This document summarizes a study on software quality concerns in the Italian banking sector. The study found that bank information systems have complex architectures that are difficult to evolve and maintain over time. Software quality is decreasing as demands for new features increase while budgets remain limited. A key finding was that software architecture quality emerged as an important but missing dimension when mapping factors to existing quality standards. The researchers propose a new "meta quality dimension" model that considers how quality standards interact rather than viewing them in isolation.