Combating the Technical Skills Gap
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A presentation I did for my course Employment and Labor in the New Economy at Brown University in the fall of 2014.
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headed for careers in service-related
industries with an expanded set of
marketable skills. A specially devised
curriculum shared by the two schools
includes instruction in such areas as
service design and computer science,
as well as soft skills electives including
leadership and communication.
The university’s goal is to help stu-
dents develop an array of skills that are
highly prized by organizations in service-
related fields, explains Stephen Kwan at
the university’s College of Business. For
example, he says, “students in the pro-
gram learn how information technolo-
gies can be used to create innovations
within all types of service companies.”
Kwan says students possessing
such versatile skills will enjoy a com-
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promising careers in the fast-growing
service sector, which represents some
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As employers clamor for
versatile workers who
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product. Employers will reap the ben-
efits, he adds.
San Jose State is not alone in offering
this interdisciplinary approach, called
the Service Science, Management, and
Engineering (SSME) program. In fact,
it is one of more than 250 universities
that provide SSME-related courses
thanks in large part to IBM.
It was Big Blue that developed the
SSME curriculum in 2003 and that for
the past five years has helped uni-
versity faculties institute it as part
of the IBM Academic Initiative—a
program that helps accredited schools
throughout the world develop a more
competitive workforce. To date, the
expansive IBM initiative has helped
more than 8,500 faculties at 4,000
institutions teach 40,000 courses to
more than 2.5 million students, states
Director Kevin Faughnan.
Indeed, a growing chorus of busi-
ness and academic leaders is seeking
to ensure that tomorrow’s graduates
possess a broad repertoire of compe-
tencies that extend well beyond IT.
“Graduates who want to compete in
the global economy need to be innova-
tive and entrepreneurial, with a focus
on value creation,” says Debra Van
Opstal, senior vice president of programs
and policy with the Washington, D.C.-
based Council on Competitiveness.
“They also need leadership skills and
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CEOs, university presidents, and labor
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dev.
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2) To avoid another heart attack from shock, Alex convinces his family and friends to pretend that East Germany still exists to comfort his recovering mother.
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Ekweoba Anthonia is seeking a career in customer management where she can utilize her skills in communication, interpersonal skills, and customer care to help her organization achieve its objectives. She has a diploma in Secretarial Administration and is a certified customer care professional. Her experience includes working as a receptionist and sales representative where she attended to customers' needs. She is proficient in Microsoft Office, has strong computer skills, and enjoys reading and meeting people.
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Photo source iStockphoto.com42 T+D SEPTEMBER 2009.docx
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ness and engineering schools at San
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headed for careers in service-related
industries with an expanded set of
marketable skills. A specially devised
curriculum shared by the two schools
includes instruction in such areas as
service design and computer science,
as well as soft skills electives including
leadership and communication.
The university’s goal is to help stu-
dents develop an array of skills that are
highly prized by organizations in service-
related fields, explains Stephen Kwan at
the university’s College of Business. For
example, he says, “students in the pro-
gram learn how information technolo-
gies can be used to create innovations
within all types of service companies.”
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such versatile skills will enjoy a com-
petitive advantage in their pursuit of
promising careers in the fast-growing
service sector, which represents some
80 percent of the U.S. gross domestic
As employers clamor for
versatile workers who
can wear many hats in
the workplace, business-
es are partnering with
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LISTEN TO THIS FEATURE
at www.astd.org/TD/TDpodcasts.htm
SEPTEMBER 2009 | T+D | 43
By Paul Harris
44 | T+D | SEPTEMBER 2009
product. Employers will reap the ben-
efits, he adds.
San Jose State is not alone in offering
this interdisciplinary approach, called
the Service Science, Management, and
Engineering (SSME) program. In fact,
it is one of more than 250 universities
that provide SSME-related courses
thanks in large part to IBM.
It was Big Blue that developed the
SSME curriculum in 2003 and that for
the past five years has helped uni-
versity faculties institute it as part
of the IBM Academic Initiative—a
program that helps accredited schools
throughout the world develop a more
competitive workforce. To date, the
expansive IBM initiative has helped
more than 8,500 faculties at 4,000
institutions teach 40,000 courses to
more than 2.5 million students, states
Director Kevin Faughnan.
Indeed, a growing chorus of busi-
ness and academic leaders is seeking
to ensure that tomorrow’s graduates
possess a broad repertoire of compe-
tencies that extend well beyond IT.
“Graduates who want to compete in
the global economy need to be innova-
tive and entrepreneurial, with a focus
on value creation,” says Debra Van
Opstal, senior vice president of programs
and policy with the Washington, D.C.-
based Council on Competitiveness.
“They also need leadership skills and
the flexibility to adapt quickly as
the pace of change accelerates.”
The council, an organization of
CEOs, university presidents, and labor
leaders working to ensure U.S. pros-
perity, has launched an energetic skills
initiative. Similar education and skills
dev.
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This blog explores the current largest producer of soybean in India and the factors contributing to their dominance.
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Tax System, Behaviour, Justice, and Voluntary Compliance Culture in Nigeria -...Godwin Emmanuel Oyedokun MBA MSc PhD FCA FCTI FCNA CFE FFAR
Lecture slide titled Tax System, Behaviour, Justice, and Voluntary Compliance Culture in Nigeria - Prof Oyedokun.pptxBridging the gap: Online job postings, survey data and the assessment of job ...
Bridging the gap: Online job postings, survey data and the assessment of job ...Labour Market Information Council | Conseil de l’information sur le marché du travail
OJP data from firms like Vicinity Jobs have emerged as a complement to traditional sources of labour demand data, such as the Job Vacancy and Wages Survey (JVWS). Ibrahim Abuallail, PhD Candidate, University of Ottawa, presented research relating to bias in OJPs and a proposed approach to effectively adjust OJP data to complement existing official data (such as from the JVWS) and improve the measurement of labour demand.Does teamwork really matter? Looking beyond the job posting to understand lab...
Does teamwork really matter? Looking beyond the job posting to understand lab...Labour Market Information Council | Conseil de l’information sur le marché du travail
Vicinity Jobs’ data includes more than three million 2023 OJPs and thousands of skills. Most skills appear in less than 0.02% of job postings, so most postings rely on a small subset of commonly used terms, like teamwork.
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What's a worker’s market? Job quality and labour market tightness
What's a worker’s market? Job quality and labour market tightnessLabour Market Information Council | Conseil de l’information sur le marché du travail
In a tight labour market, job-seekers gain bargaining power and leverage it into greater job quality—at least, that’s the conventional wisdom.
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Who Is the Largest Producer of Soybean in India Now.pdf
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Bridging the gap: Online job postings, survey data and the assessment of job ...
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Does teamwork really matter? Looking beyond the job posting to understand lab...
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How Non-Banking Financial Companies Empower Startups With Venture Debt Financing
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1. Elemental Economics - Introduction to mining.pdf
1. Elemental Economics - Introduction to mining.pdf
Solution Manual For Financial Accounting, 8th Canadian Edition 2024, by Libby...
Solution Manual For Financial Accounting, 8th Canadian Edition 2024, by Libby...
What's a worker’s market? Job quality and labour market tightness
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Tdasx: Unveiling the Trillion-Dollar Potential of Bitcoin DeFi
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WhatsPump Thriving in the Whirlwind of Biden’s Crypto Roller Coaster
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Combating the Technical Skills Gap
- 1. Combating the Technical Skills Gap Destin Sisemore, Gabrielle Gennaci, Grant Senne
- 3. “Despite an abundance of workers, too many simply aren’t qualified to fill the jobs available.” (Philips)
- 4. By the Numbers - 13 million Americans are unemployed - 90 million+ undereducated/unprepared for current workforce demands - The U.S. Department of Labor predicts a shortage of more than 35 million skilled and educated workers over the next 30 years - By 2020: ⅔ of all new jobs will require a postsecondary education (APSCU)
- 7. of Chief Academic Officers believe their college graduates are ready for the workforce of business leaders “strongly agree” 96% %11 only
- 8. MOBILE DEVELOPMENT EXCEL RUBY SQL TROUBLESHOOTING UI/UX JAVA WORD PROCESSING QUALITY ASSURANCE STATISTICS WEB DESIGN CYBERSECURITY AV SETUP MANAGERIAL ACCOUNTING DATABASE MANAGEMENT WORDPRESS “Our economy is making an unprecedented transition into high-skilled, information-based industries. This has created a disconnect between the jobs that are being created and the current skills of many workers.”
- 9. Solutions from the Private Sector
- 11. For-Profit Education - Similar to a post-baccalaureate degree for technology careers - Employment guarantees - Pricing structures attempt to increase access - Regardless: Still expensive, difficult, highly selective
- 12. “...engineering isn’t just for engineers. Interior design. Medicine. Architecture. Music. No matter what a girl dreams of doing, learning how to code will help her get there.” [ Approach: Corporate Philanthropy ]
- 13. $50m
- 14. [ Approach: Policy Recommendations ] Businesses - Tell students and educators which jobs will be in demand - Expand internship and mentorship opportunities - Invest in startups - Invest in employee development Government - Pool money, invest in workforce development on the regional level - Provide tax incentives and grants for adult skills development - Create “degree equivalent” credentialing
- 15. Motive? - Future workforce - Investment in diversity
- 16. Solutions from the Public Sector
- 18. Education Adjustments Alternative Education - Charter Schools - Community Colleges Brown’s Strategic Plan
- 19. References Clerkin, Kris. "Three Ways to Fix the Workforce Readiness Gap Revealed by the Gallup/Lumina Survey of Employers." College for America. N.p., n.d. Web. Didem Tüzemen, Didem, and Jonathan Willis. The Vanishing Middle: Job Polarization and Workers’ Response to the Decline in Middle-Skill Jobs(n.d.): n. pag. Www.kansascityfed.org. Federal Reserve Bank of Kansas City. Web. Lowensohn, Josh. "Google Investing $50 Million to Get Girls to Code." The Verge. N.p., 19 June 2014. Web. Microsoft. 2014. “Building a 21st-Century Workforce Working Together to Meet Today’s Skills Development Challenges.” Microsoft Policy Brief. Paxson, Christina. Building on Distinction: A New Plan for Brown. Rep. Providence: Brown U, 2013. Print. Philips, Matthew. "It's Not a Skills Gap: U.S. Workers Are Overqualified, Undertrained." Www.businessweek.com. Bloomberg Businessweek, 19 Aug. 2014. Web. "Report on the American Workforce." U.S. Bureau of Labor Statistics. U.S. Bureau of Labor Statistics, n.d. Web. "Skills Gap." Www.career.org. Association of Private Sector Colleges and Universities, n.d. Web. "The Big Data Skills Gap: Are Schools Preparing Students for a Data-Driven Workplace." BI Software Insight. N.p., n.d. Web.