1. Soumya Ranjan Nayak Mobile: +91 8008304796
Email: soumyaranjan_er@yahoo.co.in
Summary: Currently working as a Project Lead in ICICI Bank covers e-banking retail domestic as
well as international domain including features such as payment services, account services, direct
Banking and mobile banking services.
Career Objective: Seeking a challenging position and strive for excellence with dedication,
proactive approach, positive attitude and passion towards the work that will fully utilize my logical
and reasoning abilities in the best possible way for the fulfillment of organizational goals.
Professional Summary:
 Decisive, Results-Focused Business Analyst offering an experience of more than 11 years
in IT in Banking & Finance Domain.
 8+ years of experience as a Business Analyst with ICICI Bank, primarily in Retail Internet
Banking.
 Accomplished tasks in phases of Software Development Life Cycle (SDLC) such as
development, testing, documentation and maintenance, including requirement analysis,
software specifications and high/low level design, testing and deployment.
 Experienced in gathering Customer Requirements, Functional Requirements and converting
them to Technical Requirements.
 Proficient experience in performing the code review for the existing projects and guiding the
developers to develop application with perfect coding standards, writing efficient code,
developing reusable components, exception handling etc.
 Proactively address all issues of deadline sensitivity in projects and well versed with all the
underlying processes in the Retail and Mobile Banking domains and analysis of live issues
and fraud transactions.
 Maintenance and Enhancement of existing product within defined budget.
 Support business cases creation, detailed functional specifications and wire frames, with an
excellent track record of developing, launching online banking products.
 Experience in co-coordinating with business, operations and IT across all phases of
software development life cycle.
 Analyzing change in functionality and impact analysis of the same.
 Expertise in writing and implementing Test scenarios, Test cases, System testing,
Regression testing and maintaining Traceability Matrices for baseline documents.
 Adroit at analyzing the organization's requirements and identify loop holes.
 Keen problem solving skills allowing rapid assimilation and resolution of complex problems.
 Adept at juggling multiple tasks in a high-pressured environment
 Requirements Analysis and converting high level requirements to functional and non-
functional requirements.
 High level of technical understanding as well as a good understanding of product
development processes and concepts.
 Creating graphical representations of complex business processes

2.  Providing clarification for open topics as an Application Owner(AO) of retail internet banking
applications
 Prioritized business and system problems, conducted impact analysis.
 Ability to present business and technical issues, ideas, and recommendations clearly in
verbal, written and presentation formats.
 Ability to work effectively with international, cross-functional teams and to internalize new
processes and developments in a highly dynamic industry.
 Proven track record for timely delivery and successful project management.
 Results orientation and efficiency in an environment which is often that complex.
 Possess good work ethics with excellent communication skills and have the ability to work
independently & as a part of team.
Technical Expertise:
 Programming Languages: C, C++, Core Java, J2EE
 Databases: MS SQL Server 2005 onwards, Oracle 11g
 Internet Technology: XML and HTML/ DHTML, JavaScript
 Project supported Tools: Microsoft VSS, TEXT PAD, EDIT PLUS, Eclipse, Winscp, Putty
 Documentation Tools: MS office, Open office
 Application Server: IBM WebSphere, Apache
 Project Management Tool: Microsoft Office Suite
 Operating Systems: Windows (NT/2000/XP/7/8), UNIX
 Protocol: HTTP, HTTPS, TCP/IP, SFTP
 Methodologies: UML, RUP, SDLC, Waterfall, Agile
Work Experience:
Project Lead, ICICI Bank Ltd. (May, 2007 to till
date)
Finacle e-Banking Application (FEBA) implementation at ICICI bank.
The major responsibilities are:
 Experienced in conducting the functional / system / UAT testing.
 Leading a team for analysis and resolution of critical production -Technical / Functional
issues and mentoring the team.
 Decide efficient approaches for better performance of application and performance tuning.
 Responsible to Set and Streamline the processes for project implementation and operations
and assuring the quality delivery of projects in all possible ways.
 Interaction with Vendor and Business Team to understand the requirement and discuss the
possible Solutions and identifying the work to be done in-house and what to be shared with
Vendor
 Reviewing the approach documents shared by vendor, High level and low level design for
the activities to be done in-house.

3.  Providing suitable suggestions to improve the operational efficiency and drive the business
volumes.
 Coordinate with end user, Business and development teams. BA activities like :
Requirement doc preparation, Testing scope checklist, Test Strategy review, Engagement
with back-end Interfacing and core team, Budget estimation, Task Delegation activities etc..
Project Summary:
Project name: Retail Internet Banking
Worked for Finacle e-Banking implementation at ICICI bank retail division. Retail Internet Banking,
International is a facility provide by ICICI Bank enabling the user to complete a number of activities
through online without visiting the branch. This application is an integration of many applications
such as CAR, CDCI, UBPS, EAI, DCMS, LOP, SMS Gateway, Invest@Easy, CSAM, Cross Sell,
FCRM, Shopping Mall, Payment Gateway, etc., The major responsibilities were to prepare High
level and low level design for the activities to be done in-house, reviewing the approach documents
provided by vendor, support business team in testing.
Retail Internet Banking, Canada (April, 2014 to till date)
 Implementation of Remittance module, which is used to make online fund transfer to India to
a registered user, this includes addition of beneficiaries, confirming the beneficiaries,
viewing payment history.
 Implementation of mobile banking and Tablet application for Canada internet banking.
 Design and development of SMS based second level authentication for login to internet
banking application.
 Implementation of Arcot for second authentication and risk evaluation purpose. With risk
evaluation, there can be dynamic change in authentication level in Login module.
 Migrating the existing application from SQL server 2000 to SQL server 2008, WebSphere
Application server version 6 to 7 and Windows 2000 to 2008
 Preparing and executing the test plan, test cases, test scenarios, test data and quality
assurance of new projects. Conduct UAT & Go-Live operations.
 Analyzing the business requirements in close coordination with the client and business team
 Regularly monitoring the application with third party and working on any changes requested
or introduced by any stakeholders in order to optimize the performance and financial impact
of an application.
 Migration of the RIB Intl Application from Webspere Application server version 6 to version
7.
 Understand the business requirements and coordinate with the application teams including
third party vendors in designing the Test Cases.
 Coordinated as Application Owner for the Disaster Recovery Drill.
 Coordinated for the implementation of Secure Socket Layer (SSL) certificates.

4.  Coordinated as the Application Owner for Audit.
Software : Java, J2EE, MS SQL Server, Eclipse, XML, JavaScript, IBM WebSphere and MS Office
Retail Internet Banking, United Kingdom (April, 2013 to March,
2014)
 Implementation of Global View functionality.
 Implementation of two new products HiSAVE Super Saver Savings Account and HiSAVE
Super Saver Remittance Accounts was also done in April 2013.
 Implementation of transaction modules for inter and intra bank transfers
 Design and development of SMS based second level authentication for login to internet
banking application.
 Development of Online Travel Card Application. Under this service, customers will be able to
apply online for the purpose of using travel card in India.
 Implementation of Unique Mobile number registration module.
 Implementation of remittance modules
 Implementation of FCRM module
 Worked as an end to end Test manager and coordinate with various applications teams
during the test execution.
 Participates in impact analysis and test cases for a software development
 Interacting, Collaborating and Communicating with all Stakeholders for Business and
Operational requirements and conveying the same to technical development team with all
supporting and relevant documents and inputs.
Software : Java, J2EE, MS SQL Server, Eclipse, XML, JavaScript, IBM WebSphere and MS Office
Retail Internet Banking, Germany (Sept, 2012 to April, 2013)
 Implementation of SMTP mail routing
 FCRM module implementation.
 Migrating the existing application from SQL server 2000 to SQL server 2008, WebSphere
Application server version 6 to 7 and Windows 2000 to 2008
 Responsible in preparing Test Reports, Risk Mitigation document, Test Strategies, Test
Execution reports and walk through the documents with Business and Project Managers.
 Resolving the customer queries and ensuring maximum customer satisfaction.
 Issuing deliverable like Deployment Codes, High level Documents, Functional Specification
Documents, Use Cases documents for UAT as well as production.

5.  Review operations and business requirements
Software : Java, J2EE, MS SQL Server, Eclipse, XML, JavaScript, IBM WebSphere and MS Office
Retail Internet Banking, Singapore (March, 2012 to Sept, 2012)
 Implementation of End To End Encryption of User log-in password.
 Implementation of Transaction Sign-in, a token based authentication for any user
transaction as per the guidelines of the Monetary Authority of Singapore and was
implemented for the first time in any ICICI Bank site
 Conduct walk through sessions with business and various application teams on Test
conditions review
 Implementation of the Service Requests Module.
 Implementation of the Transaction module.
 Implementation of 2 Factor Authentication using SMS OTP.
 Implementation of HSM server secure encryption logic in the user module for secure
encryption of user password and storage of the same in the database.
 Implementation of Remittance module .
 Implementation of Direct Banking.
 Business Interaction for reporting and resolving the queries related to development.
 Interface and coordinate tasks with internal and external technical resources
Software : Java, J2EE, MS SQL Server, Eclipse, XML, JavaScript, IBM WebSphere and MS Office
Retail Internet Banking, USA (Sept, 2011 to March, 2012)
 Involved in Creation of DR application and database server along with its periodic testing.
 Develop Backup Policy, purging Policy, Disaster Recovery Drill Policy of an Application and
Database server.
Software : Java, J2EE, MS SQL Server, Eclipse, XML, JavaScript, IBM WebSphere and MS Office
Retail Internet Banking, Srilanka (April, 2011 to Sept,
2011)
 Implementation of User creation module in Retail Internet Banking Srilanka
 Implementation of new projects, Understanding the business requirement & coordinating
with vendor.
Software : Java, J2EE, MS SQL Server, Eclipse, XML, JavaScript, IBM WebSphere and MS Office
Retail Internet Banking, HongKong (May, 2010 to April,
2011)
 Implemented the Retail Internet Banking Channel for Hongkong in production
 Implementation of the Transaction module(including SMS OTP Validations).
 Implementation of Remittance module, used to make online fund transfer to India to a
registered user.
 Implementation of the Service Requests Module.

6.  Implementation of checks like Dormancy Control, implementation of Form encryption so that
none of the user input can be intercepted and modified, implementation of Maker Checker in
the admin module for Operational work.
 Requirement Analysis for the development and implementation of the Bill Payments module.
 Maintenance activity like Purging, Backup Scheduling, Space maintenance at
web/application & Database server.
 Suggesting new requirements for the project that could be done for better efficiency.
 Acted as FPR for conducting Disaster Recovery drill of RIB application.
Software : Java, J2EE, Oracle 10g, Eclipse, XML, HTML/DHTML, IBM WebSphere and MS Office
Retail Internet Banking, India (April, 2009 to May, 2010)
 Designing & implementing the Change Management processes ensuring risk management,
controls and governance as part of project implementation of Retail Internet Banking India
 Change management requires understanding various banking system like Finacle, UBPS,
CDCI, FCRM etc.
 Gathering the business requirements and leading the development, UAT, implementation of
project & bug-fixing.
 User engagement through regular calls and explaining the development stages, obtaining
their regular feedbacks through surveys.
 Preparation of Strategic plan, Application Integration and implementation of various banking
applications like Finacle, CDCI, DCMS, Payment & other applications.
 Driving Process Improvements both from Business, Technology and Operations point of
view, advice system features and propose system amendments.
 Implemented Invest@Ease in production. (Invest@Ease is an online service provided by
ICICI Bank India to invest in Mutual Funds by logging into the ICICI RIB India Net banking.)
 Managing Vendor Interactions i.e. vetting out solutions given by vendors, monitoring the
work done and maintaining the relationship as a whole.
 Resolving of critical production issues and mentoring the team
 Fixing issues with communication between different interfaces of internet banking
 Designing of different Business artefacts like BRS, Impact Analysis, Technical artefacts like
Project Discussion Phase, Software and Hardware Requirement specification, Change
Request Document, Reviewing Approach Documents and Functional Testing documents.
 Deployment of war, jar and database scripts on LIVE servers.
 Monitor servers to minimize or avoid business impacting outages or disruptions.
 Develop documentation for maintenance procedures for server infrastructure.
 Coordinated as the Application Owner for security Audit and closing security vulnerability.
Software : Java, J2EE, Oracle 10g, Eclipse, XML, HTML/DHTML, IBM WebSphere and MS Office
ICICI Bank, iMobile (Mobile Banking) (Oct, 2008 to April, 2009)
This is another remote channel provided by ICICI Internet Banking team to carry out the day to day
transaction for their account holder from their mobile. This project facilitate existing bank user to

7. download the application on their mobile and operate it for day to day transaction such as fund
transfer, bill payment etc. iMobile application has been developed by C-SAM and is integrated with
internet Banking Application for all the facilities provided.
 Handling the final implementation of the project and providing post-implementation support.
 L2 / L3 level support for Mobile Banking application
 Attend various Telecoms and Discussions with business team to clarify any queries
regarding the functionality and the requirement etc.
 Requirement gathering, Requirement generation, Testing and Implementation.
Software : Java, JSP’s, EJB, MS SQL Server 2000, XML, HTML/DHTML, JavaScript and MS Office
IMT (Inward MoneyTransfer) (April, 2008 to Oct, 2008)
This utility is hosted on internet banking application of ICICI Bank - Receive Fund link on
www.icicibank.com. This utility has been developed to facilitate to pull the amount from any other's
bank account after mandate approval & authorization.
 Assist in all phases of coding, implementation, integration, and deployment to testing and
Production sites support.
Software: JSP’s, Struts, MS SQL Server 2000, Eclipse, XML, HTML/DHTML and IBM WebSphere
ICICI Bank, Direct Banking (May, 2007 to April, 2008)
Branch free Banking, apart from the ICICI Internet banking, provides a new Internet Banking facility
i.e. Personal Banking (www.b2.icicibank.com The Xpert Savings Account is a smart, truly online
account- the first of its kind in India, where the transactions are done online of your Xpert account
online. User can fund his Xpert account from your accounts of non-ICICI banks as well as your
ICICI Bank instantly using the online Funds Transfer Facility. User can also pay his bills or credit
card dues outstanding through this account.
 Resolving all customer related issues by daily conference calls and writing Issue Logs
 List the impact on the other modules
 Coding, Testing and debugging the modifications.
Software: Core Java, JSP, Servlet, MS SQL Server 2000, HTML and MS Office
Other modules worked on include
 SMS Payee Nick Name
 Grid card inducement
 NEFT payee migration
 Bank@Home
 Bill payments through credit cards using mobile banking
 Pull URN module

8.  Biller charges
Syscomes Enterprise Solution Pvt. Ltd., Bhubaneswar (May, 2004 to April,
2007)
 My part of the job was concerned with JSP, Servlet and Core Java.
 I was working as a Java Developer.
 Developed code for the in-house application.
Software: Core Java, JSP, Servlet, MySQL and HTML
Educational Background:
 B.E. in Computer Science and Engineering from Utkal University
 +2 Science from C.H.S.E., Odisha
 Matriculation from B.S.E., Odisha
Personal Details :
Name : Soumya Ranjan Nayak
Date of Birth : 21-05-1981
Gender : Male
Marital Status : Married
Proficiency in Languages : English, Hindi, Odia
PAN : AFQPN3111G
Contact Number : +91 8008304796
Current Location : Hyderabad
Declaration:
I hereby declared that the above written particulars are true to the best of my knowledge and belief.
Date: Signature:
Place: Hyderabad
(Soumya Ranjan Nayak)