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The Future of Search
Retargeting: The new Behavioural Ads
What’s he talking about? Ok, so today I’m going to cover: ,[object Object]
How it works
A couple of quick and dirty case studies
Some ideas on how it can be applied
Some top tips
Some advanced strategies & techniques
And THEN... I’m going to finish talking.,[object Object],[object Object]
Retargeting Applications: ,[object Object]
Showing Ads to people after they’ve left your website
Note: Retargeting is a LOT like email marketing ,[object Object]
Retargeting Some of the players: www.retargeter.com www.yahoo.com www.google.com
Google Remarketing – How? Always Plan first! ,[object Object]
As soon as they’re added, an audience list begins to build
Once the list hits 500 people, Google text, image and/or video Ads can be displayed to them reminding them to come back.
Visitors who do convert can be added to a separate audience list so they’re not followed (stalked).
http://www.youtube.com/watch?v=Ww0iqj3wppY,[object Object]
Remarketing Case Study A small Australian-based Online Retailer.
Remarketing Case Study
Remarketing Case Study 2.
Remarketing Case Study 3.
Remarketing Case Study 4.
Some Application Ideas
Retargeting is creative If you’re a creative and logical thinker, you’ll find Remarketing addictive. The following slides are some ideas on how it can be utilised. WARNING! - Google ‘Display Ad Builder’ Madness coming up...
Retargeting Ideas Branding Show Ads to people to keep your brand top of mind...  (note, there’s no call to action in these Kogan’s Remarketing Ads)
Retargeting Ideas Abandoned Carts Retarget people if they’ve not completed a checkout process, with coupon code offer –  i.e. 10% off. Use auto-responder emails (just like Barry Smyth does when you abandon registration for this event!) Note: this an example Ad!
Retargeting Ideas Campaign Support Retarget to people when you have a campaign running... Note: this is also an example Ad!
Retargeting Ideas Special Occasions Retarget to people when Special Occasions roll around...  Think Christmas, Valentines Day etc...  Note: this is also an example Ad.
Retargeting Ideas Daily Deals Retarget to people showing new deals... (requires forward planning) Note: these are also example Ads.
Retargeting Ideas Product Launches Retarget to people showing new or updated products... Note:  This is a real Ad.
Retargeting Ideas Competitions Retarget to people to promote your new competitions...
Retargeting Ideas Promotion - Competition Reminders Retarget to people who have viewed a promotion page on your site but did NOT enter... Note: I wish this was a real Ad.
Retargeting Ideas Recruitment Retarget to people who have viewed a job page on your site... Note: this is also an example Ad.
Retargeting Ideas Reputation Management?
Retargeting Ideas Note: this is an example Ad.
Retargeting Ideas Ads to say ‘Thanks’ Thanks for entering? Thanks for your support? Thanks for just being you? Note: this is an example Ad.
Some Top Tips
Retargeting Top Tips Keep Text and Image Ads in Separate AdGroups
Retargeting Top Tips 2.	Make sure Image Ads use similar colours and fonts to website (increases re-call and familiarity)
Retargeting Top Tips Use lots of creative variation (Text and Image) to prevent ‘Banner Burnout’.For Display, use lots of different sizes and shapes to obtain Maximum Reach.
Retargeting Top Tips 4.	If budget is low, use Display Ad Builder templates to create Ads, then screen-grab, crop in Photoshop and upload as Google Image Ads – they get approved much faster than DAB  (Display Ad Builder) Ad’s.
Retargeting Top Tips 5.	Bid high initially (similar to new display campaigns) to get seen and established quickly, then try pulling back...
Retargeting Top Tips 6.	Use Frequency Capping or Ad-Scheduling in AdWords Campaign settings to help prevent over-exposure...
Retargeting Top Tips 7.	Start building remarketing lists NOW even if you don’t think you’ll ever use them! You never know...
Retargeting Top Tips Combine Audiences where possible. Create an Audience list to remove people who have previously bought from you. 	Here’s how...
Retargeting Top Tips
Retargeting Top Tips 9.	Make sure you allow people to opt out of remarketing...
Advanced Retargeting/Remarketing
Advanced Retargeting Ideas Use dynamic script injection on forms to create highly targeted lists.  Inject Male retargeting script Or...  Inject Female retargeting script
Advanced Retargeting Ideas Let’s say you’re HP and you sell printers.  Create a ‘custom combination’ audience list to show people Ads exactly 1 month after purchase reminding them about great toner offers (ongoing consumables etc). Here’s how...
Advanced Retargeting Ideas
Advanced Retargeting Ideas
Advanced Retargeting Ideas
Advanced Retargeting Ideas You can also setup auto-responder remarketing campaigns. Weeks 1 – 2 after visit, show the 1st Ad Weeks 2 – 4 after visit, show the 2nd Ad Weeks 4 – 6 after visit, show the 3rd Ad And so on...

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Some Advanced Remarketing Ideas

Editor's Notes

  1. Without a private detective, it’s impossible to market to customers who’ve been in and out of your physical store.
  2. Retargeting/remarketing gives you a second chance to convert visitors into Paying customers (if you do it right)
  3. Note: Google Has over 1,000,000 AdSense partners in it’s network.
  4. Here you can see the relationship between the effectiveness of ‘deep’ audiences and ‘shallow’ audiences.
  5. Mick Case Study 1 showing massive ROI – especially on View Through’s
  6. Mick Case Study 2 – very high Conversion rates and low CPA’s in this example. Also high impression rates.
  7. Mick Case Study 3 – Good Conversion rates and respectable CPA’s in this example. Also good impression rates.
  8. Kogan are lazy, they use site-wide remarketing scripts. But no CTA in the Ads means low click through on ad’s (good) because then they get more search traffic.
  9. You can also show product-specific promocodes from product page remarketing scripts
  10. You know these people already know your brand – retarget for campaigns
  11. You know these people already know your brand – retarget for campaigns
  12. With forward planning setting up the deals, then scheduling the campaign in AdWords you can get your specific daily deals up and running (remember to turn them off if the deal is fully subscribed – manual process). Image Ads can be trickier, in terms of approval lag time, but you could try anyway.
  13. If people have shown an interest on your website for a particular product and you then update and release a new model, (think Ford Territory) you can show them ads showing off the new model (or even a ‘sneak peek’ exclusive first look?)
  14. You can advertise/promote competitions to previous visitors…
  15. I’ll talk about how to create different/segmented audiences shortly
  16. You know they’re interested in a certain job position, remind them to apply.
  17. Vodafone are doing a great job with this problem but could take it even further by remarketing to people who visit the customer service update page with regular updates
  18. Say thanks for something… Again, plan for post campaign activity to maximise lifespan
  19. No brainer
  20. You can see that Kogan is doing this well.
  21. Problem is Google Takes Ages to approve image ads – use display ad builder and ‘image ad’ them as Google puts DAB Ads at the bottom of the pile
  22. Build Image Ads from DAB Ads for faster approval.
  23. Problem is Google Takes Ages to approve image ads – use display ad builder and ‘image ad’ them as Google puts DAB Ads at the bottom of the pile
  24. Although its tempting, don’t piss people off.
  25. Build those lists!
  26. Build those lists!
  27. Build those lists!
  28. Ripcurl privacy policy page updated for opting out.
  29. Autoresponsder type concept
  30. You can target by geoggraphy – using facebook and thengooglegeotargeting as well, Days of the week?