1. SERVICES BEYOND ISO MODULES Many small businesses have nothing to gain by getting registered to an ISO Standard. Does that mean they have nothing to gain from implementing some of the principles of a formalized management system? If you are a small business and are having difficulties with: Consistency of business process and practices Quality of products and services to customers Controlled and consistent growth Effective acquisition and retention of people Identifying how to measure your company’s performance in order to focus on areas that need improvement We can help with a focused improvement program to fit your size and budget. Operational Evaluation Definition of Business Processes Business Measures Documenting Business Processes Business Process Training & ‘go-live’ Improvement planning