NewBase 19 April 2024 Energy News issue - 1717 by Khaled Al Awadi.pdf
Why Need of ISO 9001 CERTIFICATION in the ORGANIZATION?
1. Quality Sistema Certi몭cations and Inspections!
For Micro, Small, Medium and Large Organizations
Q U A L I T Y S I S T E M A C E R T I F I C A T I O N S A N D
I N S P E C T I O N S
INTRODUCTION TO ISO 9001:2015
BENEFITS OF ISO 9001:2015
GETTING ISO 9001:2015 CERTIFIED!
ISO 9001 CERTIFICATION
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2. I S O 9 0 0 1 C E R T I F I C A T I O N
INTRODUCTION
WHAT IS ISO 9001 CERTIFICATION (QMS)?
ISO 9001 Certi몭cation is a globally recognized standard for quality management
systems (QMS) that helps businesses ensure consistent delivery of high-quality
products and services. It speci몭es the requirements for establishing, implementing,
maintaining, and continually improving an organization’s quality management system.
To achieve ISO 9001 certi몭cation, an organization must demonstrate compliance with
the standard’s requirements through an independent certi몭cation audit conducted by
an accredited certi몭cation body. This involves evaluating the organization’s QMS
documentation, processes, and procedures to ensure they meet the standard’s
requirements.
ISO 9001 certi몭cation provides numerous bene몭ts to organizations, including
increased customer satisfaction, improved process e몭ciency, enhanced credibility
and reputation, and a competitive edge in the marketplace. It is applicable to any
organization, regardless of its size, industry, or sector, and can be integrated with
other management systems, such as environmental or health and safety
management systems.
WHY CHOOSE ISO 9001 CERTIFICATION FOR ORGANIZATION?
(DESCRIPTION IN 150 WORD)
1. ISO 9001 is a globally recognized standard that sets out the requirements for a
quality management system (QMS). Achieving ISO 9001 certi몭cation
demonstrates that an organization has implemented a structured approach to
quality management and is committed to continuous improvement.
2. The bene몭ts of ISO 9001 certi몭cation for an organization are numerous. It can
improve customer satisfaction by ensuring that products and services consistently
3. meet customer requirements. ISO 9001 certi몭cation can also enhance an
organization’s reputation and increase its competitiveness, as it demonstrates a
commitment to quality and the ability to meet regulatory and customer
requirements.
3. Additionally, ISO 9001 certi몭cation can lead to increased operational e몭ciency
and cost savings through improved processes and better use of resources. It can
also help organizations to identify and mitigate risks and improve decision-making
by providing data-driven insights.
4. Overall, achieving ISO 9001 certi몭cation can provide an organization with a range
of bene몭ts, including improved customer satisfaction, enhanced reputation,
increased e몭ciency, and better risk management.
What is The requirements of ISO 9001 Certi몭cation ?
ISO 9001 sets out the requirements for a quality management system (QMS). The
standard provides a framework for organizations to establish, implement, maintain,
and continually improve their QMS. The requirements of ISO 9001 include:
Context of the organization: understanding the internal and external factors that
can impact the QMS.
Leadership: ensuring top management is committed to the QMS and plays an
active role in its implementation.
Planning: establishing quality objectives and a plan to achieve them.
Support: providing the necessary resources, infrastructure, and training to support
the QMS.
Operation: implementing the QMS, including processes for product/service design,
production, and delivery.
Performance evaluation: monitoring and measuring the QMS, and analyzing data
to identify areas for improvement.
Improvement: continually improving the QMS through corrective actions and a
culture of continuous improvement.
To achieve ISO 9001 certi몭cation, an organization must demonstrate that it meets all
of the standard’s requirements. Certi몭cation involves an independent audit by a third-
party certi몭cation body, which veri몭es that the organization’s QMS meets the
requirements of the standard.
4. is ISO 9001 Certi몭cation right for me?
Whether ISO 9001 certi몭cation is right for you depends on your organization’s
goals, priorities, and industry requirements.
ISO 9001 certi몭cation can bene몭t organizations of all sizes and sectors by
providing a structured approach to quality management, improving customer
satisfaction, and enhancing reputation and competitiveness. However, it requires a
signi몭cant investment of time, resources, and effort to implement and maintain a
quality management system that meets ISO 9001 requirements.
If your organization values quality and is committed to continuous improvement,
ISO 9001 certi몭cation can provide a framework for achieving these goals.
However, if your industry or customers do not require ISO 9001 certi몭cation, or if
you are unable to make the necessary investments to implement a quality
management system, it may not be the right choice for your organization.
Ultimately, it is important to weigh the potential bene몭ts and costs before deciding
whether ISO 9001 certi몭cation is right for you.
Why become ISO 9001 Certi몭ed?
ISO 9001 certi몭cation provides an internationally recognized standard for a quality
management system (QMS). This standard outlines the requirements for
implementing and maintaining a QMS that focuses on customer satisfaction,
continuous improvement, and e몭ciency. By becoming certi몭ed, organizations can
demonstrate their commitment to quality and their ability to consistently meet
customer expectations.
Becoming ISO 9001 certi몭ed can provide many bene몭ts for an organization. It can
lead to increased e몭ciency, better decision-making, and reduced costs. By
implementing a QMS, organizations can identify areas for improvement and
implement processes to optimize their operations. This can result in better use of
resources, improved productivity, and reduced waste.
ISO 9001 certi몭cation can also enhance an organization’s reputation and
credibility. It demonstrates a commitment to quality and a willingness to invest in
continuous improvement. This can be particularly important for businesses
operating in highly regulated industries or seeking to expand their customer base
by demonstrating their commitment to quality. Additionally, ISO 9001 certi몭cation
can be a requirement for participating in certain supply chains or bidding on
5. contracts.
STEPS TO YOUR ISO 9001 QMS CERTIFICATION
Here are the steps to obtaining ISO 9001 certi몭cation for your organization’s Quality
Management System (QMS):
Plan: – Determine the scope of your QMS and identify the necessary resources to
implement it. Develop a project plan and establish a team to lead the implementation
process.
Document: – Create the necessary documentation for your QMS, including policies,
procedures, and work instructions. Ensure that they are clear, concise, and aligned
with the ISO 9001 standard.
Implement: – Roll out your QMS by training employees, implementing processes,
and monitoring compliance. Make sure that everyone in your organization is aware of
the QMS and their role in supporting it.
Monitor: – Monitor your QMS performance through regular internal audits and
management reviews. Identify areas for improvement and implement corrective
actions as needed.
Certi몭cation: – Once you have implemented your QMS and have been operating it
for a period of time, engage a third-party certi몭cation body to conduct an audit of your
QMS. If you meet the requirements of the ISO 9001 Certi몭cation, you will be awarded
certi몭cation.
Maintain: – Continuously monitor and improve your QMS to ensure that it remains
effective and aligned with your organization’s goals. Regularly review your
documentation and processes to ensure they remain current and relevant.
WHAT ARE THE BENEFITS OF AN ISO 9001 QMS CERTIFICATION?
6. Obtaining an ISO 9001 certi몭cation for your organization’s Quality Management System
(QMS) can provide numerous bene몭ts, including:
Improved Customer Satisfaction: – By implementing a QMS that focuses on meeting
customer requirements and expectations, you can improve customer satisfaction and
loyalty.
Improved Customer Satisfaction: – By implementing a QMS that focuses on meeting
customer requirements and expectations, you can improve customer satisfaction and
loyalty.
Increased E몭ciency: – A well-designed QMS can help to streamline processes,
reduce waste, and improve productivity, resulting in increased e몭ciency and cost
savings.
Better Decision Making: – By collecting and analyzing data on your QMS
performance, you can make informed decisions that lead to continuous improvement
and better business outcomes.
Reduced Risk: – A well-implemented QMS can help to identify and mitigate risks,
leading to reduced liability and potential for 몭nancial loss.
Access to New Markets: – ISO 9001 certi몭catio is often a requirement for doing
business with certain customers or in certain industries. By obtaining certi몭cation, you
can access new markets and expand your business opportunities.
Competitive Advantage: ISO 9001 certi몭cation is an internationally recognized
standard that demonstrates your commitment to quality and continuous improvement.
This can give you a competitive advantage in the marketplace and enhance your
reputation with customers, suppliers, and other stakeholders.
Employee Engagement: – By involving employees in the development and
implementation of your QMS, you can improve employee engagement and satisfaction,
7. leading to higher morale and lower turnover rates.
WHAT IS COST OF ISO 9001 CERTIFICATION?
The cost of ISO 9001 certi몭cation can vary depending on several factors, such as the size
and complexity of the organization, the industry it operates in, and the certi몭cation body
selected to conduct the audit.
The cost of implementing a Quality Management System (QMS) can range from a few
thousand dollars to tens of thousands of dollars, depending on the size and complexity of
the organization. The certi몭cation process typically involves a fee for conducting the audit
and issuing the certi몭cate, which can range from a few thousand dollars to tens of
thousands of dollars.
HOW LONG DOES IT TAKE TO GET ISO 9001 CERTIFIED?
The time it takes to get ISO 9001 certi몭ed can vary depending on several factors, including
the size and complexity of the organization and its Quality Management System (QMS), as
well as the readiness of the organization for certi몭cation. Generally, the process can take
anywhere from a few months to a year or more.
The process of obtaining ISO 9001 certi몭cation typically involves several stages, including
developing and implementing a QMS, conducting internal audits, and undergoing an
external audit conducted by a certi몭cation body. The time it takes to complete each stage
can vary depending on the organization’s resources and readiness, as well as the
complexity of the QMS.
It’s important to note that while the certi몭cation process can take some time, the bene몭ts
of a well-implemented QMS and ISO 9001 certi몭cation can be signi몭cant, such as improved
customer satisfaction, increased e몭ciency, better decision-making, and access to new
markets.
ISO 9001:2015 CERTIFICATION : PRINCIPLES
CUSTOMER FOCUS LEADERSHIP PDCA CYCLE
PROCESS APPROACH RISK-MANAGEMENT
CONTINUAL IMRPOVEMENTS EVIDENCE BASED THINKING
8. I S O 9 0 0 1 C E R T I F I C A T I O N
BENEFITS
An ISO 9001 Certi몭cation will asssit you streamline your processes, reduce errors, free up
valuable management time and improve internal communications. organization adopting
this approach bene몭t from boost employee morale, increased customer retention and
healthier revenues.
In short, through certi몭cation to ISO 9001 Certi몭cation you demonstrate that your company
is customer focused and committed to delivering top quality services.
BENEFITS OF ISO 9001 CERTIFICATION FOR YOUR BUSINESS
Increased organization revenue: through the reputation of ISO 9001 Certi몭cation you
can get more to more business and by being more e몭cient you will also retain more
customers & experience more repeat customer.
Improved supplier relationships: because the ISO certi몭cation make sure best-
practice processes are in place which can contribute to more e몭cient business supply
chains, ISO certi몭cation increases their con몭dence in your processes.
Increased- E몭ciency: by following industry best practice and aim on quality you can
minimize costs.
Higher levels of customer satisfaction: by understanding your customers’
requirement and minimizing mistake you increase customer con몭dence in your ability to
deliver top quality products and services.
Improved Employee morale: by boost internal-communications you make sure
everyone works to one agenda.
P R O C E S S O F I S O C E R T I F I C A T I O N
GETTING ISO 9001 CERTIFIED
9. How to get ISO 9001 Certi몭cation?
Quality Sistema with its highly experienced workforce helps you with ISO 9001 certi몭cation,
making your certi몭cation experience smooth and fast.
Firstly we acquire all the necessary details of the clients required for ISO 9001 Certi몭cation.
Then we get all the agreements completed. Then we set up an audit team to create an audit
plan and interact with the client. With this, we perform the stage-1 audit. After the satisfying
results of the Stage-1 Audit, the team them verify the implemented system by visiting the
organization. Then the audit report is submitted to the technical committee which, grants
the initial certi몭cate. A copy of the audit report is also submitted to the organization for
their reference.
Quality Sistem continually works with the organization to ensure the Conformance of
Implemented system periodically by conducted Surveillance Audits each year.
PDCA Cycle
Plan: – To think that what do we require to obtain in our organization
Do :– To execute a planned action which will support us get the required objective
Check :– Monitor against the standards) (policies, objectives, requirements)
Action :– Finally implementing what has been rechecked.
10. Who provide ISO 9001 certi몭cation?
ISO certi몭cation of organization is issued by ISO certi몭cation bodies after they perform
their certi몭cation audit. These ISO certi몭cation organizations are accredited to perform
these audits, and issue ISO certi몭cation, by an accreditation body in a certain country. While
it is possible to have a nonaccredited ISO certi몭cation body, your ISO 9001:2015
certi몭cation will be more widely accepted if your ISO certi몭cation body is accredited. For
assita choosing a best ISO certi몭cation body,
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your Business.
ISO STANDARDS
ISO 9001:2015
ISO 27001:2013
ISO 14001:2015
ISO 45001:2018
ISO 22000:2018
ISO 22301:2019
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