Simona Mirescu is an experienced International Key Account Manager with over 11 years of experience in road transportation and logistics. She holds a degree in English and has worked as an ESL professor. Currently, she manages key customers and global accounts in automotive and white goods industries. Previously she has held roles as a commercial project manager, customer service representative, and lecturer of English.

1. Simona Mirescu
 Most Recent Professional Position International Key Account Manager - EU
 Contact Info St. Principala no. 496 – Negoiesti – Dolj – Romania
 Mobile: +40733232283
 Experience 24 total years in Education and 11 years in road transportation and logistics
 Experienced Road Transportation Executive
 stingasim2015@gmail.com
Summary
 A highly motivated, confident commercial accounts manager with exceptional multi-tasking
and organizational skills. Having extensive experience of identifying the needs of corporate
customers and running and delivering sales services for automotive and white goods key
customers. Possessing a significant record of achievement in account management and able
to quickly understand the mission, vision and values of an organization.
 Eleven years of practical experience mostly in steel and automotive industry with strong
interpersonal skills and able to generate a love of learning.
 1981 – graduate from University of Craiova Philology Faculty, Modern Languages, main
specialty: English
 • ESL Professor • Graduate with 10 average 1996 - 1st degree ESL (average 10 Computer
Assisted Instruction and Teaching Foreign Languages (thesis - PhD)
 1999 – Brighton University scholarship •member E.S.U. (English Union Speakers), T.E.T.A.
(IETFLS)
 Specialties: Road Europa Commercial Project Manager CALL and Visual Arts
Experience
 International Key Account Manager at DUMAGAS TRANSPORT SA
 September 2005 - Present (11 years)
 September 2005 – Present Commercial EU and Turkey Commercial Project
 KAM Manager - broad experience in logistics and transportation management in Romania
and Eastern European region.
Develop road transport projects in Romania and EU, both short and long range, ensure the
profit growth and expansions of company services
# Prepare and present activity reports # Implement the selling strategy in international
freight transport

2. # Issue new contracts after winning important tenders # Increase the department’s activity by
reaching the sales target
# Manage a significant portfolio of European clients # Supervise the operations procedures
leading to performance improvement
# Set up the workflow analysis, operations performance improvement - KPI's
# Solve or delegate queries/problems in a timely manner, liaising with appropriate
departments, providing feedback to superior management to ensure maintenance of client
satisfaction and continuous review and improvement of department performance
# Improve procedures
# Formulate and achieve plans approval to enhance service quality and business opportunity
while monitoring and maintaining current services standards
# Attend regular meetings with management
# Supervise the daily activities of the operations agents
# Develop and set up standards and procedures for each client in the portfolio and direct
supervise the appliance of such policies and procedures Maintain good relationship with
overseas working partners to explore more push and pull business. September 2004 –
August 2005 Customer Service Representative # Liaise and negotiate with clients and
suppliers
# Analyze availabilities versus client demands # Implement commercial policies
# Negotiate terms of the contracts and participate in marketing activities
# Debt collection
# Tenders management
 Customer service at Dumagas Transport
 September 2005 - Present (11years)
 Managing global key customers in automotive and white goods industry. Working in a fast-
paced team oriented and entrepreneurial environment. Working closely with Marketing and
Sales Director to prospect, pitch and close new business. Organizing periodical visits to
global customers to develop strong relationships and ensure the resolution of issues.
Negotiating contracts with key customers and suppliers. Liaise and negotiate with customers
and suppliers
 * Analyze availabilities against customer demand
 * Commercial policies implementation
 * Trade terms and participation in market access activities
 * Credit collections
 * Tenders management; contracts signed and client service management supplied).
Experience by domains:
 Transport/Logistics - over 10 years •Strategic Consulting, including business plan & sales
strategy development
PROJECT MANAGER EUROPA TRANSPORTS at DUMAGAS TRANSPORT SA
 September 2004 - Present (11 years)

3.  - Develop and execute/conduct road transport projects in Romania and EU, both short and
long range, ensure the profit growth and expansions of company services;
- Prepare and present activity reports;
- Implement the selling strategy in international goods road transports; new and important
contracts, important tenders won(bidding process(RFI +RFQ), fulfillment(reach the target);
increase of the transport order numbers(allocated volumes); increase department activity; a
significant portfolio of clients all round Europe; Operations processes and workflow analysis,
operations performance improvement - KPI's, optimize transport, outsourcing, negotiating,
start-up businesses; Resolve or delegate queries/problems in a timely manner, liaising with
appropriate departments, providing feedback to superior management to ensure maintenance
of client satisfaction and continuous review and improvement of department performance -
Improve processes, where necessary, improve efficiency and effectiveness of the department;
- Research and prepare performance and statistical data as requested for reporting and
analysis by the departmental
 Manager - Formulate and seek approval for plans to enhance service quality and business
opportunity whilst monitoring and maintaining current service levels:
- Hold and attend regular meetings with management and relevant staff to ensure staff is kept
aware of pertinent information.
- Supervise all day to day activities of operations agents;
- Develop and establish standards and procedures for each client in my portfolio, and direct
supervise the application of such policies and procedures.
Strong leadership & communication, coaching. - at request, rest of detailed tasks.
 Trainings and awards at Translator and interpreter
 September 1994 - Present (24 years)
 1994 The International School Project Certificate of Completion, The training course in
Christian Ethics, A Foundation of Society – diploma
 1995 Diploma Teaching English to Young Learners – training course (The British Council)
 1996 Assessment of qualification skills DEET – NOORS, file no. Z96/0638; occupation
ASCO 2405-11 Secondary School Teacher DIEA REF; F95/021579 1996 Certificate at
British and American Studies, International Conference, Diploma
 1996 Teaching Literature – training course (The British Council)
 1997 Multimedia and Digital Revolution Education (paper)
 1997 Learners, Teachers and ICT – workshop – Information, Communication, Technology
(paper and workshop)
 1997 Computer Assisted Instruction in Language Teaching (paper)

4.  1997 The Art Of Teaching – Teachers and Teaching Aspects (paper and workshop)
 1998 Authorize Interpreter no. 441/Ministry of Justice
 1998 Diploma of initiation course in computers – training course
 1998 Certificate IATEFL East ’98 Conference, Mamaia, Constanta
 1998 A Study Case for Environmental Integration In Crete. Solid Waste Management in
Eastern Crete
 1998 IATEFL – East Conference Revision Strategies in Computer – Based Environment
(presentation)
 1999 ED-MEDIA, World Conference on Educational Multimedia, Hypermedia &
Telecommunication – Learning Strategies: A Framework for Understanding Students’
Learning with Computers Seattle, USA
 1999 Scholarship – Educational Multimedia – Video and Filming. Communication Brighton
University, Great Britain
 1997-1999 SOCRATES Program – European Educational Project
Lecturer at University Craiova
 1997 - 2005 (8 years)
 lecturer The University of Craiova is a educational institution that offers excellent conditions
of study to its 32000 students, in various fields embracing 120 specializations. The Teaching
Package includes 3 stages of academic studies (BA, MA, Ph.D) that are ensured by over
1000 teaching staff and high technological equipment.
 October 1997 – September 2005 English Language Lecturer
# Plan, prepare and deliver instructional activities that facilitate active learning experiences
# Set up and communicate clear objectives for all learning activities
# Provide a variety of learning materials and resources for use in educational activities
# Identify and select different instructional resources and methods to meet students' varying
needs
# Instruct and monitor students in the use of learning materials and equipment
# Use relevant technology to support instruction
# Observe and evaluate student's performance and development

5. Lecturer at University of Craiova
 September 1995 - August 2002 (7 years)
 ESL teaching
Languages
 English (Full professional proficiency)
 French (Limited working proficiency)
 Italian (Limited working proficiency)
Skills & Expertise
 Transportation
 Logistics
 Negotiation
 Operations Management
 Supply Chain
 Purchasing
 Team Leadership
 Contract Negotiation
 Project Planning
 Logistics Management
 Procurement
 Change Management
 Contract Management
 Management
 Analysis
 Supply Chain Management
 Freight Forwarding
 3PL
 Shipping
 Start-ups
 Training
 Supply Chain Optimization
 Sales Management
 Customs Regulations
 Continuous Improvement
 Sales
 Freight
 International Logistics

6.  Customer Satisfaction
 Transportation Management
 Project Management
 Customer Service
 Leadership
 Supply Management
 Teaching English as a Second Language
 Reverse Logistics
 Export
 Pricing
 Forecasting
Education
 Carol I High School Craiova
 Languages; arts, English; computer,
 1977 – 1981 UNIVERSITY CRAIOVA 1ST DEGREE, Foreign Languages and Literatures,
General, Activities and Societies: Coordinating educational projects
 University Craiova
 modern languages, 1977 - 1981
 Grade: 1
Activities and Societies:
1998 IATEFL – East 1998 Conference Revision Strategies in Computer- Based
Environment (presentation)
1999 ED-MEDIA, World Conference on Educational Multimedia, Hypermedia
& Telecommunication – Learning Strategies: A Framework for Understanding Students’
Learning with Computers. SEATLLE, USA
1999 Scholarship - Educational Multimedia-Video and Filming. Communication. Brighton.
Honors and Awards
 1996Certificate at British and American Studies, International Conference, Diploma, Cluj
Napoca
 1996 Diploma Teaching Literature – training course (the British Council), Sighisoara
 1997 Diploma Advance Course for NIMBUS Networks in Education, Educating for an Open
Society – training course, Timisoara
 1997 Diploma Summer courses Medulin, Croatia(EUROCLUB)
 1997 Diploma TETA, Timisoara
 1977 Diploma Simpozionul international Educatie si Democratie, Timisoara
 1998 Diploma of initiation courses in computers – training course, Ministerul Educatiei si
Cercetarii
 1998 Certificate la IATEFL East ’98 Conference, Mamaia

7.  1999 Diploma Brighton University - Visual Aids and Multimedia, Marea Britanie
 2007 Who's Who Romanian Personalities Dictionary
Interests
 Dog breeder, computer, music, cooking, music, travelling
Top Skills:
contracts
logistics
sales
operations
Other Core Competencies:
project manager
satisfaction
workflow
workflow analysis
teaching
interpreter
coaching
detail oriented
fulfillment
marketing
procurement
sales support
translator
key account manager
business plan
commercial
sales director
Less Weighted Skills:
training
educational projects
collection
customer service
customer service representative
receptionist
retail sales
buying/procurement
commercial accounts
confident
contract negotiation
cooking
educating
freight forwarding

8. integration
integrator
logistics management
operations management
organizational skills
project planning
purchasing
supply chain
supply chain management
1 person has recommended Simona
 "I have been working Simona on very stressing, attention demanding projects for different
destinations and she managed them with no gaps. Highly recommend her for precision, detail
oriented enterprises."
— Alexandru- Florin Costea, was Simona's client
Other recommendations: at request.