Softphones are flexible, cost-effective communication tools that enable voice calls over the internet without heavy hardware. They come in various types including SIP, mobile, web-app, and desktop softphones, each tailored for different needs and devices. Pimentophone is highlighted as an advanced softphone option with rich features like white labeling, enhanced security, and support for various communication methods.

1. Softphone: Its
Types and
Top Features
That You
Must Know
info@vindaloosofttech.com https://www.vindaloosofttech.com/

2. • Modern businesses need flexible, reliable communication.
• Softphones provide virtual communication without bulky hardware.
• Ease communication challenges with softphones.
info@vindaloosofttech.com https://www.vindaloosofttech.com/
Introduction

3. • Future-proof software application.
• Installed on desktops, laptops, or mobile devices.
• Enables voice calls over the internet using business numbers.
• Supports call-forwarding, teleconferencing, SIP-to-SIP messaging.
info@vindaloosofttech.com https://www.vindaloosofttech.com/
What is a Softphone?

4. Why is Softphone Your Solution?
• Cuts unnecessary costs of setup, maintenance, and call rates.
• Enables calls from anywhere with internet connectivity.
• Scalable without expensive hardware.
• Simple setup and maintenance.
• Feature-packed with numerous functionalities.
• Reduces hardware wear and tear.
info@vindaloosofttech.com https://www.vindaloosofttech.com/

5. Types of Softphone or VoIP Dialer
SIP
Softphone
Mobile
Softphone
Web-App
Softphone
Desktop
Softphone
info@vindaloosofttech.com https://www.vindaloosofttech.com/

6. SIP Softphone
• Uses Session Initiation Protocol (SIP) for communication.
• Supports voice, video calls, and instant messaging.
• White-label SIP dialers for corporate identity.
• Flexibility and scalability for various industries.
info@vindaloosofttech.com https://www.vindaloosofttech.com/

7. Mobile Softphone
• Designed for smartphones or tablets.
• Enables VoIP calls through mobile devices.
• Cost-effective for remote or mobile workforce.
• Example: PimentoPhone, a white-label mobile SIP dialer.
info@vindaloosofttech.com https://www.vindaloosofttech.com/

8. Web-App Softphone
• Enables voice or video calls from a web browser.
• No software installation needed.
• White-label PC dialers integrated into web applications.
• Convenient and accessible from any device.
info@vindaloosofttech.com https://www.vindaloosofttech.com/

9. Desktop Softphone
• Installed on a computer.
• Supports VoIP calls using a headset or microphone.
• White-label PC dialers with personalized features and branding.
• Includes calling, instant messaging, and voicemail.
info@vindaloosofttech.com https://www.vindaloosofttech.com/

10. Features of Softphone
HD Voice and
Video Calling
Conferencing
SIP-to-SIP
Messaging
Presence
Status
Call Forwarding
and
Transferring
Voicemail and
Call Recording
info@vindaloosofttech.com https://www.vindaloosofttech.com/

11. Special Features of PimentoPhone
White Labelling Support
Enhanced Security
Call Hold/Unhold
Call Transfer
Call Logs
Call Mute/Unmute
DND (App Side)
Contact Sync
DTMF Support
WSS Protocol Support
SMS Support
BLF and Speed Dial
Video Support
info@vindaloosofttech.com https://www.vindaloosofttech.com/

12. Conclusion
• Softphones offer flexible, cost-effective communication.
• Choose the right softphone type based on your needs.
• PimentoPhone: An advanced softphone with comprehensive features.
• Learn more: https://blog.vindaloosofttech.com/softphone-its-types-
and-top-features-that-you-must-know/
• Contact Us:
Email: info@vindaloosofttech.com
Call us: +1 702 200 8967
info@vindaloosofttech.com https://www.vindaloosofttech.com/