This document summarizes the SmartIES project, which aims to pilot energy savings solutions across borders in Nordic countries through collaboration between partners, co-partners, and users. It outlines the planned three cycle approach to design, evaluate, and pilot concepts and prototypes. Challenges discussed include different perspectives between partners, co-partners, and users. Opportunities highlighted are knowledge exchange, further cooperation, and establishing a Nordic Living Lab community. Good planning, communication, and collaboration are emphasized as foundations for a successful cross-border pilot.

1. SmartIES challenges and opportunities for cross border piloting Presented by: Ásta Guðmundsdóttir, Project Manager

2. Iceland Sweden Norway Denmark Lithuania Users Project partners Project co-partners SmartIES – Nordic collaboration

3. Living Lab Approach Energy savings Homes Transportation Nordic cooperation Theoretical framework Base for future projects Cross border pilot Partners, co-partners and users Final conference and report End result The SmartIES Project

4. Cycle one: The focus Group 1. Appreciate opportunities with users 2. Design concepts 3. Evaluate concepts 4. Design concepts, part 2 5. Evaluate concept proposals Cycle two: The pre-pilot 1. Design prototypes 2. Evaluate Prototypes Cycle three: The cross border pilot 1. Design final solution 2. Evaluate final solution The Planned Approach-The FormIT Methodology Book- Holst, Marita and Ståhlbröst, Anna

5. Create a common vision – What is the desirable outcome? Good communication – Common channels Why participating? – How can we keep the users and co-partners and motivate them? What will the users gain? What will the co-partners gain? Stakeholder management A juggling process! Challenges

6. Knowledge exchange Partners – Co-partners – Users Different perspectives Partners – Co-partners – Users Process Solutions Development End result Further co-operation Partners - Co-partners A Nordic Living Lab community Partners – Co-partners - Users Opportunities

7. Good planning: is a foundation to a successful project! Good communication: is the key to a successful stakeholder management! Good collaboration: leads to a successful cross border pilot and a desirable pilot outcome! Turn Challenges into Opportunities Partners – Co-partners - Users Important points to remember

8. Different views from different users! Different views from different co-partners! Different views from different partners! Very valuable Be there – Listen - Act on it Different perspectives?

9. Lessons learnt captured and documented FormIT, documents and process will be developed throughout the project period. Feedback sessions With partners: Regular face-to-face and over phone/internet sessions. With co-partners: One or two face-to-face sessions in each country. With users:One or two face-to-face sessions in each country. Lessons Learnt

10. We would really appreciate your feedback on our planned approach and we are happy to answer any of your questions! Questions - Feedback

11. The SmartIES web-page: www.smarties.is SmartIES contact person: Ásta Guðmundsdóttir, Project ManagerInnovation Center Iceland and Iceland Living LabEmail: asta@nmi.isTel: +354 522 9288Mobil: +354 897 2782 Thank you for listening!