2. COMMUNICATION BARRIERS ?
Aspects of or conditions in a workplace that interfere with
effective exchange of ideas or thoughts. Such barriers include
(1) status differences
(2) gender differences
(3) cultural differences
(4) the organizational environment
3. Types of BARRIERS TO EFFECTIVE
COMMUNICATION
External Barriers
• PYHISICAL BARRIERS
• ORGANISATIONAL BARRIERS
• CULTURAL BARRIERS
• LANGUAGE BARRIERS
Internal Barriers
• ATTITUDINAL BARRIERS
• LISTENING BARRIERS
• BARRIERS WHILE SPEAKING
4. EXTERNAL BARRIERS
• External barriers are often due to the nature of the environment.
• In Organization, External Barrier include like :
– large working areas physically separated from others
– poor lighting
– staff shortage
– outdated equipments
– background noise
5. Solutions For External Barriers
• Large Working areas with cubicles
• have a certain amount of people in to a room
or a auditorium when discussing an important
issue.
• Address them all in once , using the proper
sound equipment.
• Avoid informing important things separately to
protect the integrity of the information.
6. Solutions For External Barriers
• Poor lighting and unpleasant environment
• Use elegant lightings in the meetings and
change them according to the time and
subjects.
• When projector screens are used, lower the
background lights.
• Air Conditioned and cozy places should be
used to avoid dull and cramped background.
7. Solutions For External Barriers
• Staff shortage
• Recruit enough staff members for the
organization and make them clear on
organizational goals.
• Create an organized officers hierarchy for the
organization in order to flow the top level
instructions to the bottom level.
8. Solutions For External Barriers
• Outdated equipment and materials
• Use high quality sound equipment in order to
clear voices and sounds. Eg: microphones and
speakers.
• Projector screens, computers and presentations must
be checked for the colors and the content before
addressing the gathering
9. Solutions For External Barriers
• Background noise
• For personal conversations, wear ear muffs or
headphones, which are noise cancelling.
• Arrange meetings in calm and special places
like auditoriums
• Avoid discussing important matters in public or
outside.