OLYMPION HIGH SCHOOL
By: Andreas Kriticos
Evangelia Philippou
Andhina Dian Adhyanti
THE SCHOOL
BRAND POSITIONING:
“THE GREEK-SPEAKING, AFFORDABLE, PRIVATE HIGH SCHOOL
WHICH VALUES THE STUDENT.”
CURRENT IMC STRATEGY
 Advertising
 Billboards and radio spots.
 Billboards are displayed on the main highways
connecting the capital to the surrounding villages.
 Radio spot, between January and May because during
this time students submit their applications for the
entrance exams.
 Direct Marketing
 Flyers to households in the villages around the school.
 Sales and Customer Service
 Brochures handed to prospective students
 Tours 3 – 4 times a year
 Public Relationship
 Athletic cultural events organized and promoted by the
school
 Corporate philanthropy
 Donating and volunteering with Cyprus Red Cross
Facebook Group
Website
Capital: Nicosia
city center
Saturated MarketSchool
Target Market
MARKET SIZE: 6,000 PEOPLE AGED 10-12
NICOSIA
SMM COMPLIMENTING CURRENT STRATEGY
 Stay connected with our customers-Up to date with
students/Informative to Parents
 Have real-time communication with parents and students
 Make the brand more trendy
 Increase market share
 Achieve competitive advantage
 Attract new customers
 Find out what customers think of your business in order to improve
 Publicity
 Advertising
 Achieve efficiency (Release grades online, recruit via LinkedIn, pay
tuitions online)
 When they “like” us they will tell other people
 Constant contact with customers
 Gather information about us in one ‘place’
 Provide customer services by offering real-time response
 Parents want to be continuously updated about the institution of
their children
 Inform the society for charities, cultural and sports events
TARGET AUDIENCE
Young people 10-12 years old & their parents
Greek Speakers
Nicosia Residents
$60,000 < Salary
Primary School
Graduates
TECHNOGRAPHICS
Joiners, Spectators, Creators, Critics
(Students & Parents)
Joiners, Spectators, Creators (Mostly
Parents)
Spectators
(Students &
Parents)
COMPETITION
None of our
competitors use
any other
platforms
STRATEGY OVERVIEW
By using social media platforms we aim to:
 Make our brand name more trendy
 Reach our customers (parents & students) in real-
time
 Achieve efficiency – Instead of sending letter by mail,
we will now reach them instantly online
 Optimize existing strategy (Facebook Page is poor)
 Boost online conversations to attract new customers
 Develop closer relationships with parents
 Become more reachable & appealing to potential
employees (especially teacher) in order to choose
from a bigger pool of talent
PLATFORMS THAT SHOULD BE USED
 For Students  For Parents
 For Recruitment
 For All
STRATEGY
 Currently 185 Likes  Target 1000 by the end of
the year
 Weekly updates sharing events, student
achievements and news
 Encourage check-ins at philanthropic, cultural or
athletic events that are related to the school
STRATEGY
 Currently NO account
 Target 0400 followers in the first year and 800 in
the 2nd year
 Make announcements such as: “The results of
Class 4 are out” or “5 days left for the cultural
evening of the school”
 Listen to what students of other schools say about
us
 Find out what parents would like/dislike to see in
our school services
 Answer to any questions they could possibly have
in real-time
 Follow competitors to see what are they doing
STRATEGY
 Currently NO official channel
 Target: to collaborate with students and reach 400
subscribers by the end of the year
 Share videos from athletic/cultural events
 Share “how to…” videos to help students and
parents
 Use existing YouTube videos through other
platforms to share trendy/funny/interesting stuff
STRATEGY
 Currently NO use of LinkedIn
 Target: Recruitment through LinkedIn
 Build a Professional Online Presence: Profile
 Add Connections with “Warm” Contacts and Alumni
 Help Undecided Students Explore Opportunities
 Help to find Relevant Jobs and Internships: Student
Jobs Portal
 Encourage group discussions
ENGAGEMENT
 Start conversations by telling stories that students would be
interested in
 Use pictures (Photos on Facebook generate 53% more likes than
the average post)
 Posts showing what happens behind the scenes (people and
especially students and parents are curious by nature)
 Call of Action by Competitions: “Share the Page”, “hashtag
#OlympionCy” and win 2 cinema/soccer/theatre/concert tickets
 Cross-Reference accounts (i.e. post YouTube videos on
Facebook & Twitter, announce available positions on the latter
and redirect them to LinkedIn etc.)
 Engage discussion on LinkedIn
 Post cool images & videos not necessarily related to school
activities (Golden Globes Highlights, Soccer Trends etc.)
 Post at Times Ideal for Your Fans
 Ask questions (What do you think of Beyoncé's new song? Did
you like Kardashian’s wedding?)
 Comment on trending events and engage conversations
ENGAGEMENT
 Endorse personnel on LinkedIn to attract the attention
 Create group discussions on LinkedIn among teachers,
departments and management
 Post images, to get 98% more comments on LinkedIn
 Share YouTube on LinkedIn (on average, we’ll generate
75% more shares)
 60% of connections on LinkedIn are interested in our
updates, while only 43% are interested in news or
academic services for the school, therefore if we
develop e networks, our employees will interact with
each other
 Collaborate with parents’ businesses through LinkedIn
(in the form of sponsorships, donations etc.), in order to
strengthen the bonds
CRISIS MANAGEMENT
 Monitor Twitter/Facebook mentions of our services
in order to respond swiftly to any negative
circumstances.
 YouTube is the best (and fastest) way to send out a
public announcement when our school needs to
make a statement about an ongoing situation (ex.
Bullying)
 Use cross-platform messaging to reach as many
people as possible at real-time
 Being in touch with customers helps us prevent a
crisis
METRICS
 # of Friends
 # of Likes
 # of Check-ins
 # of Shares
 # of Followers
 # of Re-tweets
 Conversations
 # of Subscribers
 # of Views
 # of comments under each video
 # of Connections
 # of Endorsements
MONITORING & CONTROL
 Analytics: sproutsocial.com, Google Analytics,
Each platforms’ own Analytics
 Social Media Marketing Employee will be hired for
$500/month (Part Time)
 Responsible of doing the analytics
 “Listening” to the conversations
 Post & Update our accounts in the corresponding
platforms
 Promote them as agreed
 Report to the Management in order to make any
reforms to the strategy if necessary
SUCCESS EVALUATION
 Number of new applications (Students & Teachers)
 Evaluation/Feedback from Students & Parents
 Number of new Followers on Facebook , Twitter, YouTube &
LinkedIn
 % Engagement according to our posts
 Number of likes, tweets, views, applications through LinkedIn
 Posted Link Clicks
 Site Visits
 Comments or Mentions
 Content Likes or retweets
 Direct Messages
 Brand awareness
 Shareability
 Increase in teaching levels based on the new pool of employees
 Attendance/ Ticket Sales for our Cultural, Sports events
ROI
 Investment: $500/monthly
for PT SMM employee
 Target: 200 extra
applications/year
 Target: 100 extra students
will be accepted
 ROI: $35,000-$500=69%
$500
BREAK-EVEN
 For SMM investment 
B/E = 1 student!
 For the entire operation =
350 students
THANK YOU!
 Evangelia Philippou
 Andreas Kriticos
 Andhina Dian Adhyanti

SMM FINAL PRESENTATION

  • 1.
    OLYMPION HIGH SCHOOL By:Andreas Kriticos Evangelia Philippou Andhina Dian Adhyanti
  • 2.
    THE SCHOOL BRAND POSITIONING: “THEGREEK-SPEAKING, AFFORDABLE, PRIVATE HIGH SCHOOL WHICH VALUES THE STUDENT.”
  • 3.
    CURRENT IMC STRATEGY Advertising  Billboards and radio spots.  Billboards are displayed on the main highways connecting the capital to the surrounding villages.  Radio spot, between January and May because during this time students submit their applications for the entrance exams.  Direct Marketing  Flyers to households in the villages around the school.  Sales and Customer Service  Brochures handed to prospective students  Tours 3 – 4 times a year  Public Relationship  Athletic cultural events organized and promoted by the school  Corporate philanthropy  Donating and volunteering with Cyprus Red Cross
  • 4.
  • 5.
    Capital: Nicosia city center SaturatedMarketSchool Target Market MARKET SIZE: 6,000 PEOPLE AGED 10-12 NICOSIA
  • 6.
    SMM COMPLIMENTING CURRENTSTRATEGY  Stay connected with our customers-Up to date with students/Informative to Parents  Have real-time communication with parents and students  Make the brand more trendy  Increase market share  Achieve competitive advantage  Attract new customers  Find out what customers think of your business in order to improve  Publicity  Advertising  Achieve efficiency (Release grades online, recruit via LinkedIn, pay tuitions online)  When they “like” us they will tell other people  Constant contact with customers  Gather information about us in one ‘place’  Provide customer services by offering real-time response  Parents want to be continuously updated about the institution of their children  Inform the society for charities, cultural and sports events
  • 7.
    TARGET AUDIENCE Young people10-12 years old & their parents Greek Speakers Nicosia Residents $60,000 < Salary Primary School Graduates
  • 8.
    TECHNOGRAPHICS Joiners, Spectators, Creators,Critics (Students & Parents) Joiners, Spectators, Creators (Mostly Parents) Spectators (Students & Parents)
  • 9.
    COMPETITION None of our competitorsuse any other platforms
  • 10.
    STRATEGY OVERVIEW By usingsocial media platforms we aim to:  Make our brand name more trendy  Reach our customers (parents & students) in real- time  Achieve efficiency – Instead of sending letter by mail, we will now reach them instantly online  Optimize existing strategy (Facebook Page is poor)  Boost online conversations to attract new customers  Develop closer relationships with parents  Become more reachable & appealing to potential employees (especially teacher) in order to choose from a bigger pool of talent
  • 11.
    PLATFORMS THAT SHOULDBE USED  For Students  For Parents  For Recruitment  For All
  • 12.
    STRATEGY  Currently 185Likes  Target 1000 by the end of the year  Weekly updates sharing events, student achievements and news  Encourage check-ins at philanthropic, cultural or athletic events that are related to the school
  • 13.
    STRATEGY  Currently NOaccount  Target 0400 followers in the first year and 800 in the 2nd year  Make announcements such as: “The results of Class 4 are out” or “5 days left for the cultural evening of the school”  Listen to what students of other schools say about us  Find out what parents would like/dislike to see in our school services  Answer to any questions they could possibly have in real-time  Follow competitors to see what are they doing
  • 14.
    STRATEGY  Currently NOofficial channel  Target: to collaborate with students and reach 400 subscribers by the end of the year  Share videos from athletic/cultural events  Share “how to…” videos to help students and parents  Use existing YouTube videos through other platforms to share trendy/funny/interesting stuff
  • 15.
    STRATEGY  Currently NOuse of LinkedIn  Target: Recruitment through LinkedIn  Build a Professional Online Presence: Profile  Add Connections with “Warm” Contacts and Alumni  Help Undecided Students Explore Opportunities  Help to find Relevant Jobs and Internships: Student Jobs Portal  Encourage group discussions
  • 16.
    ENGAGEMENT  Start conversationsby telling stories that students would be interested in  Use pictures (Photos on Facebook generate 53% more likes than the average post)  Posts showing what happens behind the scenes (people and especially students and parents are curious by nature)  Call of Action by Competitions: “Share the Page”, “hashtag #OlympionCy” and win 2 cinema/soccer/theatre/concert tickets  Cross-Reference accounts (i.e. post YouTube videos on Facebook & Twitter, announce available positions on the latter and redirect them to LinkedIn etc.)  Engage discussion on LinkedIn  Post cool images & videos not necessarily related to school activities (Golden Globes Highlights, Soccer Trends etc.)  Post at Times Ideal for Your Fans  Ask questions (What do you think of Beyoncé's new song? Did you like Kardashian’s wedding?)  Comment on trending events and engage conversations
  • 17.
    ENGAGEMENT  Endorse personnelon LinkedIn to attract the attention  Create group discussions on LinkedIn among teachers, departments and management  Post images, to get 98% more comments on LinkedIn  Share YouTube on LinkedIn (on average, we’ll generate 75% more shares)  60% of connections on LinkedIn are interested in our updates, while only 43% are interested in news or academic services for the school, therefore if we develop e networks, our employees will interact with each other  Collaborate with parents’ businesses through LinkedIn (in the form of sponsorships, donations etc.), in order to strengthen the bonds
  • 18.
    CRISIS MANAGEMENT  MonitorTwitter/Facebook mentions of our services in order to respond swiftly to any negative circumstances.  YouTube is the best (and fastest) way to send out a public announcement when our school needs to make a statement about an ongoing situation (ex. Bullying)  Use cross-platform messaging to reach as many people as possible at real-time  Being in touch with customers helps us prevent a crisis
  • 19.
    METRICS  # ofFriends  # of Likes  # of Check-ins  # of Shares  # of Followers  # of Re-tweets  Conversations  # of Subscribers  # of Views  # of comments under each video  # of Connections  # of Endorsements
  • 20.
    MONITORING & CONTROL Analytics: sproutsocial.com, Google Analytics, Each platforms’ own Analytics  Social Media Marketing Employee will be hired for $500/month (Part Time)  Responsible of doing the analytics  “Listening” to the conversations  Post & Update our accounts in the corresponding platforms  Promote them as agreed  Report to the Management in order to make any reforms to the strategy if necessary
  • 21.
    SUCCESS EVALUATION  Numberof new applications (Students & Teachers)  Evaluation/Feedback from Students & Parents  Number of new Followers on Facebook , Twitter, YouTube & LinkedIn  % Engagement according to our posts  Number of likes, tweets, views, applications through LinkedIn  Posted Link Clicks  Site Visits  Comments or Mentions  Content Likes or retweets  Direct Messages  Brand awareness  Shareability  Increase in teaching levels based on the new pool of employees  Attendance/ Ticket Sales for our Cultural, Sports events
  • 22.
    ROI  Investment: $500/monthly forPT SMM employee  Target: 200 extra applications/year  Target: 100 extra students will be accepted  ROI: $35,000-$500=69% $500 BREAK-EVEN  For SMM investment  B/E = 1 student!  For the entire operation = 350 students
  • 23.
    THANK YOU!  EvangeliaPhilippou  Andreas Kriticos  Andhina Dian Adhyanti

Editor's Notes

  • #21 http://home.sproutsocial.com/social-media-analytics?utm_source=google&utm_medium=cpc&utm_campaign=US+Social+Media+Top+Performers&utm_content=Social+Media+Analytics+Exact&utm_term=social%20media%20analytics&mkwid=sBSP48fWX_dc&pcrid=35328411450&pkw=social%20media%20analytics&pmt=e
  • #23 200 applications x $30= $6,000/year 100 new students x $5,000= $500,000/year 7 extra teachers are taken into consideration as a cost. $500 SMM salary/month