This visual summary displays the Twitter conversation surrounding PodCamp Toronto 2010. It shows which topics were most discussed, such as sponsors and RT, and who among the digital influencers talked about the event the most, with the image height corresponding to amount of discussion. Key findings are categorized around influencers, organizers, and the audience to highlight who drove the conversation and what the broader audience was discussing.
Value of a Facebook Fan: Syncapse Measurement Sciences StudySyncapse
Syncapse studied 20 brands who have successful Facebook fan pages in depth and gained the insight and opinions of 4,000 individuals. This deck summarizes the results.
Syncapse Presentation at Facebook Developer Garage NYCSyncapse
Syncapse presentation from the Facebook Developer Garage NYC on September 1 at Webster Hall. Delivered by Andrew Cherwenka, Vice President US Sales, Syncapse.
Value of a Facebook Fan: An Empirical ReviewSyncapse
This document provides an empirical review of the value of a Facebook fan conducted by Syncapse in June 2010. It finds that on average, Facebook fans are worth $136.38 annually to brands based on their increased spending, loyalty, recommendations, brand affinity, and earned media value compared to non-fans. However, fan value varies widely between brands and even individual fans, from $0 to over $300. The best fans are more active and provide more recommendations than average fans. Understanding these differences is important for maximizing fan value and marketing returns from Facebook.
Unlocking the World of Audience Relationship ManagementSyncapse
This document discusses how brands can better leverage social media to drive business results. It recommends taking social media from an experimental stage to an integrated part of marketing that creates relevant customer connections. It also recommends establishing marketing processes to create tangible business impacts, like increased sales and loyalty. The document outlines L'Oreal Canada's social media approach which includes insight-based planning, optimized execution, and informed marketing measurement to better understand customers and measure social media's contribution to business goals.
Creating The Most Effective Facebook Content StrategiesSyncapse
The document analyzes Facebook posting strategies and engagement rates. Key findings include:
- Facebook engagement rates have declined to an average of 0.79 engagements per thousand.
- Time of day and day of week do not significantly impact engagement but relevance and frequency do.
- Engagement declines as fan base grows, but the optimal posting frequency is 6-8 posts per week.
- Posts with under 11 words and a clear call to action perform best. Experimenting with content is recommended to find the most effective strategies.
Facebook Developer Garage Toronto - Syncapse PresentationSyncapse
The Facebook Platform allows developers to integrate applications with Facebook user profiles, connections, photos and other content. It provides APIs and tools for authentication, social plugins, ads and more. Developers should understand Facebook's guidelines and prioritize adding value for users over commercial goals. A case study describes a rewards program integrated with Facebook Places check-ins that helped drive engagement for a brand. The Platform is constantly evolving so developers must stay up to date on changes.
This visual summary displays the Twitter conversation surrounding PodCamp Toronto 2010. It shows which topics were most discussed, such as sponsors and RT, and who among the digital influencers talked about the event the most, with the image height corresponding to amount of discussion. Key findings are categorized around influencers, organizers, and the audience to highlight who drove the conversation and what the broader audience was discussing.
Value of a Facebook Fan: Syncapse Measurement Sciences StudySyncapse
Syncapse studied 20 brands who have successful Facebook fan pages in depth and gained the insight and opinions of 4,000 individuals. This deck summarizes the results.
Syncapse Presentation at Facebook Developer Garage NYCSyncapse
Syncapse presentation from the Facebook Developer Garage NYC on September 1 at Webster Hall. Delivered by Andrew Cherwenka, Vice President US Sales, Syncapse.
Value of a Facebook Fan: An Empirical ReviewSyncapse
This document provides an empirical review of the value of a Facebook fan conducted by Syncapse in June 2010. It finds that on average, Facebook fans are worth $136.38 annually to brands based on their increased spending, loyalty, recommendations, brand affinity, and earned media value compared to non-fans. However, fan value varies widely between brands and even individual fans, from $0 to over $300. The best fans are more active and provide more recommendations than average fans. Understanding these differences is important for maximizing fan value and marketing returns from Facebook.
Unlocking the World of Audience Relationship ManagementSyncapse
This document discusses how brands can better leverage social media to drive business results. It recommends taking social media from an experimental stage to an integrated part of marketing that creates relevant customer connections. It also recommends establishing marketing processes to create tangible business impacts, like increased sales and loyalty. The document outlines L'Oreal Canada's social media approach which includes insight-based planning, optimized execution, and informed marketing measurement to better understand customers and measure social media's contribution to business goals.
Creating The Most Effective Facebook Content StrategiesSyncapse
The document analyzes Facebook posting strategies and engagement rates. Key findings include:
- Facebook engagement rates have declined to an average of 0.79 engagements per thousand.
- Time of day and day of week do not significantly impact engagement but relevance and frequency do.
- Engagement declines as fan base grows, but the optimal posting frequency is 6-8 posts per week.
- Posts with under 11 words and a clear call to action perform best. Experimenting with content is recommended to find the most effective strategies.
Facebook Developer Garage Toronto - Syncapse PresentationSyncapse
The Facebook Platform allows developers to integrate applications with Facebook user profiles, connections, photos and other content. It provides APIs and tools for authentication, social plugins, ads and more. Developers should understand Facebook's guidelines and prioritize adding value for users over commercial goals. A case study describes a rewards program integrated with Facebook Places check-ins that helped drive engagement for a brand. The Platform is constantly evolving so developers must stay up to date on changes.
The document discusses the future of insight delivery for marketing. It notes that insights will need to be delivered in real-time to keep up with constantly evolving consumer behavior and always-on engagement. Agencies will need to adopt a federated approach to insights that brings together both quantitative and qualitative data from various sources to tell meaningful brand narratives. This will require contextualizing insights around key business questions and human truths. The document provides an example of how Right Intel delivers insights for Kellogg by focusing on specific client needs, curating a mix of relevant content, and sharing knowledge internally in a continual process.
This document provides an overview of Epsilon and its customer experience marketing (CEM) solutions. Epsilon's mission is to help marketers create exceptional customer experiences through customer intelligence and data-driven marketing. It addresses today's challenges of empowered consumers and numerous marketing channels. Epsilon's CEM approach delivers relevant interactions across channels. It leverages data and technology for 1:1 interactions in real-time. This personalized engagement helps marketers gather customer information to target campaigns, driving business growth. Epsilon offers a comprehensive portfolio as the long-time partner of global brands.
The document discusses social media marketing and provides examples of how companies can use social media platforms like Facebook for brand awareness and engagement. It first provides background on the history and growth of social media. It then gives statistics on Facebook usage globally and in South Korea. The rest of the document offers suggestions for content strategies on Facebook brand pages, including sharing ordinary updates, industry-specific strategies, and examples of brand pages for fashion, finance, travel, and airlines. The overall purpose is to illustrate how businesses can leverage social media, specifically Facebook, for marketing and communication with customers.
The document discusses various social media and digital marketing channels and their impact on business objectives, target audiences, and emerging trends. It covers both traditional and owned channels like blogs, forums, YouTube, and emerging networks like Twitter, Facebook, LinkedIn, and their role in lead generation, sales, PR, recruitment, and connecting with investors. It also mentions analyzing competition and identifying trends across these integrated digital campaigns.
Epsilon is a global strategic consulting and advanced analytics firm that is part of the Alliance Data family of companies. It has over 3,500 associates located across offices worldwide. Epsilon manages over 1 petabyte of customer data across global data centers and provides services to over 2000 clients including 9 of the top 10 commercial banks and 8 of the top 10 retailers. Epsilon's goal is to help marketers create exceptional customer experiences through customer intelligence and data-driven multichannel marketing.
The document discusses the need for strategic social business planning to address organizational challenges from social media use. It defines social business planning as transforming an organization by bridging external and internal engagement for shared stakeholder value. The key is creating value through stakeholder collaboration, process improvement, and product innovation both internally for employees and externally for customers. Building a social business requires focusing on people, processes, and platforms to drive cultural transformation across the entire organization from communications to human resources. The path involves internal and external alignment through training, collaboration, and developing social enterprise and brand programs.
The document outlines a 5-year plan for the CONSUMERInfo program from 2009-2013. The program aims to (1) provide educational information to empower consumers, (2) develop into a complete guide for consumers, and (3) serve as a neutral reference point. Key aspects of the plan include publishing factsheets and booklets, establishing a website and portal, developing local content, and creating an interactive network. The portal is designed to add value by providing a central source of market information, improving credibility, and offering convenient consumer tools and resources.
This document discusses how brands can build engagement and trust through social media. It notes that 90% of consumers trust peer recommendations, compared to just 14% who trust advertisements. The document provides examples of social media usage in Australia and how businesses can integrate social media into their marketing strategies. It outlines how social media allows brands to build awareness, identify influencers, gain customer insights, and generate sales.
An Investigation into the relationship between objectives of each business unit using social media, the strategies they use and the measures to define success
This document outlines a social media campaign with goals of acquiring new customers, growing engagement with existing customers, and further engaging customers. It recommends using pictures to boost conversion and engagement during the acquisition phase. For engagement, it suggests calling customers to action by encouraging interaction on platforms like Twitter, Facebook, and Instagram both online and offline through display signage. Finally, it lists key metrics like market share and tools from various companies that can measure ROI to invest in high-performing aspects of the campaign and discard low-performing ones.
This document outlines a social media campaign with goals of acquiring new customers, growing engagement with existing customers, and further engaging customers. It recommends using pictures to boost conversion and engagement during the acquisition phase. For engagement, it suggests calling customers to online interactions by displaying signs encouraging social media followings. Metrics like market share and tagging tools are presented for measuring growth and ROI. The document concludes by thanking the reader.
This document discusses how simplifying IT can help companies drive innovation and change. It notes that 71% of companies see innovation as critical to competitiveness but 70-90% do not use IT to its full potential. The current state of IT is described as fragmented with application silos and complexity that hinders innovation. Emerging technologies and market shifts are also creating new opportunities and challenges. The document proposes that Oracle Fusion Applications can help by providing engineered systems that work together, are optimized for performance, offer industry solutions, and support innovation, growth and business needs. It provides examples of how Oracle technologies have helped customers like Bank Al-Maghrib and National Microfinance Bank improve processes and support strategic goals.
15 Things You Can Do Tomorrow To Grow Digital PresenceThe Loud Few
The document provides an overview of 4 key digital strategies: SEO, content strategy, social media, and mobile/QR codes. It discusses each strategy and provides examples and case studies. Specific tactics are suggested that can be implemented immediately, such as keyword research and creating an editorial calendar for content strategy. The document aims to help brands improve their online presence.
This document discusses a study conducted by Frost & Sullivan on collaboration in global enterprises. The study surveyed decision makers in Europe, Asia, and North America across various industries. It developed a Collaboration Index to measure how collaborative companies are and how collaboration impacts business performance. The study found that collaboration has a significant positive impact on business performance, more so than strategic orientation or market turbulence. Specifically, collaboration improves profitability, profit growth, sales growth, customer satisfaction, labor productivity, product quality, product development, and innovation. The document concludes collaboration is important for meeting both personal and enterprise needs, and is a key driver of business success.
This presentation is an introduction to the role of IMC in marketing.
Want more FREE resources? Checkout the B2B Whiteboard youtube channel:
www.youtube.com/b2bwhiteboard
Or join us on Facebook today: www.facebook.com/b2bwhiteboard
Social Media Metrics and ROI: mUmBRELLA and TCO Social Media TCO
What is the value of my brand’s social media presence? This presentation will demonstrate the steps required to measure the return on your investment- including setting objectives and what you should be aiming for with a social media presence. This session will also explore Measurement on Facebook and other social media sites. Bringing terms like ’virality,” “Reach”, “Talking about vs Engaged Users" into plain language; what they mean for your brand and benchmarks to aim for.
The document summarizes a presentation on the Facebook economy and social marketing ecosystem. It discusses:
1) The growing economic impact of Facebook, estimating its global economic impact was over €50 billion in 2011.
2) The emerging social marketing ecosystem, which is rapidly maturing driven by funding and acquisitions. Early social media companies are pursuing IPOs.
3) How demand from marketers for social media solutions is driven by CMOs initially and will involve more CTOs over time. Point solutions are giving way to integrated platforms to manage the increasing demand across various levels of social media use.
Social Media ROI - Social Media Academy - Online Management BriefingSociety3
High Impact Enterprise Social Media Strategies with ROI above 100% ;
Online Management Briefing
Social Media ROI It's no longer the question whether or not there is a financial ROI on social media, but how high it can be.
Social Media Academy is introducing some "High Impact Strategies" to get ROI above 100% within a year.- Enterprise level social media engagement models
- Social Media in the support department with ROI of 142%
- Social Media in the product management group creating an ROI of 167%
- Social Media in the sales organization creating an ROI of 337%
- Social Media in the marketing department creating an ROI of 525%
- Methods, models and frameworks to create high impact strategies
- Organization models that allow high impact ROI in enterprises
- Where to start – who to hire.Audience: Business managers / Business consultants
Takeaway : Get the big picture for high impact ROI on social media
Falkon provides social media monitoring and inbound marketing solutions to help companies listen to conversations on social media, measure engagement, and effectively engage customers. It monitors hundreds of millions of social media posts daily across various platforms and metrics to help companies understand brand sentiment, monitor competitors, improve marketing strategies and increase sales. Falkon's services include social media monitoring, online strategy development, search engine optimization, and helping companies effectively engage customers through social media.
Pushing the limits of ePRTC: 100ns holdover for 100 daysAdtran
At WSTS 2024, Alon Stern explored the topic of parametric holdover and explained how recent research findings can be implemented in real-world PNT networks to achieve 100 nanoseconds of accuracy for up to 100 days.
Maruthi Prithivirajan, Head of ASEAN & IN Solution Architecture, Neo4j
Get an inside look at the latest Neo4j innovations that enable relationship-driven intelligence at scale. Learn more about the newest cloud integrations and product enhancements that make Neo4j an essential choice for developers building apps with interconnected data and generative AI.
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The document discusses the future of insight delivery for marketing. It notes that insights will need to be delivered in real-time to keep up with constantly evolving consumer behavior and always-on engagement. Agencies will need to adopt a federated approach to insights that brings together both quantitative and qualitative data from various sources to tell meaningful brand narratives. This will require contextualizing insights around key business questions and human truths. The document provides an example of how Right Intel delivers insights for Kellogg by focusing on specific client needs, curating a mix of relevant content, and sharing knowledge internally in a continual process.
This document provides an overview of Epsilon and its customer experience marketing (CEM) solutions. Epsilon's mission is to help marketers create exceptional customer experiences through customer intelligence and data-driven marketing. It addresses today's challenges of empowered consumers and numerous marketing channels. Epsilon's CEM approach delivers relevant interactions across channels. It leverages data and technology for 1:1 interactions in real-time. This personalized engagement helps marketers gather customer information to target campaigns, driving business growth. Epsilon offers a comprehensive portfolio as the long-time partner of global brands.
The document discusses social media marketing and provides examples of how companies can use social media platforms like Facebook for brand awareness and engagement. It first provides background on the history and growth of social media. It then gives statistics on Facebook usage globally and in South Korea. The rest of the document offers suggestions for content strategies on Facebook brand pages, including sharing ordinary updates, industry-specific strategies, and examples of brand pages for fashion, finance, travel, and airlines. The overall purpose is to illustrate how businesses can leverage social media, specifically Facebook, for marketing and communication with customers.
The document discusses various social media and digital marketing channels and their impact on business objectives, target audiences, and emerging trends. It covers both traditional and owned channels like blogs, forums, YouTube, and emerging networks like Twitter, Facebook, LinkedIn, and their role in lead generation, sales, PR, recruitment, and connecting with investors. It also mentions analyzing competition and identifying trends across these integrated digital campaigns.
Epsilon is a global strategic consulting and advanced analytics firm that is part of the Alliance Data family of companies. It has over 3,500 associates located across offices worldwide. Epsilon manages over 1 petabyte of customer data across global data centers and provides services to over 2000 clients including 9 of the top 10 commercial banks and 8 of the top 10 retailers. Epsilon's goal is to help marketers create exceptional customer experiences through customer intelligence and data-driven multichannel marketing.
The document discusses the need for strategic social business planning to address organizational challenges from social media use. It defines social business planning as transforming an organization by bridging external and internal engagement for shared stakeholder value. The key is creating value through stakeholder collaboration, process improvement, and product innovation both internally for employees and externally for customers. Building a social business requires focusing on people, processes, and platforms to drive cultural transformation across the entire organization from communications to human resources. The path involves internal and external alignment through training, collaboration, and developing social enterprise and brand programs.
The document outlines a 5-year plan for the CONSUMERInfo program from 2009-2013. The program aims to (1) provide educational information to empower consumers, (2) develop into a complete guide for consumers, and (3) serve as a neutral reference point. Key aspects of the plan include publishing factsheets and booklets, establishing a website and portal, developing local content, and creating an interactive network. The portal is designed to add value by providing a central source of market information, improving credibility, and offering convenient consumer tools and resources.
This document discusses how brands can build engagement and trust through social media. It notes that 90% of consumers trust peer recommendations, compared to just 14% who trust advertisements. The document provides examples of social media usage in Australia and how businesses can integrate social media into their marketing strategies. It outlines how social media allows brands to build awareness, identify influencers, gain customer insights, and generate sales.
An Investigation into the relationship between objectives of each business unit using social media, the strategies they use and the measures to define success
This document outlines a social media campaign with goals of acquiring new customers, growing engagement with existing customers, and further engaging customers. It recommends using pictures to boost conversion and engagement during the acquisition phase. For engagement, it suggests calling customers to action by encouraging interaction on platforms like Twitter, Facebook, and Instagram both online and offline through display signage. Finally, it lists key metrics like market share and tools from various companies that can measure ROI to invest in high-performing aspects of the campaign and discard low-performing ones.
This document outlines a social media campaign with goals of acquiring new customers, growing engagement with existing customers, and further engaging customers. It recommends using pictures to boost conversion and engagement during the acquisition phase. For engagement, it suggests calling customers to online interactions by displaying signs encouraging social media followings. Metrics like market share and tagging tools are presented for measuring growth and ROI. The document concludes by thanking the reader.
This document discusses how simplifying IT can help companies drive innovation and change. It notes that 71% of companies see innovation as critical to competitiveness but 70-90% do not use IT to its full potential. The current state of IT is described as fragmented with application silos and complexity that hinders innovation. Emerging technologies and market shifts are also creating new opportunities and challenges. The document proposes that Oracle Fusion Applications can help by providing engineered systems that work together, are optimized for performance, offer industry solutions, and support innovation, growth and business needs. It provides examples of how Oracle technologies have helped customers like Bank Al-Maghrib and National Microfinance Bank improve processes and support strategic goals.
15 Things You Can Do Tomorrow To Grow Digital PresenceThe Loud Few
The document provides an overview of 4 key digital strategies: SEO, content strategy, social media, and mobile/QR codes. It discusses each strategy and provides examples and case studies. Specific tactics are suggested that can be implemented immediately, such as keyword research and creating an editorial calendar for content strategy. The document aims to help brands improve their online presence.
This document discusses a study conducted by Frost & Sullivan on collaboration in global enterprises. The study surveyed decision makers in Europe, Asia, and North America across various industries. It developed a Collaboration Index to measure how collaborative companies are and how collaboration impacts business performance. The study found that collaboration has a significant positive impact on business performance, more so than strategic orientation or market turbulence. Specifically, collaboration improves profitability, profit growth, sales growth, customer satisfaction, labor productivity, product quality, product development, and innovation. The document concludes collaboration is important for meeting both personal and enterprise needs, and is a key driver of business success.
This presentation is an introduction to the role of IMC in marketing.
Want more FREE resources? Checkout the B2B Whiteboard youtube channel:
www.youtube.com/b2bwhiteboard
Or join us on Facebook today: www.facebook.com/b2bwhiteboard
Social Media Metrics and ROI: mUmBRELLA and TCO Social Media TCO
What is the value of my brand’s social media presence? This presentation will demonstrate the steps required to measure the return on your investment- including setting objectives and what you should be aiming for with a social media presence. This session will also explore Measurement on Facebook and other social media sites. Bringing terms like ’virality,” “Reach”, “Talking about vs Engaged Users" into plain language; what they mean for your brand and benchmarks to aim for.
The document summarizes a presentation on the Facebook economy and social marketing ecosystem. It discusses:
1) The growing economic impact of Facebook, estimating its global economic impact was over €50 billion in 2011.
2) The emerging social marketing ecosystem, which is rapidly maturing driven by funding and acquisitions. Early social media companies are pursuing IPOs.
3) How demand from marketers for social media solutions is driven by CMOs initially and will involve more CTOs over time. Point solutions are giving way to integrated platforms to manage the increasing demand across various levels of social media use.
Social Media ROI - Social Media Academy - Online Management BriefingSociety3
High Impact Enterprise Social Media Strategies with ROI above 100% ;
Online Management Briefing
Social Media ROI It's no longer the question whether or not there is a financial ROI on social media, but how high it can be.
Social Media Academy is introducing some "High Impact Strategies" to get ROI above 100% within a year.- Enterprise level social media engagement models
- Social Media in the support department with ROI of 142%
- Social Media in the product management group creating an ROI of 167%
- Social Media in the sales organization creating an ROI of 337%
- Social Media in the marketing department creating an ROI of 525%
- Methods, models and frameworks to create high impact strategies
- Organization models that allow high impact ROI in enterprises
- Where to start – who to hire.Audience: Business managers / Business consultants
Takeaway : Get the big picture for high impact ROI on social media
Falkon provides social media monitoring and inbound marketing solutions to help companies listen to conversations on social media, measure engagement, and effectively engage customers. It monitors hundreds of millions of social media posts daily across various platforms and metrics to help companies understand brand sentiment, monitor competitors, improve marketing strategies and increase sales. Falkon's services include social media monitoring, online strategy development, search engine optimization, and helping companies effectively engage customers through social media.
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Climate Impact of Software Testing at Nordic Testing Days
Social Media: The Evolution of Enterprise Customers
1. Social Media: Evolution of Enterprise Customers
Tactical Strategic
PROVE ROI
MANAGE CONTENT
WORKFLOW AND COLLABORATION
COMPLIANCE
CAMPAIGN INTEGRATION
MULTIPLE BLOGS, TWITTER STREAMS, FACEBOOK PAGES
DEVELOP BASIC STRATEGY
LAUNCH BLOG AND SINGLE TWITTER PAGE
MULTIPLE FACEBOOK PAGES ACROSS REGIONS AND BRANDS
BUILD SINGLE FACEBOOK PAGE
LISTEN
SYNCAPSE | New York | Toronto | London | Portland | San Francisco 1
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