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Carolina Carbonaro
Segmentation
AUTOMOBILE
MARKET
#SenecaSoMe #SMD101 #Segmentation
2
Project Objectives and Scope
• Overall Goal: Develop 5 different
segments to automobile market to better
understand the customer needs and wants.
• Objective: Understand detailed profiles of
consumers as an input to developing creative
and messaging strategy through Facebook or
Instagram ad.
3
AUTOMOBILE MARKET
• Sales to consumers represent the
main source of revenue.
• Brands are constantly trying to build
their image in the minds of their
audiences.
• Manufacturers market their vehicles
to attend the needs and desires of
their public.
Know your market segmentation facilitate:
- understanding of what type of audience
is a priority for the marketing
- Conveying product characteristics focused
on the desired consumer group
- Optimizing and directing marketing
efforts
SEGMENTATION PROCESS
IDENTIFY
4
• The segmentation is based on a wide range of inputs
“KEY DRIVERS” OF
SEGMENTATION
▪Behaviors
▪Psychographics
▪Benefits
▪Demographics
CREATE
FIVE
OPTIMAL
SEGMENTATIONS
5
EXPERIENCERS CONFIDENT ACHIEVERES RULERS CAREGIVERS THINKERS
FIVE OPTIMAL SEGMENTATION OVERVIEW
All images source: Pixabay, CC0 creative commons
N
A
M
E
I
M
A
G
E
P
R
O
F
I
L
E
Technology is a passion for
this group. They prefer all
products in their lives to have
the latest/greatest technology
Technology is always
changing and they are open
to EXPERIENCE the new.
This image represents a group
that is young, independent,
tech-savvy. Don’t matter what
they do, technology is always
part of it.
This group is confident
in their choices. Driving
is a very personal
experience.
This family-oriented group
is looking for durability
and versatility in a vehicle.
They’re driven to ACHIEVE
goals and They’re
CONFIDENT in their choices
This image represents a
group that is self- confident
For them, appearance is
everything and like to show
off.
Families have their own
RULES. They create what
they believe to be the right
for their family.
This image represents a
group that is family-
oriented.
This group seeks products
that simplify and enhance
their lives and are not
harmful to the environment
They CARE about the
society, the environment
and want help.
This image represents a
group that is intellectual,
who is updated with the
latest news about the
environment
The most price sensitive
and practical, this group is
looking for the best deal.
Price is the key drive of their
purchase and before they do
it, they always THINK if it’s
the right choice.
This image represents a
group that is elderly,
retired. They’re rational
and practical.
B
EXPERIENCERS
CURIOUS
CHALLENGING
TECHNOLOGY
MODERN
• Technology helps me stay connected with the world
• I can’t imagine life without the internet anymore
• I prefer products, and vehicles, with the latest
technology
• I like to challenge and push myself to be the best
• It’s very important to be an individual and not part
of the crowd
• I like to try new products and brands
ATTITUDES PERSONALITY
DEMOGRAPHICS
• Age: 25- 35
• HH Income: ~ 80K
• Geographic: Urban/High Suburban
• Education: College / University
Curious
(interested in everything,
exploring)
Freedom
(freedom of action and thought)
Independent
(self-reliant, self-sufficient)
BENEFITS
PASSIONS, INTERESTS AND PURSUITS:
Shopping
Stay Fit
Weekend
getaways
• Status
• “Smart” Technology
• Advanced Connectivity
• Styling that attracts attention
Music festivals
Likes to share
opinions online
Technology is a passion for this group. They prefer all products in
their lives to have the latest/greatest technology. The styling of a
vehicle needs to be attractive but more important is the technology
on the inside.
B
CONFIDENT ACHIEVERS
GOALS=SUCCESS
PERSONAL
CONFIDENT
LUXURIOUS
ATTITUDES PERSONALITY
DEMOGRAPHICS
• Age: 32 - 44
• HH Income: ~ 150K
• Geographic: Urban Elite
• Education: University / Master
BENEFITS
PASSIONS, INTERESTS AND PURSUITS:
• Risk taking is exciting to me
• Money is the best measure of success
• People come to me for advice before buying things
• The type of vehicle I drive needs to reflect my social
position
• I like having a vehicle that attracts attention
• My driving time is my 'personal time' when I can shut
out the rest of the world
Driven to reach goals
(filled with challenge,
novelty, change)
Wealth
(material possessions,
money)
Going to
“beach”
Keep up
with the
latest fashion
trendy
Shopping
Road Trips
Belong to
exclusive clubs -
Yatch Club
• Luxurious
• Styling that attracts attention
• Proud to own
This group is confident in their choices. Driving is a very personal
experience. A vehicle needs to appeal to their senses and reflect their
achievements and social status by being attractive and luxurious.
B
RULERS
ATTITUDES PERSONALITY
DEMOGRAPHICS
• Age: 38- 55
• HH Income: ~ 110K
• Geographic: Urban / High Suburban
• Education: College / University
• Marital Status: Married
BENEFITS
PASSIONS, INTERESTS AND PURSUITS:
FAMILY
TRADITIONAL
DURABLE
INDEPENDENCE
• My family comes before anything else
• Religion plays an important role in my life
• It's very important to be an individual and not just
part of the crowd
• I can become anything I want as long as I put my
mind to it and work hard
• A vehicle helps me explore new places
• I keep a vehicle as long as possible
Honoring Parents & Elders
(showing respect)
Respect for Tradition
(preservation of time-
honored customs)
Camping
Visiting with Family/
Friends
Fan of
baseball
Stay Fit/
Play Sports
Going to
beach/countryside
•Proud to Own
•Durable
•Accommodates Passenger/Cargo Needs
This family-oriented group is looking for durability and versatility in a
vehicle. Owning a vehicle provides them with the freedom to go places
and is a realization of a dream. Technology is not a priority for them.
It’s important for them to be seen as an individual, not just following
the crowd.
B
CAREGIVERS
ATTITUDES PERSONALITY
DEMOGRAPHICS
• Age: 37-48
• HH Income: ~ 110K
• Geographic: Urban/ Suburban
• Education: University
BENEFITS
PASSIONS, INTERESTS AND PURSUITS:
Purpose-Driven
(goal oriented, determined)
Environmentally Conscious
(cares about environment,
sustainable world)
• Engine Technologies (Environment & Fuel Economy)
• Latest Technology
• I’m environmentally conscious
• I want provide a bright future to my children
• The type of vehicle I drive needs to reflect my
beliefs.
• Driving is a social activity I share with others
'friends/family‘
ENVIRONMENTAL
PURPOSEFUL
FUEL ECONOMY
TECHNOLOGY
Visiting
museums
Going to the
theatre
Follows
Politics/
World
Affairs
Volunteer
work
Rational and purpose-driven, this group seeks products that
simplify and enhance their lives and are not harmful to the
environment.
B
THINKERS
PRACTICAL
LOW PRICE
COST OF OWNERSHIP
ATTITUDES PERSONALITY
DEMOGRAPHICS
• Age: 60-75 (retired)
• HH Income: ~ 90k
• Geographic: High Suburban
• Education: College/ University
BENEFITS
PASSIONS, INTERESTS AND PURSUITS:
• When I shop price takes precedence over brand
name and design
• To me, vehicles are simply transportation
• I'll acquire the easiest to maintain vehicle or one
with lowest expected maintenance costs
• I keep a vehicle as long as possible
Honest
(genuine, sincere)
Self-Discipline
(resistance to temptation)
Cooking
Visiting with family/
friends
Go to the
movies
•Lowest priced vehicle in class
•Low maintenance costs
The most price sensitive and practical, this group is looking for
the best deal. For them the vehicle is a long-term investment.
11
The Facebook ad targets the “confident achievers" segment of
the automobile market. These are people driven to achieve
their goals and they are confident in their choices. The image
selected represents the target market in terms of lifestyle,
attitude, age and gender. The idea is to showcase success and
how it can empower you. All the elements in this image
contributes to it, the luxurious house in the background , the
well dressed woman and the black car with a prestigious
design. It´s elegant, sophisticated and show determination. This
is the positioning of the luxurious cars at Autus Motors. The
message “Be power and sophisticated with Autus Motors"
suggests that when you have a luxurious car with Autus Motors,
you achieve success, you attract attention and you became
unique.
FACEBOOK AD – Confident Achievers Segment
Source: Pixabay, CC0 creative commons
• Understand the segment, helps to build the Facebook Ad that will talk to this public and attract their attention.
12
WORK CITED
Badski007. "Free Image on Pixabay - Commerce, Hair Salon, Family." Free Photo: Commerce, Hair Salon, Family - Free Image on Pixabay - 2811003.
Pixaby, 4 Oct. 2017. Web.
Carbonaro, Carolina. "AUTUS – 180px X 180px by Carolina Carbonaro." – 180px X 180px by Carolina Carbonaro. Canva, 22 Oct. 2017. Web.
Carbonaro, Carolina. "Mock up." Facebook. Facebook, 22 Oct. 2017. Web.
"Marketing Cars." Marketing Cars | Understanding Consumer Psychology and Marketing Cars ... Marketing School.org, n.d. Web.
MarleneBitzer. "Free Image on Pixabay - Businesswoman, Mercedes, Black." Free Photo: Businesswoman, Mercedes, Black - Free Image on Pixabay -
1063389. Pixaby, 26 Nov. 2015. Web.
MarvinRoar. "Free Image on Pixabay - Grandparents, Grandmother." Free Photo: Grandparents, Grandmother - Free Image on Pixabay - 2198053. P
ixaby, 3 Oct. 2015. Web.
Nguyen, Tien Anh. "Customer Segmentation: A Guide." Open View Labs. Open View Partners, 25 July 2017. Web.
Pexels. "Free Image on Pixabay - Adult, Board, Carpenter, Carpentry." Free Photo: Adult, Board, Carpenter, Carpentry - Free Image on Pixabay -
2178740. Pixaby, 7 Nov. 2016. Web.
StockSnap. "Free Image on Pixabay - People, Woman, Exercise, Fitness." Free Photo: People, Woman, Exercise, Fitness - Free Image on Pixabay -
2592247. Pixabay, Aug. 2017. Web.
Xusenru. "Free Image on Pixabay - Office Worker, Girl, View, Behind." Free Photo: Office Worker, Girl, View, Behind - Free Image on Pixabay - 1601391.
Pixabay, 19 Aug. 2016. Web.

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SMD101 Segmentation assignment

  • 2. 2 Project Objectives and Scope • Overall Goal: Develop 5 different segments to automobile market to better understand the customer needs and wants. • Objective: Understand detailed profiles of consumers as an input to developing creative and messaging strategy through Facebook or Instagram ad.
  • 3. 3 AUTOMOBILE MARKET • Sales to consumers represent the main source of revenue. • Brands are constantly trying to build their image in the minds of their audiences. • Manufacturers market their vehicles to attend the needs and desires of their public. Know your market segmentation facilitate: - understanding of what type of audience is a priority for the marketing - Conveying product characteristics focused on the desired consumer group - Optimizing and directing marketing efforts
  • 4. SEGMENTATION PROCESS IDENTIFY 4 • The segmentation is based on a wide range of inputs “KEY DRIVERS” OF SEGMENTATION ▪Behaviors ▪Psychographics ▪Benefits ▪Demographics CREATE FIVE OPTIMAL SEGMENTATIONS
  • 5. 5 EXPERIENCERS CONFIDENT ACHIEVERES RULERS CAREGIVERS THINKERS FIVE OPTIMAL SEGMENTATION OVERVIEW All images source: Pixabay, CC0 creative commons N A M E I M A G E P R O F I L E Technology is a passion for this group. They prefer all products in their lives to have the latest/greatest technology Technology is always changing and they are open to EXPERIENCE the new. This image represents a group that is young, independent, tech-savvy. Don’t matter what they do, technology is always part of it. This group is confident in their choices. Driving is a very personal experience. This family-oriented group is looking for durability and versatility in a vehicle. They’re driven to ACHIEVE goals and They’re CONFIDENT in their choices This image represents a group that is self- confident For them, appearance is everything and like to show off. Families have their own RULES. They create what they believe to be the right for their family. This image represents a group that is family- oriented. This group seeks products that simplify and enhance their lives and are not harmful to the environment They CARE about the society, the environment and want help. This image represents a group that is intellectual, who is updated with the latest news about the environment The most price sensitive and practical, this group is looking for the best deal. Price is the key drive of their purchase and before they do it, they always THINK if it’s the right choice. This image represents a group that is elderly, retired. They’re rational and practical.
  • 6. B EXPERIENCERS CURIOUS CHALLENGING TECHNOLOGY MODERN • Technology helps me stay connected with the world • I can’t imagine life without the internet anymore • I prefer products, and vehicles, with the latest technology • I like to challenge and push myself to be the best • It’s very important to be an individual and not part of the crowd • I like to try new products and brands ATTITUDES PERSONALITY DEMOGRAPHICS • Age: 25- 35 • HH Income: ~ 80K • Geographic: Urban/High Suburban • Education: College / University Curious (interested in everything, exploring) Freedom (freedom of action and thought) Independent (self-reliant, self-sufficient) BENEFITS PASSIONS, INTERESTS AND PURSUITS: Shopping Stay Fit Weekend getaways • Status • “Smart” Technology • Advanced Connectivity • Styling that attracts attention Music festivals Likes to share opinions online Technology is a passion for this group. They prefer all products in their lives to have the latest/greatest technology. The styling of a vehicle needs to be attractive but more important is the technology on the inside.
  • 7. B CONFIDENT ACHIEVERS GOALS=SUCCESS PERSONAL CONFIDENT LUXURIOUS ATTITUDES PERSONALITY DEMOGRAPHICS • Age: 32 - 44 • HH Income: ~ 150K • Geographic: Urban Elite • Education: University / Master BENEFITS PASSIONS, INTERESTS AND PURSUITS: • Risk taking is exciting to me • Money is the best measure of success • People come to me for advice before buying things • The type of vehicle I drive needs to reflect my social position • I like having a vehicle that attracts attention • My driving time is my 'personal time' when I can shut out the rest of the world Driven to reach goals (filled with challenge, novelty, change) Wealth (material possessions, money) Going to “beach” Keep up with the latest fashion trendy Shopping Road Trips Belong to exclusive clubs - Yatch Club • Luxurious • Styling that attracts attention • Proud to own This group is confident in their choices. Driving is a very personal experience. A vehicle needs to appeal to their senses and reflect their achievements and social status by being attractive and luxurious.
  • 8. B RULERS ATTITUDES PERSONALITY DEMOGRAPHICS • Age: 38- 55 • HH Income: ~ 110K • Geographic: Urban / High Suburban • Education: College / University • Marital Status: Married BENEFITS PASSIONS, INTERESTS AND PURSUITS: FAMILY TRADITIONAL DURABLE INDEPENDENCE • My family comes before anything else • Religion plays an important role in my life • It's very important to be an individual and not just part of the crowd • I can become anything I want as long as I put my mind to it and work hard • A vehicle helps me explore new places • I keep a vehicle as long as possible Honoring Parents & Elders (showing respect) Respect for Tradition (preservation of time- honored customs) Camping Visiting with Family/ Friends Fan of baseball Stay Fit/ Play Sports Going to beach/countryside •Proud to Own •Durable •Accommodates Passenger/Cargo Needs This family-oriented group is looking for durability and versatility in a vehicle. Owning a vehicle provides them with the freedom to go places and is a realization of a dream. Technology is not a priority for them. It’s important for them to be seen as an individual, not just following the crowd.
  • 9. B CAREGIVERS ATTITUDES PERSONALITY DEMOGRAPHICS • Age: 37-48 • HH Income: ~ 110K • Geographic: Urban/ Suburban • Education: University BENEFITS PASSIONS, INTERESTS AND PURSUITS: Purpose-Driven (goal oriented, determined) Environmentally Conscious (cares about environment, sustainable world) • Engine Technologies (Environment & Fuel Economy) • Latest Technology • I’m environmentally conscious • I want provide a bright future to my children • The type of vehicle I drive needs to reflect my beliefs. • Driving is a social activity I share with others 'friends/family‘ ENVIRONMENTAL PURPOSEFUL FUEL ECONOMY TECHNOLOGY Visiting museums Going to the theatre Follows Politics/ World Affairs Volunteer work Rational and purpose-driven, this group seeks products that simplify and enhance their lives and are not harmful to the environment.
  • 10. B THINKERS PRACTICAL LOW PRICE COST OF OWNERSHIP ATTITUDES PERSONALITY DEMOGRAPHICS • Age: 60-75 (retired) • HH Income: ~ 90k • Geographic: High Suburban • Education: College/ University BENEFITS PASSIONS, INTERESTS AND PURSUITS: • When I shop price takes precedence over brand name and design • To me, vehicles are simply transportation • I'll acquire the easiest to maintain vehicle or one with lowest expected maintenance costs • I keep a vehicle as long as possible Honest (genuine, sincere) Self-Discipline (resistance to temptation) Cooking Visiting with family/ friends Go to the movies •Lowest priced vehicle in class •Low maintenance costs The most price sensitive and practical, this group is looking for the best deal. For them the vehicle is a long-term investment.
  • 11. 11 The Facebook ad targets the “confident achievers" segment of the automobile market. These are people driven to achieve their goals and they are confident in their choices. The image selected represents the target market in terms of lifestyle, attitude, age and gender. The idea is to showcase success and how it can empower you. All the elements in this image contributes to it, the luxurious house in the background , the well dressed woman and the black car with a prestigious design. It´s elegant, sophisticated and show determination. This is the positioning of the luxurious cars at Autus Motors. The message “Be power and sophisticated with Autus Motors" suggests that when you have a luxurious car with Autus Motors, you achieve success, you attract attention and you became unique. FACEBOOK AD – Confident Achievers Segment Source: Pixabay, CC0 creative commons • Understand the segment, helps to build the Facebook Ad that will talk to this public and attract their attention.
  • 12. 12 WORK CITED Badski007. "Free Image on Pixabay - Commerce, Hair Salon, Family." Free Photo: Commerce, Hair Salon, Family - Free Image on Pixabay - 2811003. Pixaby, 4 Oct. 2017. Web. Carbonaro, Carolina. "AUTUS – 180px X 180px by Carolina Carbonaro." – 180px X 180px by Carolina Carbonaro. Canva, 22 Oct. 2017. Web. Carbonaro, Carolina. "Mock up." Facebook. Facebook, 22 Oct. 2017. Web. "Marketing Cars." Marketing Cars | Understanding Consumer Psychology and Marketing Cars ... Marketing School.org, n.d. Web. MarleneBitzer. "Free Image on Pixabay - Businesswoman, Mercedes, Black." Free Photo: Businesswoman, Mercedes, Black - Free Image on Pixabay - 1063389. Pixaby, 26 Nov. 2015. Web. MarvinRoar. "Free Image on Pixabay - Grandparents, Grandmother." Free Photo: Grandparents, Grandmother - Free Image on Pixabay - 2198053. P ixaby, 3 Oct. 2015. Web. Nguyen, Tien Anh. "Customer Segmentation: A Guide." Open View Labs. Open View Partners, 25 July 2017. Web. Pexels. "Free Image on Pixabay - Adult, Board, Carpenter, Carpentry." Free Photo: Adult, Board, Carpenter, Carpentry - Free Image on Pixabay - 2178740. Pixaby, 7 Nov. 2016. Web. StockSnap. "Free Image on Pixabay - People, Woman, Exercise, Fitness." Free Photo: People, Woman, Exercise, Fitness - Free Image on Pixabay - 2592247. Pixabay, Aug. 2017. Web. Xusenru. "Free Image on Pixabay - Office Worker, Girl, View, Behind." Free Photo: Office Worker, Girl, View, Behind - Free Image on Pixabay - 1601391. Pixabay, 19 Aug. 2016. Web.