This document provides an overview of Soluzione and its RTO management software called SolzRBM. Soluzione is an IT consulting firm that provides CRM consulting, application development, and electronic publishing services. Its flagship product, SolzRBM, is a cloud-based student lifecycle management solution for RTOs that allows recruitment, academic management, finance, reporting and more to be managed through a single platform. Key features of SolzRBM include student recruitment tools, academic process management, finance and fee management, student services, HR functions, business intelligence reporting, and integration with other systems. It provides a 360-degree view of each student and aims to deliver a personalized experience through features

1. TABLE
OF CONTENTS
1. TABLE OF CONTENTS
2. SOLUZIONE
ABOUT US
Our Philosophy
3. OUR SERVICES
A PROMISE TO OUR CUSTOMERS
CRM Consulting
Application Development
Electronic Publishing
4. SolzRBM
THE SMARTER SOLUTION TO RTO MANAGEMENT
5. SolzRBM FEATURES
6. SolzRBM TECHNICAL OVERVIEW
7. SolzRBM AN ON-DEMAND SOLUTION
8. SolzRBM IS INNOVATION IN PROGRESS
1

2. ABOUT US
Soluzione is a Microsoft Gold Partner and leading IT Services & Consulting firm that provides
absolute solutions for your business. We help businesses of all types and sizes to leverage latest
technology solutions. We have successfully engineered systems to help build business grow,
automated- sales, customer service management, data migration and lots more through our
technology led solutions.
Whether it is an on-premise implementation or cloud deployment, our solution engineers utilize
rich industry domain experience and best practices to deliver the best automation systems for your
business.
Our Philosophy
”Deliver best of breed technology solutions while providing the right mix of business consulting and
technical expertise”
Innovative
Solutions
Transparency
& Integrity
People
Centric
2

3. OUR SERVICES
A PROMISE TO OUR CUSTOMERS
We at Soluzione, take pride in our work. Our work and products speaks for itself, with over 200 man-
years of experience and over 50 satisfied clients, we strive to make you successful through solutions
that simply works. Our teams are passionate and love what they do, so you can be sure that you will be
satisfied with all the services. Our offerings are:
CRM Consulting
Soluzione is a technology consulting firm that implements and supports Dynamics CRM 365
solutions. Our offering caters to different customers, from the small businesses to enterprise-level,
largescale implementations. We’ve learned from working with numerous customers, what it takes to
make a CRM implementation successful.
Application Development
Often software that suits your specific needs simply isn’t available in the market or is unviable.
When packaged solutions and software aren’t sufficient or flexible enough for your business,
Soluzione can custom-build to your specifications on alternative technologies and platforms.
Electronic Publishing
Soluzione is emerging as Electronic Publishing provider. Experts in Scanning & Digitization of
searchable formats of journals, books, delicate manuscripts, papers, etc. ultimately leading to a
paperless digital office and library for students around the world. All the examination records including
exam answer sheets, assessments and books can be digitized for transparency and easy access.
• Dynamics 365 CRM Consulting
• Configuration & Customizations
• Workflows & Automation
• Portals & Apps
• 3rd Party Integration
• Dynamics CRM Add-ons
• Support & Training
CRM Consulting
Application Development
• Enterprise Application Development
• Cloud Applications
• Mobility
• Enterprise Application Integration
• Mass Digitization
• Digital Preservation
• Electronic Publishing
• Digital Libraries
• Websites and Apps
Electronic
Publishing
3

4. THE SMARTER
SOLUTION TO
RTO MANAGEMENT
Soluzione’s RTO Business Management (SolzRBM) is
an end- to-end completely scalable, integrated and user
friendly solution that allows institutions to build, automate,
execute, and track their entire business processes.
SolzRBM is an all-new cutting edge enterprise business
solution for managing an RTO operating in Australia.
Soluzione brings a fresh approach to manage and automate
Australian RTO businesses. While most RTO software
packages claim to automate processes, only very few deliver
the extensibility and architecture to keep evolving to deliver
true “student centricity” and grow automation.
Delivering a consistent, responsive and personalized student
experience is key to drive revenue growth, staff productivity
and projects. SolzRBM implementation provides a “360
degree student view” transforming an organization into a
true “Student Centric” and responsive organization, distinctly
preferred by students and yet delivering performance for now
and future.
The management, staff, marketers & administrators,
students, agent partners and academics can plug into one
platform to work on one consistent set of student data in
real-time. It is enabled with flexible cloud and on-premise
deployments to solve the problem. It is completely scalable
to suit small, medium or large RTO organizations.
To see in detail and seek an estimate visit
www.solzrbm.com.au
4

5. FEATURES
Student Recruitment
Marketing Campaigns; Enquiries; Application;
Student On-boarding
Academic Process Management
Manage Courses, Unit and Subjects; Intake
Management; Class Scheduling and Management;
Credit Transfers, Assessment Grading and Certificates;
Student Progression
Finance & Fee Management
Student Payments and Fee Structures; Payment
Schedules and Processing; Manage Invoices and
Receipts; Online Payment; Financial Reporting
Student Services
General Case Management; Complaints and Appeals;
Continuous Improvement Program; Voice of Customer
Surveys
Human Resources
Recruitment; Academic Matrix; Staff Management
and Performance Appraisals; Timesheet and Payroll
Approval System
Manage Business Performance
Goals and KPI’s; Broker and Commission Management;
Achievements and Incentives
Business Intelligence & Reporting
Role Based Dashboards; Transactional Reports; Adhoc
Reporting
Document Management
Manage student documents in Sharepoint and Azure
Compliance
USI, CHESSN, AVETMISS 7 & 8, TGSS, VSL
Integration
SMS (Text), Xero, Moodle, Digital Signature
5

6. TECHNICAL OVERVIEW
Secured
Connection
Full integration
with
MS Outlook
Fully Responsive
End User Portals
for Students,
Agents and Trainers
External App
Integration:
Xero, Moodle,
USICHESSN
Mobiles
Tablets
Laptops / PCs
Integration
Gateway
Dashboards Text
Msgs
Activities
Document
Management
Emails
Certificates
Digital
Signature
Reports
MS
SharePoint
MS Dynamics
365
MS Azure
6

7. AN ON-DEMAND SOLUTION
With SolzRBM you can be sure each and every one of your stakeholders are able to work
without interruption and will always be using the latest technologies.
With a cloud based solution, you will have seamless upgrades to meet the newest
standards for CRM systems.
Your staff, students and partners will be able to access their system anytime,
anywhere and you can be sure they are always seeing the most up to date information.
Students
Internet Portal Module
Microsoft Azure / AWS
CLOUD BASED SOLUTION
Scale on Demand
Secure
Reduce CapEx
Auto Upgrades /
Stay Latest
Core RBM Module
Dynamics 365
Academic
Staff
Agents
ERP
and LMS
Administrative
Staff
7

8. IS INNOVATION IN PROGRESS
SolzRBM is an intelligent system built to work with RTOs to ensure compliance and student satisfaction
go hand in hand. Our Machine Learning system will tell you how your student
is feeling based on their communication with you. This will help you to improve your retention
and easily identify students at risk.
We are also happy to present our automated chatbot system which will handle frequently asked
questions from your stakeholders and allow your student services team to free up time to ensure all your
compliance requirements are met.
But it doesn’t stop there.
Automated systems will allow you to personalise your student communications
and follow up to increase your engagement.
The SolzRBM framework can work
with technologies of the future.
Machine Learning
Sentiment Index
Know your student’s sentiments
Preferred Program
Find student’s program enrollment probability
Student Drop-Out Indicator
Improve Retention
Find students at risk
Chat Bots
Automated Student Service
Digital Asistance - Handle Q&A
and FAQs from student
Personalized Follow-ups
Personalize follow up to increase student engagement
Teaching Assistance
Proactively provide relevant content
based on universities
Huge knowledge base
(research papers/case studies)
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