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Social Media in India – 2013
© DAFUQ SOLUTIONS PVT. LTD. 2013. CONFIDENTIAL: NOT FOR DISTRIBUTION.
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Executive Summary
The second decade of the 21st century has seen the maturity of Social Media as a distinct digital
entity. From being an avenue for simply connecting with family & friends, it is increasingly used
for customer engagement, and is grabbing news headlines for other reasons. Facebook, which
has been the undisputed leader in this space, achieved a USD $100 Billion valuation in its initial
public offering! With over a billion individuals the world over on social media and rising every
minute, various members from the digital fraternity recognize the utility of the medium, and are
investing a greater share of their digital advertising budgets towards social media.
According to the report, the number of social media users in Urban India reached 62 Million by
December 2012. Essentially, about 74% of all Active Internet users in Urban India use social
media. The info graphic above also showcases the estimated number of social media users by
June 2013 i.e. of 66 Million.
© DAFUQ SOLUTIONS PVT. LTD. 2013. CONFIDENTIAL: NOT FOR DISTRIBUTION.
WWW.DAFUQSOLUTIONS.COM
Urban India
Internet
Landscape
According to the report, the number of
social media users in Urban India
reached 62 Million by December 2012.
Essentially, about 74% of all Active
Internet users in Urban India use social
media. The info graphic above also
showcases the estimated number of
social media users by June 2013 i.e. of
66 Million.
© DAFUQ SOLUTIONS PVT. LTD. 2013. CONFIDENTIAL: NOT FOR DISTRIBUTION.
WWW.DAFUQSOLUTIONS.COM
Key Takeaways from the Social Media Report (June 2013)
Highest proportion (84%) of Social Media users (among Active Internet users) is for the
demographic segment “Young Men” -- 84% or 20.3 Million Active Internet Users –
Essentially, Young Men contribute about 35% to the overall urban social networking base of 58
Million.
34% or 19.7 Million of the urban social networking base is from the Top 8 Metros
Of the urban social networking base of 58 Million, about 20.3 Million (or 35%) are from Small
Towns (towns having population of up to 5 Lakhs)
Active Mobile Internet User Base in India - 39.7 Million
Active Social Media User Base in India - 32.5 Million (82% of the Active Mobile Internet Base)
 A higher proportion (82%) of Mobile Active Internet Users access Social Media, as compared to
that accessed by the Total Active Internet base (72%)
© DAFUQ SOLUTIONS PVT. LTD. 2013. CONFIDENTIAL: NOT FOR DISTRIBUTION.
WWW.DAFUQSOLUTIONS.COM
Key Takeaways from the Social Media Report (June 2013)
Considering the Top 35 Cities in India, 77% or 18.2 Million of the Active Mobile Internet users
(Top 35 City Base - 23.6 Million) access social media, second only after Email (83%)
Average Frequency of Social Networking Access using Mobile Internet - 7 Days a Week
Facebook is the leading website accessed by 97% of all Social Media users in India
The growth in the number of social networking users can be attributed to the rising Internet
penetration in India, through increasing affordability of smartphones and consequent mobile
Internet use.
© DAFUQ SOLUTIONS PVT. LTD. 2013. CONFIDENTIAL: NOT FOR DISTRIBUTION.
WWW.DAFUQSOLUTIONS.COM
Overview of Social Media in India
Penetration of Social Networking (All India)
The current edition of the study provides social media usage & behaviour of
individuals from Urban India. As per the findings, of the 80 Million Active
Internet users in Urban India, 72% (or 58 Million individuals) have accessed /
used some form of social networking. They may have accessed social media
using a personal computer (PC), laptop or even a mobile device, as the
illustration suggests.
© DAFUQ SOLUTIONS PVT. LTD. 2013. CONFIDENTIAL: NOT FOR DISTRIBUTION.
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Social Media
Usage - By
Various Devices
© DAFUQ SOLUTIONS PVT. LTD. 2013. CONFIDENTIAL: NOT FOR DISTRIBUTION.
WWW.DAFUQSOLUTIONS.COM
Social networking through mobile phones is an ever increasing phenomenon observed today with
share of 72%. With mobile penetrations reaching very high levels, and an increasing number of
individuals owning feature-rich phones or even smartphones that allow Internet access, social
networking is rapidly penetrating the India Active Internet user base. Affordable mobile Internet plans
additionally serve rising usage levels.
Top Activities
of Urban Active
Internet Users
Social Media usage ranks only after Email
(80%) in terms of usage.
Essentially, social networking often
serves to be among the “First Internet
Uses” of Internet in India i.e. besides the
usual reasons like Email, Music and
Gaming.
Social networking through mobile phones
is an ever increasing phenomenon
observed today. With mobile
penetrations reaching very high
levels, and an increasing number of
individuals owning feature-rich phones or
even smartphones that allow Internet
access, social networking is rapidly
penetrating the India Active Internet user
base. Affordable mobile Internet plans
additionally serve rising usage levels.
© DAFUQ SOLUTIONS PVT. LTD. 2013. CONFIDENTIAL: NOT FOR DISTRIBUTION.
WWW.DAFUQSOLUTIONS.COM
Social
Networking
Profile by
Demographics
Segments
As per the findings, the highest
proportion of social media usage
was observed among the
demographic segments of “Young
Men” and “College Going
Students”, with 84% & 82%
penetration levels respectively. The
respective bases of each group are
mentioned below.
© DAFUQ SOLUTIONS PVT. LTD. 2013. CONFIDENTIAL: NOT FOR DISTRIBUTION.
WWW.DAFUQSOLUTIONS.COM
Social
Networking
Profile by Town
Class
The breakup of the various social
networking users in India by town class is
showcased herewith. As per the
figure, although the Top 8 Metros
constitute more than a third of the entire
user base, the other 66% belong to other
smaller cities in urban India.
Quite notably, almost a quarter (24%) of
all social networking users in India belong
to Small Towns that have populations less
than 2 Lakhs, while another 11% are from
towns that have populations between 2
and 5 lakhs.
Essentially, more than a third i.e. about
35% of the urban social networking base
is from Small Towns having populations
of upto 5 Lakhs.
© DAFUQ SOLUTIONS PVT. LTD. 2013. CONFIDENTIAL: NOT FOR DISTRIBUTION.
WWW.DAFUQSOLUTIONS.COM
Social Media Usage on Mobile
While evaluating social media usage by different devices, it is interesting to note that there are
about 39.7 Million Active Mobile Internet users in urban India. This is almost 50% of the active
Internet base, simply by way of mobile phones. It should be noted that these mobile Internet
users belong to the overall General Active Internet user base of 80.2 Million individuals.
The illustration additionally suggests that a greater
proportion (82%) of Active Mobile Internet users
use social media, as compared to the overall
General Active Internet population (72%). We can
safely infer that the majority of Active Mobile
Internet users access social networking sites for
staying connected most of the time.
© DAFUQ SOLUTIONS PVT. LTD. 2013. CONFIDENTIAL: NOT FOR DISTRIBUTION.
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active
Activities on
Mobile Internet
As per the ICube 2013 Mobile Internet
report, of the 23.6 Million Mobile
Internet users from the Top 35 cities in
India, there were 77% that indulged in
social networking (SNS) by way of
mobile phones.
This is only after Email, which is
accessed by 83% of all Mobile Internet
Users. In fact, social networking is
considered the main Internet activity
done on a mobile phone, mentioned
by 33% of all respondents, as
compared to 32% mentioned for
Email.
© DAFUQ SOLUTIONS PVT. LTD. 2013. CONFIDENTIAL: NOT FOR DISTRIBUTION.
WWW.DAFUQSOLUTIONS.COM
Type of Mobile Applications
As far as the usage of mobile applications is concerned, the most popularly used mobile apps are of Social Media (81%) and
Entertainment (73%).
© DAFUQ SOLUTIONS PVT. LTD. 2013. CONFIDENTIAL: NOT FOR DISTRIBUTION.
WWW.DAFUQSOLUTIONS.COM
Frequency of
Mobile Internet
App Usage
While understanding the frequency
with which Mobile Internet
Applications are used, Social
Media, Email, Chat/IM, App Store apps
& Search based Apps are the ones
used on a daily basis by Indian Active
Mobile Internet users.
Considering the above
characteristics, the potential for
mobile social networking applications
will remain high in the imminent
future.
© DAFUQ SOLUTIONS PVT. LTD. 2013. CONFIDENTIAL: NOT FOR DISTRIBUTION.
WWW.DAFUQSOLUTIONS.COM
Social Media Usage Characteristics
Top Social Media Websites Accessed The top
websites used by Indian Active Internet users
are showcased by the following figure.
Facebook is used by 97% of all
individuals, whereas the next places are taken
by Google+ and LinkedIn.
It is worthwhile noting that the professional
networking site LinkedIn has the highest
proportion among females and users above 25
years. In fact, LinkedIn has the second highest
average time spent only after Facebook.
© DAFUQ SOLUTIONS PVT. LTD. 2013. CONFIDENTIAL: NOT FOR DISTRIBUTION.
WWW.DAFUQSOLUTIONS.COM
Time Spent on Social Media
The average time spent by Indian netizens was 29.6 minutes on weekdays as compared to 28.8 minutes on weekend days. In
other words, the amount of time spent is quite similar.
© DAFUQ SOLUTIONS PVT. LTD. 2013. CONFIDENTIAL: NOT FOR DISTRIBUTION.
WWW.DAFUQSOLUTIONS.COM
Activities on Facebook
Are you one of those that has played Angry
Birds on Facebook? Or have you recently
received a request through some Facebook
app for a Birthday calendar update? If
yes, then you are one of the numerous
individuals using various applications available
on social media.
As per WAM, 34.8 Million users visited
Facebook in September 2012. On further data
investigation, Facebook is not used as much
for chatting / messaging, which is done by only
11% or 3.8 Million individuals.
© DAFUQ SOLUTIONS PVT. LTD. 2013. CONFIDENTIAL: NOT FOR DISTRIBUTION.
WWW.DAFUQSOLUTIONS.COM
Top 35 Cities In India with Social Media Exposure
© DAFUQ SOLUTIONS PVT. LTD. 2013. CONFIDENTIAL: NOT FOR DISTRIBUTION.
WWW.DAFUQSOLUTIONS.COM
Definition of Demographic Segments
© DAFUQ SOLUTIONS PVT. LTD. 2013. CONFIDENTIAL: NOT FOR DISTRIBUTION.
WWW.DAFUQSOLUTIONS.COM
THANK YOU
© DAFUQ SOLUTIONS PVT. LTD. 2013. CONFIDENTIAL: NOT FOR DISTRIBUTION.
WWW.DAFUQSOLUTIONS.COM

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Social media in india – 2013

  • 1. Social Media in India – 2013 © DAFUQ SOLUTIONS PVT. LTD. 2013. CONFIDENTIAL: NOT FOR DISTRIBUTION. WWW.DAFUQSOLUTIONS.COM
  • 2. Executive Summary The second decade of the 21st century has seen the maturity of Social Media as a distinct digital entity. From being an avenue for simply connecting with family & friends, it is increasingly used for customer engagement, and is grabbing news headlines for other reasons. Facebook, which has been the undisputed leader in this space, achieved a USD $100 Billion valuation in its initial public offering! With over a billion individuals the world over on social media and rising every minute, various members from the digital fraternity recognize the utility of the medium, and are investing a greater share of their digital advertising budgets towards social media. According to the report, the number of social media users in Urban India reached 62 Million by December 2012. Essentially, about 74% of all Active Internet users in Urban India use social media. The info graphic above also showcases the estimated number of social media users by June 2013 i.e. of 66 Million. © DAFUQ SOLUTIONS PVT. LTD. 2013. CONFIDENTIAL: NOT FOR DISTRIBUTION. WWW.DAFUQSOLUTIONS.COM
  • 3. Urban India Internet Landscape According to the report, the number of social media users in Urban India reached 62 Million by December 2012. Essentially, about 74% of all Active Internet users in Urban India use social media. The info graphic above also showcases the estimated number of social media users by June 2013 i.e. of 66 Million. © DAFUQ SOLUTIONS PVT. LTD. 2013. CONFIDENTIAL: NOT FOR DISTRIBUTION. WWW.DAFUQSOLUTIONS.COM
  • 4. Key Takeaways from the Social Media Report (June 2013) Highest proportion (84%) of Social Media users (among Active Internet users) is for the demographic segment “Young Men” -- 84% or 20.3 Million Active Internet Users – Essentially, Young Men contribute about 35% to the overall urban social networking base of 58 Million. 34% or 19.7 Million of the urban social networking base is from the Top 8 Metros Of the urban social networking base of 58 Million, about 20.3 Million (or 35%) are from Small Towns (towns having population of up to 5 Lakhs) Active Mobile Internet User Base in India - 39.7 Million Active Social Media User Base in India - 32.5 Million (82% of the Active Mobile Internet Base)  A higher proportion (82%) of Mobile Active Internet Users access Social Media, as compared to that accessed by the Total Active Internet base (72%) © DAFUQ SOLUTIONS PVT. LTD. 2013. CONFIDENTIAL: NOT FOR DISTRIBUTION. WWW.DAFUQSOLUTIONS.COM
  • 5. Key Takeaways from the Social Media Report (June 2013) Considering the Top 35 Cities in India, 77% or 18.2 Million of the Active Mobile Internet users (Top 35 City Base - 23.6 Million) access social media, second only after Email (83%) Average Frequency of Social Networking Access using Mobile Internet - 7 Days a Week Facebook is the leading website accessed by 97% of all Social Media users in India The growth in the number of social networking users can be attributed to the rising Internet penetration in India, through increasing affordability of smartphones and consequent mobile Internet use. © DAFUQ SOLUTIONS PVT. LTD. 2013. CONFIDENTIAL: NOT FOR DISTRIBUTION. WWW.DAFUQSOLUTIONS.COM
  • 6. Overview of Social Media in India Penetration of Social Networking (All India) The current edition of the study provides social media usage & behaviour of individuals from Urban India. As per the findings, of the 80 Million Active Internet users in Urban India, 72% (or 58 Million individuals) have accessed / used some form of social networking. They may have accessed social media using a personal computer (PC), laptop or even a mobile device, as the illustration suggests. © DAFUQ SOLUTIONS PVT. LTD. 2013. CONFIDENTIAL: NOT FOR DISTRIBUTION. WWW.DAFUQSOLUTIONS.COM
  • 7. Social Media Usage - By Various Devices © DAFUQ SOLUTIONS PVT. LTD. 2013. CONFIDENTIAL: NOT FOR DISTRIBUTION. WWW.DAFUQSOLUTIONS.COM Social networking through mobile phones is an ever increasing phenomenon observed today with share of 72%. With mobile penetrations reaching very high levels, and an increasing number of individuals owning feature-rich phones or even smartphones that allow Internet access, social networking is rapidly penetrating the India Active Internet user base. Affordable mobile Internet plans additionally serve rising usage levels.
  • 8. Top Activities of Urban Active Internet Users Social Media usage ranks only after Email (80%) in terms of usage. Essentially, social networking often serves to be among the “First Internet Uses” of Internet in India i.e. besides the usual reasons like Email, Music and Gaming. Social networking through mobile phones is an ever increasing phenomenon observed today. With mobile penetrations reaching very high levels, and an increasing number of individuals owning feature-rich phones or even smartphones that allow Internet access, social networking is rapidly penetrating the India Active Internet user base. Affordable mobile Internet plans additionally serve rising usage levels. © DAFUQ SOLUTIONS PVT. LTD. 2013. CONFIDENTIAL: NOT FOR DISTRIBUTION. WWW.DAFUQSOLUTIONS.COM
  • 9. Social Networking Profile by Demographics Segments As per the findings, the highest proportion of social media usage was observed among the demographic segments of “Young Men” and “College Going Students”, with 84% & 82% penetration levels respectively. The respective bases of each group are mentioned below. © DAFUQ SOLUTIONS PVT. LTD. 2013. CONFIDENTIAL: NOT FOR DISTRIBUTION. WWW.DAFUQSOLUTIONS.COM
  • 10. Social Networking Profile by Town Class The breakup of the various social networking users in India by town class is showcased herewith. As per the figure, although the Top 8 Metros constitute more than a third of the entire user base, the other 66% belong to other smaller cities in urban India. Quite notably, almost a quarter (24%) of all social networking users in India belong to Small Towns that have populations less than 2 Lakhs, while another 11% are from towns that have populations between 2 and 5 lakhs. Essentially, more than a third i.e. about 35% of the urban social networking base is from Small Towns having populations of upto 5 Lakhs. © DAFUQ SOLUTIONS PVT. LTD. 2013. CONFIDENTIAL: NOT FOR DISTRIBUTION. WWW.DAFUQSOLUTIONS.COM
  • 11. Social Media Usage on Mobile While evaluating social media usage by different devices, it is interesting to note that there are about 39.7 Million Active Mobile Internet users in urban India. This is almost 50% of the active Internet base, simply by way of mobile phones. It should be noted that these mobile Internet users belong to the overall General Active Internet user base of 80.2 Million individuals. The illustration additionally suggests that a greater proportion (82%) of Active Mobile Internet users use social media, as compared to the overall General Active Internet population (72%). We can safely infer that the majority of Active Mobile Internet users access social networking sites for staying connected most of the time. © DAFUQ SOLUTIONS PVT. LTD. 2013. CONFIDENTIAL: NOT FOR DISTRIBUTION. WWW.DAFUQSOLUTIONS.COM active
  • 12. Activities on Mobile Internet As per the ICube 2013 Mobile Internet report, of the 23.6 Million Mobile Internet users from the Top 35 cities in India, there were 77% that indulged in social networking (SNS) by way of mobile phones. This is only after Email, which is accessed by 83% of all Mobile Internet Users. In fact, social networking is considered the main Internet activity done on a mobile phone, mentioned by 33% of all respondents, as compared to 32% mentioned for Email. © DAFUQ SOLUTIONS PVT. LTD. 2013. CONFIDENTIAL: NOT FOR DISTRIBUTION. WWW.DAFUQSOLUTIONS.COM
  • 13. Type of Mobile Applications As far as the usage of mobile applications is concerned, the most popularly used mobile apps are of Social Media (81%) and Entertainment (73%). © DAFUQ SOLUTIONS PVT. LTD. 2013. CONFIDENTIAL: NOT FOR DISTRIBUTION. WWW.DAFUQSOLUTIONS.COM
  • 14. Frequency of Mobile Internet App Usage While understanding the frequency with which Mobile Internet Applications are used, Social Media, Email, Chat/IM, App Store apps & Search based Apps are the ones used on a daily basis by Indian Active Mobile Internet users. Considering the above characteristics, the potential for mobile social networking applications will remain high in the imminent future. © DAFUQ SOLUTIONS PVT. LTD. 2013. CONFIDENTIAL: NOT FOR DISTRIBUTION. WWW.DAFUQSOLUTIONS.COM
  • 15. Social Media Usage Characteristics Top Social Media Websites Accessed The top websites used by Indian Active Internet users are showcased by the following figure. Facebook is used by 97% of all individuals, whereas the next places are taken by Google+ and LinkedIn. It is worthwhile noting that the professional networking site LinkedIn has the highest proportion among females and users above 25 years. In fact, LinkedIn has the second highest average time spent only after Facebook. © DAFUQ SOLUTIONS PVT. LTD. 2013. CONFIDENTIAL: NOT FOR DISTRIBUTION. WWW.DAFUQSOLUTIONS.COM
  • 16. Time Spent on Social Media The average time spent by Indian netizens was 29.6 minutes on weekdays as compared to 28.8 minutes on weekend days. In other words, the amount of time spent is quite similar. © DAFUQ SOLUTIONS PVT. LTD. 2013. CONFIDENTIAL: NOT FOR DISTRIBUTION. WWW.DAFUQSOLUTIONS.COM
  • 17. Activities on Facebook Are you one of those that has played Angry Birds on Facebook? Or have you recently received a request through some Facebook app for a Birthday calendar update? If yes, then you are one of the numerous individuals using various applications available on social media. As per WAM, 34.8 Million users visited Facebook in September 2012. On further data investigation, Facebook is not used as much for chatting / messaging, which is done by only 11% or 3.8 Million individuals. © DAFUQ SOLUTIONS PVT. LTD. 2013. CONFIDENTIAL: NOT FOR DISTRIBUTION. WWW.DAFUQSOLUTIONS.COM
  • 18. Top 35 Cities In India with Social Media Exposure © DAFUQ SOLUTIONS PVT. LTD. 2013. CONFIDENTIAL: NOT FOR DISTRIBUTION. WWW.DAFUQSOLUTIONS.COM
  • 19. Definition of Demographic Segments © DAFUQ SOLUTIONS PVT. LTD. 2013. CONFIDENTIAL: NOT FOR DISTRIBUTION. WWW.DAFUQSOLUTIONS.COM
  • 20. THANK YOU © DAFUQ SOLUTIONS PVT. LTD. 2013. CONFIDENTIAL: NOT FOR DISTRIBUTION. WWW.DAFUQSOLUTIONS.COM