provides very good
clarity.
A comprehensive
and thorough
awareness of the
pros and cons.
Excellent coverage
of relevant
literature.
Exceptionally well-
structured
argument that
provides excellent
clarity.
*Compensatable fail is only possible for compulsory or optional modules, subject to University of Southampton Progression Regulation.
Southwestern Business Administration JournalVolume 16 Is.docxrosemariebrayshaw
Southwestern Business Administration Journal
Volume 16 | Issue 1 Article 1
2017
Leveraging Decision Making in Cyber Security
Analysis through Data Cleaning
Chen Zhong
Hong Liu
Awny Alnusair
Follow this and additional works at: https://digitalscholarship.tsu.edu/sbaj
Part of the Business Administration, Management, and Operations Commons, E-Commerce
Commons, Entrepreneurial and Small Business Operations Commons, Management Information
Systems Commons, Marketing Commons, Organizational Behavior and Theory Commons, and the
Real Estate Commons
This Article is brought to you for free and open access by Digital Scholarship @ Texas Southern University. It has been accepted for inclusion in
Southwestern Business Administration Journal by an authorized editor of Digital Scholarship @ Texas Southern University. For more information,
please contact [email protected]
Recommended Citation
Zhong, Chen; Liu, Hong; and Alnusair, Awny (2017) "Leveraging Decision Making in Cyber Security Analysis through Data
Cleaning," Southwestern Business Administration Journal: Vol. 16 : Iss. 1 , Article 1.
Available at: https://digitalscholarship.tsu.edu/sbaj/vol16/iss1/1
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Grading Rubric
F
F
C
B
A
0
1
2
3
4
Not Submitted
No Pass
Competence
Proficiency
Mastery
Not Submitted
The reference list is incomplete.
The reference list contains references, but there are APA format issues.
The reference list is complete and APA format is correct, but include references older than five years.
The reference list is complete, formatted correctly in APA, and the references are within the past five years.
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The reference list contains little relevant quality management references.
The reference list contains an adequate amount of relevant quality management references, but all sources lack credibility.
The reference list contains adequate amount of relevant quality management references, but some sources lack credibility.
The reference list contains substantial (6+) quality management references of high credibility.
Not Submitted
The reference list contains few relevant quality measure references.
The reference list contains an adequate amount of relevant quality measure references, but all sources lack credibility.
The reference list contains adequate amount of relevant quality measure references, but some sources lack credibility.
The reference list contains substantial (6+) quality measure references of high credibility.
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The submission contains a loose description explaining the process used.
The submission contains a minimal description explaining the process used and some search criteria descriptors.
The submission contains a good description explaining the process and search criteria descriptors.
The submission contains a clear description including fully showcased and explained search criteria descriptors.
www.it-ebooks.info
http://www.it-ebooks.info/
www.it-ebooks.info
http://www.it-ebooks.info/
Additional Praise for
Implementing Enterprise Risk Management
“Educators the world over seeking to make the management of risk an integral part
of management degrees have had great difficulties in providing their students with
a definitive ERM text for their course. The Standards and associated Handbooks
helped, but until the arrival of Implementing Enterprise Risk Management: Case Stud-
ies and Best Practices, there has been no text to enlighten students on the application
of an effective program to manage risk across an enterprise so that objectives are
maximized and threats minimized. Fraser, Simkins, and Narvaez have combined
with a group of contributors that represent the cream of risk practitioners, to pro-
vide the reader with a clear and concise journey through the management of risk
within a wide range of organizations and industries. The knowledge, skills, and
experience in the management of risk contained within the covers of this book are
second to none. It will provide a much needed resource to students and practition-
ers for many years to come and should become a well-used reference on the desk
of every manager of risk.”
—Kevin W. Knight AM, chairman, ISO/TC 262—Risk Manageme ...
Running Head: FOOTPRINT
1
FOOTPRINT 2
Footprint
Data
Course
Date of Submission
ECOLOGICAL FOOTPRINT
Hectares:
2
# Earths:
1
Top 3 Consumption Categories:
Processed meat
Car use
Flight hours
CARBON FOOTPRINT
Carbon Emissions (lbs):
0.524
WATER FOOTPRINT
Gallons per day:
90
Top 3 Contributors:
Meat
Soybean
Rice
As I conducted my research on ecological footprint, I realized that my consumption way high than it should be. From the research, I realized that I require an approximate of 10 GHA to aid me in realizing what requires to be carried out to lead to a reduced footprint. Carrying out the assignment helped me to realize that I personally have a huge impact on the environment and the resultant effects of environmental degradation. The most shocking I learned through this project is the fact that consuming processed foods played a huge role in increasing my footprint. I will embrace using local foods and prepare my own meat and beer instead of buying the processed ones. The research made me believe that as humans, we should use more of the products based on animals instead of depending on the processed ones. To get the most suitable and accurate calculations, I will keep a close track of my usage of the meat and other locally produced products. The research made me think that we, as humans, are failing at protecting the environment. If we fail to be keen at protecting it, the earth will not b enough for us to live in.
www.it-ebooks.info
http://www.it-ebooks.info/
www.it-ebooks.info
http://www.it-ebooks.info/
Additional Praise for
Implementing Enterprise Risk Management
“Educators the world over seeking to make the management of risk an integral part
of management degrees have had great difficulties in providing their students with
a definitive ERM text for their course. The Standards and associated Handbooks
helped, but until the arrival of Implementing Enterprise Risk Management: Case Stud-
ies and Best Practices, there has been no text to enlighten students on the application
of an effective program to manage risk across an enterprise so that objectives are
maximized and threats minimized. Fraser, Simkins, and Narvaez have combined
with a group of contributors that represent the cream of risk practitioners, to pro-
vide the reader with a clear and concise journey through the management of risk
within a wide range of organizations and industries. The knowledge, skills, and
experience in the management of risk contained within the covers of this book are
second to none. It will provide a much needed resource to students and practition-
ers for many years to come and should become a well-used reference on the desk
of every manager of risk.”
—Kevin W. Knight AM, chairman, ISO/TC 262—Risk Management
“The authors—Fraser, Simkins, and Narvaez—have done an invaluable ...
Running Head: FOOTPRINT
1
FOOTPRINT 2
Footprint
Data
Course
Date of Submission
ECOLOGICAL FOOTPRINT
Hectares:
2
# Earths:
1
Top 3 Consumption Categories:
Processed meat
Car use
Flight hours
CARBON FOOTPRINT
Carbon Emissions (lbs):
0.524
WATER FOOTPRINT
Gallons per day:
90
Top 3 Contributors:
Meat
Soybean
Rice
As I conducted my research on ecological footprint, I realized that my consumption way high than it should be. From the research, I realized that I require an approximate of 10 GHA to aid me in realizing what requires to be carried out to lead to a reduced footprint. Carrying out the assignment helped me to realize that I personally have a huge impact on the environment and the resultant effects of environmental degradation. The most shocking I learned through this project is the fact that consuming processed foods played a huge role in increasing my footprint. I will embrace using local foods and prepare my own meat and beer instead of buying the processed ones. The research made me believe that as humans, we should use more of the products based on animals instead of depending on the processed ones. To get the most suitable and accurate calculations, I will keep a close track of my usage of the meat and other locally produced products. The research made me think that we, as humans, are failing at protecting the environment. If we fail to be keen at protecting it, the earth will not b enough for us to live in.
www.it-ebooks.info
http://www.it-ebooks.info/
www.it-ebooks.info
http://www.it-ebooks.info/
Additional Praise for
Implementing Enterprise Risk Management
“Educators the world over seeking to make the management of risk an integral part
of management degrees have had great difficulties in providing their students with
a definitive ERM text for their course. The Standards and associated Handbooks
helped, but until the arrival of Implementing Enterprise Risk Management: Case Stud-
ies and Best Practices, there has been no text to enlighten students on the application
of an effective program to manage risk across an enterprise so that objectives are
maximized and threats minimized. Fraser, Simkins, and Narvaez have combined
with a group of contributors that represent the cream of risk practitioners, to pro-
vide the reader with a clear and concise journey through the management of risk
within a wide range of organizations and industries. The knowledge, skills, and
experience in the management of risk contained within the covers of this book are
second to none. It will provide a much needed resource to students and practition-
ers for many years to come and should become a well-used reference on the desk
of every manager of risk.”
—Kevin W. Knight AM, chairman, ISO/TC 262—Risk Management
“The authors—Fraser, Simkins, and Narvaez—have done an invaluable .
Running head COMPANY SELECTION1COMPANY SELECTION4CO.docxhealdkathaleen
Running head: COMPANY SELECTION
1
COMPANY SELECTION
4
COMPANY SELECTION (Amazon)
Company Selection
Amazon Organization Background
According to the studies, Amazon is one of the multinational companies based in the USA. Its headquarters are located in Seattle, Washington. Amazon operates in the e-commerce business, digital streaming, and cloud computing and artificial intelligence. Recent news indicates that Amazon has had various organizational issues, especially on the leadership aspect (Ott, 2012).
Organization issues in Amazon
Insensitive management. Reports reveal that the employees with different personal hardships such as miscarriages, cancer and other personal problems were significantly faced with unfair judgements. Others were given limited time to recover from their issues, which created a lot of issues for the employees.
Unfair ranking system. The Amazon management holds annual organizational-level reviews to discuss and determine the ranking of the subordinates. The reviews start with a discussion concerning the lower-level employees in front of the senior managers. Consequently, the king of review system employees in the raking system is not correct. It leads to the discrimination of some employees while favoring others.
Lack of benefits. Benefits are essential in any company to boost the motivation of the workers. However, Amazon fails to provide its employees with benefits such as meals, personal wellness and other critical benefits that can motivate the employees. Hence, Amazon gives no priority to its workers. Instead, the new employees are required to repay a share of their signing bonus if one quits before the years’ time. Such acts are discriminative.
Why do such issues hinder Amazon organizational efficiency?
Organizational issues contribute to organization controversies. The organization issues in Amazon provides to workers turn over. Besides, an unfair ranking system contributes to a poor relationship between the management and the workers. Also, the lack of benefits lowers the morale of the workers, thus reducing organizational productivity (Robbins & Judge, 2012). Hence, for an organization to succeed ant attain its set objective organizational issues should be avoided.
References
Ott, J. S. (2012). The organizational culture perspective (pp. 221-243). Chicago: Dorsey Press.
Robbins, S. P., & Judge, T. (2012). Essentials of organizational behavior.
www.it-ebooks.info
http://www.it-ebooks.info/
www.it-ebooks.info
http://www.it-ebooks.info/
Additional Praise for
Implementing Enterprise Risk Management
“Educators the world over seeking to make the management of risk an integral part
of management degrees have had great difficulties in providing their students with
a definitive ERM text for their course. The Standards and associated Handbooks
helped, but until the arrival of Implementing Enterprise Risk Management: Case Stud-
ies and Best Practices, there has been no text to enlighten students on the ...
Top of FormChapter 22 PPT - JAA Inc.–A Case Study in Creating Va.docxjuliennehar
Top of Form
Chapter 22 PPT - JAA Inc.–A Case Study in Creating Value from Uncertainty
1. How high do you assess the knowledge level of the business strategy throughout the company by the average employee? Is it your assessment that there is a robust understanding of JAA’s business strategy? Support your position with examples.
2. As you are aware, effective implementation of ISO 31000 involves effective design and implementation of a risk management framework and effective implementation of the risk management processes. This will be verified by incorporation of 11 key principles. Find an example in the case for each of the 11 principles in action.
3. If you compare the internal audit department at JAA to several that you know of currently in the marketplace, what are some of the major differences that you see at JAA that obviously have contributed to superior performance? What is unique and refreshing about the approach to the external audit as compared to what you have seen in industry?
Top of Form
Chapter 25 - Uses of Efficient Frontier Analysis in Strategic Risk Management
1. How does efficient frontier analysis (EFA) differ from other forms of complex risk assessment techniques?
2. What limitations might an analyst encounter through the use of EFA?
3. How can efficient frontier analysis results be communicated and utilized with nonmathematical decision makers?
Requirements:
· API Format, No Plagiarism, You must also use a scholarly source
· As a reminder, you must list every reference that you used to build your response then cite every reference within every sentence that you used it with a properly APA formatted citation (ABC, 2019). Citation is author last name and year.Bottom of FormBottom of Form
· You have to answer every question, No word limit. I need the answers for each and every question separately with citations matched to the references.
· Provide the answers in a word doc file for chap 22 and chap 25, like question and answers for 6 questions.
· I need the answers for each and every question separately with citations matched to the references.
Chapter 22: JAA Inc.—A Case Study in Creating Value from Uncertainty: Best Practices in Managing Risk. This case has several important take aways as follows.
· To study the importance of the communication process to the overall success of a company’s business objectives
· To understand the relationship of strategic objectives, context, stakeholders, and risk criteria and how these play a critical role in the overall effectiveness of risk management
· To understand the changing role for internal and external audit and the demands that are being placed on both groups to step up to the plateTo understand the role of the board and its various committees in a company’s overall effectiveness of risk managementTo understand the key organizations and materials from around the globe that are playing a profound thought leadership role in risk management to further enhance education/thinki ...
Operations Management MGT 320 – Spring 2020Additional As.docxamit657720
Operations Management MGT 320 – Spring 2020
Additional Assessment (11.5 %) – Chapter 3
Start Date: 26 April 2020 - 8:00 pm
Due Date: 21 May 2020 - 11:59 pm
(Note: please upload your answer on Moodle using Additional Assessment Submission Link)
Student Name:
Student ID:
Section:
1. Following table shows the sales of smart phones for the past several months. Use this data to answer the following questions.
Month
Products sold
3WMA Forecast
Exp. Smoothing Forecast
1
511
2
524
3
522
4
522
5
533
6
540
7
552
8
a. Find the forecast for month 8 using 3 month weighted moving average (3WMA) with weights (0.5, 0.3 and 0.2). The most recent day having the most weight. (15 Points)
b. Find the forecast for month 8 using exponential smoothing with the smoothing constant 0.2 (20 Points)
c. Compare the two methods using MSE as a measure of error. Which method is better for this data? (15 Points)
2. What does qualitative forecasting mean? When is qualitative forecasting used? Describe two qualitative techniques and indicate at least two advantages and two disadvantages for each technique. (30 Points)
3. Briefly describe the four components of time series data. (20 Points)
The End
1
Additional Assessment (11.5 %) Spring 2020
www.it-ebooks.info
http://www.it-ebooks.info/
www.it-ebooks.info
http://www.it-ebooks.info/
Additional Praise for
Implementing Enterprise Risk Management
“Educators the world over seeking to make the management of risk an integral part
of management degrees have had great difficulties in providing their students with
a definitive ERM text for their course. The Standards and associated Handbooks
helped, but until the arrival of Implementing Enterprise Risk Management: Case Stud-
ies and Best Practices, there has been no text to enlighten students on the application
of an effective program to manage risk across an enterprise so that objectives are
maximized and threats minimized. Fraser, Simkins, and Narvaez have combined
with a group of contributors that represent the cream of risk practitioners, to pro-
vide the reader with a clear and concise journey through the management of risk
within a wide range of organizations and industries. The knowledge, skills, and
experience in the management of risk contained within the covers of this book are
second to none. It will provide a much needed resource to students and practition-
ers for many years to come and should become a well-used reference on the desk
of every manager of risk.”
—Kevin W. Knight AM, chairman, ISO/TC 262—Risk Management
“The authors—Fraser, Simkins, and Narvaez—have done an invaluable service to
advance the science of enterprise risk management by collecting an extensive num-
ber of wonderful case studies that describe innovative risk management practices
in a dive.
Operations Management MGT 320 – Spring 2020Additional As.docxmccormicknadine86
Operations Management MGT 320 – Spring 2020
Additional Assessment (11.5 %) – Chapter 3
Start Date: 26 April 2020 - 8:00 pm
Due Date: 21 May 2020 - 11:59 pm
(Note: please upload your answer on Moodle using Additional Assessment Submission Link)
Student Name:
Student ID:
Section:
1. Following table shows the sales of smart phones for the past several months. Use this data to answer the following questions.
Month
Products sold
3WMA Forecast
Exp. Smoothing Forecast
1
511
2
524
3
522
4
522
5
533
6
540
7
552
8
a. Find the forecast for month 8 using 3 month weighted moving average (3WMA) with weights (0.5, 0.3 and 0.2). The most recent day having the most weight. (15 Points)
b. Find the forecast for month 8 using exponential smoothing with the smoothing constant 0.2 (20 Points)
c. Compare the two methods using MSE as a measure of error. Which method is better for this data? (15 Points)
2. What does qualitative forecasting mean? When is qualitative forecasting used? Describe two qualitative techniques and indicate at least two advantages and two disadvantages for each technique. (30 Points)
3. Briefly describe the four components of time series data. (20 Points)
The End
1
Additional Assessment (11.5 %) Spring 2020
www.it-ebooks.info
http://www.it-ebooks.info/
www.it-ebooks.info
http://www.it-ebooks.info/
Additional Praise for
Implementing Enterprise Risk Management
“Educators the world over seeking to make the management of risk an integral part
of management degrees have had great difficulties in providing their students with
a definitive ERM text for their course. The Standards and associated Handbooks
helped, but until the arrival of Implementing Enterprise Risk Management: Case Stud-
ies and Best Practices, there has been no text to enlighten students on the application
of an effective program to manage risk across an enterprise so that objectives are
maximized and threats minimized. Fraser, Simkins, and Narvaez have combined
with a group of contributors that represent the cream of risk practitioners, to pro-
vide the reader with a clear and concise journey through the management of risk
within a wide range of organizations and industries. The knowledge, skills, and
experience in the management of risk contained within the covers of this book are
second to none. It will provide a much needed resource to students and practition-
ers for many years to come and should become a well-used reference on the desk
of every manager of risk.”
—Kevin W. Knight AM, chairman, ISO/TC 262—Risk Management
“The authors—Fraser, Simkins, and Narvaez—have done an invaluable service to
advance the science of enterprise risk management by collecting an extensive num-
ber of wonderful case studies that describe innovative risk management practices
in a dive.
Chukss StrengthsShare your strengths twitterfacebook.docxmccormicknadine86
Chuks's Strengths
Share your strengths
twitter
facebook
Chuks - What makes you unique? Go learn more about your top Strengths below.
RANK
STRENGTH
1
Connectedness
LEARN MORE
RELATIONSHIP BUILDING
People who are especially talented in the Connectedness theme have faith in the links between all things. They believe there are few coincidences and that almost every event has a reason.
2
Includer
LEARN MORE
RELATIONSHIP BUILDING
People who are especially talented in the Includer theme are accepting of others. They show awareness of those who feel left out, and make an effort to include them.
3
Self-Assurance
LEARN MORE
INFLUENCING
People who are especially talented in the Self-Assurance theme feel confident in their ability to manage their own lives. They possess an inner compass that gives them confidence that their decisions are right.
4
Belief
LEARN MORE
EXECUTING
People who are especially talented in the Belief theme have certain core values that are unchanging. Out of these values emerges a defined purpose for their life.
5
Responsibility
LEARN MORE
EXECUTING
People who are especially talented in the Responsibility theme take psychological ownership of w
www.it-ebooks.info
http://www.it-ebooks.info/
www.it-ebooks.info
http://www.it-ebooks.info/
Additional Praise for
Implementing Enterprise Risk Management
“Educators the world over seeking to make the management of risk an integral part
of management degrees have had great difficulties in providing their students with
a definitive ERM text for their course. The Standards and associated Handbooks
helped, but until the arrival of Implementing Enterprise Risk Management: Case Stud-
ies and Best Practices, there has been no text to enlighten students on the application
of an effective program to manage risk across an enterprise so that objectives are
maximized and threats minimized. Fraser, Simkins, and Narvaez have combined
with a group of contributors that represent the cream of risk practitioners, to pro-
vide the reader with a clear and concise journey through the management of risk
within a wide range of organizations and industries. The knowledge, skills, and
experience in the management of risk contained within the covers of this book are
second to none. It will provide a much needed resource to students and practition-
ers for many years to come and should become a well-used reference on the desk
of every manager of risk.”
—Kevin W. Knight AM, chairman, ISO/TC 262—Risk Management
“The authors—Fraser, Simkins, and Narvaez—have done an invaluable service to
advance the science of enterprise risk management by collecting an extensive num-
ber of wonderful case studies that describe innovative risk management practices
in a diverse set of companies around the world. This book should be an extremely
valuable source of knowledge for anyone interested in the emerging and evolving
field of risk management.”
—Robert S. Kaplan, senior fellow, Marvin Bower Professor of Leadership
...
ITS 835Chapters 30, 31, 34Miscellaneous Case Studies on .docxvrickens
ITS 835
Chapters 30, 31, 34
Miscellaneous Case Studies on ERM and RIsk
Enterprise Risk Management
Professor Miguel Buleje
Overview
• Three case studies
• Alleged Corruption at Chessfield
• Bon Boulangerie
• Building an ERM Program at General Motors
• Different scenarios and organizations
• Useful in examining broader implications
• Look for similarities
Alleged Corruption at Chessfield
• Chessfield
• Fictional private American company in sports and entertainment
• HQ in NYC
• “Good ol’ boys” board
• Informal governance
• Whistle-blower
• CEO compensation very high (4x comparable peers)
• Potential environment for excessive risk taking
• Chessfield CEO requested independent governance
review
Chessfield, cont’d.
• Review included
• Document review – minimal documentation
• Interviews – substantial discontent and lack of confidence in
leadership
• CEO compensation
• Limited documentation to support decision
• Basis seemed to be long relationship with decision makers
• Industry standard metrics missing
• Risk management
• Few risk management protocols or controls
• Most processes were manual (i.e. no IT)
Chessfield, cont’d.
• Review resulted in 45 recommendations
• 43 from reviewer
• 2 added by regulator
• All but 2 recommendations were accepted, which were
• 3 longest serving board member resign
• A female be selected for directorship and compensation
committee
• Identify broad implications of this case
Bon Boulangerie
• Bakery in Oakville, Ontario
• When purchased, single site retail and café
• Ray Pane added wholesale operation
• Plan to expand wholesale business
• From 20km to 120km coverage
• Include grocery stores
• Add product line
• Goal: triple profits in 3 years
• What are the operational risks?
Building an ERM Program at General
Motors
• Background
• GM approach to ERM
• Game theory
• Looking forward
ERM at GM Background
• ERM program began in 2010
• ERM to help achieve competitive advantage
• New CEO
• GM bankruptcy in 2009
• CRO appointed
• Financial and Risk Policy Committee formed
• Risk officers identified and aligned to all CEO direct
reports
• GM embraced aggressive ERM
GM Approach to ERM
• ERM built on GM’s vision
• Design, build, and sell the world’s best vehicles
• Identify and manage key risks
• Bottom-up approach
• Focus on “what can go right”
• Lessons learned
• Gave responsibility of assessing risk probability and impact to senior
executives
• Replaced ranked risk list with tiered list
• Implemented a 5 point scale to measure
• Inherent risk
• Current risk
• Residual risk
Game Theory
Looking Forward
• Top risk attention in place
• Ready to add focus on day-to-day operational risks
• Developing program for operational control self-
assessment (CSA)
• Approach is a policy-based CSA
• Starts with simple yes-no questions to line managers
• Benefits of a policy-based program
• Policy can be leveraged to ensure results
• Helps to educ ...
ITS 835 enterprise risk managementChapter 26-29Review of 4 M.docxvrickens
ITS 835 enterprise risk management
Chapter 26-29
Review of 4 Mini case studies on ERM and Risk
University of Cumberlands
1
overview
Collection of four mini-cases
Leaves open ended questions
Presents real life situations
And needs for ERM
Mini-Cases
BimConsultants Inc.
Nerds Galore
The Reluctant General Counsel
Transforming Risk Management at Akawini Copper
University of Cumberlands
2
Bim Consultants Inc.
Consulting firm
10 offices in Canada
3,000 staff
30 partners
“Customers are number one”
But revenue is stagnant
Opportunity to buy out competitor
Purchase would double size and sales
Negotiations must be kept confidential
University of Cumberlands
3
Nerds galore
Canadian IT service company
12 offices
1,000 employees
Grew from founder’s garage
Shift from small start-ups to medium size customers
High turnover of 20% is causing concern
Decreasing customer satisfaction
Steady revenue (for now)
Strategy from new HR VP
Attract the best talent
Retain good people
Manage talent
Optimize the use of people
Rely on outsourcers
Executive team workshop to explore HR risks
Inability to recruit people with needed skills
Loss of staff with key internal knowledge
Uncompetitive labor production
Increased departures of skilled technical staff
Loss of key business know-how
University of Cumberlands
4
The Reluctant General Counsel
Business Software Corporation (BSC)
Silicon Valley, CA
Annual revenue over $1 billion
Board wants ERM
Upper management supports establishing ERM
EVP of development and general counsel
Doesn’t want to be involved in ERM
Risk discussions could be discoverable in lawsuits
U.S. Securities and Exchange Commission (SEC)
Requires disclosure of risks
Recommendation is to not formally pursue ERM
University of Cumberlands
5
Transforming Risk Management at Akawini Copper
Akawini Copper
Mining company acquired by larger United Minerals
Single mine and plant • $774 million in revenue
1,500 employees
United Minerals implemented ISO 31000 framework
Substantially more sophisticated than Akawini’s RM
Launched project to transform Akawini RM to ERM
University of Cumberlands
6
Keyword Driven Testing
Dhwani patel
A keyword-driven test is an executable collection of keywords
Keyword-Driven Testing [1]
Type of functional automation testing framework known as table-driven testing or action word based testing.
Is a software testing methodology that separates test design from test development.
A keyword-driven test can be played back just like any other test.
Test case framework division [3]
Test step: description of action going to perform on test object.
Test object: it is the name of the web page object like username and password.
Action: is the name of action, which is going to perform on any action such as click, open browser, input, etc.
Test Data: Data can be any value which is needed by the object to perform any action, like username value for username field.
Project Goa ...
For this homework activity, you will find and examine indicators o.docxshericehewat
For this homework activity, you will find and examine indicators of urbanization for your four selected countries. Compile Parts A, B, and C into a single document (Save as a PDF file type)
There are three parts to this exercise:
1. Urban growth trends (Table)
2. Largest cities (List and screen shots)
3. Discussion (written narrative)
Part A: Urban growth trends
Create a table that includes the following 5 urban growth indicators for your four countries. Links to finding the urban growth indicators are outlined below.
My four countries are: Afghanistan, Philippines, Mexico, Japan
Table: Urban growth trends (SAMPLE)
Ireland
Ukraine
Tajikistan
Percentage of population in urban areas
Percentage urban of region or sub-region (please name the region)
Average Annual Rate of Change of the Urban Population (per cent)
1950-1955
Average Annual Rate of Change of the Urban Population (per cent)
1990-1995
Average Annual Rate of Change of the Urban Population (per cent)
2010-2015
Informal Employment (Labor) Share of Total
· Percentage of population in urban and rural areascan be found here https://population.un.org/wup/Country-Profiles/
· Percentage urban by region or subregioncan also be found here https://population.un.org/wup/Country-Profiles/ (please specify the region or sub-region)
· Average Annual Rate of Change of the Urban Population (per cent)
· https://population.un.org/wup/
· Select: Interactive Data
· Select:Average Annual Rate of Change of the Urban Population (per cent)
· Use regional nested lists to select (check box) all four of your countries.
· Click Next
· On the year selection page, select only these three time periods (blue indicates it is selected):
· 1950-1955
· 1990-1995
· 2010-2015
· Click next
· Informal Employment (Labor) Share of Total, Non-Agricultural (Percent)
· This data can be accessed here on Google Public Data:
· https://www.google.com/publicdata/explore?ds=n4ff2muj8bh2a_&ctype=l&strail=false&bcs=d&nselm=h&met_y=LABINFORMSHR&fdim_y=scenario:1&scale_y=lin&ind_y=false&rdim=world&idim=world:world&ifdim=world&ind=false
Part B: Largest Cities
For Part B, create a list of the 5 largest cities for each country, and insert screenshots of the Urban Population by Size Class of Urban Settlement.
Create a list of the five largest cities for your countries.
Option 1:
· https://population.un.org/wup/
· Select: Interactive Data
· Select: Annual Population of Urban Agglomerations with 300,000 or more in 2018 (thousands)
· Use regional nested lists to select (check box) all four of your countries.
· Click Next
· On the year selection page, just click “Next” (this accepts the default selection of every 5 years between 1950 and 2035)
· For each country, list the 5 largest cities and the population in 1950,2015, and 2035. (Some countries will not have 5 cities listed. Others will have numerous cities).
Option 2: (if option 1 does not produce much information)
· Google search: “ largest cities [enter your ...
ITS 835Chapter 12Measuring Performance at mariuse18nolet
ITS 835
Chapter 12
Measuring Performance at Intuit
Enterprise Risk Management
Dr. James C. Hyatt
Miguel Buleje
Introduction
Intuit’s ERM Journey
ERM Maturity Model
Benefits of Measuring Performance in ERM Models
ERM Performance Measurement and Reporting
Conclusion
Intuit’s ERM Journey
INTRO to Intuit: Biz and Financial Software Corporation. Offerings include QuickBooks, Quicken, Turbo Tax
Began with ad hoc risk management
Very common entry point
Escalated to ERM when seminal event occurred
Desire was to stop firefighting and start prevention.
Proactive approach, as resources were pulled from Operations
Intuit ERM Core Principles
Enterprise-wide risk framework
Risk assessment is ongoing
Focus on most significant risks
Ownership and accountability
Measure and monitor performance
ERM Maturity Model
Risk Management Maturity Model
Stakeholders Value increases as Risk Management Capability Increase
Ad Hoc Risk Management - Starting Point
Targeted Risk Management – progress and next step. More proactive. Organized.
Integrated Risk Framework – Really taking this the next level with formal framework. Value starts to increase
Risk Intelligence - Feedback loop. Really taking advantage to predict, and use intelligence to take action.
Risk Leadership – Move from Reactive to Proactive. Optimize and Capitalize positive outcomes around risk.
4
Benefits of Measuring Performance in ERM Models
Key Performance Indicators (KPI)
Based on business objectives
Quantitative and qualitative KPI
Leading (looking into future/ predictive approach) and
Lagging (trending / historical performance) indicators
Input, process, and output indicators ( optimized for end to end processes).
KPIs must be
Tangible
Flexible
Standardized
Outcome or objective focused
ERM Performance Measurement and Reporting
First evolution - ERM process adoption
Second evolution – Risk Mitigation Process Management
Third Evolution – Multidimensional Risk Management Performance Measurement
Outcome: executive dashboard for reporting.
ERM Process Adoption
7
Risk Mitigation Process Management
Multidimensional Risk Management Performance Measurement
3er Evolution
Culmination of INTUIT enterprise risk management: Dashboards
KPI status by risk.
Clear where attention goes, by Risk .
They do not care about green. Focus on Reds and Yellow.
At a glance exes are able to determine what risk would cause issues.
9
Conclusion
At Intuit, risk management is everyone’s responsibility
ERM must be a core business competency
Coordination is a key to success
ERM Recognizes
Upside opportunity
Downside risk
ERM process is regularly audited
ERM is an integral part of Intuit’s operating model
Sheet1TitleYearLengthViolence timeInjuriesFatal injuriesGood/neutral injuriesGood/neutral fatalitiesBad injuriesBad fatalitiesSnow White and the Seven Dwarfs19375040474211011Fantasia19407200307111100Pinoc ...
Gandu Discussion-14COLLAPSETop of FormThe ERM implementati.docxshericehewat
Gandu
Discussion-14
COLLAPSE
Top of Form
The ERM implementation at Workers’ Compensation Fund and Zurich Insurance Group are similar in many ways. For example, both organizations have an established Chief Risk Officer (CRO) with distinct roles. The CRO position at Workers’ Compensation Fund was established in 2010, and the purpose of the office was to develop and monitor the organization’s ERM strategy, processes, and policies as directed by the CEO, the Risk Oversight Committee, and the Board (Fraser, Simkins, and Narvaez, 2014, p. 209-10). Zurich Insurance Group also has a CRO whose central role is to provide the CEO, the Board, and the Risk Committee with risk-related information (Fraser et al., 2014, p. 258-59). Besides having similar roles, the CROs of both organizations report to the same authorities.
Both organizations also have an independent risk audit. At the Workers’ Compensation Fund, auditing is external, and the CRO introduced it in 2011 as a "third-party review” (Fraser et al., 2014, p. 215). Similarly, Zurich Insurance Group consults external expertise on risk matters. For example, the company seeks external knowledge from the Natural Catastrophe Advisory Council (Fraser et al., 2014, p. 261). Zurich Insurance Group, however, has an internal audit function that forms the "third line of defense" in its risk governance approach (p. 256). Another aspect that is conspicuously similar between the two organizations is the role of the Board in ERM. Both companies have a risk committee made up of board members. Workers’ Compensation Fund, the board’s ERM functions are carried out through the Risk Oversight Committee. At Zurich Insurance Group, a Board-level Risk Committee exists, and it defines the Board's Role in ERM. Also, ERM is considered a part of all business operations, including strategic planning and budgeting.
The implementation of ERM depends on the size of an organization and the level of risks it faces. In implementing an ERM, I would follow the strategies used by these two organizations because they offer a clear path to achieving ERM. A step-by-step process used to implement ERM is depicted, and it is initiated and governed by not only the CRO but also the CEO and the Board. In the future, ERM implementation will get better. New risk assessment matrices will make risk identification more comfortable, and the role of CRO's will become easier when all members of the organization, including CEOs and the Board of Directors, assume active roles in ERM implementation.
Reference
Fraser, J., Simkins, B., & Narvaez, K. (2014). Implementing enterprise risk management: Case studies and best practices. John Wiley & Sons.
Bottom of Form
Thumma
Discussion
COLLAPSE
Top of Form
The initial phase in making a successful hazard the executives framework is to comprehend the subjective differentiations among the kinds of dangers that associations face. Our field explore shows that dangers can be categorized as one of three classificatio ...
ERM Implementation ERM is essential for organizations.docxelbanglis
ERM Implementation
ERM is essential for organizations in managing risks and improve on opportunities related to the achievement of organizational objectives. Statoil and United Grain Growers have established an enterprise risks management that meets their company goals based on the challenges each of them is facing.
The primary difference between ERM in Statoil and United Grain Growers is that ERM will affect management at the latter. Additionally, ERM at United Grain Growers seeks to retrieve the company from financial constraints while at Statoil, ERM seeks to improve organizational performance. However, ERM at the two companies share some similarities. For instance, ERM at United Grain Growers seeks to identify and access principle risks. The same applies to Statoil which seeks to identify any potential risks during the exercise. Besides, the two companies have a strategic risk plan. A strategic plan is essential as it outlines the role of a manager, CEO and everyone involved in the steps of an ERM (Robert and Liebenberg, 2011). United Grain growers has a strategic plan to improve financial dividends while Statoil has a risk map and committee with outlined roles and responsibilities.
The Statoil ERM seems workable and productive meaning I can implement it is it were up to me. On the contrary, I will not implement the United Grain Growers ERM. In my opinion, the ERM lacks the potential to solve financial constraints that the company is experiencing. However, some parts of it are productive, but a merger comes in with other risks for the struggling company. For instance, a merger will lead to employee layoff which might put the company at a risk of losing some important skills (Chui, 2011). Additionally, the company assets might be miscalculated during financial evaluation leading to more losses.
Generally, the ERM at Statoil might be successful in future because it is based on company goals and values. On the contrary, UGG ERM might not succeed because there are many risks associated with its strategy for implementation.
References
Chui, B.S. 2011. A Risk Management Model for Merger and Acquisition.
Robert, E.H. and Liebenberg, A.P. (2011). The Value of Enterprise Risk Management. The
Journal of Risk and Insurance, 78(4).pp. 795-822.
https://doi.org/10.1111/j.15396975.2011.01413.x
According to Brustbauer, 2016 Enterprise risk management help the company prepare for the uncertainties and disasters that may occur all along. Every business must identify the threats likely to face the business and come up with a contingency plan. Different companies faces different threats and uncertainties and therefore while coming up with the risk management plan one must consider the uniqueness of the enterprise and the likely threats to occur. These differences make the companies and business have different hierarchy of risks that are likely to occur. This paper is going to compare and contrast the enterprise risk management of the united g ...
12/4/2019 SafeAssign Originality Report
https://ucumberlands.blackboard.com/webapps/mdb-sa-BB5a31b16bb2c48/originalityReportPrint?course_id=_111857_1&paperId=2392353571&&atte… 1/8
3134.202010 - FALL 2019 - ENTERPRISE RISK MANAGEMENT (ITS-835-15) - SECOND BI-TERM
Reflection Paper
MADHUKAR SAMALA
on Thu, Nov 28 2019, 1:25 AM
66% highest match
Submission ID: c1d76132-6f80-406e-ba44-61e3a7fec4c2
Attachments (1)
Madhukar Samala ERM Reflection Paper.docx
Running Head: REFLECTION PAPER 1
REFLECTION PAPER 4
Knowledge in ERM
Student Name: Madhukar
Student ID: 003011136
Course ID: ITS 835 - 15
Date: 1 28/11/2019
2 UPON COMPLETION OF THIS COURSE I HAVE LEARNED THAT ERM DATA
FRAMEWORK OFFER GROUNDS PARTNERS AT NUMEROUS DIMENSIONS
THE BASIC DATA THEY NEED WHEN SETTLING ON COMPELLING AND
OPPORTUNE BUSINESS CHOICES. IT CAN CHARACTERIZE, FEATURE, AND
FORESEE RISKS AND PATTERNS, ENABLING SUPERVISORS TO INTERCEDE
BEFORE ISSUES EMERGE (SIMKINS & NARVAEZ, 2016). 1 ERM SEEKS TO
(http://safeassign.blackboard.com/)
Madhukar Samala ERM Reflection Paper.docx
Word Count: 640
Attachment ID: 2392353571
66%
http://safeassign.blackboard.com/
12/4/2019 SafeAssign Originality Report
https://ucumberlands.blackboard.com/webapps/mdb-sa-BB5a31b16bb2c48/originalityReportPrint?course_id=_111857_1&paperId=2392353571&&atte… 2/8
LOOK AT RISK IN A LARGER CONTEXT, AND MITIGATE THOSE RISKS THAT
WILL HAVE AN IMPACT ON THE ENTERPRISE. IT GOES OUT ON A LIMB
COMPONENTS FROM EACH ASPECT OF THE BUSINESS, AND LOOKS FOR
APPROACHES TO ALLEVIATE THE DANGERS ON A VENTURE LEVEL.
IT INCLUDES RISK IDENTIFICATION, OR WHAT AND WHERE MY THREATS
ARE? IT INCLUDES RISK ASSESSMENT, OR HOW TERRIBLE ARE THESE
THREATS? IT INCLUDES RISK REVIEW, OR HOW, AS A GROUP WILL WE
SURVEY AND RANK THESE THREATS. IT INVOLVES RISK MITIGATION, OR
BY WHAT METHOD WILL WE MAKE RESTORATIVE MOVE TO MODERATE
THE DANGER OF REPLICATION? AND AT THAT POINT, RISK REPORTING TO
DECIDE HOW WE'VE DIMINISHED THE THREAT WITHIN THE
ORGANIZATION.
I have learned that organizational culture assumes a basic role in the implementation and
adoption of ERM in a profit environment, for example, how significant activities are
actualized, how rapidly the association can respond to market changes, and whether the
association can effectively explore significant changes in the business condition (Lam, 2017).
1 AS ORGANIZATIONS EXPAND AND BECOME PROGRESSIVELY WIDE AND
SOPHISTICATED, EXCLUSIVE TOOLS, DOCUMENTATION, AND PROFICIENT,
COMPREHENSIVE RISK MANAGEMENT PROCEDURES AND PRACTICES
BECOME INCREASINGLY SIGNIFICANT, AND A COMPELLING ERM
IMPLEMENTATION CAN ORGANIZE AND PROVIDE IMPORTANT
INFORMATION TO TOP MANAGEMENT.
Before allocating any resources into ERP, it's essential that management see every one of the
intricate details of their own organizations. Knowing how the venture functions helps
management see where ERP can enhance performance, and work to make the organization
increasingly effective. ...
Southampton Business School Postgraduate Module Grade Descrip.docxrosemariebrayshaw
Southampton Business School: Postgraduate Module Grade Descriptor
Postgraduate Grade Descriptor for MANG6331 Text Mining and Social Network Analytics
Percentage 0 - 34 35 – 49 50 – 59 60 – 69 70 - 79 80 - 100
Degree Class Fail Compensatable
fail*
Pass Merit Distinction Distinction
Collecting
unstructured data and
conducting
exploratory analysis
Collecting raw tweets of
two different airlines and
conducting exploratory
data analysis
Weighting 20%
No/inadequate
evidence of
collecting and pre-
processing the raw
data.
No/inadequate
evidence of any
data analysis.
Evidence of basic
but inadequate
approaches to
collect and/or pre-
process the raw
data.
Mostly descriptive,
with minimal data
analysis. Argument
is basic and poorly
constructed.
Collecting and/or
pre-processing the
raw data is evident
but with some
confusion.
Data analysis is
reasonable.
Argument is
appropriate but
with some
confusion.
Clear evidence of
data pre-
processing and
exploratory data
analysis with
minimal
omissions/errors.
Clear and effective
analysis. Argument
is structured and is
legitimate.
Data pre-
processing and
exploratory data
analysis are
appropriate and
precise.
Comprehensive
and precise
analysis. Well-
structured
argument that
provides very good
clarity.
Appropriately use
of other sources of
information to
support arguments.
Data pre-
processing and
exploratory data
analysis are
appropriate and
precise.
Excellent analysis,
precise and
concise.
Exceptionally well-
structured
argument that
provides excellent
clarity.
Outstanding use of
other sources of
information to
support arguments.
Gaining customer
insights: traditional
versus social media
Evaluate the pros and
cons of replacing
customer satisfaction
survey by mining twitter
data
Weighting 20%
Not included. Limited and patchy
evidence of
knowledge and
understanding of
the pros and cons.
Limited evidence of
reading.
Lacks focus and
direction with
limited coherent
argument.
Sufficient but
inconsistent
evidence of
knowledge and
understanding of
the pros and cons.
Evidence of some
use of academic/
business literature.
Argument is basic
and poorly
constructed.
Good knowledge
and understanding
of the pros and
cons.
Good use of
academic/
business literature
to support
arguments.
Clear and effective
argument.
A comprehensive
and thorough
awareness of the
pros and cons.
Evidence of
comprehensive
reading.
Well-structured
argument that
provides very good
clarity.
A comprehensive
and thorough
awareness of the
pros and cons.
Excellent coverage
of relevant
literature.
Exceptionally well-
structured
argument that
provides excellent
clarity.
*Compensatable fail is only possible for compulsory or optional modules, subject to University of Southampton Progression Regulation.
Southwestern Business Administration JournalVolume 16 Is.docxrosemariebrayshaw
Southwestern Business Administration Journal
Volume 16 | Issue 1 Article 1
2017
Leveraging Decision Making in Cyber Security
Analysis through Data Cleaning
Chen Zhong
Hong Liu
Awny Alnusair
Follow this and additional works at: https://digitalscholarship.tsu.edu/sbaj
Part of the Business Administration, Management, and Operations Commons, E-Commerce
Commons, Entrepreneurial and Small Business Operations Commons, Management Information
Systems Commons, Marketing Commons, Organizational Behavior and Theory Commons, and the
Real Estate Commons
This Article is brought to you for free and open access by Digital Scholarship @ Texas Southern University. It has been accepted for inclusion in
Southwestern Business Administration Journal by an authorized editor of Digital Scholarship @ Texas Southern University. For more information,
please contact [email protected]
Recommended Citation
Zhong, Chen; Liu, Hong; and Alnusair, Awny (2017) "Leveraging Decision Making in Cyber Security Analysis through Data
Cleaning," Southwestern Business Administration Journal: Vol. 16 : Iss. 1 , Article 1.
Available at: https://digitalscholarship.tsu.edu/sbaj/vol16/iss1/1
https://digitalscholarship.tsu.edu/sbaj?utm_source=digitalscholarship.tsu.edu%2Fsbaj%2Fvol16%2Fiss1%2F1&utm_medium=PDF&utm_campaign=PDFCoverPages
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https://digitalscholarship.tsu.edu/sbaj/vol16/iss1?utm_source=digitalscholarship.tsu.edu%2Fsbaj%2Fvol16%2Fiss1%2F1&utm_medium=PDF&utm_campaign=PDFCoverPages
https://digitalscholarship.tsu.edu/sbaj/vol16/iss1/1?utm_source=digitalscholarship.tsu.edu%2Fsbaj%2Fvol16%2Fiss1%2F1&utm_medium=PDF&utm_campaign=PDFCoverPages
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ht.
Spadoni • revised Jan. 2020 —continued— Checklist for .docxrosemariebrayshaw
Spadoni • revised Jan. 2020
—continued—
Checklist for Essay Writers
PART 1. FORMATTING
Follow these steps now to save yourself headaches later and avoid losing credit
Title a word processor file “film-template” or something. Follow the instructions in this Formatting section. For an
essay title, type “[essay title]”. For paragraph text, type a sentence and copy and paste it repeatedly until you have a
paragraph. Do the same to make another paragraph, and another, until you’re onto your second page. Do this to
make sure MS Word isn’t adding extra space between paragraphs (see below) and that you have no first page header
and the correct second page header (see below). When it’s time to write your essay, open this template file and save
it to a new name. Keep the template file for your next essay (and any future course you take with me).
Some formatting instructions below are to ensure students are meeting the same length requirement and that no
formatting deviations are disguising this fact. If I ask you to email me the word-processor copy of your essay and it
shows deviations, you will lose more credit than if you had just handed in a paper under the page minimum. If you
email me a file that is not identical to the essay you handed in, you will lose even more credit.
1. Format the top of your essay like this. To get the above-and-below spacing for your title as below, enter a hard return above and
below your title, then (in your double-spaced document) make these above-and-below lines single space.
Angelo Marconi
Engl 367—Intro to Film
Prof. Spadoni
May 24, 2020
[Center essay title; 12 pt font; no boldface, underlining, or brackets]
Essay text starts here. Make sure no more space precedes and
follows your essay title than you see above. ....
2. Last name and page number in the top-right corner of the second and subsequent pages (not the first page). Don’t hand write this
information on the tops of your pages.
Marconi 6
3. Black ink. Standard white paper. Single sided.
4. Times, Times Roman, or Times New Roman typeface (not Cambria), 12 point—including essay title. Don’t change typeface or
font size to increase page length.
5. Double space your work. Don’t alter line spacing to increase page length.
6. Standard margins (1 inch top and bottom, 1 or 1.25 inch left and right). Don’t adjust margins to increase page length.
7. One space (not two) between sentences.
8. No extra space between paragraphs. MS Word likes to insert extra space. Don’t leave figuring out how to tell it not to for the last
minute.
9. Italicize film titles—and at the first mention, follow title with the director and year in parentheses, like this: In an early scene in
Jaws (Steven Spielberg, 1975), a character tries to… Italicize book titles; essay titles are not italicized and go in double quotes.
10. Staple pages, top-left corner. Unstapled.
SPAN100Course SummaryCourse SPAN100 Title Spanish I.docxrosemariebrayshaw
SPAN100
Course Summary
Course : SPAN100 Title : Spanish I
Length of Course : 8 Faculty : Dallas Jurisevic
Prerequisites : N/A Credit Hours : 3
Description
Course Description:
This course will expose the student to the fundamentals of the Spanish language. The student will learn basic
vocabulary, verb conjugations and grammatical usage through workbook and listening exercises. The student
will also learn about the Spanish culture through reading and listening exercises. Please note the technical
specifications below. These are required to interface with the online version of Rosetta Stone. If you cannot meet
these requirements we strongly recommend you do not take this course. Please contact
[email protected] if you are unsure or have any questions. * The ability to download and install the
speech component. * A working microphone installed on the computer for speech recognition. * Access to
streaming media is also required and should be confirmed before registering for the class.
Course Scope:
Standards for Foreign Language Learning in the 21st Century (1999) “Language and communication are at the
heart of the human experience. The United States must educate students who are linguistically and culturally
equipped to communicate successfully in a pluralistic American society and abroad. This imperative envisions a
future in which ALL students will develop and maintain proficiency in English and at least one other language…”
Our major focus is on learning to communicate appropriately in practical, culturally authentic contexts. Students
are asked, to a limited extent, to use their Spanish to engage in simple dialog and talk about themselves and
create with the language in practical ways. Students also correct peer work and in doing so, students solve
problems (and thus engage in analysis, synthesis, and evaluation).
In these courses, students gradually add to their vocabulary and communication skills, practice question- and-
answer techniques, and apply what they learn in order to communicate and solve problems in practical
situations.
Objectives
Students who successfully complete Spanish 100 should be able to:
► Listening Skills
1. Distinguish all the sounds of Spanish important to meaning.
2. Comprehend brief sentences expressed within the framework of high- frequency vocabulary, grammatical
forms, and sentence structures.
3. Determine the meaning of unfamiliar words or phrases though logical guessing based on contextual clues.
► Speaking Skills
1. Produce all the sounds of Spanish and link sounds together in sentences with sufficient accuracy to
communicate with Spanish speakers.
2. Use high- frequency vocabulary, grammatical forms, and sentence structures to converse in brief sentences in
everyday situations (such as greetings, asking for directions, answering short questions, expressing basic
needs and reactions, exchanging information, or persuading others)
► Reading Skills
1. Comprehend non- technical, narrative Spanish.
.
Sources of General Information about the Topic A paragr.docxrosemariebrayshaw
Sources of General Information about the Topic
A paragraph that explains that the follow-
ing sources provide more in depth information about
the topic.
Smith, John. “An Understanding of Animal Experimen-
tation.” The Journal of Animal Husbandry, vol33,
no 2 Jan 2010 pp.70-91. JSTOR,
ww.libray.dcccd.edu. Accessed 10-30-19.
This paragraph will include indicative information
about the source. Other info the reader needs about
the source.
This paragraph will include info about the value
of the source. Other info needed by the reader .
This can/will be multiple pages. The annotation
is to include indicative and evaluative information—a
combined annotation. For this and the following sec-
tions needed will be five(5) sources and associated
annotations for each. The sources are to be in stand-
ard MLA alphabetic order.
An Annotated Bibliography
Of
Topic
First Paragraph will include what the
topic is in language that shows a complete un-
derstanding of the issue.
The second paragraph will include
statements about why this is a topic of concern.
It may also include some background and defini-
tions. Here will also be general information
about the topic (GEN)
The third paragraph will include
some possible reasons why there are views in
favor of the topic( PROs).
The fourth paragraph will include
some possible reasons why the topic has detrac-
tors (CONs).
Sources of Information in Favor of the Topic
This paragraph will explain what some
of the positions in favor of the topic are. It will
provide more detail and depth about the PRO
side of the issue.
Jones, Mary. “Using Animals for Good.” Animals
in Experiments, Society for Ethics in the
Animal World. www.anieths.org. Accessed
10-30-19.
This paragraph provides the indicative
use of the info. It may include the breadth of the
subject covered, the typical use, etc.
This paragraph will discuss the relative
merits of the article. Who can use it, whether it is
complex or simple, is it a good source or is it
somehow lacking.
See above for more details on criteria
for the annotations and bibliography.
Sources of Information Opposed to the Topic
This paragraph will explain some of
the positions taken in opposition to the topic. It
provides more detail and depth about the op-
posed position on the topic.
Hector, James. “Animal Use in Cosmetic Re-
search.” Animals in Our World, edited by
The Staff of the Department of Ecology. 4th
ed. Columbia UP, 2015, pp 456-459.
This paragraph will include indicative
information about the source. Other info the
reader needs about the source.
This paragraph will include info about the
value of the source. Other info needed by the
reader .
.
Sources and Tips for Assignment 1 (History 105; Prof. Stansbury)—.docxrosemariebrayshaw
Sources and Tips for Assignment 1 (History 105; Prof. Stansbury)—3 pages here
LENGTH AND DEVELOPMENT: Each paper in our class is a 5-paragraph essay, plus there is a title page (=cover page) at the start and a Sources list at the end. The body of the paper is to be double-spaced. The body of the paper should be five paragraphs and a total of 500-to-800 words in length. The 500 minimum is firm; you really have not adequately developed the paper if less than that. The 800-word upper limit is really a guideline—ok to go over. Just don’t ramble. To determine length, I look at the BODY of the paper only (not title page or sources list) and consider primarily the word count. (Microsoft Word makes this easy. Just select from the first line of your first paragraph to the last line of your last paragraph. The word-count is provided on the lower left by MS-Word.). [I do not go by number of pages because there are too many ways that gets fudged by margins, font size, line spacing, etc. However, fyi---Typically, if you follow these instructions, the body of your paper will be 2-1/2 to 3-1/2 pages in length—add a page for your title page and another for your sources list and that then gets to 4-1/2-to 5/1/2.]
Your paper must have a numbered list of sources at the end combined with short in-text citations to those sources in the body of the paper. Any direct quote needs both quote marks and an in-text citation to the source. Any paraphrase or summary of information from a source requires an in-text citation to that source.
Use ONLY the sources designated. If for some reason you must use additional sources, do NOT google for them—use the university library. Pages 2 and 3 below show the sources for each topic and the SWS format for listing and citing each.
In this assignment, do NOT include long quotes of 4 lines or more. The paper is too short for that. Keep any quotes short and clearly marked with quote marks and a citation. Most of the paper should be you using mostly your words while using and summarizing information from your sources, as well as commenting and developing the paper according to the instructions. TIP: Before writing your paper, brainstorm first and make a general list or outline of each paragraph and what it will include. Use the class text for examples or specific information, and jot down the page numbers where you found that information. Do the same with other sources used. This will make your writing of the paper much easier. Then, start typing a rough draft. Plan to revise and edit yourself; allot time to polish the paper before you finally submit. Procrastination is the enemy of quality.
--------------------
ON THE NEXT TWO PAGES—How to list and how to cite the sources in your paper. Each of the three topics (as shown on the instruction sheet) identified sources by link and short identification. On the next two pages, you will see how each of those same sources look in an in-tex.
Source for ArticleMilliken, A. (2018). Ethical awareness What .docxrosemariebrayshaw
Source for Article:
Milliken, A. (2018). Ethical awareness: What it is and why it matters. OJIN: Online Journal of Issues in Nursing, 23(1), Manuscript 1. doi:10.3912/OJIN.Vol23No01Man01. Retrieved from http://ojin.nursingworld.org/MainMenuCategories/ANAMarketplace/ANAPeriodicals/OJIN/TableofContents/Vol-23-2018/No1-Jan-2018/Ethical-Awareness.html
Article:
Ethical Awareness: What It Is and Why It Matters
^ m d
Aimee Milliken, PhD, RN
Abstract
Given the complexity of contemporary healthcare environments, it is vital that nurses are able to recognize and address ethical issues as they arise. Though dilemmas and challenging situations create the most obvious, dramatic risks to patients, routine nursing actions have implications for patients as well. Ethical awareness involves recognizing the ethical implications of all nursing actions. Developing ethical awareness is one way to empower nurses to act as moral agents in order to provide patients with safe and ethical care. The aim of this article is to provide an overview of the concept of ethical awareness and the role it plays in patient care. Background information is provided; three everyday scenarios highlight the importance of ethical awareness in everyday nursing practice; followed by additional discussion; and strategies for heightening ethical awareness are suggested.
Citation: Milliken, A., (January 31, 2018) "Ethical Awareness: What It Is and Why It Matters" OJIN: The Online Journal of Issues in Nursing Vol. 23, No. 1, Manuscript 1.
DOI: 10.3912/OJIN.Vol23No01Man01
Key Words: ethical awareness, nursing ethics, ethical sensitivity, moral sensitivity, critical care
Ethical awareness involves recognizing the ethical implications of all nursing actions, and is the first step in moral action.
Given the complexity of contemporary healthcare environments, it is vital that nurses are able to recognize and address ethical issues as they arise. Ethical awareness involves recognizing the ethical implications of all nursing actions, and is the first step in moral action (Milliken & Grace, 2015). This means that nurses must first recognize the potential ethical repercussions of their actions in order to effectively resolve problems and address patient needs. The aim of this article is to provide an overview of ethical awareness and its important role in ethical nursing care. Three everyday scenarios highlight the importance of ethical awareness in everyday nursing practice. Finally, strategies for heightening ethical awareness in the clinical setting are suggested.
Background
...nurses do not often recognize daily activities... as having ethical implications.
Many scholars have addressed the ethical nature of nursing practice (Austin, 2007; Erlen, 1997; Milliken & Grace, 2015; Truog et al., 2015; Ulrich et al., 2010). Though nursing ethics education often focuses on dilemmas and challenging situations (Truog et al., 2015; Zizzo, Bell, & Racine, 2016), ethical awareness involves recognizing .
Soria 2Victoria SoriaDean WintherEnglish 101 10 March 20.docxrosemariebrayshaw
Soria 2
Victoria Soria
Dean Winther
English 101
10 March 2020
RAVENArticle 1 by Theresa Capra (2009).
Reputation. The author is a renowned researcher at Mercer County Community College who holds a Ph.D. and specializes in issues of education and children.
Ability to Observe. Being a researcher, the author is in a position to access reliable evidence from other scholarly researchers like her. Working as a director in the College also allows her to observe the effects of poverty on the education of children.
Vested Interest. Being a researcher, the author has no personal interest in the topic. Instead, she seeks to inform the general public about the effects of poverty.
Expertise. The author is an expert in the field of education such that she is even pursuing her Ph.D. She also refers to scholarly sources written by experts as evidence in the article.
Neutrality. The author is neutral about poverty and education. She provides a discussion of the causes, effects, and possible solutions that can be applied to curb the problem. Article 2 by Sean Slade (2015)
Reputation. The author is the director of Global Outreach at ASCD which aims at providing quality education that will grow children emotionally, physically, psychologically, and socially (ASCD, 2020). Thus, the author is in a position of authority.
Ability to Observe. The author is in a position that allows him to access reliable evidence. Being the director of Global Outreach at ASCD, the author works and interacts with children and this allows him to observe how poverty can affect their education.
Vested Interest. The author has some personal interest in the topic. He is a contributor to news being posted on the website. Thus, to get more views and reads, the author has to write something captivating and which will get more reads. This will increase his image in the online world.
Expertise. The author is not an expert in the field of poverty and education. Judging from the website, the author is just a contributor. It is only one evidence that quotes scholarly research. All the other evidence is from news and politics.
Neutrality. The author is biased about the issue of poverty and its impact on education. The author decided to focus on the negative side of poverty only. This painted a bad picture on the government and rich countries who, it is claimed, are the ones who cause poverty. Although this is partially true, the author fails to recognize intervention efforts from these rich countries that have worked to curb poverty. In this biased state, the author presents a one-sided argument only. Article 3 by Kelley Taylor (2017)
Reputation. The author is a contributor to contents on the Insight website which reports news about various issues facing the world today. being a magazine website, the source is not in a position of authority.
Ability to Observe. Being a news reporter, the author is in a position to access reliable evidence through researching on the internet and conduc.
SPC1017 Rubric: Informative Speech
Name: Jhoan Speech Topic: Tanorexia
Time: 4 minutes Points: 81
Introduction 15%
4
Strong attention getter and relevance statement
3
Strong credibility statement
5
Good overview of main points
Main Body 30%
5
Each main point is clear
5
Organization is logical
5
Information is new and relatable to audience, practical
3
Main points supported with research
3
At least one oral citation with needed information
3
Good transitions, good flow from one point to the next
Conclusion 15%
5
Prepared audience for conclusion
4
Summarized main points, no extra information
4
Strong ending, related back to attention getter
Delivery 40%
5
Good volume and speech rate
3
Good vocal variety, speaker was energetic, passionate
3
Good eye contact
4
Good posture and hand gestures, good overall body language
5
Good articulation, pronunciation (few verbal fillers, appropriate language)
4
Professional appearance, business casual attire, professional notes
3
Presentation aid (supportive, easily visible, correct spelling, duration)
4
Time Limit (stayed within designated time limit)
81
TOTAL
5 –Very Good
4 – good
3 – average
2– needs work
1 – unacceptable
.
South University College of Nursing and Public Health Graduate.docxrosemariebrayshaw
South University College of Nursing and Public Health Graduate Online
Nursing Program
Aquifer Internal Medicine
Internal
Medicine
08: 55-year-
old male
with chronic
disease
management
Author/Editor:Author/Editor: Cynthia A. Burns, MD
INTRODUCTION HISTORY
You review Mr. Morales' records on the computer.You review Mr. Morales' records on the computer.
!
You are working with Dr. Clay in her outpatient diabetes clinic this morning.
https://southu-nur.meduapp.com/
https://southu-nur.meduapp.com/document_sets/6094
Your first patient, Mr. Morales, was seen by Dr. Clay once before, eight years ago,
but was lost to follow-up after that time.
Based on review of the electronic medical record you are able to collect the
following information prior to heading into the room to meet Mr. Morales:
Mr. Morales is a 55-year-old Hispanic male, diagnosed with Type 2 diabetes
mellitus thirteen years ago after experiencing a 20-pound unintentional weight
loss, blurry vision, and nocturia.
He was hospitalized six weeks ago with a non-ST elevation myocardial infarction
and required three vessel coronary artery bypass grafting. During his admission,
he was found to have a reduced ejection fraction of 20%.
He was referred for today's visit by the cardiologist to focus on optimizing his
glycemic control and reducing his risk of the comorbidities associated with poorly
controlled Type 2 diabetes mellitus.
His last hemoglobin A1c (HbA1c) was 9.5% eight years ago, and he had
microalbuminuria at that time.
DIABETES CHRONIC DISEASE
MANAGEMENT 1
MANAGEMENT
You review diabetes chronic disease management with Dr. Clay.You review diabetes chronic disease management with Dr. Clay.
!
Before you see Mr. Morales, Dr. Clay reviews diabetes chronic disease
management with you.
Diabetes Chronic Disease Management
Evaluate for and optimize prevention of diabetic complicationsEvaluate for and optimize prevention of diabetic complications
Macrovascular complications:
Cardiovascular disease
Cerebrovascular disease
Microvascular complications:
Retinopathy
Nephropathy
Neuropathy
In particular, cardiovascular disease is the No. 1 cause of mortality for people
with diabetes, and one of the top causes of morbidity.
Hypoglycemia, infections, foot ulcers, and amputations are additional causes of
morbidity and mortality in patients with diabetes.
The American Diabetes Association publishes annual guidelines to assist in the
management of a patient with diabetes.
Remember the large role that the psychosocial aspects of a diabetesRemember the large role that the psychosocial aspects of a diabetes
diagnosis play in managementdiagnosis play in management
Non-adherence with medical recommendations could be due to economic,
work-related, religious, social, or linguistic barriers to care. Care must be taken
to assess the psychosocial status of each person with diabetes at each clinic
visit to ensure that barriers to successful diabetes care are minimized.
Question
Which .
Sources to UseSuskie, L. (2014, March 17). What is good.docxrosemariebrayshaw
Sources to Use:
Suskie, L. (2014, March 17). What is good assessment? A second look [PDF]. Retrieved from http://www.lindasuskie.com/apps/blog/show/41934533-what-is-good-assessment-a-second-look
Suskie, L. (2018, May 27). What are the characteristics of well-stated learning goals? [Blog post]. Retrieved from http://www.lindasuskie.com/apps/blog/show/45689916-what-are-the-characteristics-of-well-stated-learning-goals-
Suskie, L. (2015, March 23). Setting meaningful benchmarks or standards [Blog post]. Retrieved from http://www.lindasuskie.com/apps/blog/show/43191428-setting-meaningful-benchmarks-or-standards
Braskamp, L. A., & Engberg, M. E. (2014). Guidelines for judging the effectiveness of assessing student learning [PDF]. Retrieved from http://www.learningoutcomesassessment.org/documents/BraskampGuidelines.pdf
Hutchings, P., Ewell, P., & Banta, T. (2012). AAHE principles of good practice: Aging Nicely. Retrieved from: https://www.learningoutcomesassessment.org/wp-content/uploads/2019/08/Viewpoint-Hutchings-EwellBanta.pdf
Jankowski, N. A., Timmer, J. D., Kinzie, J., & Kuh, G. D. (2018). Assessment that matters: Trending toward practices that document authentic student learning. Urbana, IL: University of Illinois and Indiana University, National Institute for Learning outcomes Assessment (NILOA).
Banta, T., & Blaich, C. (2011). Closing the Assessment Loop. Change, 43(1), 22–27.
Running head: WEEK FIVE PAPER 1
TITLE OF PAPER 5
Week Five Paper
Your Name
Course Number & Title
Instructor's Name
Month Day, Year
Week Five Paper
Start the first paragraph here. It should introduce your reader to the subject you are writing about, as well as your particular position or claim. Before you can create your first paragraph, check that you Understand Your Assignment. You can use this template to help you format your paper. For longer papers, include sub-headings or levels of heading.
Challenges and Communication Needs
Communication Theories and Use to Effectively Engage Clients
Three Verbal and Three Nonverbal Techniques to Use With Clients
Selected Communication Theories and Benefits and Limitations
How Active Listening Skills Are Used
How Empathy Skills Are Used
Family, Culture and Gender Issues
Personal Communication Strengths and Growth Areas
Conclusion
.
References
The following are commonly used references. Please fill in the required information, and if you need more help, see the Formatting Your References List page. References are listed in alphabetical order.
Ashford Textbook (Online edition): *
Author, A. (Year published). Title of book: Subtitle of book (edition, if other than the first) [Electronic version]. Retrieved from from URL
Example:
Witt, G. A., & Mossler, R. A. (2010). Adult development and life assessment [Electronic version]. Retrieved from https://content.ashford.edu/books/4
Online Journal Article (such as from the Ashford Library):**
Author, A. (Year Published). Article title. Journal.
Sooner or later you’ll find your-self leading a team where one.docxrosemariebrayshaw
Sooner or later you’ll find your-self leading a team where one
or more of your people work
remotely. You can turn this situa-
tion into an advantage by leverag-
ing diverse backgrounds and
highly motivated employees. To do
this, you’ll need to avoid the possi-
ble communication and effective-
ness pitfalls and make sure you’re
making use of all the means at
your disposal to operate effectively
from a distance. Interestingly
enough, my experiences in P&G as
both a remote manager and a
remote employee have made me a
more disciplined manager.
Various situations, be it with
remote teams who work from
their homes or international
employees in different time zones,
bring unique characteristics to
which you’ll need to adjust your
management style. That said, the
basics for any manager remain the
same—you just have to do them
better. Do them well, and you’ll
have a highly energized and driven
work team. The consequences of
not doing so are twice as disas-
trous with remote teams.
What You Can Do
Let me share some of my favorite
must-do items for any remote
leader.
1. Energize your team with a
vision. To win as a team and as an
organization, it’s critical to involve
your remote group in the creation
and deployment of a common
vision. Ask yourself what your
most important breakthrough will
be, and set this as the direction
that propels your people and your
action plan. If it isn’t possible to do
this face to face, take time to have a
brainstorming forum, group chats,
and calls with video where you
come to a clear, meaningful state-
ment of the accomplishment your
team will be known for.
2. Engage them with a robust
action plan. This is probably one
of the most critical aspects of
remote leadership. Each team
member needs to feel engaged and
have a clear understanding about
what will be requested from them
or their teams, how it will be mea-
sured, and when you will expect it.
To do this well is to set a solid
foundation and clear the way for
what will come. Draft an action
plan with a clear link to your
vision, and engage each team
member individually with the
objectives assigned to them. Align
on the way updates will be pre-
sented and on key milestones.
Give examples of the way you like
updates to be presented and the
data you expect to see in them.
3. Be in touch with your team.
You need to be disciplined about
having periodic touchpoints in
order to stay connected. Watch out
for overly independent employees
who think they don’t need direc-
tion and allow the distance to
grow. It’s important to align prior-
ities, review action-plan progress,
and talk about career develop-
ment. It also doesn’t hurt to build
a personal relationship that fosters
trust and open communication.
Though there are various con-
straints, mostly financial, make
sure to schedule face-to-face time
as much as possible, and, again,
make use of the vast array of avail-
able videoconferencing te.
Sophia Bosoni, Tombra Esite & Junhui Liu
February 6, 2020
Innovation and Organization Transformation
The Boston Globe Organizational Transformations and Innovations
Introduction
The Boston Globe is a company that has been running since 1872. They are experiencing great changes due to changes in the media industry. The owner of The Boston Globe is The Boston Globe Media Partners, LLC. Now, the publisher and the owner of The Boston Globe is John Henry (The Boston Globe). Due to technological innovations, the way and how we inform ourselves is different than the past generations (ex: virtually).
The Boston Globe’s structure, human resources, political and symbolic frames activities are changing so quickly due to the new organization’s transformations and innovations. The structure of the media organizations has changed internally and externally. In relation to human resources we are going to focus on the internal and external changes as a result of the structural change. Politically and symbolically The Boston Globehas transformed, as well. We are going to explore how digital innovation has completely transformed The Boston Globe. This issue is important as The Boston Globe is experiencing many transformations and revenue challenges and they have to survive. Moreover, as a group, we will focus on the organizational transformations in relation to the four frames (structural, human resources, political & symbolic).
Main Issue
· Requires organization response involving key decision makers
Underlying Causes
Activity in the Four Frames
Structural Frame
The Boston Globe had to restructure because of the technological changes in this century. The Boston Globe had to adapt; therefore they created the BostonGlobe.com in 1995. The Boston Globe mains goal is to survive; then it is to deliver news. The Boston Globe went from an all paper organization to an electronic and paper organization (BostonGlobe.com). Due to all the new technological innovation and other online website there has been a need to get an IT department. This IT department takes care of the online website. Moreover, there needs to be a cyber security team because of all the hacking. The Boston Globe needs to protect themselves from the hackers. Additionally, jobs at The Boston Globe have changed greatly. They had to fire Truck drivers to deliver the newspapers and paper boys and hire more tech people.
Human Resources Frame
Political Frame
The owner of The Boston Globe, John Henry, is also the “Red Sox” owner. “In February 2013, the Red Sox owner John Henry assumed ownership, marking a new chapter (The Boston Globe).” This involves means that there is a lot of politics involved as John Henry has biases.
Due to the new structure at The Boston Globe it changes a lot of activity that relates to the political frame. Some of the changes are that there is no more need for different jobs that were very important and essential a couple decades ago, a generation ago. .
Soria 2Victoria Soria Dean WintherEnglish 101 04 Februar.docxrosemariebrayshaw
Soria 2
Victoria Soria
Dean Winther
English 101
04 February 2020
Poverty’s Impact on Education in America
Most evidently in America children born or brought up in poverty are faced with insignificant education, versus a child with a higher income background. I have chosen this topic for my research assignment being that an impact of poverty can affect a child’s academic accomplishments significantly. This results in them facing challenges such as lacking intellectual and literary skills. The child readiness for school is reduced by poverty because it brings forth poor physical health and motor skills, dwindles the children's ability to concentrate and remember information, reduces curiosity, attentiveness and motivation. Children from lower-income families who manage to complete high school are less likely to proceed to college. Such children end up not achieving their life goals for lack of education. The effects of poverty on education for some children present unique challenges in breaking the cycle of generational poverty. It further reduces their chances of living productive and rewarding lives.
Featured Research
Exploring the Job Duties That Impact
School Counselor Wellness: The Role
of RAMP, Supervision, and Support
Nicole M. Randick
1
, Shannon Dermer
2
, and Rebecca E. Michel
3
Abstract
The authors examined the predictive relationship between the performance of job duties informed by the American School
Counselor Association (ASCA) National Model and overall wellness of school counselors. We also examined the relationship
between organizational factors (i.e., Recognized ASCA Model Program, supervision, and support), the frequency of job duties
performed, and overall wellness. The results revealed a predictive relationship between some of the job duties school counselors
perform and wellness. We provide implications for school counseling practice and training programs.
Keywords
ASCA National Model, organizational factors, school counselors, wellness
Wellness, defined as a way of life that fosters “the optimum
state of health and well-being that each individual is capable of
achieving” (Myers, Sweeny, & Witmer, 2000, p. 252), is a
central foundation of the school counseling profession. The
American School Counselor Association’s ASCA Ethical Stan-
dards for School Counselors require school counselors to per-
form duties identified by the ASCA National Model (ASCA,
2012, 2016; Standard B.3.c) and to “monitor their emotional
and physical health and practice wellness to ensure optimal
professional effectiveness” (Standard B.3.f). Therefore, school
counselors must balance the dual task of supporting their stu-
dents’ academic, social/emotional, and career development
while also ensuring that their own wellness needs are being
met (ASCA, 2012, 2016; Bryant & Constantine, 2006; Limberg,
Lambie, & Robinson, 2016).
School counselors must balance the dual task of
supporting their students’ academic, social/
emoti.
Sources and Tips for Assignment 3 (History 105; Prof. Stansbury)—.docxrosemariebrayshaw
Sources and Tips for Assignment 3 (History 105; Prof. Stansbury)—5 pages here
LENGTH AND DEVELOPMENT: Each paper in our class is a 5-paragraph essay, plus there is a title page (=cover page) at the start and a Sources list at the end. The body of the paper is to be double-spaced. The body of the paper should be five paragraphs and a total of 500-to-800 words in length. The 500 minimum is firm; you really have not adequately developed the paper if less than that. The 800-word upper limit is really a guideline—ok to go over. Just don’t ramble. To determine length, I look at the BODY of the paper only (not title page or sources list) and consider primarily the word count. (Microsoft Word makes this easy. Just select from the first line of your first paragraph to the last line of your last paragraph. The word-count is provided on the lower left by MS-Word.). [I do not go by number of pages because there are too many ways that gets fudged by margins, font size, line spacing, etc. However, fyi---Typically, if you follow these instructions, the body of your paper will be 2-1/2 to 3-1/2 pages in length—add a page for your title page and another for your sources list and that then gets to 4-1/2-to 5/1/2.]
Your paper must have a numbered list of sources at the end combined with short in-text citations to those sources in the body of the paper. Any direct quote needs both quote marks and an in-text citation to the source. Any paraphrase or summary of information from a source requires an in-text citation to that source.
Use ONLY the sources designated and listed for this assignment. If for some reason you must use additional sources, do NOT google for them—use the university’s online library.
In this assignment, do NOT include long quotes of 4 lines or more. The paper is too short for that. Keep any quotes short and clearly marked with quote marks and a citation. Most of the paper should be you using mostly your words while using and summarizing information from your sources, as well as commenting and developing the paper according to the instructions. TIP: Before writing your paper, brainstorm first and make a general list or outline of each paragraph and what it will include. Use the class text for examples or specific information, and jot down the page numbers where you found that information. Do the same with other sources used. This will make your writing of the paper much easier. Then, start typing a rough draft. Plan to revise and edit yourself; allot time to polish the paper before you finally submit. Procrastination is the enemy of quality.
--------------------
ON THE NEXT PAGE—How to list and how to cite the sources in your paper. The instruction sheet for Assignment 3 shows the Schultz class text (required for this) followed by a long list from which you may choose for your other sources. On the next three pages below, you will see a sample sources list for this assignment, just illustratin.
Sources of Risk for Chronic Conditions in the State of Flo.docxrosemariebrayshaw
Sources of Risk for Chronic Conditions in the State of Florida
DHA-7010 - Project and Resource Management in Integrated Systems
4/05/20
*
Introduction
A chronic condition is a disease that endures along period.
Chronic illness is one of the health issues which has been prevalent in the United States for an extended period.
Various sources of risk are associated with chronic conditions that directly impact the success of this project.
These sources of risks fall under factors such as technical, managerial, commercial, and external risk factors.
Introduction
A chronic condition is a disease that endures along period. Chronic illness is one of the health issues which has been prevalent in the United States for an extended period. However, multiple sources of risk are associated with chronic conditions that directly impact the success of this project. These sources of risks fall under factors such as technical, managerial, commercial, and external risk factors.
*
Sources of Technical Risk Factors
Technical risk factors in this project are associated with factors such as:
Scope definition in the study
Research design
Research of information (Cachada et al., 2019)
Methods used to conduct the research study
Sources of Technical risk factors
Technical risk factors in this project arise from issues or activities associated with the scope definition, research design, research of information, and methods used to conduct the research study. In this case, conduction research to know more about chronic conditions in the State of Florida will involve in-depth scope definition to understand more the status of chronic illness in the State of Florida (Cachada et al., 2019)
.
*
Sources of Managerial Risk Factors
Managerial risk factors in this project arise from management decisions that affect the flow of performing operations of the activity (Cachada et al., 2019).
Sources of managerial risks affecting the success of this project include the following factors:
Cost factors
Legal factors
Legal factors
Sources of managerial risk factors
Managerial risk factors in this project arise from management decisions that affect the flow of performing operations of the activity. The primary source of such risk includes cost factors, which escalates the cost of conducting a project due to the inability to make proper cost estimations.
Schedule factors is another source of risk that affect how activities of the project should be conducted (Cachada et al., 2019). In the research study, the schedule of performing on the status of chronic illness in the State of Florida will be timed to collect enough information to help in making proper decisions.
Legal risk factors is another set of sources of managerial risks that are likely to affect the effectiveness of this research. These factors arise from regulatory obligations such as contract risks that approve the use of chronic condition data to perform a research project. This set of risks will.
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104 PART ONE DIRECTING THE OPERATION
● Implementation – the way that strategy is operationalized or executed. Three issues are
often mentioned by strategy practitioners as being important in achieving successful
implementation: the clarity of the strategy, the nature of the leadership provided by top
management, and effective project management.
● Monitoring – involves tracking ongoing performance and diagnosing data to make sure
that the changes are proceeding as planned and providing early indications of any devi-
ation from the plan.
● Control – involves the evaluation of the results from monitoring the implementation so
that activities, plans and performance can be assessed with the intention of correcting
future action if that is required.
CASE STUDY McDonald’s: half a century of growth 13
It is loved and it is hated. It is a shining example of how
good-value food can be brought to a mass market. It is a
symbol of everything that is wrong with ‘industrialized’, cap-
italist, bland, high-calorie and environmentally unfriendly
commercialism. It is the best-known and most loved fast
food brand in the world with more than 36,000 restau-
rants in 117 countries, providing jobs for 1.7 million staff
and feeding 69 million customers per day (yes, per day!).
It is part of the homogenization of individual national cul-
tures, filling the world with bland, identical, ‘cookie cutter’,
Americanized and soulless operations that dehumanize
its staff by forcing them to follow ridged and over-defined
procedures. But whether you see it as friend, foe, or a bit
of both, McDonald’s has revolutionized the food industry,
affecting the lives of both the people who produce food and
the people who eat it. It has also had its ups (mainly) and
downs (occasionally) as markets, customers and economic
circumstances change. Yet, even in the toughest times it has
always displayed remarkable resilience. What follows is a
brief (for such a large corporation) summary of its history.
Starting small
Central to the development of McDonald’s is Ray Kroc, who
by 1954 and at the age of 52 had been variously a piano
player, a paper cup salesman and a multi-mixer salesman.
He was surprised by a big order for eight multi-mixers
from a restaurant in San Bernardino, California. When
he visited the customer he found a small but successful
restaurant run by two brothers Dick and Mac McDonald.
They had opened their ‘Bar-B-Que’ restaurant 14 years
earlier, and by the time Ray Kroc visited the brothers’ oper-
ation it had a self-service drive-in format with a limited
menu of nine items. He was amazed by the effectiveness
of their operation. Focusing on a limited menu including
burgers, fries and beverages had allowed them to analyse
every step of the process of producing and serving their
food. Ray Kroc was so impressed that he p.
SolarComm Communication and Collaboration Team BiographiesName.docxrosemariebrayshaw
SolarComm Communication and Collaboration Team Biographies
Name: Sean Flannigan
Functional Group: Engineering
Title: Lead Power Systems Engineer
Location: Boston, MA
Years of Experience: 27
Education: PhD, University of Virginia
Skills: Leadership and employee management; project management; technology and risk assessment; financial modeling; budgeting; working knowledge of power systems and components; photovoltaic systems design; contract review and negotiation; working knowledge of regulations; and construction monitoring
Diverse Cultural Perspectives: Although he would not think of himself as privileged, Sean has progressed in his education and career by identifying goals and working hard until he achieved them. He attributes all of his success to his work ethic. Sean finds common ground with people most easily when they share his interests in science, math, and a functional design.
Characteristics: Analytical; creative; interested in mechanical and technical projects; performs well in technology-focused leadership roles; highly process-oriented; strong verbal and graphical communication skills; data-driven; and a scientific approach to decision making
Behaviors: Sean meets annual project requirements on time and budget. He and his team act autonomously and with minimal oversight in the field. He requests access to research findings, thorough documentation, and other evidence of efficacy before adopting a new product or process. He speaks candidly when he sees reason for concern. Because his work requires him to spend a lot of time managing a team in the field, he prefers brief, tactical phone calls instead of extended, strategy meetings.
Background: Sean has been a lead power systems engineer for 6 years. Before that, he spent 10 years as a systems engineer for a major utility company in the western United States, where he managed a large team of technicians. Prior to that, he was a respected research scientist at a large state institution. The other power systems engineers at SolarComm elected Sean to speak for them and defer to Sean if asked for more participation. They provided Sean with a year of records showing that a dozen essential components arrived behind schedule. Records also showed that four major components were not manufactured to specification. Many of the Engineers told Sean that SolarComm’s problems originated from poorly negotiated procurement agreements that do not penalize the manufacturer when problems occur.
Name: Irma Trujillo
Functional Group: Procurement
Title: Procurement Manager
Location: Austin, TX
Years of Experience: 6
Education: Bachelor of Science, Economics
Skills: Logistics and planning; thoroughly knowledgeable in SolarComm systems, including databases, presentation tools, and contracts database; able to understand and communicate highly technical information in a global, cross-functional, and multicultural work environment; and is fluent in English and Spanish
Diverse Cultural Perspectives: Alt.
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
We all have good and bad thoughts from time to time and situation to situation. We are bombarded daily with spiraling thoughts(both negative and positive) creating all-consuming feel , making us difficult to manage with associated suffering. Good thoughts are like our Mob Signal (Positive thought) amidst noise(negative thought) in the atmosphere. Negative thoughts like noise outweigh positive thoughts. These thoughts often create unwanted confusion, trouble, stress and frustration in our mind as well as chaos in our physical world. Negative thoughts are also known as “distorted thinking”.
Read| The latest issue of The Challenger is here! We are thrilled to announce that our school paper has qualified for the NATIONAL SCHOOLS PRESS CONFERENCE (NSPC) 2024. Thank you for your unwavering support and trust. Dive into the stories that made us stand out!
The Art Pastor's Guide to Sabbath | Steve ThomasonSteve Thomason
What is the purpose of the Sabbath Law in the Torah. It is interesting to compare how the context of the law shifts from Exodus to Deuteronomy. Who gets to rest, and why?
Ethnobotany and Ethnopharmacology:
Ethnobotany in herbal drug evaluation,
Impact of Ethnobotany in traditional medicine,
New development in herbals,
Bio-prospecting tools for drug discovery,
Role of Ethnopharmacology in drug evaluation,
Reverse Pharmacology.
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
2024.06.01 Introducing a competency framework for languag learning materials ...
Sources and Resources for RC004Informed Advocacy in Early .docx
1. Sources and Resources for RC004
Informed Advocacy in Early Childhood Care and Education:
Making a Difference for Young Children and Families, pp. 107-
111
https://tempolearning.brightspace.com/d2l/common/dialogs/quic
kLink/quickLink.d2l?ou=6738&type=lti&rcode=walden-
628&srcou=6738
WEBSITE: KIDS COUNT DATA CENTER
http://datacenter.kidscount.org/topics
KIDS COUNT Data Center
Annie E. Casey Foundation. (2014). KIDS COUNT data center:
Data topics. Retrieved from
http://datacenter.kidscount.org/topics
WEBSITE: NATIONAL AND STATE FACTS
http://www.cwla.org/our-work/advocacy/
WEBSITE: U.S. CHILD STATE DATA
http://www.cwla.org/our-work/advocacy/
WEBSITE: DATA TOOLS
http://www.nccp.org/tools/
Consider how this information will be beneficial within the
context of Part 1 of your Work Product.
WEBSITE: ASSOCIATION FOR CHILDHOOD EDUCATION
INTERNATIONAL
2. http://www.acei.org/
WEBSITE: DIVISION FOR EARLY CHILDHOOD
http://www.dec-sped.org/
WEBSITE: INTERNATIONAL READING ASSOCIATION
http://www.reading.org/
WEBSITE: NATIONAL ASSOCIATION FOR THE
EDUCATION OF YOUNG CHILDREN
http://www.naeyc.org/
WEBSITE: NATIONAL BLACK CHILD DEVELOPMENT
INSTITUTE
http://www.nbcdi.org/
BOOK EXCERPT: DEVELOPING INITIATIVES
https://tempolearning.brightspace.com/d2l/common/dialogs/quic
kLink/quickLink.d2l?ou=6738&type=lti&rcode=walden-
640&srcou=6738
The following links lead to early childhood advocacy initiatives
that focus on social change on behalf of children, families, and
the early childhood field.
WEBSITE: WORLDWIDE TEACHER SHORTAGE:
REGIONAL AND GLOBAL IMPLICATIONS
http://www.businessinsider.com/theres-a-massive-global-
teacher-shortage-2016-10
WEBSITE: LEGISLATIVE HOT TOPICS
https://www.literacyworldwide.org/
3. WEBSITE: TAKEN ACTION NOW
http://www.naeyc.org/policy/action
WEBSITE: WHAT WE DO: POLICY
http://www.nbcdi.org/what-we-do/policy
BOOK EXCERPT: COMPREHENSIVE DEVELOPMENTAL
SCREENING
As you read this information and the Guided Notes , consider
how these apply to Part 2 and Part 3 of your Work Product.
https://tempolearning.brightspace.com/d2l/common/dialogs/quic
kLink/quickLink.d2l?ou=6738&type=lti&rcode=walden-
647&srcou=6738
https://tempolearning.brightspace.com/d2l/common/dialogs/quic
kLink/quickLink.d2l?ou=6738&type=lti&rcode=walden-
747&srcou=6738
https://tempolearning.brightspace.com/d2l/common/dialogs/quic
kLink/quickLink.d2l?ou=6738&type=lti&rcode=walden-
2320&srcou=6738
This information is beneficial in the context of Part 2 and Part 3
of your Work Product.
ARTICLE: HOW TO BE A VOICE FOR BABIES: USING
DATA TO ADVOCATE EFFECTIVELY
https://www.zerotothree.org/resources/496-how-to-use-data-to-
advocate-effectively
ARTICLE: EFFECTIVE COMMUNICATION ABOUT THE
EARLY YEARS: UNDERSTANDING THE BASICS OF
FRAMING
https://www.zerotothree.org/resources/482-understand-the-
basics-of-framing-to-communicate-effectively
4. ARTICLE: EFFECTIVE COMMUNICATION ABOUT THE
EARLY YEARS: THE ELEMENTS OF THE FRAME: PART
ONE
https://www.zerotothree.org/resources/483-the-elements-of-
framing-communications-context-numbers-and-messengers
ARTICLE: EFFECTIVE COMMUNICATION ABOUT THE
EARLY YEARS: THE ELEMENTS OF THE FRAME: PART
TWO
https://www.zerotothree.org/resources/484-the-elements-of-
framing-communications-visuals-tone-and-metaphors
ARTICLE: EFFECTIVE COMMUNICATION ABOUT THE
EARLY YEARS: STRATEGIES FOR BECOMING A BETTER
COMMUNICATOR
https://www.zerotothree.org/resources/486-strategies-for-
becoming-a-better-communicator-and-advocate
ARTICLE: FRAMING EARLY CHILDHOOD DEVELOPMENT:
RECOMMENDATIONS FOR INFANT-TODDLER
PROFESSIONALS AND ADVOCATES
https://www.zerotothree.org/resources/485-framing-early-
childhood-development-recommendations-for-professionals-
and-advocates
https://www.zerotothree.org/resources/485-framing-early-
childhood-development-recommendations-for-professionals-
and-advocates
www.it-ebooks.info
5. http://www.it-ebooks.info/
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http://www.it-ebooks.info/
Additional Praise for
Implementing Enterprise Risk Management
“Educators the world over seeking to make the management of
risk an integral part
of management degrees have had great difficulties in providing
their students with
a definitive ERM text for their course. The Standards and
associated Handbooks
helped, but until the arrival of Implementing Enterprise Risk
Management: Case Stud-
ies and Best Practices, there has been no text to enlighten
students on the application
of an effective program to manage risk across an enterprise so
that objectives are
maximized and threats minimized. Fraser, Simkins, and Narvaez
have combined
with a group of contributors that represent the cream of risk
practitioners, to pro-
vide the reader with a clear and concise journey through the
management of risk
within a wide range of organizations and industries. The
knowledge, skills, and
experience in the management of risk contained within the
covers of this book are
second to none. It will provide a much needed resource to
students and practition-
6. ers for many years to come and should become a well-used
reference on the desk
of every manager of risk.”
—Kevin W. Knight AM, chairman, ISO/TC 262—Risk
Management
“The authors—Fraser, Simkins, and Narvaez—have done an
invaluable service to
advance the science of enterprise risk management by collecting
an extensive num-
ber of wonderful case studies that describe innovative risk
management practices
in a diverse set of companies around the world. This book
should be an extremely
valuable source of knowledge for anyone interested in the
emerging and evolving
field of risk management.”
—Robert S. Kaplan, senior fellow, Marvin Bower Professor of
Leadership
Development, emeritus, Harvard University
“Lessons learned from case studies and best practices represent
an efficient way
to gain practical insights on the implementation of ERM.
Implementing Enterprise
Risk Management provides such insights from a robust
collection of ERM pro-
grams across public companies and private organizations. I
commend the editors
and contributors for making a significant contribution to ERM
by sharing their
experiences.”
—James Lam, president, James Lam & Associates; director and
7. Risk Oversight
Committee chairman, E∗ TRADE Financial Corporation;
author, Enterprise Risk Management—From Incentives to
Controls
“For those who still think that enterprise risk management is
just a fad, the varied
examples of practical value-generating uses contained in this
book should dispel
any doubt that the discipline is here to stay! The broad
collection of practices is
insightful for students, academics, and executives, as well as
seasoned risk man-
agement professionals.”
—Carol Fox, ARM, director of Strategic and Enterprise Risk
Practice, RIMS
“Managing risk across the enterprise is the new frontier of
business management.
Doing so effectively, in my view, will be the single most
important differentiating
factor for many enterprises in the twenty-first century.
Implementing Enterprise Risk
Management: Case Studies and Best Practices is an innovative
and important addition
to the literature and contains a wealth of insight in this critical
area. This book’s
integration of theory with hands-on, real-world lessons in
managing enterprise
risk provides an opportunity for its readers to gain insight and
understanding that
could otherwise be acquired only through many years of hard-
earned experience.
8. www.it-ebooks.info
http://www.it-ebooks.info/
I highly recommend this book for use by executives, line
managers, risk managers,
and business students alike.”
—Douglas F. Prawitt, professor of Accounting at Brigham
Young University,
and Committee of Sponsoring Organizations (COSO)
Executive Board member
“The real beauty of and value in this book is its case study
focus and the wide
variety of firms profiled and writers’ perspectives shared. This
will provide readers
with a wealth of details and views that will help them chart an
ERM journey of their
own that is more likely to fit the specific and typically
customized ERM needs of
the firms for whom they toil.”
—Chris Mandel, senior vice president, Strategic
Solution
s for Sedgwick;
former president of the Risk Management Society
9. and the 2004 Risk Manager of the Year
“Implementing Enterprise Risk Management looks at many
industries through excel-
lent case studies, providing a real-world base for its
recommendations and an
important reminder that ERM is valuable in many industries. I
highly recommend
this text.”
—Russell Walker, Clinical associate professor, Kellogg School
of Management;
author of Winning with Risk Management
“The body of knowledge in Implementing Enterprise Risk
Management continues to
develop as business educators and leaders confront a complex
and rapidly chang-
ing environment. This book provides a valuable resource for
academics and prac-
titioners in this dynamic area.”
—Mark L. Frigo, director, Strategic Risk Management Lab,
Kellstadt Graduate School of Business, DePaul University
10. “The management of enterprise risk is one of the most vexatious
problems con-
fronting boards and executives worldwide. This is why this
latest book by Fraser,
Simkins, and Narvaez is a much needed and highly refreshing
approach to the sub-
ject. The editors have managed to assemble an impressive list of
contributors who,
through a series of fascinating real-life case studies, adroitly
help educate readers
to better understand and deal with the myriad of risks that can
assault, seriously
maim, and/or kill an organization. This is a ‘how to’ book
written with the ‘risk
management problem solver’ in mind. It provides the link that
has been missing
for effectively teaching ERM at the university and executive
education levels and
it is an exceptional achievement by true risk management
advocates.”
—Dr. Chris Bart, FCPA, founder and lead faculty,
The Directors College of Canada
“The Institute of Risk Management welcomes the publication of
11. this highly practi-
cal text which should be of great interest to our students and
members around the
world. Implementing Enterprise Risk Management brings
together a fine collection of
detailed case studies from organizations of varying sizes and
working in differ-
ent sectors, all seeking to enhance their business performance
by managing their
risks more effectively, from the boardroom to the shop floor.
This book makes a
valuable contribution to the body of knowledge of what works
that will benefit the
development of the risk profession.”
—Carolyn Williams, technical director, Institute of Risk
Management
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http://www.it-ebooks.info/
IMPLEMENTING
ENTERPRISE RISK
12. MANAGEMENT
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The Robert W. Kolb Series in Finance provides a
comprehensive view of the field
of finance in all of its variety and complexity. The series is
projected to include
approximately 65 volumes covering all major topics and
specializations in finance,
ranging from investments, to corporate finance, to financial
institutions. Each vol-
ume in the Kolb Series in Finance consists of new articles
especially written for
the volume.
Each volume is edited by a specialist in a particular area of
finance, who develops
the volume outline and commissions articles by the world’s
experts in that partic-
ular field of finance. Each volume includes an editor’s
introduction and approx-
13. imately thirty articles to fully describe the current state of
financial research and
practice in a particular area of finance.
The essays in each volume are intended for practicing finance
professionals, grad-
uate students, and advanced undergraduate students. The goal of
each volume is
to encapsulate the current state of knowledge in a particular
area of finance so that
the reader can quickly achieve a mastery of that special area of
finance.
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IMPLEMENTING
ENTERPRISE RISK
MANAGEMENT
Case Studies and Best Practices
Editors
15. photocopying, recording, scanning,
or otherwise, except as permitted under Section 107 or 108 of
the 1976 United States
Copyright Act, without either the prior written permission of
the Publisher, or
authorization through payment of the appropriate per-copy fee
to the Copyright
Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA
01923, (978) 750-8400, fax (978)
646-8600, or on the Web at www.copyright.com. Requests to
the Publisher for permission
should be addressed to the Permissions Department, John Wiley
& Sons, Inc., 111 River
Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-
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http://www.wiley.com/go/permissions.
Limit of Liability/Disclaimer of Warranty: While the publisher
and author have used their
best efforts in preparing this book, they make no representations
or warranties with
respect to the accuracy or completeness of the contents of this
book and specifically
disclaim any implied warranties of merchantability or fitness
for a particular purpose. No
16. warranty may be created or extended by sales representatives or
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The advice and strategies contained herein may not be suitable
for your situation. You
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www.wiley.com.
Library of Congress Cataloging-in-Publication Data:
ISBN 978-1-118-69196-0 (Hardcover)
ISBN 978-1-118-74576-2 (ePDF)
ISBN 978-1-118-74618-9 (ePub)
Printed in the United States of America.
10 9 8 7 6 5 4 3 2 1
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http://www.copyright.com
http://www.wiley.com/go/permissions
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http://www.wiley.com
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To Wendy, my wonderful wife and my inspiration, and to my
parents who instilled in me a lifelong thirst for learning.
—John Fraser
18. To my husband (Russell) and our family: sons and daughters-
in-law (Luke & Stephanie and Walt & Lauren), daughter and
son-in-law (Susan & Jason), and our youngest daughter (April).
Thank you for your love, support, and encouragement!
—Betty Simkins
I would like to thank my husband and four children for support-
ing me on my journey of writing two chapters and co-editing
this
book. I would also like to thank the Risk and Insurance Manage-
ment Society for supporting me during my educational years
and providing great workshops and conferences on enterprise
risk management.
—Kristina Narvaez
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Contents
Foreword xiii
1 Enterprise Risk Management Case Studies:
An Introduction and Overview 1
John R.S. Fraser, Betty J. Simkins, and Kristina Narvaez
PART I Overview and Insights for Teaching ERM 17
2 An Innovative Method to Teaching Enterprise Risk
Management: A Learner-Centered Teaching Approach 19
David R. Lange and Betty J. Simkins
PART II ERM Implementation at Leading Organizations 37
3 ERM at Mars, Incorporated: ERM for Strategy
and Operations 39
Larry Warner
4 Value and Risk: Enterprise Risk Management at Statoil 59
Alf Alviniussen and Håkan Jankensgård
20. 5 ERM in Practice at the University of California
Health System 75
Grace Crickette
6 Strategic Risk Management at the LEGO Group:
Integrating Strategy and Risk Management 93
Mark L. Frigo and Hans Læssøe
7 Turning the Organizational Pyramid Upside Down:
Ten Years of Evolution in Enterprise Risk Management
at United Grain Growers 107
John Bugalla
ix
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x Contents
8 Housing Association Case Study of ERM in a
Changing Marketplace 119
21. John Hargreaves
9 Lessons from the Academy: ERM Implementation in
the University Setting 143
Anne E. Lundquist
10 Developing Accountability in Risk Management: The
British Columbia Lottery Corporation Case Study 179
Jacquetta C. M. Goy
11 Starting from Scratch: The Evolution of ERM at the
Workers’ Compensation Fund 207
Dan M. Hair
12 Measuring Performance at Intuit: A Value-Added
Component in ERM Programs 227
Janet Nasburg
13 TD Bank’s Approach to an Enterprise Risk
Management Program 241
Paul Cunha and Kristina Narvaez
PART III Linking ERM to Strategy and Strategic
Risk Management 251
22. 14 A Strategic Approach to Enterprise Risk Management
at Zurich Insurance Group 253
Linda Conrad and Kristina Narvaez
15 Embedding ERM into Strategic Planning at the City
of Edmonton 281
Ken Baker
16 Leveraging ERM to Practice Strategic Risk Management 305
John Bugalla and James Kallman
PART IV Specialized Aspects of Risk Management 319
17 Developing a Strategic Risk Plan for the Hope City
Police Service 321
Andrew Graham
18 Blue Wood Chocolates 335
Stephen McPhie and Rick Nason
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23. CONTENTS xi
19 Kilgore Custom Milling 363
Rick Nason and Stephen McPhie
20 Implementing Risk Management within Middle
Eastern Oil and Gas Companies 377
Alexander Larsen
21 The Role of Root Cause Analysis in Public Safety
ERM Programs 397
Andrew Bent
22 JAA Inc.—A Case Study in Creating Value from
Uncertainty: Best Practices in Managing Risk 427
Julian du Plessis, Arnold Schanfield, and Alpaslan Menevse
23 Control Complacency: Rogue Trading
at Société Générale 461
Steve Lindo
24 The Role of VaR in Enterprise Risk Management:
Calculating Value at Risk for Portfolios Held by the
Vane Mallory Investment Bank 489
Allissa A. Lee and Betty J. Simkins
24. 25 Uses of Efficient Frontier Analysis in Strategic Risk
Management: A Technical Examination 501
Ward Ching and Loren Nickel
PART V Mini-Cases on ERM and Risk 523
26 Bim Consultants Inc. 525
John R.S. Fraser
27 Nerds Galore 529
Rob Quail
28 The Reluctant General Counsel 535
Norman D. Marks
29 Transforming Risk Management at Akawini Copper 539
Grant Purdy
30 Alleged Corruption at Chessfield: Corporate
Governance and the Risk Oversight Role of the Board
of Directors 547
Richard Leblanc
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xii Contents
31 Operational Risk Management Case Study:
Bon Boulangerie 555
Diana Del Bel Belluz
PART VI Other Case Studies 559
32 Constructive Dialogue and ERM: Lessons from the
Financial Crisis 561
Thomas H. Stanton
33 Challenges and Obstacles of ERM Implementation
in Poland 577
Zbigniew Krysiak and Sl̄ awomir Pijanowski
34 Turning Crisis into Opportunity: Building an ERM
Program at General Motors 607
Marc S. Robinson, Lisa M. Smith, and Brian D. Thelen
35 ERM at Malaysia’s Media Company Astro: Quickly
26. Implementing ERM and Using It to Assess the
Risk-Adjusted Performance of a Portfolio of Acquired
Foreign Companies 623
Patrick Adam K. Abdullah and Ghislain Giroux Dufort
About the Editors 649
Index 651
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Foreword
Enterprise Risk Management is an evolving discipline focused
on a com-plex and still imperfectly-understood subject. In such
a situation, science isadvanced best by collecting data from
multiple, independent sites. A rich
set of observations educates the field’s scholars and
practitioners and provides the
foundation for them to develop descriptive and normative
theories as well as cod-
ified best practices about the subject.
27. The authors—Fraser, Simkins, and Narvaez—have done an
invaluable service
to advance the science of enterprise risk management by
collecting an extensive
number of wonderful case studies that describe innovative risk
management prac-
tices in a diverse set of companies around the world. This book
should be an
extremely valuable source of knowledge for anyone interested
in the emerging
and evolving field of risk management. We should be grateful to
the editors and
to each chapter author for expanding the body of knowledge for
risk management
professionals and academics.
Robert S. Kaplan
Senior Fellow, Marvin Bower Professor
of Leadership Development, Emeritus
Harvard University
xiii
29. KRISTINA NARVAEZ
President and Owner of ERM Strategies, LLC
Businesses, business schools, regulators, and the public are now
scrambling to
catch up with the emerging field of enterprise risk management.
—Robert Kaplan (quote from Foreword in Fraser and Simkins,
2010)
Most executives with MBA degrees were not taught ERM. In
fact, there are only
a few universities that teach ERM. So some business school
graduates are strong
in finance, marketing, and management theory, but they are
limited in terms of
critical thinking, business acumen, and risk analysis skills.
—Paul Walker1
THE EVOLUTION OF ENTERPRISE
RISK MANAGEMENT
Over the past two decades enterprise risk management (ERM)
has evolved
30. from concepts and visions of how risks should be addressed to a
method-
ology that is becoming entrenched in modern management and
is now
increasingly expected by those in oversight roles (e.g.,
governing bodies and
regulators). As Felix Kloman describes in his chapter “A Brief
History of Risk Man-
agement,” published in Fraser and Simkins (2010), many of the
concepts go back
a very long time and many of the so-called newly discovered
techniques can be
1
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2 Implementing Enterprise Risk Management
referenced to the earlier writings and practices described by
Kloman. However,
it is only from around the mid-1990s that the concept of giving
31. a name to manag-
ing risks in a holistic way across the many operating silos of an
enterprise started
to take hold. In the 1990s, terms such as integrated risk
management and enterprise-
wide risk management were also used. Many thought leaders,
for example, those
who created ISO 31000,2 believe that the term risk management
is all that is needed
to describe good risk management; however, many others
believe that the latter
term is often used to describe risk management at the lower
levels of the organiza-
tion and does not necessarily capture the concepts of enterprise-
level approaches
to risk. As a result, the term ERM is used throughout this book.
As ERM continues to evolve there is still much discussion and
confusion over
exactly what it is and how it should be achieved. It is important
to realize that
it is still evolving and may take many more years before it is
fully codified and
practiced in a consistent way. In fact, there is a grave danger
now of believing
32. that there is only one way of doing ERM. This is probably a
mistake by regula-
tors who have too eagerly seized some of these concepts and are
trying to impose
them when the methods are not fully understood, and in some
cases the require-
ments are unlikely to produce the desired results. As Fraser and
Simkins (2010)
noted in their first book on ERM: “While regulatory interest can
force ERM into
companies, if not done well, it can become another box-ticking
exercise that adds
little value.”3
The leading and most commonly agreed4 guideline to holistic
risk manage-
ment is ISO 31000. However, it should be mentioned that in the
United States
the COSO 2004 Enterprise Risk Management–Integrated
Framework has been the
dominant framework used to date. Many organizations are
currently adopting
one or the other of these frameworks and then customizing them
to their own
context.
33. WHY THE NEED FOR A BOOK WITH ERM
CASE STUDIES?
Following the success of the earlier Enterprise Risk
Management: Today’s Leading
Research and Best Practices for Tomorrow’s Executives by
Fraser and Simkins (2010),
we found through our own teaching experiences, and by talking
to others, that
there was an urgent need for a university-level textbook of ERM
case studies to
help educate executives, risk practitioners, academics, and
students alike about
the evolving methodology. As a result, Fraser and Simkins,
together with Kristina
Narvaez, approached many of the leading ERM specialists to
write case studies for
this book.
Surveys have also shown that there is a dire need for more case
studies on ERM
(see Fraser, Schoening-Thiessen, and Simkins 2008).
Additionally, surveys of risk
executives report that business risk is increasing due to new
technologies, faster
34. rate of change, increases in regulatory risk, and more (PWC
2014). As Paul Walker
of St. John’s University points out in the opening quote of the
2014 American Pro-
ductivity & Quality Center (APQC) report on ERM, “Most
executives with MBA
degrees were not taught ERM. In fact, there are only a few
universities that teach
ERM. So some business school graduates are strong in finance,
marketing, and
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ENTERPRISE RISK MANAGEMENT CASE STUDIES 3
management theory, but they are limited in terms of critical
thinking, business acu-
men, and risk analysis skills.” Learning Centered Teaching
(LCT), as discussed in
Chapter 2, is an ideal way to achieve this. Using LCT and the
case study approach,
students actively participate in the learning process through
35. constructive reflective
reasoning, critical thinking and analysis, and discussion of key
issues. This is the
first book to provide such a broad coverage of case studies on
ERM.
The case studies that follow are from some of the leading
academics and prac-
titioners of enterprise risk management. While many of the
cases are about real-life
situations, there are also those that, while based on real-life
experiences, have had
names changed to maintain confidentiality or are composites of
several situations.
We are deeply indebted to the authors and to the organizations
that agreed so
kindly to share their stories to help benefit future generations of
ERM practition-
ers. In addition, we have added several chapters where we feel
the fundamentals
of these specialized techniques (e.g., VaR) deserve to be
understood by ERM stu-
dents and practitioners. Each case study provides opportunities
for executives, risk
practitioners, and students to explore what went well, what
36. could have been done
differently, and what lessons are to be learned.
Teachers of ERM will find a wealth of material to use in
demonstrating ERM
principles to students. These can be used for term papers or
class discussions, and
the approaches can be contrasted to emphasize different
contexts that may require
customized approaches. This book introduces the reader to a
wide range of con-
cepts and techniques for managing risks in a holistic way, by
correctly identifying
risks and prioritizing the appropriate responses. It offers a
broad overview of the
various types of ERM techniques, the role of the board of
directors, risk tolerances,
profiles, workshops, and allocation of resources, while focusing
on the principles
that determine business success.
Practitioners interested in implementing ERM, enhancing their
knowledge on
the subject, or wishing to mature their ERM program, will find
this book an abso-
37. lute must resource to have. Case studies are one of the best
ways to learn more on
this topic.
This book is a companion to Enterprise Risk Management:
Today’s Leading
Research and Best Practices for Tomorrow’s Executives (Fraser
and Simkins 2010).
Together, these two books can create a curriculum of study for
business students
and risk practitioners who desire to have a better understanding
of the world of
enterprise risk management and where it is heading in the
future. Boards and
senior leadership teams in progressive organizations are now
engaging in building
ERM into their scenario-planning and decision-making
processes. These forward-
looking organizations are also integrating ERM into the
business-planning pro-
cess with resource allocation and investment decisions. At the
business unit
level, ERM is being used to measure the performance of risk-
taking activities of
employees.
38. As these case studies demonstrate, ERM is a continuous
improvement process
and takes time to evolve. As can be gleaned from these case
studies, most firms that
have taken the ERM journey started with a basic ERM language,
risk identification,
and risk-assessment process and then moved down the road to
broaden their pro-
grams to include risk treatments, monitoring, and reporting
processes. The ulti-
mate goal of ERM is to have it embedded into the risk culture of
the organization
and drive the decision-making process to make more sound
business decisions.
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4 Implementing Enterprise Risk Management
SUMMARY OF THE BOOK CHAPTERS
As mentioned earlier, the purpose of this book is to provide
39. case studies on ERM
in order to educate executives, risk practitioners, academics,
and students alike
about this evolving methodology. To achieve this goal, the book
is organized into
the following sections:
Part I: Overview and Insights for Teaching ERM
Part II: ERM Implementation at Leading Organizations
Part III: Linking ERM to Strategy and Strategic Risk
Management
Part IV: Specialized Aspects of Risk Management
Part V: Mini-Cases on ERM and Risk
Part VI: Other Case Studies
Brief descriptions of the contributors and the chapters are
provided next.
PART I: OVERVIEW AND INSIGHTS FOR
TEACHING ERM
The first two chapters provide an overview of ERM and
guidance on ERM educa-
tion. As we have pointed out, education on ERM is crucial and
more universities
need to offer courses in this area. Our conversations with many
40. ERM educators
and consultants highlight how extremely challenging it is to
achieve excellence in
ERM education.
Chapter 2, “An Innovative Method to Teaching Enterprise Risk
Manage-
ment: A Learner-Centered Teaching Approach,” offers insights
and suggestions
on teaching ERM. This chapter covers the concept of flipping
the classroom with
learner-centered teaching (LCT), distinguishes it from
traditional lectures, and
describes how it can be used in teaching ERM. The LCT
approach emphasizes
active student participation and collaboration on in-class
activities such as case
studies versus the traditional lecture approach. This chapter
provides several
examples as to how LCT can be applied in teaching ERM,
utilizing Fraser and
Simkins’ (2010) book. David R. Lange and Betty J. Simkins,
both experienced ERM
educators, team together to write this chapter. David Lange,
DBA, is an Auburn
41. University Montgomery (AUM) Distinguished Research and
Teaching Professor of
Finance. He has received many prestigious awards for both
research and teaching
from the University and from several academic associations. He
has taught many
courses in the area of risk management and has consulted in a
significant num-
ber of individual and class insurance–related cases in both state
and federal court.
Betty Simkins, PhD, the Williams Companies Chair of Business
and Professor of
Finance at Oklahoma State University, is coeditor of this book.
PART II: ERM IMPLEMENTATION AT
LEADING ORGANIZATIONS
Part II is a collection of ERM case studies that give examples of
how ERM was
developed and applied in major organizations around the world.
Note that there
is no perfect ERM case study and the objective is for readers to
assess what they
believe was successful or not so successful about these ERM
programs.
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ENTERPRISE RISK MANAGEMENT CASE STUDIES 5
The first case study in this book describes ERM at Mars, Inc.
Larry Warner, who
is the former corporate risk manager at Mars, Inc. and now is
president of Warner
Risk Group, describes the ERM program at the company in
Chapter 3. Mars is
a global food company and one of the largest privately held
corporations in the
United States. It has more than 72,000 associates and annual net
sales in excess
of $33 billion across six business segments—Petcare,
Chocolate, Wrigley, Food,
Drinks, and Symbioscience. Its brands include Pedigree, Royal
Canin, M&M’s,
Snickers, Extra, Skittles, Uncle Ben’s, and Flavia. With such
complex business oper-
ations, Mars recognized the importance of providing its
managers with a tool to
43. knowledgably and comfortably take risk in order to achieve its
long-term goals.
Mars business units use its award-winning process to test their
annual operating
plan and thereby increase the probability of achieving these
objectives.
The case study in Chapter 4 entitled “Value and Risk: ERM in
Statoil” was writ-
ten by Alf Alviniussen, who is the former Group Treasurer and
Senior Vice Pres-
ident of Norsk Hydro ASA, Oslo, Norway, and Håkan
Jankensgård who holds
a PhD in risk management from Lund University, Sweden.
Håkan is also a for-
mer risk manager of Norsk Hydro. In this case study, the
authors discuss ERM at
Statoil, one of the top oil and gas companies in the world,
located in Norway. In
Statoil, understanding and managing risk is today considered a
core value of the
company, which is written into the corporate directives and
widely communicated
to employees. ERM is thoroughly embedded in the
organization’s work processes,
44. and its risk committee has managed the transition from a “silo”-
mentality to pro-
moting Statoil’s best interests in areas where risk needs to be
considered.
Chapter 5, called “ERM in Practice at University of California
Health Systems,”
is written by their former Chief Risk Officer (CRO), Grace
Crickette, who is now
the Senior Vice President and Chief Risk and Compliance
Officer of AAA Northern
California, Nevada, and Utah. The University of California’s
(UC) Health System
is comprised of numerous clinical operations, including five
medical centers that
support the clinical teaching programs for the university’s
medical and health sci-
ence school and handle more than three million patient visits
each year. ERM plays
an important role at the UC Health System and assists the
organization in assess-
ing and responding to all risks (operational, clinical, business,
accreditation, and
regulatory) that affect the achievement of the strategic and
financial objectives of
45. the UC Health System.
The descriptive case study in Chapter 6, written by Dr. Mark
Frigo from
DePaul University and Hans Læssøe, the Strategic Risk
Manager of the LEGO
Group, provides a great example of integrating risk management
in strategy devel-
opment and strategy execution at the LEGO Group, which is
based on an initiative
started in late 2006 and led by co-author Hans Læssøe. The
LEGO methodology is
also part of the continuing work of the Strategic Risk
Management Lab at DePaul
University, which is identifying and developing leading
practices in integrating
risk management with strategy development and execution.
United Grain Growers (UGG), a conservative 100-year-old
Winnipeg, Canada-
based grain handler and distributor of farm supplies, was an
ERM pioneer. Chap-
ter 7 called “Turning the Organizational Pyramid Upside Down:
Ten Years of Evo-
lution in Enterprise Risk Management at United Grain Growers”
46. analyzes the ERM
program at United Grain Growers 15 years later. When UGG
announced that it
had implemented a new integrated risk-financing program in
1999, it received
a great deal of attention in the financial press. CFO magazine
hailed the UGG
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6 Implementing Enterprise Risk Management
program as “the deal of the decade.” The Economist
characterized it as a “revo-
lutionary advance in corporate finance,” and Harvard University
created a UGG
case study. While most outside attention focused on the direct
financial benefits
of implementing the program (protection of cash flow, the
reduced risk-capital
required, and a 20 percent increase in stock price), scant
attention was given to the
47. less tangible and therefore less measurable issues of
governance, leadership, and
corporate culture—the conditions that enabled such innovation.
It was a combi-
nation of a collaborative leadership open to new ideas, a culture
of controlled risk
taking, and active risk oversight by the board that produced a
strategic approach
to UGG’s risk management process. This chapter is written by
John Bugalla, who
is the principal of ermINSIGHTS.
John Hargreaves has written Chapter 8 titled “Housing
Association Case
Study of ERM in a Changing Marketplace.” He has a
mathematics degree from
Cambridge University and six years strategy consultancy
experience at KPMG.
This case study features four real-life charitable housing
associations in England
and Wales, each with a different strategy and risk environment.
Simple yet prac-
tical tools to assist in risk identification and prioritization are
also presented. This
case study has two main aims. The first is to help develop an
48. understanding of
the importance of ERM in a charitable context, showing that
modern charities are
often very active organizations that face significant risks.
Second, the case aims to
illustrate the need for a close relationship between risk
assessment and strategy
development, particularly in sectors where objectives are
defined in social as well
as economic terms. Each of the four cases has a different
perspective and challenges
the student or practitioner to identify and assess the risk and
develop possible risk
treatments for each.
Chapter 9, “Lessons from the Academy: ERM Implementation in
the Univer-
sity Setting,” was written by Anne E. Lundquist. She is
pursuing a PhD in the
Educational Leadership program at Western Michigan
University with a concen-
tration in Higher Education Administration. This chapter
explores the unique
aspects of the University of Washington’s (UW) risk
environment, including how
49. leadership, goal-setting, planning, and decision-making differ
from the for-profit
sector. The lack of risk management regulatory requirements,
combined with cul-
tural and environmental differences, helps explain why there are
a limited number
of fully evolved ERM programs at colleges and universities.
The second half of the
chapter explores the decision to adopt and implement ERM at
UW, including a
description of early decisions, a timeline of how the program
evolved, a discus-
sion of the ERM framework, and examples of some of the tools
used in the risk
management process. It traces the evolution of the UW program
as well as demon-
strates decisions that administrators made to tailor ERM to fit
the decentralized
culture of a university.
The case study in Chapter 10, “Developing Accountability in
Risk Manage-
ment: The British Columbia Lottery Corporation Case Study,”
demonstrates how
ERM was successfully implemented in a Canadian public sector
50. organization over
a 10-year period. Jacquetta Goy, author of this chapter, was the
Senior Manager,
Risk Advisory Services at British Columbia Lottery Corporation
and was respon-
sible for establishing and developing the ERM program.
Currently, Jacquetta is
the Director of Risk Management at Thompson Rivers
University, Canada. This
case study focuses on initiation, early development, and
sustainment of the ERM
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ENTERPRISE RISK MANAGEMENT CASE STUDIES 7
program, highlighting some of the barriers and enablers that
affected implemen-
tation. This case study includes a focus on developing risk
profiles; the role of
risk managers, champions, and committees; and the
development of effective risk
51. evaluation tools. The approach to ERM has evolved from
informal conversations
supported by an external assessment, through a period of high-
level corporate
focus supported by a dedicated group of champions using voting
technology to
an embedded approach, where risk assessment is incorporated
into both opera-
tional practice and planning.
Chapter 11, “Starting from Scratch: The Evolution of ERM at
the Workers Com-
pensation Fund,” describes the evolution of a formal ERM
program at a midsize
property casualty insurance carrier. This chapter is authored by
Dan Hair, the CRO
of the Workers Compensation Fund. In this chapter, the
motivations of executive
management and the board of directors in taking existing
strategic risk manage-
ment discussions to a higher level are reviewed. The step-by-
step actions taken by
the company to develop the ERM program are explained in
chronological order.
External resources used are also commented upon. The chapter
52. concludes with a
discussion of striking an ongoing balance between program
rigor, documentation,
and business needs.
Chapter 12, “Measuring Performance at Intuit: A Value-Added
Component
in ERM Programs,” shows how Intuit, maker of Quicken,
QuickBooks, and Turbo-
Tax, is committed to creating new and easier ways for
consumers and businesses to
tackle life’s financial chores, giving them more time to live
their lives and
run their businesses. This case study shows how Intuit, a global
company, is
exposed to a wide range of customer-related and operational
risks. Understand-
ing the risk landscape enables Intuit to formulate and execute
strategies to address
potential pitfalls and opportunities. The author, Janet Nasburg,
is Chief Risk Offi-
cer at Intuit. Janet is responsible for driving Intuit’s ERM
capability, ensuring that
the company appropriately balances opportunities and risks to
achieve optimal
53. business results. Before Intuit, Janet spent 16 years in various
finance roles at Visa,
and has more than 30 years of risk management and finance
experience.
Chapter 13 describes TD Bank’s ERM program and how it has
been developed
to reinforce the risk culture and ensure that all stakeholders
have a common under-
standing of how risks are addressed within the organization.
This is achieved by
identifying the risks to TD Bank’s business strategy and
operations, determining
the types of risk it is prepared to take, establishing policies and
practices to gov-
ern risks, and following an ERM framework to manage those
risks. This chapter is
co-authored by Paul Cunha and Kristina Narvaez. Paul Cunha is
Vice President,
Enterprise Risk Management at TD Bank. During his career at
TD Bank, he has
spent time in risk management, internal audit, retail banking,
commercial bank-
ing, and corporate and investment banking. Kristina Narvaez is
the president and
54. owner of ERM Strategies, LLC, and is co-editor of this book.
PART III: LINKING ERM TO STRATEGY AND
STRATEGIC RISK MANAGEMENT
Part III of this book demonstrates the link between ERM and
strategy in what is
now being called strategic risk management (SRM). SRM
represents an important
evolution in enterprise risk management, shifting from a
reactive approach to a
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8 Implementing Enterprise Risk Management
proactive approach in dealing with the large spectrum of risks
across the organi-
zation. These case studies view their risk-taking activities in a
strategic way, not
only to protect the organization’s value and assets, but also to
be able to capture
new value that is in alignment with the strategic goals of the
55. organization.
Zurich Insurance Group, the case study in Chapter 14,
demonstrates the link
between ERM and strategy. Zurich is a global insurance carrier
and is exposed to
a wide range of risks. Zurich recognizes that taking the right
risks is a necessary
part of growing and protecting shareholder value. It is careful
not to miss valu-
able market opportunities that could attract the best talent and
investor capital, but
must also balance the growth opportunities with the reality that
it is operating in
a complex world economy. This chapter is co-authored by Linda
Conrad, Director
of Strategic Business Risk Management at Zurich and Kristina
Narvaez, president
and owner of ERM Strategies, LLC and co-editor of this book.
Linda leads a global
team responsible for delivering tactical solutions to Zurich and
to its customers on
strategic issues such as business resilience, supply chain risk,
ERM, risk culture,
and total risk profiling.
56. Chapter 15, “Embedding ERM into Strategic Planning at the
City of Edmon-
ton,” is written by Ken Baker, who is their ERM Program
Manager. This study
examines the process used by the City of Edmonton in Alberta,
Canada, to estab-
lish its strategic ERM model. After examining several existing
frameworks, the
City decided on a framework based on the ISO 31000 risk
management standard,
but customized to suit the City’s needs. During the process,
administration had
to weigh factors common to any large organization, as well as
those specific to
governments in general and municipalities in particular. The
chronicling of this
process may assist those in similar organizations to more
successfully implement
their own ERM and SRM programs.
Chapter 16 describes a brief history of the evolution of
enterprise risk
management and describes a new and innovative approach
(value mapping) to
57. measuring the potential value by taking risks. This chapter also
provides a model
for incorporating the ERM process into strategic planning. John
Bugalla, Principal
of ermINSIGHTS and author of Chapter 7, and James Kallman,
a finance professor
at St. Edward’s University, co-author this chapter. John’s
experience includes
30 years in the risk management profession serving as
Managing Director of
Marsh & McLennan, Inc., Willis Group, Plc., and Aon Corp.,
before founding
ermINSIGHTS. James teaches courses in finance, statistics, and
risk management.
PART IV: SPECIALIZED ASPECTS OF
RISK MANAGEMENT
Part IV of the book captures unique aspects of ERM so that the
reader can learn
about the many broad applications, including insights into
managing specific
types of risk. This part starts with a case study in Chapter 17 of
the challenges
of risk management within a typical police department. This
case is followed by
58. eight additional chapters addressing other intriguing aspects of
risk management.
Andrew Graham reveals the complex and challenging aspects of
risk manage-
ment in Chapter 17, “Developing a Strategic Risk Plan for the
Hope City Police Ser-
vice.” This fictional case study was developed based on many
years of teaching risk
management to police forces. The setting is a medium-sized but
growing city that
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ENTERPRISE RISK MANAGEMENT CASE STUDIES 9
is facing many issues, including changes in demographics,
traffic issues, budgetary
challenges, and so on. The student is required to act as a
consultant who has been
hired by the chief of police to assist him in briefing the Police
Services Board and the
59. mayor in understanding the most critical risks to their objective
of having a best-
in-class police service for their citizens. Andrew Graham
researches, teaches, and
writes on public-sector management, financial management,
integrated risk man-
agement, and governance at Queen’s University School of
Policy Studies, Canada,
as well as a variety of international and Canadian venues.
Andrew had an exten-
sive career in Canada’s criminal justice system and has taught
and worked with
police services and police boards and commissioners in a
variety of ways for the
past 10 years.
Chapter 18, “Blue Wood Chocolates,” is designed to facilitate
discussion of the
implementation of an ERM framework, corporate governance
issues, and com-
modity risk management. The situation that this fictional
company faces is typi-
cal of many midsize companies that have performed
satisfactorily in the past but
are exposed, often unknowingly, to major potential risks and do
60. not have the
internal governance and risk management structures to identify,
quantify, and
manage such risks adequately. In particular, this case illustrates
commodity and
foreign currency exposures, and challenges the student to
investigate the specifics
of hedging such positions. Rick Nason, PhD, CFA, and Stephen
McPhie, CA, coau-
thored this chapter. Rick is an associate professor of finance at
Dalhousie Univer-
sity, Canada, and is also a founding partner of RSD