Social Media's New Role in Disaster Response
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Social media is changing how people receive information and respond during disasters. It allows news to spread quickly through social networks and it can close the "awareness gap" between official reports and word-of-mouth sharing. However, there are also risks like spreading misinformation online. Overall, social media increases public participation but also requires careful verification of crowdsourced information during emergencies.
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Social Media's New Role in Disaster Response
- 1. By:MeredithBinnsforFILM260! Social Media’s New Role in Disaster Response Photocredit: VinceFL
- 2. Social Media is changing the way we are informed about, and respond to disasters on many fronts Photocredit: loop_oh
- 3. Photocredit: NS Newsflash ...it is changing the way news is spread and is closing the “awareness gap”
- 4. Photocredit: smileham News companies such as the WALL STREET JOURNAL and HUFFINGTON POST have created revolutionary Facebook apps allowing users to comment on, share and tag friends in stories, integrating n e w s into social feeds
- 5. In retrospect, the irony is that I didn't learn about the breaking news via the New York Times or CNN, but through Facebook” -Amy Wu, Huffington Post Photocredit: samfamedia.com “This morning in Hong Kong I opened my iPod, logged onto Facebook and learned about the tragedy at the Boston Marathon.
- 6. Photocredit: anthonystoro “Social News” refers to websites that feature user- posted stories that are voted on and ranked based on popularity. It relies on crowd sourcing to shape focus in a bottom-up fashion, forming a type of collective intelligence
- 7. Photocredit: James Cribland The growth of social news has increased awareness of news stories and has a way of involving more and more people in the story
- 8. “TRAGEDY SEEMS CLOSER THAN EVER IN THE AGE OF THE INTERNET. Photocredit: Bethan THE WORLD IS NOT ONLY FLAT, BUT IT HAS BEEN SHRUNK AND SHRINK WRAPPED BECAUSE OF SOCIAL MEDIA INCLUDING FACEBOOK, TWITTER AND GOOGLE” - AMY WU, HUFFINGTON POST
- 9. Photocredit:DOH4 In the past couple years, social media has been at the center of response and awareness for events such as Hurricane Sandy, the Aurora shooting and Boston bombing
- 10. 80% of Americans expect emergency response agencies to monitor and respond to social media Photocredit:DOH4
- 11. 37% of disaster survivors use info on social media to buy supplies and find shelter! Photocredit: LiminalMike
- 12. At its peak, Instagram users uploaded Hurricane Sandy-related photos at a rate of ten per second Photocredit:dharder9475
- 13. Photocredit: Wiertz Sébastien Immediately following the Aurora shooting a teen with the Reddit user name, Integ3r, created a series of four posts with by-the-minute developments on the story, many of which hadn't yet been reported by major news stations and websites
- 14. On a makeshift Google Doc, entitled “I have a place to offer – Boston Marathon explosion” 4,945 people added their names, emails, phone numbers and housing information Photocredit: lioil …in less than 12 hours!
- 15. Photocredit: Auntie P Even law enforcement is utilizing social media to aid in investigations
- 16. In 2011, 40% of agencies were using social media to solicit tips from the public Just one year later, that percentage jumped to 56.8%Photocredit: Social News Daily
- 17. Photocredit: *- mika -* they received 5,000 hours of video from the public In 2011, when inves;gators sought informa;on about Vancouver rioters
- 18. Photocredit: CX33000 By tracking the time at which the Boston bomber suspect tweeted, Police were able to identify his daily schedule including his sleeping patterns
- 19. OF COURSE, THERE IS A DARK SIDE TO EVERY STORY, Photocredit: Picture Perfect Pose AND THE SAME IS TRUE IN THE CASE OF SOCIAL MEDIA AND DISASTER NEWS AND RESPONSE
- 20. Since the content of social news sites can be user- generated, we must be careful not to believe everything we read ! Photocredit: pestoverde
- 21. There have been situations where people are wrongly identified by the public and have been subject to scrutiny and harassment despite never having been considered suspects by law enforcement Photocredit: tymesynk
- 22. Photocredit: Star5112 any random rumor can spread around the world in no ,me at all” -‐ Lila King, CNN Senior Director for Social News “Fact-‐checking and verifica;on has never been more important as it is today when social media means
- 23. If the last year is any indication, social media will continue to increase the power of people coming together in crisis and revolutionize the way we respond to such events Photocredit: Sri Lankan Photos
- 24. hAp://www.cbsnews.com/8301-‐504083_162-‐57580106-‐504083/boston-‐ marathon-‐bombing-‐crowdsourcing-‐how-‐ci,zens-‐are-‐using-‐the-‐internet-‐ to-‐help-‐solve-‐crimes/ hAp://www.csmonitor.com/Commentary/Opinion/2013/0426/Boston-‐ bombings-‐Come-‐together-‐right-‐now-‐on-‐social-‐media hAp://www.huffingtonpost.com/amy-‐wu/boston-‐tragedyone-‐click-‐ a_b_3092223.html hAp://www.huffingtonpost.com/2012/07/20/morgan-‐jones-‐18-‐year-‐old-‐ _n_1690292.html hAp://www.huffingtonpost.com/sam-‐fiorella/the-‐intersec,on-‐of-‐ news_b_3260278.html hAp://socialnewsdaily.com/14097/social-‐media-‐the-‐new-‐face-‐of-‐disaster-‐ response-‐infographic/ Note: All images are licensed under crea;ve commons and sourced from Flickr Sources Photocredit: jvoves