The Cloud has extensive experience in the hospitality sector in the UK and Europe, working with the likes of Marriot Hotels & Resorts, Steigenberger, Macdonald Hotels, InterCity Hotel, Best Western, Crown Plaza and many more. The Cloud offers flexible solutions to Hotels including synergies through Sky TV.

1. Introducing Hotel WiFi

2. Hotel WiFi is important
• Over 35% of people name free WiFi as the most
important factor when choosing a hotel (Source
– Kipnews)
• Guests average 2.5 WiFi enabled devices each
• WiFi is now essential to customer satisfaction
• The Cloud’s consumer net satisfaction score:
143
“Forget breakfast, the modern
high-flyers just want their
WiFi”
(Source – The Australian – May 2012)

3. Company
launched
in the UK
2003
Launched
German
and Nordics
Operation
Launch of
auto
connect for
O2/ iPhone
Acquire
Ganag AG
Hotel
Business
New user
centric
platform
Lauch iPhone
FastConnect
2005 2007 2008 2009
Launch
small
screen
support
Acquired by
BSkyB
Launch of
FastConnec
t app on
Android
Upgrade of
Entire
estate to
802.11n
Paid
Advertising
Over 22,000
UK hotspots
2010 2011 2013
About The Cloud
Launch of
The Cloud
Offers
2014

4. The Cloud
and Sky

5. The Cloud: The WiFi Expert
• The No 1 public WiFi provider in the
UK
– The Cloud provides WiFi to hospitality venues in 14 different
countries
– 25,000 installed venues across Europe
– 9 million people pass through a Cloud hotspot every day
– Over 60 million sessions a month
– Experience to deliver a solution to meet your needs

6. Guaranteed Services
• Hotel Benefits:
– 24/7 venue and end user support &
monitoring
– Regulatory compliance and data
capture
– Usage data & statistics – allowing you
to know more about your guests
– Data protection management
– Content filtering options – including
family friendly
– Multi lingual service
– Small screen support - to enable
access
on any device

7. Building your WiFi solution
The steps to getting WiFi are:
Coverage
• Public areas • Bedrooms • Conference facilities • Gym areas
Experience
• Free • Pay for • Mixed
Equipment
• Overlay • Bespoke install • Backhaul choice
Look and Feel
• Cloud • Hotel branded
1
2
3
4

8. Branding Options
• Customise feature colours and
display your logo
• High impact media assets to promote
products & services
• Dynamic Rendering –the screen
adapts for small screens and large
screens
Standard
Cloud
Hotel Branded

9. The Cloud
functionality
WiFi network is the backbone enabling
new services
• At table service
• Corporate connection
• In-room controls
• Hardware refresh
• Provide the latest equipment and on-going software
• Ability to add in house staff devices

10. Additional
Sky
S• Sekyr TvV iin crooemss
• Customer Insight Through Sky IQ
• WiFi Surveys
• External Access Points

11. Get in touch
Thomas Aspinall
Commercial Manager
T: +44 (0)7972 456075
E: thomas.aspinall@bskyb.com