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SILENCE
COMMUNICATION
Final Project
Presented to:
Ma'am
Ayesha Zareef
Presented by:
Nabia Fatima ,
M. Azam ,
Rajab Ali ,
Arshad Ahmad.
Communication:
Communication is simply the act of
transferring information from one
place, person or group to another
Categories of Communication
■ Verbal communication
■ Nonverbal communication
■ Written communication
■ Visualization
Silence
communication:
■ Silence generally means
absence of any kind of
noise. But in communication it
is seen as absence of
speech. So, absence of speech
doesn’t mean that the person
is not communicating with the
other person. Silence is a very
powerful form of
communication. Depending on
the situation, the meaning of
silence differs on each
occasion.
Contnd.....
■ During a speech, if the speaker
pauses in between he is trying
to mean something. If the
pause is very short, it means
that he is trying to recollect
what he is going to speak
next. If he pauses for a long
time, it means that the speaker
wants the audience to either
think about the matter he said
or he is looking for some kind of
response from them. It can also
mean that the speaker is
seeking the attention of the
audience because he is going to
say something very important
next.
The more a man speaks,
the less he is
understood. – Abraham
Lincoln
■ In reality, though, silence can be a very
effective communication tool.
■ The statistic show that 93 percent of
communication is nonverbal. It comes
from research by Dr. Albert Mehrabian.
Theories:
■ Watzlawick theory of
silence communication
■ Anolli theory of silence
communication
Theories of
communication
■ The picture exemplifies what
said. The drawing represents a
family in a domestic context.
All characters seems to be
silent. A father, a mother, a
grandmother, a son and a
daughter seem to be
portrayed. Everybody seems to
keep silent attending to his
own occupation: the father is
reading, the mother cooking,
the daughter is looking after
the doll, the grandmother pats
the cat and the son breaks into
with a little dog, probability
found in the road.
APPROACHES TO
SILENCE
COMMUNICATION:
socio-psychological
approach
psychological approach
cultural perspective
Positive and negative
aspects of silence
communication:
■ Silence can be negative and positive .Though our
communication may appear overly verbal, over
90% of it is actually non-verbal. It’s important to
stay silent so that we may ‘listen’ to these non-
verbal cues? If we don’t, chances are we’re
missing what people are trying to convey to us
underneath the symbols of their words.
Acts of silence:
Cognitive: Prosecution
Social
control
Stylistic Interaction
Constructive use of silence:
■ It’s easy to get frustrated at the workplace. Bureaucracy, mediocrity and
politics can frequently cause us to flare up and react. But doing so only
undermines both our health and our image. Practice silence in the face of
chaos. Wait for the calmer, more restrained response. Over time, your
threshold for chaos decreases and you become a calmer person who’s
capable of eliciting a more rational response from your mind.
Emotional Intelligence:
■ Emotional intelligence has an introspection and
a communication dimension in terms of both
conflict and mediation. Parties to a conflict can
prevent silence, maintain silence, and consider
their own as well as their counterparts' points of
view. Salovey et al. Has argued that emotional
intelligence can help a person to "generate or
emulate" To facilitate feelings related to feelings
and feelings to vivid emotions "and that
emotional intelligence" includes the ability to
interpret complex emotion such as emotional
mixtures and conflicting emotion states
Silence is a bad
communication,
miscommunication
.
■ That’s wrong: according to Anolli’s
elegant definition of
miscommunication it would be “to
say not to say” ; we better say that
the communicative silence is “not to
say to say”. Someone considers
silence a rare but certainly
communicative phenomenon,
secondary that’s why useless to be
studied. But in the social and
relational systems silence is not rare,
it represents a fundamental way of
subjective communication
Why silence
communication
?
■ We should use silence during our speech
for emphasis. The effective use of silence
is a powerful communications tool. Any
bit of silence indicates that we are in
charge and we want attention of the
audience in the any conversation. The
moment of silence will cause anyone not
fully listening to refocus on us and will
give greater impact to the phrase
punctuated at either end by the silence.
Silence can be a real booster of our
authority, competence, and self-
assurance. Shakespeare called the eyes
“The mirror of the soul.” The eyes are a
highly important communicator. The
solution to sending the right signal with
your eyes is simple and to the point: look
at the person or people you are talking to
Culture and
silence:
 Chinese culture
 American culture
VIDEO CONTENT
COVID-19 CRISIS
HELPING THE NEEDY
EMOTIONS
CONTND:
 SEE THE POSITIVE SIDE
 NO PERSONAL GREED
 ACTIONS SPEAKS LOUDER THAN WORDS
Conclusion
Silence communication is one of the most important
tool of communication the silence can be for support ,
insult , pinish , offend, love .
We can't deny the role of silence communication in
our lives and in business.
Conflict and silence
Intercultural silence
We should also use other forms of communication with
it.
THANK
YOU
Any Questions?

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Slient communication a chapter of Organizational communication

  • 1. SILENCE COMMUNICATION Final Project Presented to: Ma'am Ayesha Zareef Presented by: Nabia Fatima , M. Azam , Rajab Ali , Arshad Ahmad.
  • 2. Communication: Communication is simply the act of transferring information from one place, person or group to another Categories of Communication ■ Verbal communication ■ Nonverbal communication ■ Written communication ■ Visualization
  • 3. Silence communication: ■ Silence generally means absence of any kind of noise. But in communication it is seen as absence of speech. So, absence of speech doesn’t mean that the person is not communicating with the other person. Silence is a very powerful form of communication. Depending on the situation, the meaning of silence differs on each occasion.
  • 4. Contnd..... ■ During a speech, if the speaker pauses in between he is trying to mean something. If the pause is very short, it means that he is trying to recollect what he is going to speak next. If he pauses for a long time, it means that the speaker wants the audience to either think about the matter he said or he is looking for some kind of response from them. It can also mean that the speaker is seeking the attention of the audience because he is going to say something very important next.
  • 5. The more a man speaks, the less he is understood. – Abraham Lincoln ■ In reality, though, silence can be a very effective communication tool. ■ The statistic show that 93 percent of communication is nonverbal. It comes from research by Dr. Albert Mehrabian.
  • 6. Theories: ■ Watzlawick theory of silence communication ■ Anolli theory of silence communication
  • 7. Theories of communication ■ The picture exemplifies what said. The drawing represents a family in a domestic context. All characters seems to be silent. A father, a mother, a grandmother, a son and a daughter seem to be portrayed. Everybody seems to keep silent attending to his own occupation: the father is reading, the mother cooking, the daughter is looking after the doll, the grandmother pats the cat and the son breaks into with a little dog, probability found in the road.
  • 9. Positive and negative aspects of silence communication: ■ Silence can be negative and positive .Though our communication may appear overly verbal, over 90% of it is actually non-verbal. It’s important to stay silent so that we may ‘listen’ to these non- verbal cues? If we don’t, chances are we’re missing what people are trying to convey to us underneath the symbols of their words.
  • 10. Acts of silence: Cognitive: Prosecution Social control Stylistic Interaction
  • 11. Constructive use of silence: ■ It’s easy to get frustrated at the workplace. Bureaucracy, mediocrity and politics can frequently cause us to flare up and react. But doing so only undermines both our health and our image. Practice silence in the face of chaos. Wait for the calmer, more restrained response. Over time, your threshold for chaos decreases and you become a calmer person who’s capable of eliciting a more rational response from your mind.
  • 12. Emotional Intelligence: ■ Emotional intelligence has an introspection and a communication dimension in terms of both conflict and mediation. Parties to a conflict can prevent silence, maintain silence, and consider their own as well as their counterparts' points of view. Salovey et al. Has argued that emotional intelligence can help a person to "generate or emulate" To facilitate feelings related to feelings and feelings to vivid emotions "and that emotional intelligence" includes the ability to interpret complex emotion such as emotional mixtures and conflicting emotion states
  • 13. Silence is a bad communication, miscommunication . ■ That’s wrong: according to Anolli’s elegant definition of miscommunication it would be “to say not to say” ; we better say that the communicative silence is “not to say to say”. Someone considers silence a rare but certainly communicative phenomenon, secondary that’s why useless to be studied. But in the social and relational systems silence is not rare, it represents a fundamental way of subjective communication
  • 14. Why silence communication ? ■ We should use silence during our speech for emphasis. The effective use of silence is a powerful communications tool. Any bit of silence indicates that we are in charge and we want attention of the audience in the any conversation. The moment of silence will cause anyone not fully listening to refocus on us and will give greater impact to the phrase punctuated at either end by the silence. Silence can be a real booster of our authority, competence, and self- assurance. Shakespeare called the eyes “The mirror of the soul.” The eyes are a highly important communicator. The solution to sending the right signal with your eyes is simple and to the point: look at the person or people you are talking to
  • 15.
  • 16. Culture and silence:  Chinese culture  American culture
  • 18. CONTND:  SEE THE POSITIVE SIDE  NO PERSONAL GREED  ACTIONS SPEAKS LOUDER THAN WORDS
  • 19. Conclusion Silence communication is one of the most important tool of communication the silence can be for support , insult , pinish , offend, love . We can't deny the role of silence communication in our lives and in business. Conflict and silence Intercultural silence We should also use other forms of communication with it.