This document provides information about YSource, an Australian human resources management firm. YSource is the country's first hybrid HR outsourcing and consulting company. It separates a client's HR department and implements it under YSource's structure to deliver full internal HR services and provide risk mitigation. YSource offers independence, assurance of efficiency, and separation from potential influences to ensure rapid implementation of regulatory changes for clients. The document outlines YSource's background, services, and how it combines aspects of traditional internal HR departments and consulting firms.

1.
Small
Business
Information
Pack
YSource
(Member
of
NFO
Group)

2. 2
SMALL
BUSINESS
INFORMATION
PACK
Confidential
©
YSource
(New
Frontier
Operations
Group)
D-­‐MI-­‐01
Contents
1
YSOURCE
SUMMARY
3
1.1
WHO
IS
YSOURCE?
3
1.2
OUR
BUSINESS
4
1.4
INDUSTRY
HUMAN
RESOURCE
MANAGEMENT
SPENDING
5
1.4.1
PER
HIRE
HR
SPENDING
5
1.4.2
ADDITIONAL
HR
SPENDING
6
1.6
LEGAL
RISKS
REQUIREMENTS
AND
OBLIGATIONS
7
1.6.1
WORKPLACE
HEALTH
AND
SAFETY
7
1.6.2
OTHER
LEGAL
REQUIREMENTS
7
2
INTERNATIONAL
ORGANISATION
OF
STANDARD
(ISO)
8
2.1.1
CRITICAL
ARCHITECTURE
FOR
PROJECTS
&
DOCUMENTATION
8
2.1.2
SPECIFICATIONS
FOR
INDUSTRY
8
3
INVESTMENT
A
YSOURCE
PACKAGE
9
3.1
RESPONSE
PACKAGES
&
VALUE
ANALYSIS
9
3.2
HUMAN
RESOURCE
MANAGEMENT
PACKAGE
10
3.3
BUSINESS
MARKETING
PACKAGE
11
3.4
BUSINESS
EDUCATION
PACKAGE
12

3. 3
SMALL
BUSINESS
INFORMATION
PACK
Confidential
©
YSource
(New
Frontier
Operations
Group)
D-­‐MI-­‐01
1 YSource
Summary
1.1 Who
is
YSource?
YSource
is
Australia’s
first
HR
independency
solution
company
leading
the
HRM
industry
established
in
2015,
bringing
together
businesses,
non-­‐for-­‐profit
organisations,
unions,
industry
partners,
education
institutes
and
government
agencies
to
help
deliver
enhanced
performance,
independency
and
greatly
reduced
human
liability.
Starting
from
a
one-­‐man
business
in
2012,
a
single
vision
shared
by
every
person
who
has
ever
had
a
dream
or
started
a
business
following
the
saying,
‘Dream,
Believe,
Create
–
Visions
Live
Forever’.
Due
to
increasing
ethical,
legislative
and
regulatory
requirements,
the
face
of
business
has
changed,
leading
us
to
create
an
organisation
where
we
help
get
companies
running
back
to
their
true
purpose.
We
are
energetic
and
inspirational,
coming
from
a
diverse
range
of
experienced
backgrounds,
including
arts,
business,
accounting,
hospitality,
tourism,
engineering,
finance,
marketing,
health
and
law.
From
small
business
to
corporate,
working
side-­‐by-­‐side
with
entrepreneurs,
our
business
brings
a
unique
combination
of
knowledge
and
passion
to
address
new
challenges
and
opportunities
that
face
our
local
communities.
YSource
has
been
set
up
to
answer
the
ever-­‐changing
environment
of
business,
and
to
help
challenge,
develop
and
lead
the
next
generation
of
interdisciplinary
associates.
Thus
our
organisation
is
devoted
to
the
following
goals:
• Creation
of
human
resource
management
independency,
fairness
and
equality,
helping
to
increase
workplace
reputation.
• Allowing
companies
to
express
innovative
ideas
leading
to
cutting
edge
development
of
business
principles,
providing
independency
from
economic
trends.
• Safeguarding
partner
companies
to
ensure
objectivity
and
fairness.
A
high
level
of
training
is
provided
to
our
associates
to
deliver
either
specialist
or
generalist
services
from
small
to
corporate
organisations.
• Ensure
that
we
understand
our
client’s
industry
and
their
workplaces
to
deliver
cost
efficient
and
reduced
liability
within
their
structure.

4. 4
SMALL
BUSINESS
INFORMATION
PACK
Confidential
©
YSource
(New
Frontier
Operations
Group)
D-­‐MI-­‐01
1.2 Our
Business
YSource
is
Australia’s
first
hybrid
HRM
internal
independency
firm,
which
delivers
the
best
of
HR
consulting
and
outsourcing.
This
is
achieved
through
the
separation
and
implementation
of
an
organisation’s
human
resources
department,
bringing
it
across
into
the
YSource
structure,
to
deliver
the
full
spectrum
internal
department.
Furthermore
we
are
providing
a
unique
risk
and
liability
mitigation
strategy.
In
turn
this
strategy
will
help
reduce
financial
and
legal
exposure.
The
unique
benefits
that
our
service
offers
are:
• Independency
within
organisations
allowing
us
to
train
our
people
to
a
higher
standard,
increase
autonomy
and
decision
making.
• Assurance
that
efficiency
is
maximised
to
deliver
an
organisation’s
human
resource
needs.
• Separation
of
Business,
Union,
Government
and
Industry
Partner
to
ensure
independency
from
influence,
creating
rapid
and
enhanced
implementation
of
legislative
and
regulatory
changes
across
all
platforms
of
business.
• YSource
HRM
staff
are
rotated
among
family
of
businesses
to
enhance
skills,
industry
/
cross
industry
understanding.
As
seen
below
our
business
takes
the
best
parts
of
what
human
resource
management
is
traditionally.
Becoming
a
business
partner,
combining
with
a
company,
we
will
take
responsibility
for
the
success
of
your
company’s
HRM
processes.
Functional
Area
Traditional
Internal
HR
Department
Traditional
HR
consulting
firm
(e.g.
Liquid
HR)
YSource
Nature
of
HR
program
and
function
• Responsive
• Operational
• Internal
• Proactive
• Strategic
• Societal
• Proactive
• Operational
/
strategic
• Internal
• Completely
Independent
Creation
of
HR
strategy
and
policy
• HR
function
has
full
responsibility
• HR
function
and
line
management
share
responsibility
• HR
function
with
full
process
responsibility,
shared
onto
employees
and
management
Organisation
of
the
HR
function
• Employee
advocate
• Functional
structure
• Reporting
to
staff
• Business
Partner
• Flexible
structure
• Reporting
to
line
• Process
Owner
• Flexible
Structure
• Reporting
to
all
committee
members
Profile
of
the
HR
Professional
• Career
in
HR
• Specialist
• Limited
financial
skills
• Current
focus
• Monolingual
• National
perspective
• Rotation
• Generalist
• Financial
expertise
• Focus
on
future
• Multilingual
• Global
perspective
• Rotational
• Specialist
• Financial
Skills
• Current
HR
Function
with
future
Strategic
Focus
• Bilingual
• Company
Specific

5. 5
SMALL
BUSINESS
INFORMATION
PACK
Confidential
©
YSource
(New
Frontier
Operations
Group)
D-­‐MI-­‐01
1.4 Industry
Human
Resource
Management
Spending
Current
HR
spending
is
not
available.
YSource
would
work
on
centralising
all
HR
programs
and
practices
and
liaise
with
different
departments
outside
of
YSource.
For
example
communicating
with
government
departments
such
as
workplace
health
and
safety
and
“fit
to
work”.
YSource
is
to
be
viewed
as
a
centralised
matrix
that
deals
with
everything
involved
in
human
resource
management.
HR
costing
within
any
industry
can
add
up
very
quickly,
not
just
in
dollars
but
also
in
time
lost,
reputation,
and
employee
moral.
However,
in
some
cases
as
a
direct
result,
contract
and/or
partnership
loss.
Below
we
have
broken
down
approximate
costs
for
human
resource
management
within
your
industry
as
well
as
generic
costs,
which
are
relevant
across
all
industry
sectors:
1.4.1 Per
Hire
HR
Spending
Description
Time
Cost
“TRADITIONAL
HR
APPROACH”
*Cost
per
hire
Agency
Recruitment
&
Selection
*10
–
16
percent
of
an
average
employee
wage
($55,000)
2
weeks
to
6
months
depending
on
position
$5,500
-­‐
$8,800
Advertising
Fees
*Regular
Seek
Advertisement
1
month
$280
Travel
Expenses
Varies
?
Relocation
Expenses
Varies
?
Internal
recruiter
costs
*Average
HR
Internal
(50K
per
year)
2
weeks
to
6
months
depending
on
position
$2,000
–
$24,000
Training
&
Up
skilling
*Employee
Wage
+
Course
+
Trainer
etc.
1
week
to
(X)
months
$1,000
–
10,000+
Employee
Record
1
Hour
$27
Employee
Medical
&
Fit
for
Work
*Basic
to
Rail
Safety
Requirements
2
hours
to
1
Day
$200
-­‐
$400
Alcohol
and
Drug
Testing
25
minutes
$25
Employee
Induction
*HR
+
Employee
5
Hours
to
1
Day
$270
-­‐
$600
Approximate
Total
Minimum
–
$7,500
*Individual
HR
Advisor
Cost
for
Industry
Basic
$52,000

6. 6
SMALL
BUSINESS
INFORMATION
PACK
Confidential
©
YSource
(New
Frontier
Operations
Group)
D-­‐MI-­‐01
1.4.2 Additional
HR
Spending
Description
Time
Cost
“TRADITIONAL
HR
APPROACH”
*Other
estimative
costs
for
HR
spending
within
an
organisation
Employee
Medical
&
Fitness
Testing
2
hours
to
1
Day
$200
-­‐
$400
Alcohol
and
Drug
25
minutes
$25
Workplace
Investigation
Example
Workplace
Bullying
depends
on
investigation
type
$17,000
-­‐
$24,000
Performance
Management
Meeting
(1hr);
with
potential
ongoing
consultation
and
monitoring
(total
time
24hrs
+)
$27
-­‐
$648
+
Consultation
Meetings
*Government,
Union,
Business,
Industry
Partners
Depending
on
Consultation
(Workplace
agreements
min
6
weeks)
Sum
of
all
parties
attending
Human
Resource
Documentation
4
Days
per
document,
not
including
consultation
$864
Procedural
Documentation
2
Days
per
procedure,
not
including
consultation
$432
Training
Development
&
documentation
3
-­‐
14
Days
per
procedure
not
including
consultation
$648
–
$3,024
People
&
Culture
(Development
and
management)
Progressive
-­‐
Employee
Career
&
Succession
Planning
Half
a
day
per
employee
$108
Work-­‐Life-­‐Health
Balance
Planning
Per
employee
depending
on
business,
industry
&
requirements
$50
–
$250
Exit
Interviews
Not
just
interview;
but
the
loss
of
human
asset
$100
-­‐
$40,000
+
Return
to
Work
Per
employee
depending
on
business,
industry
&
management
requirements
$5,000
–
$20,000
Workplace
Health
and
Safety
*Does
not
include
total
revenue
offset
loss
(Safety
Council)
Average
cost
of
workplace
injury
direct
cost
(38,000)
+
Indirect
cost
(Direct*4)
$190,000
Compliance
and
Quality
Management
Audit;
then
update
and
management
per
month
per
process
$324
-­‐
$567
Change
Management
Dependent
on
size
of
change
>$20,000
Corporate
Team
Building
Per
Session
(10
people)
$300
–
$500
In
House
Training
Trainer
*Separate
to
Development
Example
1
Day
Hire
*40
dollars
per
hr.
average
&
depends
on
training
type
Between
250
to
400
dollars

7. 7
SMALL
BUSINESS
INFORMATION
PACK
Confidential
©
YSource
(New
Frontier
Operations
Group)
D-­‐MI-­‐01
1.6 Legal
Risks
Requirements
and
Obligations
Analysis
of
the
your
industry
has
uncovered
human
resource
legal
risks
and
costings.
By
leaving
these
potentially
unchecked
a
company
may
incur
both
heavy
industry
penalty,
damaged
reputation
and
possible
civil
or
criminal
action
by
either
public
or
employee.
The
main
types
of
liability,
which
may
be
incurred
around
your
sector,
are:
1.6.1 Workplace
Health
and
Safety
Under
the
Workplace
Health
and
Safety
Standards
and
legislation
act
there
are
a
number
of
obligations
that
must
be
met
by
persons
conducting
and
undertaking
business
practices.
These
parties
include
business
owners,
officers,
workers
and
other
parties.
Such
obligations
are
subject
to
the
compliance,
enforcement
and
penalty
provisions
of
the
WHS
Act.
Should
compliance
under
this
act
not
be
met
government
bodies
are
able
to
enforce
depending
on
the
type
of
non-­‐compliance
within
the
workplace,
the
following:
• Improvement
notices.
A
statutory
notice
issued
by
the
inspector
requires
a
person
to
carry
out
certain
actions
within
a
certain
time.
An
inspector
issues
these
when
they
believe
someone
is
breaching,
or
has
breached,
a
provision
of
the
WHS
Act
or
Regulations.
• Prohibition
notices.
A
notice
that
prohibits
an
activity
or
an
activity
being
carried
out
in
a
particular
way
that
an
inspector
believes
involves,
or
will
involve,
a
serious
and
immediate
threat
to
the
health
and
safety
of
any
person.
A
prohibition
notice
stops
an
activity
from
happening
or
the
use
of
an
item
and
stays
in
place
until
an
inspector
is
satisfied
adequate
action
has
been
taken
to
remove
the
threat.
• Revoking,
suspending
or
cancelling
authorisations.
Authorises
are
given
to
people
and
organisations
to
undertake
some
forms
of
work,
such
as
operating
a
major
hazard
facility.
For
non-­‐compliance
it
may
be
decided
that
your
authorisation
is
to
be
revoked,
suspend
or
canceled
in
order
to
deal
with
conduct
or
practices
identified
during
interventions.
• Letters
of
caution.
A
warning
to
an
entity
or
a
duty
holder
that
there
has
been
a
detected
breach
of
the
WHS
legislation
or
other
responsibility
that
in
view,
has
reasonable
prospects
of
successfully
proving
in
court.
• Work
health
and
safety
undertakings.
An
undertaking
from
a
duty
holder
to
fulfill
an
obligation
under
the
WHS
Act.
A
government
agency
such
as
Comcare
can
accept
undertakings
in
lieu
of
court
proceedings
(except
for
the
most
serious,
category
one
offence/s).
• Prosecution.
Court
based
action
for
the
most
serious
alleged
breaches
of
legislation.
Prosecution
Policy
of
the
Commonwealth
in
deciding
whether
to
pursue
prosecution
action.
1.6.2 Other
Legal
Requirements
Besides
the
above
legal
risks
and
obligations
an
employ
has
a
number
of
other
legal
responsibilities
when
undertaking
business
is
as
follows:
• Pay
Rate
• Leave
Obligations
• Types
of
Employment
Arrangements
• Employment
Records
• Superannuation
• Equal
Opportunities
• Return
to
Work
• Workplace
Dispute
Resolution
• Industry
Accreditations
• Hours
of
Work
• Employment
Process
• Termination
and
Dismissal
• Descrimination
• Taxation
• Insurance
• Worker
Compensation
• Right
to
Work
• Sexual
Harrassment

8. 8
SMALL
BUSINESS
INFORMATION
PACK
Confidential
©
YSource
(New
Frontier
Operations
Group)
D-­‐MI-­‐01
2 International
Organisation
of
Standard
(ISO)
Preliminary
industry
research
has
allowed
YSource
to
identify
international
standards
for
the
healthcare
industry,
of
which
encompasses
your
company.
These
standards
are
explicit
guidelines
when
maintaining
procedural
training
of
employees
and
documentation.
When
working
onsite
and
within,
partner
sites
are
as
follows:
2.1.1 Critical
architecture
for
Projects
&
Documentation
• ISO
9001
Quality
Management
• ISO
14001
Environmental
Management
• ISO
27001
Information
Security
Systems
• ISO
31000
Risk
Management
2.1.2 Specifications
for
Industry
• ISO
14048
Environment
Management
–
Life
cycle
assessment
• ISO
26000
Guidance
on
social
responsibility
• ISO
17755
Fire
Safety
–
overview
of
national
fire
statistics
practices
• ISO
9241-­‐910
Ergonomics
of
human
system
interactions

9. 9
SMALL
BUSINESS
INFORMATION
PACK
Confidential
©
YSource
(New
Frontier
Operations
Group)
D-­‐MI-­‐01
3 Investment
a
YSource
Package
3.1 Response
Packages
&
Value
Analysis
This
package
is
based
upon
a
single
HRM
advisor
/
employee
required
for
a
company
custom
quotes
will
be
advised
through
consultation
method.
This
package
has
been
established
to
safeguard
maximum
efficiency
and
monetary
value,
by
maximising
the
handling
of
each
HR
advisor
while
minimising
all
human
resource
management
processes
and
elements
in
your
business
structure.
The
YSource
process
for
establishing
proper
practice
is
to
first
conduct
a
one
time
full
audit
of
your
organisation’s
processes,
workplace
environment,
employee
training
and
development
requirements.
YSource
will
meet
with
each
staffing
level
to
be
able
to
understand
the
depth
and
breadth
of
your
full
business.
Normally
this
will
take
4
days.
This
discovery
phase
will
uncover
any
unforeseen
challenges
that
are
currently
faced
within
the
workplace
environment.
Coupled
with
this
it
will
focus
on
the
updating
and
integration
of
HR
into
your
business.
We
then
consult
with
management
about
the
recommendations
and
deliver
a
phased
plan
on
top
of
normal
working
priorities.
Each
small
business
package
is
per
YSource
HR
officer
-­‐
per
month
(independent
insurance
is
taken
out
&
officer
will
also
work
with
owner
onsite)
but
there
are
no
hidden
ongoing
costs
or
locked
in
contracts.
The
package
will
be
in
direct
correlation
to
how
many
HR
Advisors
are
for
your
business
required,
most
small
business
will
only
require
1
officer.
In
respect
to
the
HR
advisor
role,
dependent
on
the
size
of
your
business
and/or
the
industry
requirements.
Upon
further
consultation
if
your
company
requires
basic,
premium
or
corporate
packages
these
will
be
done
under
negotiation
due
to
the
extended
specialty
requirements
around
them.
Specialty
programs
can
be
addressed
individually
or
can
be
maintained
continuously.
An
example
of
this
could
be
payroll;
a
specialist
payroll
accountant
hired
by
YSource
for
superannuation,
employee
remuneration
and
taxation.
Each
specialty
requirement
will
be
done
on
a
case
by
case
basis
to
ensure
maximum
expenditure
and
efficiency.
Below
is
an
outline
of
individual
products
and
package.

10. 10
SMALL
BUSINESS
INFORMATION
PACK
Confidential
©
YSource
(New
Frontier
Operations
Group)
D-­‐MI-­‐01
3.2 Human
Resource
Management
Package
The
small
business
pack
includes
both
HR
Service
&
included
Marketing
Package
worth
$3500,
this
includes:
1. Recruitment,
selection
&
retainment
o (Not
limited
to
a
single
position
but
accommodate
multiple
positions
over
the
month)
2. Exit
interviews
3. Compliance
&
quality
management
4. Payroll
system
establishment
o Pay
slips,
tax,
employee
superannuation,
leave
entitlements,
tracking
system,
salary
reviews,
position
profiles,
integration
into
business
practices
5. Performance
management
o Performance
management
weekly,
fortnight,
monthly
or
quarterly
reviews
6. Human
resource
documents
o Example
of
these
documents
developed
are
–
Code
of
Conduct,
Workplace
Safety
Policy,
Job
Descriptions,
staffing
plans,
salary
structures,
Travel
and
Expense
Tracking,
Job
offer
templates,
grievance
and
disciplinary
procedures.
7. Procedural
documentation
&
BPMN
process
management
o Example
of
these
documents
developed
are
–
o Payroll
processing
o Creation
of
certain
dishes
o How
to
file
a
grievance
or
apply
for
leave
if
needed
o The
way
performance
management
works
o How
administration
tasks
are
undertaken
in
documented
process.
o Process
for
Recruitment
and
Selection
o Process
of
dismissal
and
exit
interviews
8. Training
development
&
documentation
o Material
will
be
developed
in
relation
to
training
employees
coming
through
or
those
who
exist
within
your
restaurant
to
both
standardize
and
maximize
the
knowledge
management
process.
9. Induction
and
employee
training
plans
o An
induction
program
is
the
process
used
within
many
businesses
to
welcome
new
employees
to
the
company
and
prepare
them
for
their
new
role.
Induction
training
should,
include
development
of
theoretical
and
practical
skills,
but
also
meet
interaction
needs
that
exist
among
the
new
employees.

11. 11
SMALL
BUSINESS
INFORMATION
PACK
Confidential
©
YSource
(New
Frontier
Operations
Group)
D-­‐MI-­‐01
3.3 Business
Marketing
Package
The
small
business
pack
Marketing
Package
worth
$3500,
this
includes:
Website
Wide
Factors
o Keywords
(21
to
40
words)
o Preliminary
SEO
Check
o Detailed
SEO
strategy
&
plan
o Keyword
Analysis
Report
o Competitive
Analysis
Report
o Crawler
Compliance
Implementation
o Google
XML
Sitemaps
o Google
Analytics
Analysis
SEO
Compatability
Checks
o Cross
Browser
Compatability
o Website
Load
Time
o Checking
page
sizes
o Checking
broken
links
o Duplicate
Content
Checking
o RSS
Feeds
On-­‐Page
Optimisation
o Optimsiing
Title
Tags
&
Meta
Tags
(Up
to
25)
o Robots.txt
Optimisation
o Optimising
Site
Directory
Structure
&
Navigation
o Image
Optimisation
(As
Requried)
o Anchor
Tag
Optimisation
(As
Required)
o H1/H2
Tag
Optimisation
o Existing
Content
Optimisation
o Creation
of
New
Optimised
Pages
(10)
o URL
Mapping
Off-­‐Page
Optimisation
o One
Way
Link
Building
(5
links)
o No
Follow
Link
Checks
o Social
Bookmarking
(40
submissions)
o Article
Submission
(20
submissions)
o Press
Release
Submission
(10
submissions)
Content
Syndication
&
Optimisation
o Article
Writing
(4
Articles)
o Press
Release
Writing
(2
write
ups)
o Website
content
publication
(20
submits)
o Home
Page
Content
Publication
o RSS
News
Feed
Submission
(10
submits)
Local
Search
Website
Optimisation
o Local
Search
Engine
Submission
o Customer
Review
/
Testimonial
Submission
o Geo-­‐
Tagging
Classified
Ads
Posting
o Creation
of
Classified
Ad
for
Service
/
Product
Promotion
o Posting
ad
in
relevent
classifieds
(10
submissions)
Social
Media
Optimisation
o Social
media
optimisation
o Geo-­‐Social
Targeting
Research
o Strategcally
presence
on
top
social
media
websites
(15)
Blog
Optimisation
o Blog
Setup
&
Optimisation
o Blog
Articles
Written
(3
Articles)
o Blog
Submissions
(3
Articles)
o Blog
Commenting
(Do
Follow)
o Blog
Feed
Submission
o Forum
Posting
(15
submissions)
Analysis
Reports
o Fortnightly
Report
o Monthly
Activity
/
SEO
Ranking
Report
o Google
Analytical
Report
o Email
/
Skype
Support

12. 12
SMALL
BUSINESS
INFORMATION
PACK
Confidential
©
YSource
(New
Frontier
Operations
Group)
D-­‐MI-­‐01
Facebook,
Twitter,
Linkedin
&
Other
Social
Networks
Facebook
o Facebook
Fan
Page
Creation
o Regular
Updates
o Facebook
Profile
Avatar
Design
o Facebook
Timeline
Design
o Facebook
Apps
Intergration
o Facebook
Page
Likes
/
Fans
(200)
Twitter
o Twitter
Page
Creation
o Regular
Updates
o Twitter
Background
Design
o Twitter
followers
(100)
o Twitter
List
Management
Google+
o Google+
Page
Creation
o Regular
Updates
o Google
Circle
Added
(30)
Linkedin
o Linkedin
Account
(Personal
Profile)
o Profile
Keyword
Optimisation
o Linkedin
Company
Page
Creation
o Regular
Updates
Video
Optimisation
with
Youtube
o Youtube
Channel
Creation
o Youtube
Background
Design
o Video
Submission
(15)
o Video
Creation
&
Optimisation
(Upload
of
content
etc)
o Guaranteed
Views
(100)
o Access
to
Premium
Social
Apps
Website
Usability
&
Conversion
Optimsiation
o Latest
online
marketing
trend
adaption
o Landing
Page
Analyser
o Enquiry
Pages
Review
o Enquiry
Page
modification
(if
required)
o Branding
Development
Report
o Social
Reputation
Monitoring
o Number
of
Pages
to
be
Optimised
(Up
to
80
pages
)
o Google
Penalty
Link
Removals
o Mobile
Compatability
Modification
o Dynamic
&
E-­‐commerce
optimisation
Additional
Marketing
o Business
Marketing
Strategy
Session
o Website
Design
consultation
3.4 Business
Education
Package
The
small
business
pack
Marketing
Package
worth
$5400,
you
will
be
eligible
for
a
choice
of
certificate
or
diploma
course
in
business.
This
course
will
be
provided
via
an
education
partner
online
for
yourself
or
to
help
up
skill
members
of
your
team.