project human resource management, project inteface,conflict management,steps in conflict management,sources of conflict and conflict resolution techniques,managing change

1. SOFTWARE PROJECT
MANAGEMENT
ASSIGNMENT NO. 4

2. Project Human
Resource
Management

3. What is Project Human Resource
Management?
The processes required to make the most
effective use of the people involved with the
project.
The processes that organize , manage and
lead the project team.

4. Project Human Resource Management
major processes
 Organizational planning
 Staff Acquisition
 Team Development

5. Project Interface
 Organizational Interface
 Technical Interface
 Interpersonal Interface

6. CONFLICT MANAGEMENT
During the execution of the IT project, differences of opinions, opposing ideas, self-interest and personal goals take
place. These things lead to conflicts. The project manager has to manage these conflicts. While managing the
conflict, the following aspects are considered:
 Identifying or recognizing the conflict through visible indicators such as body language, facial expressions, etc.
 Classifying the type of conflict i.e. whether it is a group conflict or peer-to-peer conflict
 Resolving the conflict by appointing a facilitator or an experienced person
The techniques followed for resolving conflicts are as follows
 Collaboration
 Facilitation
 compromise

7. Steps in Conflict Management
 Identify the problem.
 Identify the limiting resource or constraint that is generally at the root cause of the conflict.
 Engage in participatory dialogue and find a range of solutions that will be acceptable to all the parties concerned.
 See which solutions clash with the organizational objectives and are not in keeping with the company's culture.
 Eliminate those that do not promote mutual understanding or acceptance.
 Choose the best solution that satisfy most people most of the time and implement this.

8. SOURCES OF CONFLICT AND CONFLICT
RESOLUTION TECHNIQUES

9. Managing Change
Changes can be classified in the following manner:
 Changes in requirements of software.
 Changes in scope of project.
 Changes in the political situation of the country.
 Changes in the market dynamics.

10. Developing a strategy for change
 Identify changes that are needed to be implemented in the system.
 Define the category of change.
 Specifically defining what change is required.
 Debate on advantages and disadvantages of change.
 Begin process of implementation of change.