SOCIAL MEDIA TECHNOLOGY
WHAT IS SOCIAL MEDIA?
• Social media are media for social interaction, using highly
  accessible and scalable publishing techniques.


• Social networking is the grouping of individuals into specific
  groups, like small rural communities or a neighborhood
  subdivision, if you will. Although social networking is possible in
  person, especially in the workplace, universities, and high
  schools, it is most popular online .
WHY GO SOCIAL ?
• We are a Social Animal and we Live in a Society
• Believe in “ Learning by Sharing”
• We need to learn from other’s experiences. We cant
  live very long to do everything by ourselves and then
  learn from it
• Source of Information and Learning
• Huge Knowledge Bank
• Stay Connected, Stay Updated
GO SOCIAL !
• Learn from People around you
• Learn from people around the world
• Speak Out in front of Global Audience
• “RT people who inspire you and thank those who RT
  you.”

                     BUT-


“Focus on how to be social, not on how to do social.”
Before                                Now
                  Brands                              Brands




          One Way Conversation              Multidirectional communication


  (C) COPYRIGHTS 2012 INREV SYSTEMS
SOCIAL MEDIA SITES IN NEPAL
•   Facebook.com
•   Youtube.com
•   Blogspot.com
•   Twitter.com
•   Linked In
•   Google +
•   Flickr
•   Pinterest
•   Quora
•   And many others
WHAT IS YOUR PURPOSE OF USE OF SOCIAL
MEDIA ?
• Connecting to Frens and Families
• Daily Activity, Chat, Information Update
• Social Campaigns
• Discussions
• Branding / Marketing
• Events Information and Promotions
• Source of Information
• Training and Learning
WHAT FOR YOU TODAY ?
• Social Media Basics and User Behaviour
• Content Generation and Blog
• Do’s and Don’t’s on Social Media
• Online Reputation Management
• Collaboration
UNDERSTANDING SOCIAL MEDIA INTERNET
    USER




(Source: Forrester)
THUMB RULE !
• A rule of thumb when thinking about social media etiquette is this: if you
  wouldn’t do it in the real world, while standing on a crowded bus, in a
  restaurant or a convention then don’t do it!
• Engage in Meaningful Conversations
• If content is King, Conversation is the Queen !
• Keep things concise, stay active, participate and Cooperate
• Keep Things Visually Appealing
• Don’t just post your links
• Don’t post the same content twice. No Spamming
• Post only relevant content in Relevant Group
• Be Yourself
IMPORTANT THINGS TO FOLLOW
• Be professional
• Be a real person
• Magnetic content
• Know what’s happening right now
• Never be overly promotional
• Don’t update just anything that you get
• Don’t make your social media profiles a ghost town
• Be Consistent
BLOGGING / CONTENT
• Blogging is no longer a “public diary”
• Blogging is “broadcast platform”
    • To share views, news, opinions, and connect with like
      minded individuals
    • To showcase creative writing and source of entertainment
    • To database of educational content
    • To having credibility as a public informers
    • A barometer of cultural shift to individual celebrity status
FACEBOOK

♦ Has to be actively refreshed and content updated
♦ Be VERY careful how you react to complaints
♦ Regular reasons to visit need to be developed.
♦ Don’t Spam, Don’t post same thing Time and Again !
♦ Post interesting things and things worth reading and
relevant to the type of forum.
CONTENT AND UPDATE !
• Say something new, say something different, be
  opinionated, share content that inspires you, infuriates
  you, makes you laugh and you will find that many
  people out there will respond with their opinions and
  open up conversations with you.


• Make a commitment to sit down for an allotted period
  each and every day to respond to people, ask
  questions and share great content.
LISTEN TO YOUR FOLLOWERS !
• Not everybody will like what you do or say online
  but rather than seeing it as a negative see it as a
  great opportunity for your business to highlight
  the ultra responsiveness and efficiency of your
  customer service.
• How can you leverage Social
Can you
                    Media ?
actually use
                  • How can you take benefits from
Social Media        Social Media ?
to fulfill your   • You have been given a wonderful
motive?             platform, free of cost. Can you
                    use it nicely ?
THANK YOU
              Amit Agrawal
[Sparrow SMS, SocialAves, Picovico.com]
       Janaki Technology Pvt. Ltd.
             @amitagrhere

Social Media Basics and Etiquettes

  • 1.
  • 2.
    WHAT IS SOCIALMEDIA? • Social media are media for social interaction, using highly accessible and scalable publishing techniques. • Social networking is the grouping of individuals into specific groups, like small rural communities or a neighborhood subdivision, if you will. Although social networking is possible in person, especially in the workplace, universities, and high schools, it is most popular online .
  • 3.
    WHY GO SOCIAL? • We are a Social Animal and we Live in a Society • Believe in “ Learning by Sharing” • We need to learn from other’s experiences. We cant live very long to do everything by ourselves and then learn from it • Source of Information and Learning • Huge Knowledge Bank • Stay Connected, Stay Updated
  • 4.
    GO SOCIAL ! •Learn from People around you • Learn from people around the world • Speak Out in front of Global Audience • “RT people who inspire you and thank those who RT you.” BUT- “Focus on how to be social, not on how to do social.”
  • 5.
    Before Now Brands Brands One Way Conversation Multidirectional communication (C) COPYRIGHTS 2012 INREV SYSTEMS
  • 6.
    SOCIAL MEDIA SITESIN NEPAL • Facebook.com • Youtube.com • Blogspot.com • Twitter.com • Linked In • Google + • Flickr • Pinterest • Quora • And many others
  • 7.
    WHAT IS YOURPURPOSE OF USE OF SOCIAL MEDIA ? • Connecting to Frens and Families • Daily Activity, Chat, Information Update • Social Campaigns • Discussions • Branding / Marketing • Events Information and Promotions • Source of Information • Training and Learning
  • 8.
    WHAT FOR YOUTODAY ? • Social Media Basics and User Behaviour • Content Generation and Blog • Do’s and Don’t’s on Social Media • Online Reputation Management • Collaboration
  • 9.
    UNDERSTANDING SOCIAL MEDIAINTERNET USER (Source: Forrester)
  • 10.
    THUMB RULE ! •A rule of thumb when thinking about social media etiquette is this: if you wouldn’t do it in the real world, while standing on a crowded bus, in a restaurant or a convention then don’t do it! • Engage in Meaningful Conversations • If content is King, Conversation is the Queen ! • Keep things concise, stay active, participate and Cooperate • Keep Things Visually Appealing • Don’t just post your links • Don’t post the same content twice. No Spamming • Post only relevant content in Relevant Group • Be Yourself
  • 11.
    IMPORTANT THINGS TOFOLLOW • Be professional • Be a real person • Magnetic content • Know what’s happening right now • Never be overly promotional • Don’t update just anything that you get • Don’t make your social media profiles a ghost town • Be Consistent
  • 12.
    BLOGGING / CONTENT •Blogging is no longer a “public diary” • Blogging is “broadcast platform” • To share views, news, opinions, and connect with like minded individuals • To showcase creative writing and source of entertainment • To database of educational content • To having credibility as a public informers • A barometer of cultural shift to individual celebrity status
  • 13.
    FACEBOOK ♦ Has tobe actively refreshed and content updated ♦ Be VERY careful how you react to complaints ♦ Regular reasons to visit need to be developed. ♦ Don’t Spam, Don’t post same thing Time and Again ! ♦ Post interesting things and things worth reading and relevant to the type of forum.
  • 14.
    CONTENT AND UPDATE! • Say something new, say something different, be opinionated, share content that inspires you, infuriates you, makes you laugh and you will find that many people out there will respond with their opinions and open up conversations with you. • Make a commitment to sit down for an allotted period each and every day to respond to people, ask questions and share great content.
  • 15.
    LISTEN TO YOURFOLLOWERS ! • Not everybody will like what you do or say online but rather than seeing it as a negative see it as a great opportunity for your business to highlight the ultra responsiveness and efficiency of your customer service.
  • 16.
    • How canyou leverage Social Can you Media ? actually use • How can you take benefits from Social Media Social Media ? to fulfill your • You have been given a wonderful motive? platform, free of cost. Can you use it nicely ?
  • 17.
    THANK YOU Amit Agrawal [Sparrow SMS, SocialAves, Picovico.com] Janaki Technology Pvt. Ltd. @amitagrhere