Running a field service business with mobile workers can be tricky to manage. Changing schedules, difficulty in allocating jobs and mountains of paperwork are a constant challenge.
You should have the ability to connect your office, mobile workers and customers together; easily & efficiently.
You need SmatForms-Mobile Field Service Made Simple.
With SmatForms Mobile App, we can help you eliminate paper forms usage and replacing them with instant mobile App on smart phones with instant reports. This will save you time and you will be sure that your data is safe and sound and collected in one place.
SmatForms help you organize and streamline your field service management business by saying goodbye to paper based methods.
Create and manage mobile forms for assessments, proof of delivery, audit reports, invoice, maintenance records, inspections, surveys or just about any process you can imagine.
2. Manual Paper Processes.
By being dependent on paper forms,
spreadsheets, printed work orders, and
handwritten schedules, time is lost and
service levels are curtailed.
The Challenge
3. Convert ALL Paper Forms to
Mobile Apps
• SmatForms is founded on a vision of simplicity :
• Data capture solutions for users no matter what their industry or
situation.
• Whether it be remote workers collecting data in the field by
mobile device & returning completed forms to the office using
our app or office based workers needing to gather information
from co-workers, business partners or even the public using
simple browser based forms - we have the answers.
• For virtually all organisations collecting and returning data is
simply the start of many other vital business processes and
here too SmatForms plays a key role by providing the tools
necessary to help businesses maximise their efficiency.
• Our integration tools and options help move captured data
instantly and seamlessly to other businesses systems for
activities such as invoicing, inventory control and health &
safety compliance, staff attendance, customer onboarding,
leave management, job schedule and much more.
4.
5. Signature Capture
Calculations
Digitally Capture signatures on
work authorization forms, estimate
and quote forms
Create fields that auto-calculate for
error-free forms that can be
completed at the job site or
customer invoice
Decision Logic
Image Capture
Create fields that will display pre-
determined choices based on other
form questions
Take photos, attach them to form
and send everything wirelessly from
the field to the office
Features That Count
6. • SmatForms approval workflow eliminates the need to track down co-workers to sign off on a
project or repeatedly emailing the boss asking him (or her!) to review the data that was sent a
week ago.
• Employees can now quickly approve, deny or comment on submitted data, making
communication simpler and paper-free.
• Multiple Approvers - Give your users permission to approve or deny submissions, making sure your whole team is on the same
page with your data.
• Routing Logic Workflow - Use our Routing Logic feature to ensure submissions only go to the necessary Approvers.
• Approval Records - Track when your users have reviewed important data - we digitally record every approved or denied submission.
• Denied submissions are never deleted from the SmatForms database, meaning all data is
protected for the future.
Approval Workflow
9. Real-time tracking of on-the-go,
delivered, damaged and returned
inventory. Minimize your
operational costs by quickly
locating products, and speeding
up fulfilment.
Rely on real-time sales reporting.
Know now what products are selling
fastest, at which locations. Track
customer purchases and instantly
identify increases and decreases and
the impact of different pricing
strategies.
Business Intelligence
10. • On Device, we use AES 256 encryption keyed by the user’s
password to ensure the user’s core information is kept
secure.
• Communication, We use 256 bit Secure Socket Layer (SSL)
communications to transfer data between the app and the
web platform.
• On Platform, by default, our platform uses the same 256 bit
SSL communications for any user login into the secure
website.
• All data is secured and protected
Data Security