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John	
  P.	
  Girard,	
  Ph.D.	
  




                                             h�p://socialnomics.net/	
  



                                        Are	
  You	
  Ready?	
  




     	
  	
  
     	
  “A	
  social	
  trend	
  in	
  which	
  people	
  
         use	
  technologies	
  to	
  get	
  the	
  
         things	
  they	
  need	
  from	
  each	
  
         other,	
  rather	
  than	
  from	
  
         tradi�onal	
  ins�tu�ons	
  like	
  
         corpora�ons.”	
  


                                                                       groundswell.forrester.com	
  




                                       TLC:	
  Technology	
  



www.lc-­‐me.com                                                 	
                                     	
     1	
     	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  info@lc-­‐me.com	
  
Creators	
                Creators	
  make	
  social	
  content	
  
                                                                                               go.	
  They	
  write	
  blogs	
  or	
  upload	
  
    Cri�cs	
  respond	
  to	
  content	
  from	
                                               video,	
  music,	
  or	
  text.	
  
    others.	
  They	
  post	
  reviews,	
                             Cri�cs	
  
    comment	
  on	
  blogs,	
  par�cipate	
  
    in	
  forums,	
  and	
  edit	
  wiki	
  ar�cles.	
                                        Collectors	
  organize	
  content	
  for	
  
                                                                    Collectors	
  
                                                                                              themselves	
  or	
  others	
  using	
  RSS	
  
                                                                                              feeds,	
  tags,	
  and	
  vo�ng	
  sites	
  like	
  
                                                                                              Digg.com	
  
    Joiners	
  connect	
  in	
  social	
  
                                                                      Joiners	
  
    networks	
  like	
  MySpace	
  and	
  
    Facebook	
  
                                                                                              Spectators	
  consume	
  social	
  
                                                                    Spectators	
              content	
  including	
  blogs,	
  user-­‐
                                                                                              generated	
  video,	
  podcasts,	
  
    Inac�ves	
  neither	
  create	
  nor	
                                                    forums,	
  or	
  reviews	
  
    consume	
  social	
  content	
  of	
  any	
                     Inac�ves	
  

    kind	
  


                     The	
  Social	
  Technographics™	
  Ladder	
  




              US	
  Adults	
  

         18%	
            24%	
                                                             46%	
               23%	
               12%	
  
         2007	
           2010	
                                                            US	
  18-­‐24	
     US	
  35-­‐44	
     US	
  55+	
  

         	
               	
                                                                	
                  	
                  	
  
                                                                     Creators	
  




         	
               	
                                                                	
                  	
                  	
  
         25%	
            37%	
                                                             50%	
               34%	
               28%	
  
         	
               	
                                                                	
                  	
                  	
  
                                                                      Cri�cs	
  



         	
               	
                                                                	
                  	
                  	
  
         12%	
            21%	
                                                             38%	
               20%	
               12%	
  
         	
               	
                                                                	
                  	
                  	
  
                                                                    Collectors	
  



         	
               	
                                                                	
                  	
                  	
  
         25%	
            51%	
                                                             85%	
               54%	
               26%	
  
         	
               	
                                                                	
                  	
                  	
  
                                                                      Joiners	
  



         	
               	
                                                                	
                  	
                  	
  
         48%	
            73%	
                                                             89%	
               73%	
               64%	
  
         	
               	
                                                                	
                  	
                  	
  
                                                                    Spectators	
  



         	
               	
                                                                	
                  	
                  	
  
         44%	
            18%	
                                                             3%	
                17%	
               30%	
  
                                                                    Inac�ves	
  




                     The	
  Social	
  Technographics™	
  Ladder	
  




      1.  Google	
   	
                        	
  50%	
                       1.  Google	
  
      2.  Facebook                             	
  43%	
                       2.  Facebook	
  
      3.  YouTube	
                            	
  32%	
                       3.  YouTube	
  
      4.  Yahoo! 	
                            	
  24%	
                       4.  Yahoo!	
  
      5.  Wikipedia                            	
  15%	
                       5.  Amazon	
  
      6.  Blogger 	
                           	
  13%	
                       6.  Wikipedia	
  
      7.  Baidu  	
                            	
  11%	
                       7.  Twi�er	
  
      8.  MSN    	
                            	
  11%	
                       8.  eBay	
  
      9.  Twi�er 	
                            	
  11%	
                       9.  Blogger	
  
      10.  QQ    	
  	
                        	
  	
  	
  7%	
                10.  Craigslist	
  

                                                                                                           h�p://www.alexa.com/topsites/	
  




                            Global	
  Top	
  Internet	
  Sites	
  (Reach)	
  




www.lc-­‐me.com                                                                      	
                                                  	
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  info@lc-­‐me.com	
  
7	
  




                                   The	
  Power	
  of	
  YouTube	
  




                               Could	
  this	
  happen	
  to	
  you?	
  




                                            Share	
  constantly	
  
           Respect	
  that	
  your	
         to	
  build	
  trust.	
  
             customers	
  and	
                                                    Nurture	
  curiosity	
  
            employees	
  have	
                                                     and	
  humility.	
  
                 power.	
  


             Hold	
  openness	
  
                                                                                     Forgive	
  failure.	
  
              accountable.	
  



                                     http://www.charleneli.com/resources/new-­‐rules/	
  




                                         Open	
  Leadership	
  



www.lc-­‐me.com                                                       	
                                 	
     3	
     	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  info@lc-­‐me.com	
  
h�p://www.triballeadership.net/what-­‐is-­‐tribal-­‐leadership/diagnosing-­‐culture	
  


                               Tribal	
  Leadership	
  




                                  h�p://www.google.com/alerts	
  



                                   Google	
  Alerts	
  




                            http://www.socialmention.com/




                            h�p://www.socialmen�on.com/	
  


                                  socialmen�on	
  



www.lc-­‐me.com                                              	
                                    	
     4	
     	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  info@lc-­‐me.com	
  
Google	
  Alerts	
  




                   The	
  Genera�on	
  Game	
  




          Digital	
  Na�ve	
  or	
  Digital	
  Immigrant?	
  



www.lc-­‐me.com                          	
                     	
     5	
     	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  info@lc-­‐me.com	
  
Are	
  we	
  ready	
  for	
  them?	
  




                          Genera�on	
  Z	
  




             Is	
  your	
  organiza�on	
  ready?	
  




   18	
  




                    What	
  would	
  you	
  do?	
  



www.lc-­‐me.com                             	
             	
     6	
     	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  info@lc-­‐me.com	
  
>350	
  million	
  
                      >	
  800	
  million	
                                                   >	
  400	
  million	
  
                                                                                                                                                          ac�ve	
  mobile	
  
                      ac�ve	
  users	
                                                          login	
  daily	
  	
  
                                                                                                                                                             users	
  

                                                                                             250	
  million	
                                             Average	
  user	
  
                     130	
  friends	
  is	
  
                                                                                            photos	
  up	
  per	
                                         connected	
  to	
  
                       average	
  
                                                                                                day	
                                                       80	
  pages	
  


                                                           75%	
  of	
  users	
                                           70	
  languages	
  
                                                           outside	
  USA	
                                                 available	
  	
  


                                                                  Why	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Ma�ers	
  
   Knowledge	
  Sharing	
  in	
  a	
  2.0	
  World	
  ©	
  2012,	
  John	
  P.	
  Girard,	
  Ph.D.	
  




          —  2,640,600	
  Facebook	
  users	
  
                 live	
  in	
  UAE	
  (age	
  18	
  or	
  older)	
  
          —  2,023,400	
  Facebook	
  users	
  
                 live	
  in	
  Dubai	
  (18+)	
                                                                                                                  	
  
          —  403,580	
  Facebook	
  users	
  live	
  
                 in	
  Abu	
  Dhabi	
  (18+)	
                                                                                               Personal	
  or	
  	
  
          —  4,311,580	
  Facebook	
  users	
                                                                                              Organiza�onal	
  
                 live	
  in	
  KSA	
  (18+)	
                                                                                                     	
  
          —  2,093,380	
  Facebook	
  users	
  
                 live	
  in	
  Riyadh	
  (18+)	
  



                                                                     According	
  to	
  Facebook	
  




                                                                                                             Learn	
  



                                                                                  Listen	
  

                                                                                                                                          Lead	
  




                                                                 Social	
  Media	
  Ac�on	
  Plan	
  



www.lc-­‐me.com                                                                                                                    	
                                      	
     7	
     	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  info@lc-­‐me.com	
  
Wikipedia	
  is	
  driven	
  by	
  a	
  global	
  community	
  of	
  more	
  than	
  150,000	
  volunteers—all	
  
            dedicated	
  to	
  sharing	
  knowledge	
  freely.	
  Over	
  almost	
  eight	
  years,	
  these	
  volunteers	
  have	
  
            contributed	
  more	
  than	
  11	
  million	
  ar�cles	
  in	
  265	
  languages.	
  More	
  than	
  275	
  million	
  
            people	
  come	
  to	
  our	
  website	
  every	
  month	
  to	
  access	
  informa�on,	
  free	
  of	
  charge	
  and	
  
            free	
  of	
  adver�sing.	
  	
  



   22	
  
                                                           Wikipedia	
  




              	
  Crowdsourcing	
  is	
  the	
  act	
  
                  of	
  taking	
  a	
  job	
  tradi�onally	
  
                  performed	
  by	
  a	
  
                  designated	
  agent	
  (usually	
  
                  an	
  employee)	
  and	
  
                  outsourcing	
  it	
  to	
  an	
  
                  undefined,	
  generally	
  large	
  
                  group	
  of	
  people	
  in	
  the	
  
                  form	
  of	
  an	
  open	
  call.	
  	
  




                                         Consider	
  Crowdsourcing	
  




                                  Jeff Howe on Crouwdsourcing




                                                                                                   http://www.youtube.com/watch?v=TCM7w11Ultk

                                                     Crowdsourcing	
  



www.lc-­‐me.com                                                                     	
                                           	
             8	
     	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  info@lc-­‐me.com	
  
John	
  P.	
  Girard,	
  Ph.D.	
  




www.lc-­‐me.com                          	
            	
     9	
     	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  info@lc-­‐me.com	
  

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Social Knowledge: Girard Abu Dhabi 24 April

  • 1. John  P.  Girard,  Ph.D.   h�p://socialnomics.net/   Are  You  Ready?        “A  social  trend  in  which  people   use  technologies  to  get  the   things  they  need  from  each   other,  rather  than  from   tradi�onal  ins�tu�ons  like   corpora�ons.”   groundswell.forrester.com   TLC:  Technology   www.lc-­‐me.com     1                                                                                          info@lc-­‐me.com  
  • 2. Creators   Creators  make  social  content   go.  They  write  blogs  or  upload   Cri�cs  respond  to  content  from   video,  music,  or  text.   others.  They  post  reviews,   Cri�cs   comment  on  blogs,  par�cipate   in  forums,  and  edit  wiki  ar�cles.   Collectors  organize  content  for   Collectors   themselves  or  others  using  RSS   feeds,  tags,  and  vo�ng  sites  like   Digg.com   Joiners  connect  in  social   Joiners   networks  like  MySpace  and   Facebook   Spectators  consume  social   Spectators   content  including  blogs,  user-­‐ generated  video,  podcasts,   Inac�ves  neither  create  nor   forums,  or  reviews   consume  social  content  of  any   Inac�ves   kind   The  Social  Technographics™  Ladder   US  Adults   18%   24%   46%   23%   12%   2007   2010   US  18-­‐24   US  35-­‐44   US  55+             Creators             25%   37%   50%   34%   28%             Cri�cs             12%   21%   38%   20%   12%             Collectors             25%   51%   85%   54%   26%             Joiners             48%   73%   89%   73%   64%             Spectators             44%   18%   3%   17%   30%   Inac�ves   The  Social  Technographics™  Ladder   1.  Google      50%   1.  Google   2.  Facebook  43%   2.  Facebook   3.  YouTube    32%   3.  YouTube   4.  Yahoo!    24%   4.  Yahoo!   5.  Wikipedia  15%   5.  Amazon   6.  Blogger    13%   6.  Wikipedia   7.  Baidu    11%   7.  Twi�er   8.  MSN    11%   8.  eBay   9.  Twi�er    11%   9.  Blogger   10.  QQ          7%   10.  Craigslist   h�p://www.alexa.com/topsites/   Global  Top  Internet  Sites  (Reach)   www.lc-­‐me.com     2                                                                                          info@lc-­‐me.com  
  • 3. 7   The  Power  of  YouTube   Could  this  happen  to  you?   Share  constantly   Respect  that  your   to  build  trust.   customers  and   Nurture  curiosity   employees  have   and  humility.   power.   Hold  openness   Forgive  failure.   accountable.   http://www.charleneli.com/resources/new-­‐rules/   Open  Leadership   www.lc-­‐me.com     3                                                                                          info@lc-­‐me.com  
  • 4. h�p://www.triballeadership.net/what-­‐is-­‐tribal-­‐leadership/diagnosing-­‐culture   Tribal  Leadership   h�p://www.google.com/alerts   Google  Alerts   http://www.socialmention.com/ h�p://www.socialmen�on.com/   socialmen�on   www.lc-­‐me.com     4                                                                                          info@lc-­‐me.com  
  • 5. Google  Alerts   The  Genera�on  Game   Digital  Na�ve  or  Digital  Immigrant?   www.lc-­‐me.com     5                                                                                          info@lc-­‐me.com  
  • 6. Are  we  ready  for  them?   Genera�on  Z   Is  your  organiza�on  ready?   18   What  would  you  do?   www.lc-­‐me.com     6                                                                                          info@lc-­‐me.com  
  • 7. >350  million   >  800  million   >  400  million   ac�ve  mobile   ac�ve  users   login  daily     users   250  million   Average  user   130  friends  is   photos  up  per   connected  to   average   day   80  pages   75%  of  users   70  languages   outside  USA   available     Why                                          Ma�ers   Knowledge  Sharing  in  a  2.0  World  ©  2012,  John  P.  Girard,  Ph.D.   —  2,640,600  Facebook  users   live  in  UAE  (age  18  or  older)   —  2,023,400  Facebook  users   live  in  Dubai  (18+)     —  403,580  Facebook  users  live   in  Abu  Dhabi  (18+)   Personal  or     —  4,311,580  Facebook  users   Organiza�onal   live  in  KSA  (18+)     —  2,093,380  Facebook  users   live  in  Riyadh  (18+)   According  to  Facebook   Learn   Listen   Lead   Social  Media  Ac�on  Plan   www.lc-­‐me.com     7                                                                                          info@lc-­‐me.com  
  • 8. Wikipedia  is  driven  by  a  global  community  of  more  than  150,000  volunteers—all   dedicated  to  sharing  knowledge  freely.  Over  almost  eight  years,  these  volunteers  have   contributed  more  than  11  million  ar�cles  in  265  languages.  More  than  275  million   people  come  to  our  website  every  month  to  access  informa�on,  free  of  charge  and   free  of  adver�sing.     22   Wikipedia    Crowdsourcing  is  the  act   of  taking  a  job  tradi�onally   performed  by  a   designated  agent  (usually   an  employee)  and   outsourcing  it  to  an   undefined,  generally  large   group  of  people  in  the   form  of  an  open  call.     Consider  Crowdsourcing   Jeff Howe on Crouwdsourcing http://www.youtube.com/watch?v=TCM7w11Ultk Crowdsourcing   www.lc-­‐me.com     8                                                                                          info@lc-­‐me.com  
  • 9. John  P.  Girard,  Ph.D.   www.lc-­‐me.com     9                                                                                          info@lc-­‐me.com