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unleashing operational potential
integrated management solutions for insurance
companies from the unsultants
About The Powers Company
• Founded in 2008
• Built on principles of generating Guaranteed, Sustained and
Measurable Results
• Multi-industry experience
• Success based on communication, facilitation and relationship skills
• C-Level operational and performance improvement experience
• Focused on operations in both Service and Manufacturing
environments
2
How We’re Different
Relationally, we:
• Start at the top with your goals & strategies, then…
• Work side-by-side with “Front Line” supervisors and managers
• Establish trust and credibility very quickly
Functionally, we:
• Are facilitators and implementers
• Implement solutions that deliver results
• Implement effective management techniques and behaviors that will increase
front line leaders’ productive capacity
• Implement complete Integrated Management System for sustainability of results
Financially, we:
• Achieve results fast
• Guarantee results
3
A Resource for Your Team
• Primary focus on implementation with front-line leaders
• Open up the Behavioral Capacity of your managers & supervisors
• Custom-designed approach for your unique plants
• Approach designed to foster employee ownership and buy-in
• Approach designed to achieve client objectives (performance & cost)
• Measure results on a weekly basis
• Weekly savings and cash flow measurement & review
• Implement a sustained continuous improvement culture through the
Integrated Management System
uncompromising value
We have been able to consistently help companies:
• Enhance Process Efficiency
• Lower Costs
• Improve Quality & Service
• Increase Resource Utilization and Throughput
• Reduce Cycle Time and Inventories
• Reduce Errors and Rework
All Without Investing More Capital…
Typical Operating Performance Improvement Range: 20 – 30%
5
unvestment model
• Goal: no additional software, labor, or
capital investment to achieve results
• Full return on services’ investment before
the end of the project
• Guaranteed results of multiple times the
investment
• Any other investment returns full cost
before the end of the project
An unconventional approach to
Operational Improvement
What we Deliver
• We enable companies to realize immediate and
sustainable cost improvements by substantially
improving their operational performance
• Our proven methodology, which enhances all functional
areas of the business, couples technical process
efficiencies with tactical behavior change.
• We generate long-lasting benefits with a short payback
to create maximum value.
Insurance Industry: Typical Results
30% reduction in cost per claim processed
70% decrease in backlog
70%+ decrease in overtime hours
30% increase in productivity
40% reduction in claim review and
processing time
3 to 1 ROI
“The Powers Company has brought tremendous
value to our management reporting system.
Previously, we had a vast quantity of spreadsheets
that were meaningful to one or two people. Now
we have one system that provides a report card for
how we are doing as a whole.
This information helps us effectively manage our
business and prepare for the future in a confident
and passionate manner.”
– Manager, Special Risk Claims
some insurance companies that benefit from the power of un:
symfini™ Analysis
• Define ‘As Is’ / Current State
• Identify issues / opportunities
• Prioritize issues / opportunities
• Develop implementation plan
• Define business case (savings/costs)
• Develop detailed schedule of work
symfini™ Project
• Definition
• Development
• Installation
• Continuous Process Improvement
Our Overall Approach
wk 5 wk 25
11
Based on the findings in our analysis phase, we create a custom solution
that addresses your specific needs
Objectives of the Analysis
(Business Assessment)
• Identify and quantify improvement opportunities within the designated
scope through analysis of shortfalls / gaps
• Assess your awareness of opportunities and readiness for change
• Assess your interest in capturing identified opportunities
• Develop with you a detailed implementation plan, including schedule of
work, deliverables, resource requirements and timing
• Establish an approach with you on “how to install” the improvements
12
Value of the Analysis
• Transparency to the breath, magnitude and reality of the daily
operating problems
• Operating problems are related back to management behaviors,
systems and process effectiveness
• Full opportunity for performance improvement defined and agreed
upon with management
• Detailed plan, approach and schedule is developed with
management
• The managers in the organization learn to articulate the “what”,
“why” and “how” regarding the improvement process – therefore
leading the process
13
Focusing on Behavioral Change:
We Guarantee Your Results
The Powers Company focuses on changing the management culture
to generate specific results. Our project – processes, systems,
training, and one-on-one support – will be custom-designed for your
organization’s needs.
When the project is structured to deliver specific client commitments,
we guarantee its work in three concrete ways:
• Annualized Savings Rate: Return On Investment
• Weekly Cash Flow
• Total Project Cost
If we don’t achieve the monthly guaranteed savings rate
according to the cash flow schedule, you do not pay us.
14
For more information on our insurance industry
expertise and how we can help achieve your
goals for operational improvement, contact:
Glenn Gates
p: 585-820-0520
e: ggates@ThePowersCompany.com

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The powers company overview insurance final rev

  • 1. unleashing operational potential integrated management solutions for insurance companies from the unsultants
  • 2. About The Powers Company • Founded in 2008 • Built on principles of generating Guaranteed, Sustained and Measurable Results • Multi-industry experience • Success based on communication, facilitation and relationship skills • C-Level operational and performance improvement experience • Focused on operations in both Service and Manufacturing environments 2
  • 3. How We’re Different Relationally, we: • Start at the top with your goals & strategies, then… • Work side-by-side with “Front Line” supervisors and managers • Establish trust and credibility very quickly Functionally, we: • Are facilitators and implementers • Implement solutions that deliver results • Implement effective management techniques and behaviors that will increase front line leaders’ productive capacity • Implement complete Integrated Management System for sustainability of results Financially, we: • Achieve results fast • Guarantee results 3
  • 4. A Resource for Your Team • Primary focus on implementation with front-line leaders • Open up the Behavioral Capacity of your managers & supervisors • Custom-designed approach for your unique plants • Approach designed to foster employee ownership and buy-in • Approach designed to achieve client objectives (performance & cost) • Measure results on a weekly basis • Weekly savings and cash flow measurement & review • Implement a sustained continuous improvement culture through the Integrated Management System
  • 5. uncompromising value We have been able to consistently help companies: • Enhance Process Efficiency • Lower Costs • Improve Quality & Service • Increase Resource Utilization and Throughput • Reduce Cycle Time and Inventories • Reduce Errors and Rework All Without Investing More Capital… Typical Operating Performance Improvement Range: 20 – 30% 5
  • 6. unvestment model • Goal: no additional software, labor, or capital investment to achieve results • Full return on services’ investment before the end of the project • Guaranteed results of multiple times the investment • Any other investment returns full cost before the end of the project
  • 7. An unconventional approach to Operational Improvement
  • 8. What we Deliver • We enable companies to realize immediate and sustainable cost improvements by substantially improving their operational performance • Our proven methodology, which enhances all functional areas of the business, couples technical process efficiencies with tactical behavior change. • We generate long-lasting benefits with a short payback to create maximum value.
  • 9.
  • 10. Insurance Industry: Typical Results 30% reduction in cost per claim processed 70% decrease in backlog 70%+ decrease in overtime hours 30% increase in productivity 40% reduction in claim review and processing time 3 to 1 ROI “The Powers Company has brought tremendous value to our management reporting system. Previously, we had a vast quantity of spreadsheets that were meaningful to one or two people. Now we have one system that provides a report card for how we are doing as a whole. This information helps us effectively manage our business and prepare for the future in a confident and passionate manner.” – Manager, Special Risk Claims some insurance companies that benefit from the power of un:
  • 11. symfini™ Analysis • Define ‘As Is’ / Current State • Identify issues / opportunities • Prioritize issues / opportunities • Develop implementation plan • Define business case (savings/costs) • Develop detailed schedule of work symfini™ Project • Definition • Development • Installation • Continuous Process Improvement Our Overall Approach wk 5 wk 25 11 Based on the findings in our analysis phase, we create a custom solution that addresses your specific needs
  • 12. Objectives of the Analysis (Business Assessment) • Identify and quantify improvement opportunities within the designated scope through analysis of shortfalls / gaps • Assess your awareness of opportunities and readiness for change • Assess your interest in capturing identified opportunities • Develop with you a detailed implementation plan, including schedule of work, deliverables, resource requirements and timing • Establish an approach with you on “how to install” the improvements 12
  • 13. Value of the Analysis • Transparency to the breath, magnitude and reality of the daily operating problems • Operating problems are related back to management behaviors, systems and process effectiveness • Full opportunity for performance improvement defined and agreed upon with management • Detailed plan, approach and schedule is developed with management • The managers in the organization learn to articulate the “what”, “why” and “how” regarding the improvement process – therefore leading the process 13
  • 14. Focusing on Behavioral Change: We Guarantee Your Results The Powers Company focuses on changing the management culture to generate specific results. Our project – processes, systems, training, and one-on-one support – will be custom-designed for your organization’s needs. When the project is structured to deliver specific client commitments, we guarantee its work in three concrete ways: • Annualized Savings Rate: Return On Investment • Weekly Cash Flow • Total Project Cost If we don’t achieve the monthly guaranteed savings rate according to the cash flow schedule, you do not pay us. 14
  • 15. For more information on our insurance industry expertise and how we can help achieve your goals for operational improvement, contact: Glenn Gates p: 585-820-0520 e: ggates@ThePowersCompany.com