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SocialTALK
Syncapse offers a social media management platform, SocialTalk, designed for large companies to manage and measure their social media presence efficiently. The platform enables centralized management of multiple accounts, legal governance, and reporting features to enhance customer engagement and campaign effectiveness. Syncapse provides comprehensive client services including setup, training, optimization, and support, with various pricing tiers based on the number of locations and users.
SocialTALK
- 1. SocialTALK The social media management platform for the world’s largest companies Monday, July 19, 2010
- 2. SYNCAPSE EMPLOYS THEGLOBAL LEADERS IN SOCIAL TECHNOLOGY We have 140 of the smartest people in social technology in offices across the US, Canada and Europe Monday, July 19, 2010
- 3. SYNCAPSE MANAGING OVER 50 MILLION CLIENT-TO- CUSTOMER DIRECT CONNECTIONS Enterprise-grade technology to build, manage, and measure the social media presence for the world’s largest brands 3 Monday, July 19, 2010
- 4. SYNCAPSE In 2007 Blackberry had 1 Facebook Page managed by 1 person. 4 Monday, July 19, 2010
- 5. SYNCAPSE Today BlackBerry has 33 pages managed by over 50 people connecting to 3 million customers across 28 countries, in 18 different languages. That’s just one brand. 5 Monday, July 19, 2010
- 6. SYNCAPSE Today BlackBerry has 33 pages managed by over 50 people connecting to 3 million customers across 28 countries, in 18 different languages. That’s just one brand. 5 Monday, July 19, 2010
- 7. SYNCAPSE EFFICIENCY GOVERNANCE REPORTING Managing many Legal and PR Executives want global social teams are better reports media locations is concerned about showing the time consuming the risks involved results and impact and resource- in their social of their social intensive media media efforts participation 6 Monday, July 19, 2010
- 8. SYNCAPSE EFFICIENCY • Manage all of your pages and blogs from one central tool • Schedule your posts in advance across time zones • Archive and retrieve all of your social media activities 7 Monday, July 19, 2010
- 9. SYNCAPSE GOVERNANCE • Create custom workflows to social media coordinator, agencies, interns record management and legal EDITOR approvals E PUBLISHED • Reduce your risk by controlling A APPROVER* APPROVED who can approve and publish your REJECTED content P PUBLISHER RELEASED • Keep a time-stamped digital thumbprint of every interaction *chief privacy officer, in-house counsel, managers 8 Monday, July 19, 2010
- 10. SYNCAPSE REPORTING • Graph your publishing activities across all social media platforms • See how your engagements (likes, comments, shares) trend globally and locally over time • Track the direct 1-on-1 connections you’ve established across your brands 9 Monday, July 19, 2010
- 11. SYNCAPSE BENEFITS • Prove causality between your media spend and an increase in direct connections • Increase community engagement by optimizing post content and timing • Earn higher budgets and executive support by showing campaign effectiveness 10 Monday, July 19, 2010
- 12. SYNCAPSE Our client services team is here for you. WEEK ONE: Administrative Setup We’ll set you up with all the right users and permissions and your own customized workflow WEEK TWO: Customized Training Your staff and agencies will be fully trained on how to use SocialTALK WEEK THREE: Optimization We’ll help you optimize your activities and workflows based on your first few weeks of usage WEEK FOUR: Reporting We’ll advise your key users on how to use the reporting suite for their own unique needs. Monday, July 19, 2010
- 13. SYNCAPSE Pricing All levels of SocialTALK engagements come with the full suite of client services including administrative setup, customized training, optimization and reporting. Level Monthly Fee (USD) Level 3 Up to 25 locations* $10,000 Up to 50 users Level 4 Up to 50 locations $15,000 Up to 100 users *“Location” is defined as a Facebook Page, Twitter account, WordPress blog or Movable Type blog. 12 SYNCAPSE Monday, July 19, 2010
- 14. SYNCAPSE Get started today It takes just a few minutes to get you on your way to centrally managing and measuring your social media activities No software to install, no downloads All you need is a password and a web connection Full training and customer support Included with your monthly license! 13 Monday, July 19, 2010
- 15. SYNCAPSE THANK YOU Let’s start the conversation. Michael Demby Andrew Cherwenka Regional Manager - US Product Sales VP Sales (US) m.demby@syncapse.com a.cherwenka@syncapse.com 646-269-1065 646-267-2474 41 East 11th St 41 East 11th St 11th Floor 11th Floor New York, NY New York, NY 10003 10003 www.syncapse.com www.syncapse.com 14 Monday, July 19, 2010