Easily capture all the work you are doing on behalf of your members: your task is to make your city/town centre locations attractive places for people to come to shop, socialise and work. Your retailer members pay a levy to fund your work and allow you to manage street operations, carry out engaging marketing campaigns and assist visitors. You need a mobility solution to capture and report on the tasks your street ambassadors are carrying out on behalf of your members.

1. Job
Scheduling
and Dispatch
Customizable
Mobile Forms
Mapping and
Location
Reports and
Accountability
Make your
city or town
center
locations
attractive
places for
people to
shop,
socialize
and work.
Workforce Mobility Solutions for Civil
Engineering & Surveying

2. What are your challenges?
Your retailer members pay a levy to fund your work
and allow you to manage street operations, carry out
engaging marketing campaigns and assist visitors.
Your challenge is to show your levy payers the
improvements you are making in your area and
ensure that the good work that you are doing doesn’t
go unnoticed. You need a way to capture all the street
activities being performed by your street
ambassadors / rangers and to present this
information in monthly reports. You also need to
ensure that the Council / Municipality are delivering
services in line with the baseline agreement.

3. Digital Transformation for Smart Cities
Increased automation
Use IoT sensors to automate
repetitive jobs.
Increased satisfaction
Increase levy payer satisfaction
with better reports capturing all the
work you are doing on their behalf.
Reduced admin time
Admin time back at the office is
reduced by 50% with no more
reentry of data and reduced time to
create reports, this time can be
allocated to marketing campaigns.
Reduced paper processes
Eliminating paper forms from the
field can save Street Ambassadors
20% of their time which can be re-
deployed to visitor assistance for
example.

4. Street Ambassador location tracking
See the location of your Street Ambassadors and
Rangers on Google Maps in real-time. The
GeoPal mobile app sends location updates back
to the office every 5 minutes. View the surveys /
tasks they are working on and the status of each.

5. Replace all paper forms with Mobile forms
GeoPal has a powerful form creation studio.
Convert any paper form into a mobile form /
survey. GeoPal has a simple drag and drop
interface, no programming required to create
the mobile forms.
Specify which forms can be accessed by
different teams (Ambassadors, Customer
Service Representatives).
Use the mobile forms to capture photos, text,
GPS coordinates, Video, signatures.

6. Standard mobile forms
Standard mobile forms available for
environmental, defacement,
homelessness, safety and illegal
activity surveys.

7. Create heat maps of issues
Create heat maps showing
the density of issues across
the city, for example the hot
spots of graffiti or illegal
signage.

8. Create custom PDF Reports
Create custom reports for different
stakeholders – the Board, Management,
Levy Payers.
No more need to spend days creating
stakeholder reports - automatically
create custom reports directly from the
field data collected by the street
ambassadors using GeoPal mobile
forms.

9. Baseline Management
With GeoPal you can measure how
the Council / Municipality is performing
against the agreed baseline. Capture
photos, video and text notes and
create PDF reports for use at
meetings with Councils to show
irrefutable evidence of non-
compliance.

10. Street Ambassador Productivity
See the productivity of each
ambassador.
Compare the number of tasks
completed by each person.
View the number of hours worked –
street ambassadors can clock in and
out of shifts from the mobile device.

11. 311 Integration
GeoPal connects Downtown Alliance
Managers to the entire downtown
eco-system, including links to City
Departments via 311 integration.
Issues captured in the street are
automatically sent to City
Departments, Local Councils. Issues
can also be sent to 3rd Party
Contracts for immediate action.

12. Member Portal
Members can report issues
to the BID / Downtown
directly via the GeoPal
mobile portal or web portal.
A unique ticket number
issued for each issue
raised. Members can see
progress on reported issues
by logging in to the portal
and entering ticket number.

13. Asset Management
Upload your existing city asset
details to GeoPal from a
spreadsheet or capture asset
details in the field with the
GeoPal mobile app – Street
furniture, planters, trees, lamp
posts, etc. Tag assets with RFID
tags. Scan the RFID tag with the
phone to log a fault with that
asset. Set up preventative
maintenance schedules on the
assets.

14. Testimonial
GeoPal has resulted in a 30% time saving for the
Ambassadors, so we have redirected that time to
visitor assistance. It has eliminated paperwork and
freed up administration resources for staff members
by 50%, it enables us to concentrate on marketing
activities both on and offline. This has been a
significant improvement for our overall strategy and
operating costs.
Richard Guiney, CEO, Dublin Town

15. Job
Scheduling
and Dispatch
Customizable
Mobile Forms
Mapping and
Location
Mobile
Workforce
Management
Solutions for Smart City
Management
Reports and
Accountability