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FOR BLOOD SWEAT & TEARS
THE SEVERING OF SUBCONSCIOUS CONNECTIONS WITH THE COMPANY AND BUSINESS MODEL
Employee Job Satisfaction
• Job satisfaction is created when the one or more of the motivational
triggers are fulfilled.
• Job satisfaction is either positive/negative depending on an
employee’s circumstances and desires.
• Negative job satisfaction can lead to a variety of stress related
disorders
• TSI belief scale
Employee Job Satisfaction
The F.R.E.S.H Framework
• Presents the theory that an employee will either trust or mistrust
based on environmental influences and use this to inform their
perception of themselves.
• The Maslowian Core model outlines that job satisfaction can be
achieved through satisfaction of desires.
The main characteristics of Job Characteristics
Model
• Skill Variety: The degree to which an employee is able to use a
variety of skills to complete a task
• Task Identify: Ability of an employee to complete a job and
identify with the work
• Task Significance: The degree to which the assigned task impacts
the lives/work of the employee and their colleagues
• Autonomy: The degree to which an employee has individual
freedom and discretion to complete the task.
• Feedback: The presence/absence of feedback resulting in
constructive criticism so that the employee can grow
Employee Job Attachment
Researchers have persistently and gradually refined the definition of
organisational attachment into a complex concept that can both:
1. Summarize work related experiences
2. Predict work behaviours and behavioural intentions
Employee sub-conscious breakdown effects
Failure to satisfy personal motivational triggers will lead to a host of
negative health consequences ranging from anxiety to severe
depression.
This will translate into organizational effects such as increased costing,
impaired employee performance and absenteeism.
Other effects are included in the following slides.
Examples
Work-Family Conflict
Incompatibility of role pressures between work and family thus leading
to an exclusive choice between them being made.
Depression
A psychiatric disorder characterized by an inability to concentrate,
insomnia, loss of appetite, anhedonia, feelings of extreme sadness,
guilt, helplessness and hopelessness, and thoughts of death.
Burnout
A psychological linked factor attributed to work overload, role conflict,
role ambiguity, workplace environment and even supervisory support.
Long lasting flow on effects
The effects of low job attachment and employment stress can have
long term flow on effects. An employee can carry on negative
experiences to other employers which are:
1) Trust Issues with new employers
2) A feeling of betrayal and an unhealthy obsession of negative
emotions once employment is terminated.
3) Health issues both mental and physical such as weight gain/loss and
family breakdown
Common Options to reduce stress
Employee stress can be detrimental to organizational productivity and
work quality. This link places a financial and moral obligation on
organizations to foster a healthy environment. Options include:
• staff information packs containing instructions on self-assessment
• contact numbers for help
• fact sheets
• Restructuring of organizational processes
A New Paradigm of reducing stress
Research identifies that stress reduction interventions focus solely on
an individual rather than eliminating its root cause. This has been
identified to be due to:
• Senior management scapegoating and blaming which creates mistrust
between employees and management
• Commitment to intervention implementation in a dynamic
environment
• Lack of empirical evidence on costs and benefits of such interventions
Resources
1) Ajzen, I. (1991). The Theory of Planned Behavior. Organizational Behavior and Human Decision Processes , 179-211.
2) Bennett, H., & Durkin, M. (2000). The effects of organisaitonal change on employee phychological attachmentAn exploratory study. Journal of
Managerial Psychology , 15 (2), 126.
3) Bennett, M. J.-P., Doshi, S., Do Vale Junior, G., Kumar, R., Manikam, P., & Madavan, M. (2009). A Fr.E.S.H Idea. Theoretical Introduction ,
Queensland University of Technology, Brisbane.
4) Biggs, H., Dingsdag, D., & Sheahan, V. (2007). Leaders in Safety: A guide to develop senior management safety behaviours in the building and
construction industry. Leaders in Safety . Australian Government.
5) Brewer, E. W., & Shapard, L. (2004). Employee Burnout: A Meta-Analysis of the Relationship Between Age or Years of Experience. Human Resource
Development Review , 3 (2), 102 (22).
6) Buchanan, B. (1974). Building Organisational Commitment: the socialization of managers in work. Administrative Science Quarterly , 19 (3), 533-46.
7) Buggy, J. (2010). Best behaviour. Occupational Health , 62 (2), 20-22.
8) Byrd, J. T. (2009). Stress, Organizational Change and Management Planning. Journal of American Academy of Business , 13 (2), 8(8).
9) Chrusciel, D. (2006). Considerations of emotional intelligence (EI) in dealing with change decision management. 44 (5), 644.
10) Clegg, C. W. (1983). Psychology of employee lateness, absence and turnover: a methodological critque and an emperical study. Journal of Applied
Psychology , 68 (1), 88-101.
11) Cotton, J. L., & Tuttle, J. M. (1986). Employee Turnover: a meta-analysis and review with implications for research. Academy of Management Review ,
11 (1), 55-70.
12) Cotton, P. (n.d.). Positive Workplace Climate. Retrieved January 13, 2010, from The NOUS Group:
http://www.nousgroup.com.au/database/thinking/1149565524document_pwc_full.pdf
13) Dictionary.com. (2010). Retrieved March 7, 2010, from Dictionary: http://www.dictionary.com
14) Donald, I., Taylor, P., Johson, S., Cooper, C., Cartwright, S., & Robertson, S. (2005). Work Environments, Stress, and Productivity: An Examination
Using ASSET. International Journal of Stress Management , 12 (4), 409-423.
15) Dwivedula, R., & Bredillet, C. N. (2009). Profiling work motivation of project workers. International Journal of Project Management (28), 158–165.
16) Engaging the staff in a real relationship: Are employees genuinely motivated - or merely satisfied? (2009). Journal of Development and Learning in
Organisations , 23 (5), 22-25.
Resources - cont
1) European Foundation for the Improvement of Living and Working Conditions. (n.d.).
2) Greenhaus, J., & Beutell, N. (1985). Sources of conflict between work and family roles. Academy of Management Review , 10, 76-88.
3) Hackman, J. R., & Oldham, G. R. (1976). Motivation through the design of work: Test of a theory. Organizational Behavior and Human Performance , 16 (2), 250-279.
4) Hackman, J. R., & Oldham, G. R. (1980). Work redesign. Phillippines: Addis on-Wesley.
5) Hielman, K. M., & Donda, R. S. (2007). Neuroscience and Fundamentalism. 22 (5), 54 (6).
6) Hillol Kumar, B. (2008). Nothing endures but change: Understanding employees' responses to enterprise systems implementation and business process change.
Arkansas: University of Arkansas.
7) Iivari, J. (1992). The organizational fit of information systems. Information Systems , 2 (1), 3-29.
8) Jaros, S. J., Jermier, J. M., Koehler, J. W., & Sincich, T. (1993). Effects of continuance, affective and moral commitment on the withdrawal process. Academy of
Management Journal , 36 (5), 951-95.
9) Jimmieson, N. L., White, K. M., & Zajdlewicz, L. (2009). Psychosocial Predictors of Intentions to Engage in Change Supportive Behaviors in an Organizational Context.
Journal of Change Management , 9 (3), 233-250.
10) Kelman, H. C. (1958). Compliance, identificaiton and internalisation: three processes of attitude change. Journal of Conflict Resolution , 2 (1), 51-60.
11) Kipp, M. (2004). Change without Pain: How Managers Can Overcome Initiative Overload, Organizational Chaos and Employee Burnout. The Journal of Business
Strategy , 25 (6), 51 (2).
12) Kompier, M., & Cooper, C. (1999). Preventing stress, improving productivity: European case studies in the workplace. London: Routledge.
13) Mohamed, Z. (1997). Business process management: a boundaryless approach to modern competitiveness. Business Process Management Journal , 3 (1), 64.
Resources - cont
1) Moreno-Jime´nez, B., Mayo, M., Sanz-Vergel, A. I., Geurts, S., Rodriguez, A., & Garrosa, E. (2009). Effects of Work–Family Conflict on Employees’ Well-Being:
The Moderating Role of Recovery Strategies. Journal of Occupational Health Psychology , 427–440.
2) Mowday, R. T., Porter, L. W., & Steers, R. M. (1982). Employee-Organisations Linkages: The psychology of Commitment, Absenteeism and Turnover. New York:
Academic Press.
3) Mowday, R., Steers, R., & Porter, L. (1979). The measurement of organisaitonal commitment. Journal of Vocational Behviour , 14, 224-47.
4) Nakhata, C. (2010). The Relationship between Job Dimensions and Job Satisfaction of SME Entrepreneurs in Thailand. Journal of American Academy of Business
, 15 (2), 220-228.
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prosocial behaviour. Journal of Applied Psychology , 71 (3), 492-9.
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37-41.
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and Centre for Economic Performance, London School of Economics. London: INSTITUTE OF PERSONNEL AND DEVELOPMENT.
8) Peach, M., Jimmieson, N. L., & White, K. M. (2005). Beliefs underlying employee readiness to support a building. Organization Development Journal , 23, 9-22.
9) Porter, L., Steers, R., Mowday, R., & Boulian, P. (1974). Organisational commitment, job satisfaction and turnowver among psychiatric technicians. Journal of
Applied Psychology , 50, 603-9.
10) Robinson, J. R., Clements, K., & Land, C. (2003). Workplace stress among psychiatric nurses. Journal of Psychosocial Nursing & Mental Health Services. , 41 (4),
32 (12).
11) Sedera, W., Rosemann, M., & Gable, G. (2002). Measuring Process Modelling Success. ECIS.
12) Swidinsky, R. (1992). Unionism and the job attachment of Canadian workers. Relations Industrielles , 47 (4), 729 (21).
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14) Univeristy of Minnesota. (2008, May 23). Employee Development. Retrieved January 13, 2010, from Office of Human Resources:
http://www1.umn.edu/ohr/toolkit/development/index.html
15) Vogl-Bauer, S., Kalbfleisch, P. J., & Beatty, M. J. (2004). Percieved Equity, Satisfaction, and Relational Maintenance Strategies in Parent-Adolescent Dyads.
Journal of Youth and Adolescence (Volume 28, Number 1 / February, 1999), 27-49.
16) Weber, P., & Weber, J. (2001). Organisational Change and Employee Subconscious Breakdown. Leadership & Organizational Development Journal , 22 (6), 291-

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Matthew_Bennett_Long-Term Unemployment Finding Solutions

  • 1. FOR BLOOD SWEAT & TEARS THE SEVERING OF SUBCONSCIOUS CONNECTIONS WITH THE COMPANY AND BUSINESS MODEL
  • 2.
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  • 5. Employee Job Satisfaction • Job satisfaction is created when the one or more of the motivational triggers are fulfilled. • Job satisfaction is either positive/negative depending on an employee’s circumstances and desires. • Negative job satisfaction can lead to a variety of stress related disorders • TSI belief scale
  • 6. Employee Job Satisfaction The F.R.E.S.H Framework • Presents the theory that an employee will either trust or mistrust based on environmental influences and use this to inform their perception of themselves. • The Maslowian Core model outlines that job satisfaction can be achieved through satisfaction of desires.
  • 7. The main characteristics of Job Characteristics Model • Skill Variety: The degree to which an employee is able to use a variety of skills to complete a task • Task Identify: Ability of an employee to complete a job and identify with the work • Task Significance: The degree to which the assigned task impacts the lives/work of the employee and their colleagues • Autonomy: The degree to which an employee has individual freedom and discretion to complete the task. • Feedback: The presence/absence of feedback resulting in constructive criticism so that the employee can grow
  • 8. Employee Job Attachment Researchers have persistently and gradually refined the definition of organisational attachment into a complex concept that can both: 1. Summarize work related experiences 2. Predict work behaviours and behavioural intentions
  • 9. Employee sub-conscious breakdown effects Failure to satisfy personal motivational triggers will lead to a host of negative health consequences ranging from anxiety to severe depression. This will translate into organizational effects such as increased costing, impaired employee performance and absenteeism. Other effects are included in the following slides.
  • 10. Examples Work-Family Conflict Incompatibility of role pressures between work and family thus leading to an exclusive choice between them being made. Depression A psychiatric disorder characterized by an inability to concentrate, insomnia, loss of appetite, anhedonia, feelings of extreme sadness, guilt, helplessness and hopelessness, and thoughts of death. Burnout A psychological linked factor attributed to work overload, role conflict, role ambiguity, workplace environment and even supervisory support.
  • 11. Long lasting flow on effects The effects of low job attachment and employment stress can have long term flow on effects. An employee can carry on negative experiences to other employers which are: 1) Trust Issues with new employers 2) A feeling of betrayal and an unhealthy obsession of negative emotions once employment is terminated. 3) Health issues both mental and physical such as weight gain/loss and family breakdown
  • 12. Common Options to reduce stress Employee stress can be detrimental to organizational productivity and work quality. This link places a financial and moral obligation on organizations to foster a healthy environment. Options include: • staff information packs containing instructions on self-assessment • contact numbers for help • fact sheets • Restructuring of organizational processes
  • 13. A New Paradigm of reducing stress Research identifies that stress reduction interventions focus solely on an individual rather than eliminating its root cause. This has been identified to be due to: • Senior management scapegoating and blaming which creates mistrust between employees and management • Commitment to intervention implementation in a dynamic environment • Lack of empirical evidence on costs and benefits of such interventions
  • 14. Resources 1) Ajzen, I. (1991). The Theory of Planned Behavior. Organizational Behavior and Human Decision Processes , 179-211. 2) Bennett, H., & Durkin, M. (2000). The effects of organisaitonal change on employee phychological attachmentAn exploratory study. Journal of Managerial Psychology , 15 (2), 126. 3) Bennett, M. J.-P., Doshi, S., Do Vale Junior, G., Kumar, R., Manikam, P., & Madavan, M. (2009). A Fr.E.S.H Idea. Theoretical Introduction , Queensland University of Technology, Brisbane. 4) Biggs, H., Dingsdag, D., & Sheahan, V. (2007). Leaders in Safety: A guide to develop senior management safety behaviours in the building and construction industry. Leaders in Safety . Australian Government. 5) Brewer, E. W., & Shapard, L. (2004). Employee Burnout: A Meta-Analysis of the Relationship Between Age or Years of Experience. Human Resource Development Review , 3 (2), 102 (22). 6) Buchanan, B. (1974). Building Organisational Commitment: the socialization of managers in work. Administrative Science Quarterly , 19 (3), 533-46. 7) Buggy, J. (2010). Best behaviour. Occupational Health , 62 (2), 20-22. 8) Byrd, J. T. (2009). Stress, Organizational Change and Management Planning. Journal of American Academy of Business , 13 (2), 8(8). 9) Chrusciel, D. (2006). Considerations of emotional intelligence (EI) in dealing with change decision management. 44 (5), 644. 10) Clegg, C. W. (1983). Psychology of employee lateness, absence and turnover: a methodological critque and an emperical study. Journal of Applied Psychology , 68 (1), 88-101. 11) Cotton, J. L., & Tuttle, J. M. (1986). Employee Turnover: a meta-analysis and review with implications for research. Academy of Management Review , 11 (1), 55-70. 12) Cotton, P. (n.d.). Positive Workplace Climate. Retrieved January 13, 2010, from The NOUS Group: http://www.nousgroup.com.au/database/thinking/1149565524document_pwc_full.pdf 13) Dictionary.com. (2010). Retrieved March 7, 2010, from Dictionary: http://www.dictionary.com 14) Donald, I., Taylor, P., Johson, S., Cooper, C., Cartwright, S., & Robertson, S. (2005). Work Environments, Stress, and Productivity: An Examination Using ASSET. International Journal of Stress Management , 12 (4), 409-423. 15) Dwivedula, R., & Bredillet, C. N. (2009). Profiling work motivation of project workers. International Journal of Project Management (28), 158–165. 16) Engaging the staff in a real relationship: Are employees genuinely motivated - or merely satisfied? (2009). Journal of Development and Learning in Organisations , 23 (5), 22-25.
  • 15. Resources - cont 1) European Foundation for the Improvement of Living and Working Conditions. (n.d.). 2) Greenhaus, J., & Beutell, N. (1985). Sources of conflict between work and family roles. Academy of Management Review , 10, 76-88. 3) Hackman, J. R., & Oldham, G. R. (1976). Motivation through the design of work: Test of a theory. Organizational Behavior and Human Performance , 16 (2), 250-279. 4) Hackman, J. R., & Oldham, G. R. (1980). Work redesign. Phillippines: Addis on-Wesley. 5) Hielman, K. M., & Donda, R. S. (2007). Neuroscience and Fundamentalism. 22 (5), 54 (6). 6) Hillol Kumar, B. (2008). Nothing endures but change: Understanding employees' responses to enterprise systems implementation and business process change. Arkansas: University of Arkansas. 7) Iivari, J. (1992). The organizational fit of information systems. Information Systems , 2 (1), 3-29. 8) Jaros, S. J., Jermier, J. M., Koehler, J. W., & Sincich, T. (1993). Effects of continuance, affective and moral commitment on the withdrawal process. Academy of Management Journal , 36 (5), 951-95. 9) Jimmieson, N. L., White, K. M., & Zajdlewicz, L. (2009). Psychosocial Predictors of Intentions to Engage in Change Supportive Behaviors in an Organizational Context. Journal of Change Management , 9 (3), 233-250. 10) Kelman, H. C. (1958). Compliance, identificaiton and internalisation: three processes of attitude change. Journal of Conflict Resolution , 2 (1), 51-60. 11) Kipp, M. (2004). Change without Pain: How Managers Can Overcome Initiative Overload, Organizational Chaos and Employee Burnout. The Journal of Business Strategy , 25 (6), 51 (2). 12) Kompier, M., & Cooper, C. (1999). Preventing stress, improving productivity: European case studies in the workplace. London: Routledge. 13) Mohamed, Z. (1997). Business process management: a boundaryless approach to modern competitiveness. Business Process Management Journal , 3 (1), 64.
  • 16. Resources - cont 1) Moreno-Jime´nez, B., Mayo, M., Sanz-Vergel, A. I., Geurts, S., Rodriguez, A., & Garrosa, E. (2009). Effects of Work–Family Conflict on Employees’ Well-Being: The Moderating Role of Recovery Strategies. Journal of Occupational Health Psychology , 427–440. 2) Mowday, R. T., Porter, L. W., & Steers, R. M. (1982). Employee-Organisations Linkages: The psychology of Commitment, Absenteeism and Turnover. New York: Academic Press. 3) Mowday, R., Steers, R., & Porter, L. (1979). The measurement of organisaitonal commitment. Journal of Vocational Behviour , 14, 224-47. 4) Nakhata, C. (2010). The Relationship between Job Dimensions and Job Satisfaction of SME Entrepreneurs in Thailand. Journal of American Academy of Business , 15 (2), 220-228. 5) O'Reilly, C., & Chatman, J. (1986). Organisational Commitment and psychological attachment: the effects of compliance, identification and internalisation on prosocial behaviour. Journal of Applied Psychology , 71 (3), 492-9. 6) Ou-Yang, C., & Lin, Y. (2008, July). BPMN-based business process model feasibility analysis: a petri net approach. International Journal of Production Reseach , 37-41. 7) Patterson, M. G., West, M. A., Lawthom, R., & Nickell, S. (2003). Impact of People Management Practices. Institute of Work Psychology, University of Sheffield and Centre for Economic Performance, London School of Economics. London: INSTITUTE OF PERSONNEL AND DEVELOPMENT. 8) Peach, M., Jimmieson, N. L., & White, K. M. (2005). Beliefs underlying employee readiness to support a building. Organization Development Journal , 23, 9-22. 9) Porter, L., Steers, R., Mowday, R., & Boulian, P. (1974). Organisational commitment, job satisfaction and turnowver among psychiatric technicians. Journal of Applied Psychology , 50, 603-9. 10) Robinson, J. R., Clements, K., & Land, C. (2003). Workplace stress among psychiatric nurses. Journal of Psychosocial Nursing & Mental Health Services. , 41 (4), 32 (12). 11) Sedera, W., Rosemann, M., & Gable, G. (2002). Measuring Process Modelling Success. ECIS. 12) Swidinsky, R. (1992). Unionism and the job attachment of Canadian workers. Relations Industrielles , 47 (4), 729 (21). 13) Trkman, P. (2010, April). The critical success factors of business process management. International Journal of Information Management , 125-134. 14) Univeristy of Minnesota. (2008, May 23). Employee Development. Retrieved January 13, 2010, from Office of Human Resources: http://www1.umn.edu/ohr/toolkit/development/index.html 15) Vogl-Bauer, S., Kalbfleisch, P. J., & Beatty, M. J. (2004). Percieved Equity, Satisfaction, and Relational Maintenance Strategies in Parent-Adolescent Dyads. Journal of Youth and Adolescence (Volume 28, Number 1 / February, 1999), 27-49. 16) Weber, P., & Weber, J. (2001). Organisational Change and Employee Subconscious Breakdown. Leadership & Organizational Development Journal , 22 (6), 291-