SlideShare a Scribd company logo
SOCIAL MEDIA MARKETING
FOR HIGHER EDUCATION
Pssst…you want to buy some followers?
#CASEVibeAds
2
WHO WE ARE
JENNY MANDEVILLE
CONTENT MARKETING SPECIALIST
VANDERBILT UNIVERSITY
FOCUS: DEVELOPMENT & ALUMNI RELATIONS
ANNA WHINNERY
CONTENT MARKETING SPECIALIST
VANDERBILT UNIVERSITY
FOCUS: GRADUATE ADMISSIONS
@jennyshoots @annawhinnery
#CASEVibeAds
SETTING EXPECTATIONS
#CASEVibeAds
4
DO YOU NEED ADS?
Yes, probably.
#CASEVibeAds
5
DO YOU NEED ADS?
The BREAKDOWN
FACEBOOK
• Spend a little bit for a pretty big return
• Boost posts, or do an ad campaign
• Your likes and followers will go up for ANY advertising
• Limitations – targeting based on self-reporting
74%
Internet users have
Facebook accounts.
82%89%
(18-29) (30-49)
#CASEVibeAds
6
DO YOU NEED ADS?
The BREAKDOWN
INSTAGRAM
• Wild west of advertising because they just opened it up; you
used to have to have millions of dollars
• You can do it through Facebook, analytics limited
• Limitations – there’s not much data on it yet, hard to set
benchmarks
53%
of 18-29 now use the service vs. 37% who did so in 2013.
#CASEVibeAds
7
DO YOU NEED ADS?
The BREAKDOWN
TWITTER
• Spend a little, don’t get much return
• Bigger budget to make an impact
• Twitter cards, promoted tweets, lead generation
• Limitations - less information out there, harder to target
23%
of online adults use Twitter
#CASEVibeAds
8
DO YOU NEED ADS?
The BREAKDOWN
YOUTUBE
• YouTube is the second-largest social networking site,
behind Facebook.
• Most popular among younger adults, African-
Americans and Hispanics.
• Tied in with Google Ad Words.
• Ads are extremely targeted, can be based on web
browsing habits.
• Remarketing
82%
of 18- to 29-year-olds used YouTube in 2014, compared with
34% of those 65 and older.
#CASEVibeAds
9
DO YOU NEED ADS?
THE BREAKDOWN
SOCIAL
MEDIA
#CASEVibeAds
10
BUDGETING
HOW MUCH IS TOO MUCH OR TOO LITTLE?
START SMALL
Even $50 is better than nothing to get your feet wet.
MISTAKES CAN HAPPEN
Mistakes can be made, we once spent over $2000 on a likes campaign that was ridiculous.
LEARN AS YOU GO
Start small, and see what works for your school. You’ll learn pretty quickly what works and what doesn’t.
BE FLEXIBLE
If it’s not working, don’t waste your money.
#CASEVibeAds
11
Set Goals
1
Buy-in
3
Set Benchmarks
4
Revise & Repeat
5
Determine Metrics
2
HOW DO YOU MEASURE?
BENCHMARKS, METRICS, AND ANALYTICS
#CASEVibeAds
12
Be on Facebook Business
Manager
Facebook has text
limitations & other weird
guidelines
Ads form that gets everything
2 advertising “experts”
Roadblocks you may run into
are internal; systems that do
not want to work with you to
embed proper tracking
Don’t forget you’re designing
for mobile, too
Don’t be afraid to try!
Your best audience is the one
that’s already loyal to you
TIPS AND TRICKS
LEARN FROM OUR TRIALS AND ERRORS
#CASEVibeAds
13
How long is this information relevant?
Today.
Possibly tomorrow.
Probably not next week.
#CASEVibeAds
Web Communications
web.vanderbilt.edu
Jenny Mandeville
jenny.mandeville@vanderbilt.edu
@jennyshoots
Anna Whinnery
anna.whinnery@vanderbilt.edu
@annawhinnery
Any questions?
#CASEVibeAds

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Social Media Marketing for Higher Education

  • 1. SOCIAL MEDIA MARKETING FOR HIGHER EDUCATION Pssst…you want to buy some followers? #CASEVibeAds
  • 2. 2 WHO WE ARE JENNY MANDEVILLE CONTENT MARKETING SPECIALIST VANDERBILT UNIVERSITY FOCUS: DEVELOPMENT & ALUMNI RELATIONS ANNA WHINNERY CONTENT MARKETING SPECIALIST VANDERBILT UNIVERSITY FOCUS: GRADUATE ADMISSIONS @jennyshoots @annawhinnery #CASEVibeAds
  • 4. 4 DO YOU NEED ADS? Yes, probably. #CASEVibeAds
  • 5. 5 DO YOU NEED ADS? The BREAKDOWN FACEBOOK • Spend a little bit for a pretty big return • Boost posts, or do an ad campaign • Your likes and followers will go up for ANY advertising • Limitations – targeting based on self-reporting 74% Internet users have Facebook accounts. 82%89% (18-29) (30-49) #CASEVibeAds
  • 6. 6 DO YOU NEED ADS? The BREAKDOWN INSTAGRAM • Wild west of advertising because they just opened it up; you used to have to have millions of dollars • You can do it through Facebook, analytics limited • Limitations – there’s not much data on it yet, hard to set benchmarks 53% of 18-29 now use the service vs. 37% who did so in 2013. #CASEVibeAds
  • 7. 7 DO YOU NEED ADS? The BREAKDOWN TWITTER • Spend a little, don’t get much return • Bigger budget to make an impact • Twitter cards, promoted tweets, lead generation • Limitations - less information out there, harder to target 23% of online adults use Twitter #CASEVibeAds
  • 8. 8 DO YOU NEED ADS? The BREAKDOWN YOUTUBE • YouTube is the second-largest social networking site, behind Facebook. • Most popular among younger adults, African- Americans and Hispanics. • Tied in with Google Ad Words. • Ads are extremely targeted, can be based on web browsing habits. • Remarketing 82% of 18- to 29-year-olds used YouTube in 2014, compared with 34% of those 65 and older. #CASEVibeAds
  • 9. 9 DO YOU NEED ADS? THE BREAKDOWN SOCIAL MEDIA #CASEVibeAds
  • 10. 10 BUDGETING HOW MUCH IS TOO MUCH OR TOO LITTLE? START SMALL Even $50 is better than nothing to get your feet wet. MISTAKES CAN HAPPEN Mistakes can be made, we once spent over $2000 on a likes campaign that was ridiculous. LEARN AS YOU GO Start small, and see what works for your school. You’ll learn pretty quickly what works and what doesn’t. BE FLEXIBLE If it’s not working, don’t waste your money. #CASEVibeAds
  • 11. 11 Set Goals 1 Buy-in 3 Set Benchmarks 4 Revise & Repeat 5 Determine Metrics 2 HOW DO YOU MEASURE? BENCHMARKS, METRICS, AND ANALYTICS #CASEVibeAds
  • 12. 12 Be on Facebook Business Manager Facebook has text limitations & other weird guidelines Ads form that gets everything 2 advertising “experts” Roadblocks you may run into are internal; systems that do not want to work with you to embed proper tracking Don’t forget you’re designing for mobile, too Don’t be afraid to try! Your best audience is the one that’s already loyal to you TIPS AND TRICKS LEARN FROM OUR TRIALS AND ERRORS #CASEVibeAds
  • 13. 13 How long is this information relevant? Today. Possibly tomorrow. Probably not next week. #CASEVibeAds
  • 14. Web Communications web.vanderbilt.edu Jenny Mandeville jenny.mandeville@vanderbilt.edu @jennyshoots Anna Whinnery anna.whinnery@vanderbilt.edu @annawhinnery Any questions? #CASEVibeAds

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