Unfortunately, change management failure is still all too common, but usually the causes are predictable. The most common reasons for the failures of change projects include lack of executive support, incapable project management, incomplete change requirements and mismanaging or not setting expectations of stakeholders. Here are three tips that will help you to make sure that these common ailments don’t affect your change projects.
With this, most people think of logos, colors, tag lines and slogans... but if the customer experience doesn't match or is sub-par the first part doesn't matter. I've heard it said your brand is what others say about you to their friends. I know a local collision repair shop that says “We're the nicest people you'll meet by accident” but to maintain that reputation, each employee has to follow through.
Small Business Marketing Strategies by Alexander ZagoumenovAlex Zagoumenov
Key steps and recommendations for anyone planning to start a business. Regardless how big or small you want to be, these strategic marketing recommendations will help you launch your business. The topic was presented at CCIS in Calgary by Alex Zagoumenov.
Economic instability combined with the evolution of the roles and expectations of technology leadership make it more important than ever for tech executives to take advantage of the tools and techniques available via social media for promoting their individual personal brands. This presentation explores the questions to ask yourself before embarking in the use of these tools to enhance your career.
Having a follow-up system that provides value, not just push marketing, is an important factor here. Getting the customer, client or patient is the most expensive part of the sales process. If you provide a good experience, product, service, you now need to stay in touch, stay top-of-mind so they will come back and refer you to others.
Marketing for Optometrists: Tips and Trends to Win Today's PatientSurefire Local
Who’s the wittiest of them all? Join us for a Marketing Showdown with Dr. Alan Glazier and Dr. Justin Bazan, moderated by Dr. Nathan Bonilla-Warford with insights by digital marketing expert Jeff White.
Expect trends, strong takeaways to instantly improve your marketing and solid optometry humor from some of our fave OD’s!
Industry trends optometrists can capitalize on in this new era of marketing
How to leverage your team to help execute your marketing plan
Identifying what you can manage in-house and when it’s time to outsource
Evaluating marketing results and understanding your ROI
The good and the ugly of online reviews and why they matter
BrightEdge Share15 - DM104: Content, Influence and Human Capital - Mel CarsonBrightEdge Technologies
The document discusses how to create brand advocates by influencing influencers on social media. It defines influencers as people with the capacity to shape others' behavior through their status, contacts, or wealth. The key is to create an authentic experience that impacts a target audience and encourages them to take action by changing or enhancing their perceptions of a brand. Specifically, the document recommends discovering influencers through surveys, tools, or cross-referencing data; reaching out to them by having a clear goal and explaining what's in it for them and their audience; measuring the output, engagement, and sentiment; and giving influencers free reign and creative control as in Microsoft's successful campaign with Stephen Fry.
The document discusses the four pillars of motivation: attention, goal commitment, feedback, and reward. It notes that most motivation programs start with attention but will fail without also incorporating the other three pillars. Specifically, it emphasizes that attention strategies need metrics to track success, goals and feedback are interconnected, and rewards without behavior change just waste marketing spend. The document encourages following the author on social media or subscribing to their blog for more tips on creating effective motivation programs.
Unfortunately, change management failure is still all too common, but usually the causes are predictable. The most common reasons for the failures of change projects include lack of executive support, incapable project management, incomplete change requirements and mismanaging or not setting expectations of stakeholders. Here are three tips that will help you to make sure that these common ailments don’t affect your change projects.
With this, most people think of logos, colors, tag lines and slogans... but if the customer experience doesn't match or is sub-par the first part doesn't matter. I've heard it said your brand is what others say about you to their friends. I know a local collision repair shop that says “We're the nicest people you'll meet by accident” but to maintain that reputation, each employee has to follow through.
Small Business Marketing Strategies by Alexander ZagoumenovAlex Zagoumenov
Key steps and recommendations for anyone planning to start a business. Regardless how big or small you want to be, these strategic marketing recommendations will help you launch your business. The topic was presented at CCIS in Calgary by Alex Zagoumenov.
Economic instability combined with the evolution of the roles and expectations of technology leadership make it more important than ever for tech executives to take advantage of the tools and techniques available via social media for promoting their individual personal brands. This presentation explores the questions to ask yourself before embarking in the use of these tools to enhance your career.
Having a follow-up system that provides value, not just push marketing, is an important factor here. Getting the customer, client or patient is the most expensive part of the sales process. If you provide a good experience, product, service, you now need to stay in touch, stay top-of-mind so they will come back and refer you to others.
Marketing for Optometrists: Tips and Trends to Win Today's PatientSurefire Local
Who’s the wittiest of them all? Join us for a Marketing Showdown with Dr. Alan Glazier and Dr. Justin Bazan, moderated by Dr. Nathan Bonilla-Warford with insights by digital marketing expert Jeff White.
Expect trends, strong takeaways to instantly improve your marketing and solid optometry humor from some of our fave OD’s!
Industry trends optometrists can capitalize on in this new era of marketing
How to leverage your team to help execute your marketing plan
Identifying what you can manage in-house and when it’s time to outsource
Evaluating marketing results and understanding your ROI
The good and the ugly of online reviews and why they matter
BrightEdge Share15 - DM104: Content, Influence and Human Capital - Mel CarsonBrightEdge Technologies
The document discusses how to create brand advocates by influencing influencers on social media. It defines influencers as people with the capacity to shape others' behavior through their status, contacts, or wealth. The key is to create an authentic experience that impacts a target audience and encourages them to take action by changing or enhancing their perceptions of a brand. Specifically, the document recommends discovering influencers through surveys, tools, or cross-referencing data; reaching out to them by having a clear goal and explaining what's in it for them and their audience; measuring the output, engagement, and sentiment; and giving influencers free reign and creative control as in Microsoft's successful campaign with Stephen Fry.
The document discusses the four pillars of motivation: attention, goal commitment, feedback, and reward. It notes that most motivation programs start with attention but will fail without also incorporating the other three pillars. Specifically, it emphasizes that attention strategies need metrics to track success, goals and feedback are interconnected, and rewards without behavior change just waste marketing spend. The document encourages following the author on social media or subscribing to their blog for more tips on creating effective motivation programs.
The document discusses common communication mistakes that managers and supervisors make such as announcing controversial decisions without proper groundwork, lying to employees, ignoring problems by filtering bad news, underestimating employees' intelligence, and confusing process with desired outcomes. It provides tips for effective communication like being transparent when unable to share details, using plain language to convey messages, and addressing emotional issues through in-person or phone discussions rather than email.
8 Habits for exceptional project managersAlberto TH
Project management is a complicated field of work. Managing resources and people is not an easy task. Perhaps, the biggest challenge relays on the fact that there is not an exact path to follow; however, there is a set of habits that can helps us to perform above and beyond expectations.
An introductory talk about the persuasive design for a user experience course . This would be the presentation file for the talk. Including theories, methods and strategies.
This document discusses managing different personalities within one's network. It identifies several common personality types including the go-to person, complainer, self-promoter, introvert, visionary, performer, analyzer, and your own personality. For each type, it outlines potential advantages and dangers of having that person in your network. The document encourages understanding different personalities and using them effectively while avoiding potential pitfalls.
Conversation Management in the Digital AgeMitch Germann
The document discusses the need for companies to manage employee conversations on social media and other public forums. It notes that with the rise of platforms like Facebook, Twitter, and YouTube, all employees have become potential spokespeople for their companies. It recommends that companies educate employees on sharing the company brand narrative, create social media guidelines, and conduct conversation training. The goal of these efforts is to have engaged employee brand ambassadors while avoiding negative publicity from off-message employee posts. It suggests metrics like participation rates, program satisfaction, reach increases, sentiment changes, and lack of negative news generated by employees.
The document discusses common mistakes made with loyalty programs. It identifies 5 key mistakes: 1) Having a complex onboarding process rather than keeping it simple; 2) Having a "one size fits all" approach rather than tailoring the experience to individuals; 3) Having lengthy feedback cycles rather than providing feedback as soon as possible; 4) Offering rewards that are not the "right" rewards for customers rather than focusing on motivation; 5) Lacking social elements rather than leveraging the power of human interaction and social proof. The document advocates designing loyalty programs based on motivation principles to drive high customer engagement and value.
Share What You Learn- Delivering Data from SurveysSogolytics
Sharing survey results has several benefits: it builds trust by demonstrating a willingness to listen to feedback, boosts loyalty and performance by creating a culture of listening, and improves future response rates by motivating continued participation. To maximize these benefits, organizations should thank participants, provide a timeline for sharing results, focus on key findings presented visually and solutions rather than blame, and encourage further discussion. The overall goal is to create an ongoing feedback loop that inspires engagement.
Influential and Authentic Communication Workshop (2.5 hrs)Marlies van Dijk
The document discusses influential and authentic communication. It emphasizes connecting with audiences through values, emotions, and storytelling. Leaders are advised to frame issues in a compelling way that inspires action, avoid focusing solely on technical problems or targets, and instead promote a shared sense of purpose. Authenticity, vulnerability, and courage are important for leadership. Leaders should find ways to communicate authentically and tap into the power of storytelling to influence and persuade others.
The document provides 8 dos and don'ts for positive brand management during a PR crisis. It advises to gather facts quickly, prepare a crisis plan and team, communicate empathically with key audiences, prioritize public interest over the organization, be transparent and honest in communications, recognize public opinion can be harsh, address issues openly rather than hoping they disappear, and engage with media directly to control the narrative. Good PR focuses on building people and relationships.
Ciaran Norris - How To Make Social Media WorkKerry Bridge
This document provides guidance on how to effectively use social media for business purposes. It discusses planning a social media strategy by identifying objectives, choosing appropriate platforms, and measuring results. It also provides examples of how both B2B and B2C companies have successfully engaged customers on social media, such as by generating ideas from online communities, responding to customer service issues, and creating viral marketing campaigns by tapping into existing consumer behaviors. The key recommendations are to identify the goals for social media engagement, select the right platforms to achieve those goals, and focus on enabling engagement rather than just promoting social media presence.
How to grow (or save) your favorite open source projectJen Weber
Jen Weber gives a presentation on how to grow and sustain an open source project community. She discusses establishing priorities and focusing on important non-urgent tasks. Weber recommends inspiring and persuading contributors through principles like liking, social proof, and reciprocity. The presentation results in increased contributors, content, and awareness for the Ember learning project.
What Has Your Donation Page Done for You Lately?: Testing, Optimization & Bes...donordigital
Mal Warwick | Donordigital Vice President Mwosi Swenson spoke with Jason Wilson of Share Our Strength and Dawn Stoner of Mal Warwick | Donordigital at the Direct Marketing Association Nonprofit Federation Washington Nonprofit Conference on February 27, 2015. Donation page optimization is the least-sexy part of online fundraising — yet investment in this area can mean real money (lots of it, in fact!) from the same traffic to your site. Learn how analytics-driven changes to donation pages that have raised tens of thousands of additional dollars at some of the largest nonprofit programs. Includes a quick review of the tools, technology and methodology needed for effective testing, then dives into best practices and real testing results — things you'd expect, things that you need to know, and things that surprised us all!
The document discusses how traditional PowerPoint presentations can be boring, especially for younger audiences. Research shows that whiteboard video presentations are more engaging and lead to better information retention. Studies found a 15-18% increase in remembering information from whiteboard videos compared to only a 5% increase through traditional methods. Psychologists note that whiteboard videos are fun and enjoyable, keeping audiences engaged while also putting them in a good mood. Classroom assessments found students and teachers reacting positively to whiteboard video presentations.
1) The document summarizes several lectures from Young Lions @cannes2013 about advertising, branding, and human behavior.
2) Key topics included making taboos appealing, using celebrities' social media influence carefully, defining your "enemy" to take the right actions, and measuring emotions to improve video ad effectiveness.
3) Many lectures emphasized exploring the unconscious, combining old ideas in new ways, and using emotional storytelling when creating advertising campaigns.
How the World's Top Marketers Make Emotional Connections to Win the Marketplaceprnewswire
The document discusses how top marketers make emotional connections with consumers to succeed in the marketplace. It argues that emotions trump intelligence, and that marketers need to focus on four key ingredients: discovery, exploration, inspiration, and attraction. Brian Sheehan and Michael Pranikoff presented on this topic, discussing how big data can help marketers better understand consumers on an emotional level.
The document discusses how to have a five to six figure impact on a business within 30 days by mastering problem solving. It promotes solving problems through an honest, humble, and accountable three-step process of identifying issues, gathering ideas from a team, and creating an action plan with goals. The process is meant to replace incompetence and lack of clear processes or buy-in that lead to failure, with organized success.
The document discusses social media and how businesses can use it. It notes that there is no such thing as a social media expert. It then discusses why businesses use social media like customer behavior, feedback, new ideas, and advertising. It provides examples of how Sony Vaio increased its Facebook users. It discusses selecting the right people, tools, and media for social media. It also notes the importance of participating, contributing, demonstrating, having an exit plan, and thinking about advertising and giving customers a story through dialogue.
The document discusses lessons learned from a preliminary magazine project to the final product. Key points include:
1) For the final project, more research was done on the target audience and ensuring equal focus on different elements like the cover, contents page, and spreads.
2) Better time management and planning was implemented to avoid rushing.
3) Photography, editing, and design skills improved through using better cameras, Photoshop tools, and InDesign.
4) There was increased awareness of targeting a specific social group within the audience and including relevant content.
This document describes the synthesis of (R)-sec-butylamine from 2-butanone. It is used in pesticides, dyes, fungicides and pharmaceuticals. The synthesis uses inexpensive and common reagents and has a total cost of $342.45 to produce 5g, yielding a profit of $1072.55 per batch. With the (S) enantiomer also being sold, total potential profit is $2079.45 per batch.
The document discusses common communication mistakes that managers and supervisors make such as announcing controversial decisions without proper groundwork, lying to employees, ignoring problems by filtering bad news, underestimating employees' intelligence, and confusing process with desired outcomes. It provides tips for effective communication like being transparent when unable to share details, using plain language to convey messages, and addressing emotional issues through in-person or phone discussions rather than email.
8 Habits for exceptional project managersAlberto TH
Project management is a complicated field of work. Managing resources and people is not an easy task. Perhaps, the biggest challenge relays on the fact that there is not an exact path to follow; however, there is a set of habits that can helps us to perform above and beyond expectations.
An introductory talk about the persuasive design for a user experience course . This would be the presentation file for the talk. Including theories, methods and strategies.
This document discusses managing different personalities within one's network. It identifies several common personality types including the go-to person, complainer, self-promoter, introvert, visionary, performer, analyzer, and your own personality. For each type, it outlines potential advantages and dangers of having that person in your network. The document encourages understanding different personalities and using them effectively while avoiding potential pitfalls.
Conversation Management in the Digital AgeMitch Germann
The document discusses the need for companies to manage employee conversations on social media and other public forums. It notes that with the rise of platforms like Facebook, Twitter, and YouTube, all employees have become potential spokespeople for their companies. It recommends that companies educate employees on sharing the company brand narrative, create social media guidelines, and conduct conversation training. The goal of these efforts is to have engaged employee brand ambassadors while avoiding negative publicity from off-message employee posts. It suggests metrics like participation rates, program satisfaction, reach increases, sentiment changes, and lack of negative news generated by employees.
The document discusses common mistakes made with loyalty programs. It identifies 5 key mistakes: 1) Having a complex onboarding process rather than keeping it simple; 2) Having a "one size fits all" approach rather than tailoring the experience to individuals; 3) Having lengthy feedback cycles rather than providing feedback as soon as possible; 4) Offering rewards that are not the "right" rewards for customers rather than focusing on motivation; 5) Lacking social elements rather than leveraging the power of human interaction and social proof. The document advocates designing loyalty programs based on motivation principles to drive high customer engagement and value.
Share What You Learn- Delivering Data from SurveysSogolytics
Sharing survey results has several benefits: it builds trust by demonstrating a willingness to listen to feedback, boosts loyalty and performance by creating a culture of listening, and improves future response rates by motivating continued participation. To maximize these benefits, organizations should thank participants, provide a timeline for sharing results, focus on key findings presented visually and solutions rather than blame, and encourage further discussion. The overall goal is to create an ongoing feedback loop that inspires engagement.
Influential and Authentic Communication Workshop (2.5 hrs)Marlies van Dijk
The document discusses influential and authentic communication. It emphasizes connecting with audiences through values, emotions, and storytelling. Leaders are advised to frame issues in a compelling way that inspires action, avoid focusing solely on technical problems or targets, and instead promote a shared sense of purpose. Authenticity, vulnerability, and courage are important for leadership. Leaders should find ways to communicate authentically and tap into the power of storytelling to influence and persuade others.
The document provides 8 dos and don'ts for positive brand management during a PR crisis. It advises to gather facts quickly, prepare a crisis plan and team, communicate empathically with key audiences, prioritize public interest over the organization, be transparent and honest in communications, recognize public opinion can be harsh, address issues openly rather than hoping they disappear, and engage with media directly to control the narrative. Good PR focuses on building people and relationships.
Ciaran Norris - How To Make Social Media WorkKerry Bridge
This document provides guidance on how to effectively use social media for business purposes. It discusses planning a social media strategy by identifying objectives, choosing appropriate platforms, and measuring results. It also provides examples of how both B2B and B2C companies have successfully engaged customers on social media, such as by generating ideas from online communities, responding to customer service issues, and creating viral marketing campaigns by tapping into existing consumer behaviors. The key recommendations are to identify the goals for social media engagement, select the right platforms to achieve those goals, and focus on enabling engagement rather than just promoting social media presence.
How to grow (or save) your favorite open source projectJen Weber
Jen Weber gives a presentation on how to grow and sustain an open source project community. She discusses establishing priorities and focusing on important non-urgent tasks. Weber recommends inspiring and persuading contributors through principles like liking, social proof, and reciprocity. The presentation results in increased contributors, content, and awareness for the Ember learning project.
What Has Your Donation Page Done for You Lately?: Testing, Optimization & Bes...donordigital
Mal Warwick | Donordigital Vice President Mwosi Swenson spoke with Jason Wilson of Share Our Strength and Dawn Stoner of Mal Warwick | Donordigital at the Direct Marketing Association Nonprofit Federation Washington Nonprofit Conference on February 27, 2015. Donation page optimization is the least-sexy part of online fundraising — yet investment in this area can mean real money (lots of it, in fact!) from the same traffic to your site. Learn how analytics-driven changes to donation pages that have raised tens of thousands of additional dollars at some of the largest nonprofit programs. Includes a quick review of the tools, technology and methodology needed for effective testing, then dives into best practices and real testing results — things you'd expect, things that you need to know, and things that surprised us all!
The document discusses how traditional PowerPoint presentations can be boring, especially for younger audiences. Research shows that whiteboard video presentations are more engaging and lead to better information retention. Studies found a 15-18% increase in remembering information from whiteboard videos compared to only a 5% increase through traditional methods. Psychologists note that whiteboard videos are fun and enjoyable, keeping audiences engaged while also putting them in a good mood. Classroom assessments found students and teachers reacting positively to whiteboard video presentations.
1) The document summarizes several lectures from Young Lions @cannes2013 about advertising, branding, and human behavior.
2) Key topics included making taboos appealing, using celebrities' social media influence carefully, defining your "enemy" to take the right actions, and measuring emotions to improve video ad effectiveness.
3) Many lectures emphasized exploring the unconscious, combining old ideas in new ways, and using emotional storytelling when creating advertising campaigns.
How the World's Top Marketers Make Emotional Connections to Win the Marketplaceprnewswire
The document discusses how top marketers make emotional connections with consumers to succeed in the marketplace. It argues that emotions trump intelligence, and that marketers need to focus on four key ingredients: discovery, exploration, inspiration, and attraction. Brian Sheehan and Michael Pranikoff presented on this topic, discussing how big data can help marketers better understand consumers on an emotional level.
The document discusses how to have a five to six figure impact on a business within 30 days by mastering problem solving. It promotes solving problems through an honest, humble, and accountable three-step process of identifying issues, gathering ideas from a team, and creating an action plan with goals. The process is meant to replace incompetence and lack of clear processes or buy-in that lead to failure, with organized success.
The document discusses social media and how businesses can use it. It notes that there is no such thing as a social media expert. It then discusses why businesses use social media like customer behavior, feedback, new ideas, and advertising. It provides examples of how Sony Vaio increased its Facebook users. It discusses selecting the right people, tools, and media for social media. It also notes the importance of participating, contributing, demonstrating, having an exit plan, and thinking about advertising and giving customers a story through dialogue.
The document discusses lessons learned from a preliminary magazine project to the final product. Key points include:
1) For the final project, more research was done on the target audience and ensuring equal focus on different elements like the cover, contents page, and spreads.
2) Better time management and planning was implemented to avoid rushing.
3) Photography, editing, and design skills improved through using better cameras, Photoshop tools, and InDesign.
4) There was increased awareness of targeting a specific social group within the audience and including relevant content.
This document describes the synthesis of (R)-sec-butylamine from 2-butanone. It is used in pesticides, dyes, fungicides and pharmaceuticals. The synthesis uses inexpensive and common reagents and has a total cost of $342.45 to produce 5g, yielding a profit of $1072.55 per batch. With the (S) enantiomer also being sold, total potential profit is $2079.45 per batch.
This document provides attribution for the sources used in its composition. It lists the website where a quote was obtained, the source of a background texture, the font used, an icon source, and the creative commons license governing reuse of the work.
Este documento trata sobre los signos ortográficos y otros signos utilizados en los textos escritos. Explica que existen tres tipos de signos: signos de puntuación, signos diacríticos y signos auxiliares. Describe cada uno de estos tipos de signos y menciona algunos ejemplos como la coma, el punto, la tilde, la barra, el guion y las comillas. El objetivo es contribuir a la correcta lectura e interpretación de los textos a través del uso adecuado de estos signos y
La SEREMI de Salud Región del Bío Bío es el departamento regional de salud pública encargado de planificar y regular los asuntos de salud en la región del Bío Bío.
The document discusses social media marketing and provides guidance on developing an effective social media strategy. It defines social media and social media marketing. It explains why social media marketing has become relevant due to the critical mass of people now participating online. The document then outlines steps to develop a social media strategy, including listening to conversations, engaging in discussions, and encouraging customers to talk about the brand. It provides resources for further learning.
Unlike unicorns and leprechauns, social media measurement DOES exist and CAN be tracked. Nichole Kelly will bust the common myths of social media measurement and share the keys to defining metrics that truly impact your business. The discussion will focus on actionable tips to define your metrics, simple ways to apply them to bottom line results, and concrete tactics to analyze their impact on your business objectives. This will be an extremely informative discussion, followed by a Q&A segment that will turn your social media measurement strategy from legend to reality.
Beyond Blogging: How B2B Tech Marketers Can Build Trust Through Content Marke...Kiwi Creative
In general, B2B buyers consult roughly seven information sources before making a purchase decision. Of those sources, a company's blog content ranks near the bottom of what buyers care about; instead, they are preferring product demos, user reviews and peer communities as a way to gauge a tech company's trustworthiness.
So, if simply publishing content regularly doesn't move the needle as much it once did, what can B2B tech marketers do instead to build trust for their brand?
Join Jacquie Chakirelis, Director of Digital Strategy for Quest Digital and one of the top 50 B2B influencers to follow in 2021, to dive into how we can leverage our marketing efforts to earn and keep trust with our customers and empower them to become our advocates.
Top takeaways of this session will include:
1. How to break the "inauthentic” content patterns to build lasting relationships with your customers.
2. Learn simple ways B2B technology companies are collaborating with their customers to become the messengers in peer communities and through user-generated content.
3. Explore new tools that marketers can use for content projects designed to build trust.
- - -
This is the slide deck from the March 2022 HubSpot User Group (HUG) for B2B Technology USA.
View the webinar recording at https://youtu.be/4jpri3zjdfc
Sign up for future HUG events at https://events.hubspot.com/b2b-technology-usa/
Forum sustentar 2011 social media workshop 25 august 2011Maxine T. McClellan
The document provides an overview of social media marketing. It discusses who uses social media and its benefits for businesses, including customer relations, loyalty building, and new customer acquisition. It emphasizes that social media is about dialogue and engagement, not advertising. The document then offers tips for developing a successful social media strategy, including determining goals, researching audiences, creating a contact list, joining conversations, and measuring results.
Social Media . . . you\'re hearing about it constantly. You\'re even using it to some degree. But, you\'re not really getting a lot of business value out of it. Here\'s a simple model to get you started. I mean, REALLY started.
Trends in social media for business include:
1) Customers shape brands' reputations through online conversations, so companies must listen to understand customers and address issues early.
2) Less than 1% of customer time is spent on purchases; the other 99% is spent searching and socializing online, so companies must engage customers throughout the experience.
3) Customers want to share ideas, knowledge, and help solve problems online, so companies should support these activities to build trust.
The document provides guidance on developing an effective social media strategy and practice for clients. It emphasizes focusing on clients' objectives first before developing tactics. Social media should be integrated with traditional marketing and support key goals like increasing sales, customer loyalty, or public relations. The document also outlines services an agency can provide, like social listening, community management, and crisis response. It stresses the importance of measurement by setting targets and defines metrics for each objective.
PR firms need to evolve their social media practices to better serve clients. Simply building social media presences is not enough - agencies must own digital crisis planning, reputation management through monitoring, and training other roles. The key is establishing clear objectives with clients focused on goals like new customers or sales, not just vanity metrics. Agencies should create service strategies around reputation, crisis, and community management tailored to objectives.
This document announces a series of digital marketing panels in 2021 covering topics like paid social media, paid search, and emerging marketplaces. It includes the panel schedules and invites attendees to submit questions for live Q&As. Recordings and resources from the panels will be shared after. The purpose is to help attendees get a jump start on their 2021 marketing strategies on Amazon, email, search engines, social media, and other emerging platforms.
Like building a house, you want a solid foundation for your social media marketing efforts. This deck provides a high level look at what parts of the foundation you should have before just jumping in. A strong emphasis is on social media is not a stand alone strategy or tactic!
The document provides an overview of social media trends and best practices based on a survey of nearly 200 companies. It finds that while most companies see social media as important, only 14% have more than two years of experience with it. Most are just beginning to develop strategies. The document recommends companies develop social media strategies, set clear goals and metrics, allocate resources, and promote social media as part of an integrated marketing experience.
The document discusses how to properly measure the effectiveness of social media marketing efforts. It argues that traditional sales-focused metrics do not capture the relationship-building nature of social media. It recommends taking five steps: 1) set concrete SMART goals, 2) create a marketing plan, 3) consistently implement the plan using a LISTEN-LEARN-CONVERSE-TWEAK-REPEAT approach, 4) measure results using metrics like reach, frequency, influence, conversions and sustainability, and 5) regularly interact to build relationships rather than seeing social media as a one-off activity. The key is to determine objectives first and apply appropriate metrics, rather than focusing only on ROI.
Social Media for Advertising and Marketing SpecialistsDan Elder, MS
The document provides an overview of social media trends and best practices for developing a successful social media strategy. It discusses how social media has changed business and communications, with key points being that only 14% of organizations have more than 2 years of experience using social media, and that having a strategy is important for long-term success. The document concludes by outlining a 5 step approach to a successful social media strategy: 1) get organizational buy-in and the right skills, 2) develop a clear strategy, 3) set goals and metrics, 4) allocate proper resources, and 5) promote social media efforts.
The document discusses the basics of social marketing and provides tips for using various social media channels effectively. It emphasizes that social media is about people, not technology. The 70-20-10 rule is presented for sharing content on different channels, with 70% being resources, 20% engagement, and 10% self-promotion. Best practices are outlined for platforms like Facebook, Twitter, YouTube, LinkedIn and setting an overall social media strategy with objectives, channels and metrics.
This document discusses the return on investment (ROI) of social media for businesses. It outlines three stages of the social media ROI cycle: launch, management, and optimization. In the initial launch stage, results are negligible. In the management stage, engagement increases and traffic grows. In the optimization stage, social media efforts can result in revenue growth. The document emphasizes that social media ROI takes time, continuous effort, and strategic focus on goals in order to realize tangible returns like increased sales and intangible returns like improved brand awareness. It also provides tips on how to define and measure social media success through metrics like engagement, social strategies, and listening to customers.
This document discusses reputation management for brands and companies. It notes that communication is now cyclical and instant due to social media, giving consumers power. It advises that to manage reputation, companies should listen, engage, and respond on social media and other online channels. When a crisis occurs, companies need to gather facts quickly and be transparent, showing compassion to maintain trust.
Leap into social media feb 2011(final)- South Lanarkshirekatiestart
The document is a presentation about social media given by Katie Start. It covers the changing landscape of communications from traditional media to social media, how businesses can use social media, and provides 10 steps for social media success including listening, giving value to others, relinquishing control, and measuring results. Key points are that 2/3 of internet users visit social networks, social media allows for dialogue instead of just broadcasts, and following 10 rules can help businesses succeed with social media.
The document discusses word of mouth marketing and outlines the five T's framework for effective word of mouth strategies. It explains that word of mouth can be organic or amplified through intentional campaigns. The five T's are talkers, topics, tools, taking part, and tracking. Talkers are who will spread the word, topics are what they will talk about, tools help the message travel, taking part means joining conversations appropriately, and tracking involves monitoring what is being said. The document also notes that word of mouth and social media marketing go hand in hand, with social media serving as a medium to facilitate conversations.
This document provides six tips for improving social media marketing strategies for B2B brands. It recommends defining social media policies, examining etiquette, scheduling posts for consistency, using social media insights in sales, engaging prospects across multiple channels, and measuring return on investment from social media efforts. Integrating social media with marketing automation can help optimize efforts.
How to Implement a Real Estate CRM SoftwareSalesTown
To implement a CRM for real estate, set clear goals, choose a CRM with key real estate features, and customize it to your needs. Migrate your data, train your team, and use automation to save time. Monitor performance, ensure data security, and use the CRM to enhance marketing. Regularly check its effectiveness to improve your business.
buy old yahoo accounts buy yahoo accountsSusan Laney
As a business owner, I understand the importance of having a strong online presence and leveraging various digital platforms to reach and engage with your target audience. One often overlooked yet highly valuable asset in this regard is the humble Yahoo account. While many may perceive Yahoo as a relic of the past, the truth is that these accounts still hold immense potential for businesses of all sizes.
Company Valuation webinar series - Tuesday, 4 June 2024FelixPerez547899
This session provided an update as to the latest valuation data in the UK and then delved into a discussion on the upcoming election and the impacts on valuation. We finished, as always with a Q&A
At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
IMPACT Silver is a pure silver zinc producer with over $260 million in revenue since 2008 and a large 100% owned 210km Mexico land package - 2024 catalysts includes new 14% grade zinc Plomosas mine and 20,000m of fully funded exploration drilling.
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
Recruiting in the Digital Age: A Social Media MasterclassLuanWise
In this masterclass, presented at the Global HR Summit on 5th June 2024, Luan Wise explored the essential features of social media platforms that support talent acquisition, including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok.
Discover timeless style with the 2022 Vintage Roman Numerals Men's Ring. Crafted from premium stainless steel, this 6mm wide ring embodies elegance and durability. Perfect as a gift, it seamlessly blends classic Roman numeral detailing with modern sophistication, making it an ideal accessory for any occasion.
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Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challengesHolger Mueller
Holger Mueller of Constellation Research shares his key takeaways from SAP's Sapphire confernece, held in Orlando, June 3rd till 5th 2024, in the Orange Convention Center.
B2B payments are rapidly changing. Find out the 5 key questions you need to be asking yourself to be sure you are mastering B2B payments today. Learn more at www.BlueSnap.com.
An introduction to the cryptocurrency investment platform Binance Savings.Any kyc Account
Learn how to use Binance Savings to expand your bitcoin holdings. Discover how to maximize your earnings on one of the most reliable cryptocurrency exchange platforms, as well as how to earn interest on your cryptocurrency holdings and the various savings choices available.
Building Your Employer Brand with Social MediaLuanWise
Presented at The Global HR Summit, 6th June 2024
In this keynote, Luan Wise will provide invaluable insights to elevate your employer brand on social media platforms including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok. You'll learn how compelling content can authentically showcase your company culture, values, and employee experiences to support your talent acquisition and retention objectives. Additionally, you'll understand the power of employee advocacy to amplify reach and engagement – helping to position your organization as an employer of choice in today's competitive talent landscape.
Top mailing list providers in the USA.pptxJeremyPeirce1
Discover the top mailing list providers in the USA, offering targeted lists, segmentation, and analytics to optimize your marketing campaigns and drive engagement.