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Secure Testing. Anytime. Anywhere.
1
“Online education is like a rising tide,
it’s going to lift all boats”
-Anant Agarwal
edX President
Online Challenges
 Verification - how do you make sure a
student is who they say they are?
 Security - how do you make sure
students are taking exams honestly?
 Convenience - how do you offer
flexible and secure options?
 Cost - how do you make all of the
above fit your institution’s (or the
student’s) bottom line?
3
72% Admit to
Online Exam Cheating
5
How do you know who I am?
Online cheating affects
everyone’s credentials
“The issue of online cheating concerns many
educators, particularly as more students take
MOOCs for college credit, and not just for
personal enrichment.”
-New York Times, 2013
"
About Software Secure
Founded 1999
HQ in Newton, Massachusetts
(www.softwaresecure.com)
Award-winning solutions for secure, convenient and scalable exam integrity
wherever or whenever exams are administered - with different robust security
models for variable kinds of computer-based exam.
Solutions for Certification Organizations, Higher Education and K-12
- Distance Learning and Classroom Environments
- Assures integrity of test conditions with patented technology
- Authenticates test candidate’s ID with biometrics and proprietary monitoring
system
- End-to-end exam administration services
8
9
Award-Winning Technology for Online Proctoring
Secure Test Solutions
Software Secure provides a spectrum of solutions that protect the integrity
of test conditions and the authenticity of the student, while providing endto-end exam administration services.
Remote and Classroom Testing
Products & Services
 Remote Proctor PRO & NOW
 Video Review Services
 Securexam Browser
 Securexam Student
 Planet SSI
Patented
lock down technology
Remote Proctor NOW - Anytime. On-Demand.
 Utilizes existing webcam and microphone
that test-taker already owns- they can be
taking a test in less than three minutes!
 Records webcam view, audio and desktop to
ensure compliant exam conditions
 No need to schedule time or rely on a
proctor’s schedule to take a test
 Cost effective method to provide remote test
proctoring all for about $15 per exam
 Each test is reviewed by multiple certified
review specialists to catalog exam policy
violations
 Can work with any test delivery system

13
Remote Proctor PRO – The Gold Standard
Addresses every area of exam security by
authenticating his/her identity and controlling
a student's computer while watching and
listening to the exam environment.
Integrated Hardware & Software Components:
 Remote Proctor Pro : Hardware device that
uses biometrics to authenticate the identity of
the test-taker, records all sound, and videos a
360-degree view of the exam environment.
 Securexam : Patented software which
provides access to computer-based exams
while simultaneously locking down the desktop
by preventing access to all other nonexamination materials or applications
14
How it Works – Test-taker

Step 1: Authenticate & Access Exam
How it Works

Step 2: Select Exam
How it Works

Step 3: Verify Identity
How it Works

Step 4: Take Your Exam
How it Works - Backend

Authenticate

Access

Record

Review

Report
Efficient record and review model
Identify and Monitor Remote Learners
Remote Proctor NOW efficiently
and effectively assures the
validity of the student taking a
remotely administered exam.
Using proven processes and
technology to authenticate and
monitors the test-taker using a
standard webcam and internet
connection.

 Authenticates and verifies
 Facial Recognition and
biometrics
 Monitor and memorialize
 Certified Proctors
 Review and report
Efficient Exam Review Process
Student monitored via webcam
Records webcam view, audio &
desktop to memorialize each
exam session
Multiple certified proctors
review exams after the fact
Catalogs exam policy violations
to assure compliance with exam
policies
22
Cheating Prevention
Remote Proctor NOW delivers
all the benefits of secure, fullyproctored certification testing in
remote environments.
Cost-effective and scalable,
Remote Proctor NOW assures
organizations with full confidence
that test takers are doing their
own work without outside help.
Using Technology
Just Makes Sense . . .
“The developing technology for remote proctoring may
end up being as good — or even better — than the live
proctoring at bricks-and-mortar universities”
Douglas H. Fisher, Professor - Vanderbilt University
-New York Times, 2013
Why an On-Demand Model has a distinct edge:
1.

As on-demand “record and review” proctoring solution is technologydriven, there’s no limit to the number of exams an institution can
manage at a given time.

2.

On-demand proctoring enables exams to be monitored without humans
keeping watch, students can take tests from anywhere at any time.

3.

Affordability is one of the most attractive aspects of online education,
the on-demand proctoring model becomes the best/obvious choice as
it's the lowest-cost option.

Bottom Line: Students choose an online course or program for the flexibility
of studying anytime-anywhere. Adding rigid requirements like exam
scheduling disrupts the anytime learning model. on-demand proctoring is
more convenient and less expensive.
We work with all the partners schools do
What Students Are Saying
Students who demand flexibility are grateful for the
Remote Proctor option . . .
Time Savings:

Ease of Use:

“This has saved me an hour’s drive to take my
son to a testing center.”
“This opportunity allowed me to stay home
with my sick mother rather than hiring a nurse
to care for her while I drove to campus to take
the exam.”

“The proctor software seems to work well and
is very convenient for taking tests online.”
“Can log in to my test in under 5 minutes anyone with basic knowledge of computer
systems can easily access the program with
instructions and practice.”

Privacy:

Cost:

“ Remote Proctor is not intrusive”
“Convenience of remote proctoring outweighs
my concern about being monitored.”

“I’ve saved on babysitting fees and parking by
being able to take the test from my house.”
“I have had to pay up to $50 to take tests at a
test center, and leave work early. With this
system, I’ve simplified my test taking, and saved
money.”
Customers using Remote Proctor

28
Why Software Secure?
 More convenient
 No need for students to schedule a proctor - On
demand testing 24 hours a day, 7 days a week
 More affordable
 On average 40% cheaper than other proctoring
technologies
 More secure
 Exams are reviewed on a 1:1 basis and we have
complete video and audio records of exam
experience
Secure Testing. Anytime. Anywhere.

For more information, please contact:

Software Secure Sales Inquiries
sales@softwaresecure.com | (617) 340-6381
Follow us: @Software_Secure

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Remote Proctor: Software Secure SACSCOC Conference 2013

  • 2. “Online education is like a rising tide, it’s going to lift all boats” -Anant Agarwal edX President
  • 3. Online Challenges  Verification - how do you make sure a student is who they say they are?  Security - how do you make sure students are taking exams honestly?  Convenience - how do you offer flexible and secure options?  Cost - how do you make all of the above fit your institution’s (or the student’s) bottom line? 3
  • 4. 72% Admit to Online Exam Cheating
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  • 6. How do you know who I am?
  • 7. Online cheating affects everyone’s credentials “The issue of online cheating concerns many educators, particularly as more students take MOOCs for college credit, and not just for personal enrichment.” -New York Times, 2013 "
  • 8. About Software Secure Founded 1999 HQ in Newton, Massachusetts (www.softwaresecure.com) Award-winning solutions for secure, convenient and scalable exam integrity wherever or whenever exams are administered - with different robust security models for variable kinds of computer-based exam. Solutions for Certification Organizations, Higher Education and K-12 - Distance Learning and Classroom Environments - Assures integrity of test conditions with patented technology - Authenticates test candidate’s ID with biometrics and proprietary monitoring system - End-to-end exam administration services 8
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  • 10. Award-Winning Technology for Online Proctoring
  • 11. Secure Test Solutions Software Secure provides a spectrum of solutions that protect the integrity of test conditions and the authenticity of the student, while providing endto-end exam administration services. Remote and Classroom Testing Products & Services  Remote Proctor PRO & NOW  Video Review Services  Securexam Browser  Securexam Student  Planet SSI
  • 13. Remote Proctor NOW - Anytime. On-Demand.  Utilizes existing webcam and microphone that test-taker already owns- they can be taking a test in less than three minutes!  Records webcam view, audio and desktop to ensure compliant exam conditions  No need to schedule time or rely on a proctor’s schedule to take a test  Cost effective method to provide remote test proctoring all for about $15 per exam  Each test is reviewed by multiple certified review specialists to catalog exam policy violations  Can work with any test delivery system 13
  • 14. Remote Proctor PRO – The Gold Standard Addresses every area of exam security by authenticating his/her identity and controlling a student's computer while watching and listening to the exam environment. Integrated Hardware & Software Components:  Remote Proctor Pro : Hardware device that uses biometrics to authenticate the identity of the test-taker, records all sound, and videos a 360-degree view of the exam environment.  Securexam : Patented software which provides access to computer-based exams while simultaneously locking down the desktop by preventing access to all other nonexamination materials or applications 14
  • 15. How it Works – Test-taker Step 1: Authenticate & Access Exam
  • 16. How it Works Step 2: Select Exam
  • 17. How it Works Step 3: Verify Identity
  • 18. How it Works Step 4: Take Your Exam
  • 19. How it Works - Backend Authenticate Access Record Review Report
  • 20. Efficient record and review model
  • 21. Identify and Monitor Remote Learners Remote Proctor NOW efficiently and effectively assures the validity of the student taking a remotely administered exam. Using proven processes and technology to authenticate and monitors the test-taker using a standard webcam and internet connection.  Authenticates and verifies  Facial Recognition and biometrics  Monitor and memorialize  Certified Proctors  Review and report
  • 22. Efficient Exam Review Process Student monitored via webcam Records webcam view, audio & desktop to memorialize each exam session Multiple certified proctors review exams after the fact Catalogs exam policy violations to assure compliance with exam policies 22
  • 23. Cheating Prevention Remote Proctor NOW delivers all the benefits of secure, fullyproctored certification testing in remote environments. Cost-effective and scalable, Remote Proctor NOW assures organizations with full confidence that test takers are doing their own work without outside help.
  • 24. Using Technology Just Makes Sense . . . “The developing technology for remote proctoring may end up being as good — or even better — than the live proctoring at bricks-and-mortar universities” Douglas H. Fisher, Professor - Vanderbilt University -New York Times, 2013
  • 25. Why an On-Demand Model has a distinct edge: 1. As on-demand “record and review” proctoring solution is technologydriven, there’s no limit to the number of exams an institution can manage at a given time. 2. On-demand proctoring enables exams to be monitored without humans keeping watch, students can take tests from anywhere at any time. 3. Affordability is one of the most attractive aspects of online education, the on-demand proctoring model becomes the best/obvious choice as it's the lowest-cost option. Bottom Line: Students choose an online course or program for the flexibility of studying anytime-anywhere. Adding rigid requirements like exam scheduling disrupts the anytime learning model. on-demand proctoring is more convenient and less expensive.
  • 26. We work with all the partners schools do
  • 27. What Students Are Saying Students who demand flexibility are grateful for the Remote Proctor option . . . Time Savings: Ease of Use: “This has saved me an hour’s drive to take my son to a testing center.” “This opportunity allowed me to stay home with my sick mother rather than hiring a nurse to care for her while I drove to campus to take the exam.” “The proctor software seems to work well and is very convenient for taking tests online.” “Can log in to my test in under 5 minutes anyone with basic knowledge of computer systems can easily access the program with instructions and practice.” Privacy: Cost: “ Remote Proctor is not intrusive” “Convenience of remote proctoring outweighs my concern about being monitored.” “I’ve saved on babysitting fees and parking by being able to take the test from my house.” “I have had to pay up to $50 to take tests at a test center, and leave work early. With this system, I’ve simplified my test taking, and saved money.”
  • 29. Why Software Secure?  More convenient  No need for students to schedule a proctor - On demand testing 24 hours a day, 7 days a week  More affordable  On average 40% cheaper than other proctoring technologies  More secure  Exams are reviewed on a 1:1 basis and we have complete video and audio records of exam experience
  • 30. Secure Testing. Anytime. Anywhere. For more information, please contact: Software Secure Sales Inquiries sales@softwaresecure.com | (617) 340-6381 Follow us: @Software_Secure