This document summarizes a study on the shift in public priorities from telecommunication to cellular
communication in Pakistan. Some key findings of the study include:
- Cellular communication has grown rapidly in Pakistan, surpassing telecommunication due to factors like
mobility, affordability, and ability to multitask.
- Major cellular networks in Pakistan like Mobilink, Ufone, Zong, Telenor and Warid saw increasing
subscription rates over the past 6 months, with overall mobile density reaching 68-70%.
- Determinants of the shift included mobility, ability to use cellular devices for multiple purposes beyond calls,
easy purchase and sale of devices, variety of network options, and flexible
The document summarizes a study that examined factors influencing the adoption of 3G mobile services in Jammu and Kashmir, India. The study surveyed 200 respondents to understand their awareness, usage patterns, and perceptions of 3G services. Key findings included that the most popular 3G services were high-speed internet and gaming applications. However, adoption rates remained low due to poor network coverage and high prices. Users expected improvements in coverage and lower costs to increase adoption. The study provided recommendations for mobile operators to better understand customer needs and improve 3G services in the region.
Internet affordability and access using the cell phoneRangaswamy
The document discusses internet affordability and access in India, specifically regarding cell phone calls and data. It summarizes a study on how the telecom revolution in India has impacted internet access and affordability. Key findings include that the introduction of Jio in 2016 significantly lowered mobile data and call prices, benefiting libraries and users. The study found most use their smartphones for online communication, entertainment and social networking. Respondents reported improved voice quality, data plans and internet speeds after Jio's launch. BSNL and Airtel were rated the top cellular providers. The document recommends further studies on Jio's impact and India's varying mobile service pricing policies.
MOBILE NETWORK OPERATORS, MARKET, DEVICES AND USERS DATA IN INDONESIA yopy arnoldy
This document summarizes mobile network and smartphone usage statistics in Indonesia. It finds that Telkomsel has the largest market share of subscribers at 40%. Android is the dominant operating system, comprising 53% of smartphones. Samsung is the top selling smartphone manufacturer, and the Samsung Galaxy Y is the best selling individual device. Mobile internet users are predominantly male, aged 18-35, full-time employees with at least a high school education. Gaming, video, and music are the most commonly downloaded content.
The promise of connected communities, the Indian storyUpasna Kakroo
Data circa 2007 submitted for the TPRC conference in September 20007 talking about the wireless initiatives taken up by several Indian cities and state governments similar to 'muni-wireless' initiatives in other countries.
This document is Japan's report on the implementation of outcomes from the World Summit on the Information Society (WSIS) 10 years after the summit. It provides an overview of Japan's ICT development including infrastructure expansion, increased internet and mobile usage, and impacts on society such as changes to communication behaviors and online shopping. It also outlines government policies and investments to further develop ICT access, education, healthcare, and other sectors.
Increased mobile phone and internet access in Botswana has positively impacted many citizens' lives but also presents challenges. Mobile internet now exceeds fixed access due to network limitations. Batswana use mobile internet for social networking, banking, education and more. However, privacy concerns exist due to security risks when personal data is online. Local IT providers can create new services and applications to capitalize on growing mobile internet usage, which benefits many sectors if affordability and coverage barriers are addressed.
The document discusses the growth of internet and mobile banking globally and in Indonesia. It notes that by 2014, there will be 1 billion internet users with 65% in Asia Pacific. Mobile banking usage is growing quadruple the rate since 2011. The document then discusses the opportunity for CIMB Niaga in Indonesia, noting that Indonesia's middle class is growing wealthier and 73% of Indonesians use mobile phones. It provides statistics on social media usage in Indonesia from various surveys. The document concludes by discussing CIMB Niaga's branchless banking capabilities and features through internet and mobile banking.
Future Broadband Trend and Myanmar LandscapeDao Phuong Nam
- Myanmar has very low broadband penetration rates, weak internet connectivity, limited domestic connectivity, and very expensive internet prices compared to other ASEAN countries.
- The top broadband providers in Myanmar are RedLink with 38% market share, MPT with 27% market share, and YT with 24% market share. RedLink provides WiMAX, WiFi, and FTTx services covering 3 major cities.
- A new Telecommunications Law was passed in 2013 to liberalize the telecom market and encourage more investment and competition among internet service providers in Myanmar.
The document summarizes a study that examined factors influencing the adoption of 3G mobile services in Jammu and Kashmir, India. The study surveyed 200 respondents to understand their awareness, usage patterns, and perceptions of 3G services. Key findings included that the most popular 3G services were high-speed internet and gaming applications. However, adoption rates remained low due to poor network coverage and high prices. Users expected improvements in coverage and lower costs to increase adoption. The study provided recommendations for mobile operators to better understand customer needs and improve 3G services in the region.
Internet affordability and access using the cell phoneRangaswamy
The document discusses internet affordability and access in India, specifically regarding cell phone calls and data. It summarizes a study on how the telecom revolution in India has impacted internet access and affordability. Key findings include that the introduction of Jio in 2016 significantly lowered mobile data and call prices, benefiting libraries and users. The study found most use their smartphones for online communication, entertainment and social networking. Respondents reported improved voice quality, data plans and internet speeds after Jio's launch. BSNL and Airtel were rated the top cellular providers. The document recommends further studies on Jio's impact and India's varying mobile service pricing policies.
MOBILE NETWORK OPERATORS, MARKET, DEVICES AND USERS DATA IN INDONESIA yopy arnoldy
This document summarizes mobile network and smartphone usage statistics in Indonesia. It finds that Telkomsel has the largest market share of subscribers at 40%. Android is the dominant operating system, comprising 53% of smartphones. Samsung is the top selling smartphone manufacturer, and the Samsung Galaxy Y is the best selling individual device. Mobile internet users are predominantly male, aged 18-35, full-time employees with at least a high school education. Gaming, video, and music are the most commonly downloaded content.
The promise of connected communities, the Indian storyUpasna Kakroo
Data circa 2007 submitted for the TPRC conference in September 20007 talking about the wireless initiatives taken up by several Indian cities and state governments similar to 'muni-wireless' initiatives in other countries.
This document is Japan's report on the implementation of outcomes from the World Summit on the Information Society (WSIS) 10 years after the summit. It provides an overview of Japan's ICT development including infrastructure expansion, increased internet and mobile usage, and impacts on society such as changes to communication behaviors and online shopping. It also outlines government policies and investments to further develop ICT access, education, healthcare, and other sectors.
Increased mobile phone and internet access in Botswana has positively impacted many citizens' lives but also presents challenges. Mobile internet now exceeds fixed access due to network limitations. Batswana use mobile internet for social networking, banking, education and more. However, privacy concerns exist due to security risks when personal data is online. Local IT providers can create new services and applications to capitalize on growing mobile internet usage, which benefits many sectors if affordability and coverage barriers are addressed.
The document discusses the growth of internet and mobile banking globally and in Indonesia. It notes that by 2014, there will be 1 billion internet users with 65% in Asia Pacific. Mobile banking usage is growing quadruple the rate since 2011. The document then discusses the opportunity for CIMB Niaga in Indonesia, noting that Indonesia's middle class is growing wealthier and 73% of Indonesians use mobile phones. It provides statistics on social media usage in Indonesia from various surveys. The document concludes by discussing CIMB Niaga's branchless banking capabilities and features through internet and mobile banking.
Future Broadband Trend and Myanmar LandscapeDao Phuong Nam
- Myanmar has very low broadband penetration rates, weak internet connectivity, limited domestic connectivity, and very expensive internet prices compared to other ASEAN countries.
- The top broadband providers in Myanmar are RedLink with 38% market share, MPT with 27% market share, and YT with 24% market share. RedLink provides WiMAX, WiFi, and FTTx services covering 3 major cities.
- A new Telecommunications Law was passed in 2013 to liberalize the telecom market and encourage more investment and competition among internet service providers in Myanmar.
The document summarizes key developments in Myanmar's information and communication technology sector. It notes that the first phase of the Yatanarpon cyber city was completed, establishing a telecommunications hub and incubation centers. It also discusses the establishment of reliable international internet connections and a government fiber network linking ministries. While there has been progress, challenges remain such as a lack of an officially adopted ICT master plan and the exodus of ICT professionals to other countries.
The document discusses the concept of "Digital Divide 2.0" which focuses not just on access to computing devices and internet connections, but also access to digital content and capabilities. It examines differences in technology adoption and access across the world, with developing regions facing significant barriers due to cost and infrastructure limitations. While mobile phones have provided some countries an avenue for "leapfrogging" technology gaps, the reality is that most of the world's poor can only afford very basic mobile access and services. The document argues that both government policies and grassroots innovations are needed to help bridge Digital Divide 2.0 and ensure greater global access to emerging technologies.
This document discusses rural connectivity in India and an innovative business model called n-Logue that aims to provide internet access to rural villages. It outlines the benefits of internet connectivity for rural communities, including improved access to education, healthcare, and government services. However, it also notes the technological challenges of providing connectivity in rural areas given factors like lower incomes and lack of infrastructure. The document then describes the corDECT technology as a cost-effective wireless solution for connecting villages. It concludes that while technology exists to enable rural connectivity, a dedicated business model is needed for widespread deployment and long-term sustainability.
Customer perceptions of south African cellular network operators.8hearingpta
This document summarizes a study on customer perceptions of South African cellular network operators. It provides background on the growth of mobile phones in South Africa, describing the key cellular operators (Vodacom, MTN, Cell C) and contracts (prepaid vs postpaid). The study examines how declining average revenue per user is impacting sustainability from a customer relationship perspective. It administered surveys to 500 subscribers in KwaZulu-Natal to understand customer needs and relationships with operators. The results emphasized the need for marketing strategies to align with customer care and the influence of cost on usage patterns.
DIGITAL DIVIDE IN THAILAND: ANALYSIS AND RECOMMENDATIONSIAEME Publication
Nowadays, developing countries are using Information and Communications Technology (ICT) to bridge the gap in knowledge access and social equality for their people. It is widely recognized that bridging the digital divide can promote literacy, democracy, social development, public services equality, and sustainable economic growth. Digital divide, therefore, is an obstacle to sustainable national development that could help countries advance to the age of digital economy. In Thailand, ICT development and mobile penetration are strongly correlated with economic growth and social benefits. The Thai government, regulators, and other stakeholders are encouraging the ICT industry to provide communications and services for all by fostering investment and removing regulatory bottlenecks. The objective of this paper is to analyze the digital devide in Thailand and gives recommendations to the government and regulators to provide supportive policies to reduce the digital divide.
Determinants of Willingness to Pay for Mobile Telecommunications Services in ...Moses Oduh
This document summarizes a study that examined determinants of willingness to pay for mobile telecommunications services in Nigeria. The study used survey data from 5,600 individual consumers to estimate a censored Tobit model of willingness to pay. The results showed that demand for mobile services varies with socioeconomic factors, while access is limited by network coverage, quality of service, interconnectivity, and call tariffs. The study recommends price cap regulation and number portability to improve access and ensure productivity gains are passed to consumers.
Ericsson ConsumerLab: Internet goes mobile - NigeriaEricsson
Consumers in Sub-Saharan Africa want to be able to keep conversations going with family and friends in different places and stay informed and connected at all times. People are used to being connected to meet personal and professional needs, wherever they are according to reports from Ericsson ConsumerLab.
Dessertation on customer satisfaction from reliance jio servicesAmmy Chohan
The document discusses the telecom industry in India, providing background on the history and development of the sector from the 1990s onwards. It describes key events like the establishment of TRAI in 1997 to regulate the industry, the growth of private sector participation, and expansion of wireless networks and services. The telecom sector in India has grown rapidly over the past decades and now has over 1 billion subscribers, demonstrating the success of government reforms and policies in enabling access and competition in telecommunications.
Problems and prospects of telecommunication sector of bangladesh a critical ...Alexander Decker
This document provides an overview of the telecommunication sector in Bangladesh, including mobile phone services. It discusses the problems, challenges and prospects facing the sector. Specifically, it notes that while the sector plays a vital economic role, recent years have seen decreasing government revenue and subscriber growth rates due to issues like SIM taxes and competition. However, with proper privatization and regulatory steps, the sector could grow and benefit both private operators and government income. It also provides market share details for the major mobile phone operators in Bangladesh as of March 2011.
The telecom network in India is the fifth largest in the world and meets global standards. Currently, the Indian telecom industry contributes nearly 1% to India's GDP. The document provides a history of telecom in India beginning in 1851 and outlines key milestones such as the introduction of private sector involvement in the 1980s. It discusses government policies like the National Telecom Policy of 1999 which aimed to improve connectivity and quality of services. The rapid growth of the telecom sector post liberalization in 1991 is also summarized.
Ericsson ConsumerLab: Internet goes mobile - South AfricaEricsson
South Africans have a strong desire to remain connected online at all times through their mobile devices. They use their smartphones daily to access the internet, social media, and messaging apps regardless of their location. Many switch between Wi-Fi and mobile data connections to get the best speeds and coverage. There is high satisfaction with call and data reliability but less satisfaction with customer service. Most consumers want to upgrade their mobile connectivity and devices to access more advanced online services like connected homes and cars as mobile and internet usage increases.
Industrial sector (ict telecommunication) in bangladesh (1)Bits - HSC ICT
The document discusses the industrial sector and telecommunication industry of Bangladesh. It provides an overview of the growth of the industrial sector's contribution to GDP from 4% in 1941-1950 to 31.26% in 2011-2012. The ICT and telecommunication industries are identified as focused industries. The development of the ICT industry from the 1960s to the present is summarized, including the establishment of organizations to promote it. The strengths and weaknesses of the ICT industry are outlined along with recommendations to strengthen it. The development of the telecommunication sector from the 1850s to the present is also summarized.
This document discusses NTT DOCOMO's vision for 5G mobile networks. It outlines key market trends driving the need for 5G, including growth in mobile data traffic and new wireless services. The document then presents DOCOMO's 5G requirements, including achieving 100x higher system capacity, 100x higher data rates, support for 100x more connected devices, reduced latency under 1ms, and energy/cost savings. Technical components for 5G discussed include phantom cells, flexible duplexing, waveform design, massive MIMO and non-orthogonal multiple access. DOCOMO is conducting field trials with vendors toward an initial 5G deployment for the 2020 Tokyo Olympics.
Evolution of Digital Marketing Assignment 2 RichardBetts19
The document discusses how digital technology has impacted consumers and businesses. It covers several topics:
- The growth of internet users and how devices used to access the internet have changed over time. Mobile phones now account for over 50% of internet usage.
- How people search for information online through search engines, social media, and other tools. Voice searches and social media are becoming more popular search methods.
- What consumers buy online, such as clothing, food delivery, books, and more. Ecommerce spending has grown significantly.
- Online video consumption habits and how this has increased. YouTube dominates video sharing and smartphones are the most common device for watching online videos.
- Trends like people
The document provides an introduction to a major research project titled "Factor Affecting Selection of Mobile Phone Network Service Provider (With Special Reference to Rural Customer)". The 3-sentence summary is:
The research project submitted for a Masters degree will study the factors influencing rural consumers' selection of mobile phone network service providers in India. The objectives are to study rural consumers' perceptions of various providers and identify the key factors in their selection. The methodology will involve a survey of 120 rural mobile phone users using a questionnaire to collect data, which will then be analyzed using appropriate statistical tools.
1) Reliance Communications was founded with the goal of providing affordable communication tools to all Indians.
2) The survey found that customers had average or good opinions of Reliance's prepaid and postpaid services and GPRS, but were more critical of customer service and feeling they got full value for money.
3) While some customers preferred Reliance, many said they would switch to Vodafone or Airtel due to issues with Reliance like unstable service, unresolved problems, and poor network connectivity.
This study aims to investigate the factors affecting brand switching behavior of customers in the telecommunication industry of Pakistan. The study focuses on five independent variables - price, brand image, network quality, value-added services, and promotional activities - and their relationship with the dependent variable of brand switching. A quantitative approach was used to collect primary data through questionnaires from 204 respondents in Faisalabad, Pakistan. Regression and correlation analyses will be used to test the hypotheses and determine the impact of each independent variable on customer brand switching in the telecommunication industry. The findings could help telecom companies understand which factors are most important for retaining customers and reducing brand switching.
The major players in the global GSM network industry include Nokia, Samsung, Ericsson, Huawei and ZTE. Nokia was one of the early leaders in GSM technology and equipment, helping drive the worldwide adoption of 2G networks. Samsung, Ericsson and Huawei have also become top equipment suppliers. On the network operator side, major GSM service providers globally include Vodafone, China Mobile, AT&T and Verizon, among others. These companies have built out extensive GSM networks over decades to serve billions of mobile subscribers worldwide.
An alarming signal in mobile telecommunication industry a study in malaysiaijmnct
The use of products and services of the mobile telecommunication industry becomes a part and parcel of
each human being around the globe irrespective of the age. It is hardly visible to see people without the use
of telecommunication technology in today’s world. The present research article examines the alarming
signal of market saturation of telecommunication companies in Malaysia as internal competitors is
increasing in number and age restriction of 18 years and above for legally registered owners of mobiles.
The saturation in the mobile telecommunication market is due to the relative low birth rate in Malaysia, the
eligible population to register a mobile phone is not proportional to telecommunication service providers.
In addition, there is also new Mobile Virtual Network Operators (MVNO) which magnifies the problem
further. Otherwise the local service providers have efficient and effective networking with other countries;
the sustainability of the telecommunication company's performance is at stake.
The document provides an overview of the Indian telecom industry. It discusses the history and development of telecom in India from the 1850s to present day. It describes the key players in the industry such as Bharti Airtel, BSNL, Vodafone, Reliance, and Idea Cellular. The telecom market in India is divided into 22 circles, with 4 major players allowed per circle. The industry has grown rapidly since the 1990s with reforms and now has over 1 billion subscribers. However, the industry still faces challenges in further developing rural connectivity.
The document summarizes key developments in Myanmar's information and communication technology sector. It notes that the first phase of the Yatanarpon cyber city was completed, establishing a telecommunications hub and incubation centers. It also discusses the establishment of reliable international internet connections and a government fiber network linking ministries. While there has been progress, challenges remain such as a lack of an officially adopted ICT master plan and the exodus of ICT professionals to other countries.
The document discusses the concept of "Digital Divide 2.0" which focuses not just on access to computing devices and internet connections, but also access to digital content and capabilities. It examines differences in technology adoption and access across the world, with developing regions facing significant barriers due to cost and infrastructure limitations. While mobile phones have provided some countries an avenue for "leapfrogging" technology gaps, the reality is that most of the world's poor can only afford very basic mobile access and services. The document argues that both government policies and grassroots innovations are needed to help bridge Digital Divide 2.0 and ensure greater global access to emerging technologies.
This document discusses rural connectivity in India and an innovative business model called n-Logue that aims to provide internet access to rural villages. It outlines the benefits of internet connectivity for rural communities, including improved access to education, healthcare, and government services. However, it also notes the technological challenges of providing connectivity in rural areas given factors like lower incomes and lack of infrastructure. The document then describes the corDECT technology as a cost-effective wireless solution for connecting villages. It concludes that while technology exists to enable rural connectivity, a dedicated business model is needed for widespread deployment and long-term sustainability.
Customer perceptions of south African cellular network operators.8hearingpta
This document summarizes a study on customer perceptions of South African cellular network operators. It provides background on the growth of mobile phones in South Africa, describing the key cellular operators (Vodacom, MTN, Cell C) and contracts (prepaid vs postpaid). The study examines how declining average revenue per user is impacting sustainability from a customer relationship perspective. It administered surveys to 500 subscribers in KwaZulu-Natal to understand customer needs and relationships with operators. The results emphasized the need for marketing strategies to align with customer care and the influence of cost on usage patterns.
DIGITAL DIVIDE IN THAILAND: ANALYSIS AND RECOMMENDATIONSIAEME Publication
Nowadays, developing countries are using Information and Communications Technology (ICT) to bridge the gap in knowledge access and social equality for their people. It is widely recognized that bridging the digital divide can promote literacy, democracy, social development, public services equality, and sustainable economic growth. Digital divide, therefore, is an obstacle to sustainable national development that could help countries advance to the age of digital economy. In Thailand, ICT development and mobile penetration are strongly correlated with economic growth and social benefits. The Thai government, regulators, and other stakeholders are encouraging the ICT industry to provide communications and services for all by fostering investment and removing regulatory bottlenecks. The objective of this paper is to analyze the digital devide in Thailand and gives recommendations to the government and regulators to provide supportive policies to reduce the digital divide.
Determinants of Willingness to Pay for Mobile Telecommunications Services in ...Moses Oduh
This document summarizes a study that examined determinants of willingness to pay for mobile telecommunications services in Nigeria. The study used survey data from 5,600 individual consumers to estimate a censored Tobit model of willingness to pay. The results showed that demand for mobile services varies with socioeconomic factors, while access is limited by network coverage, quality of service, interconnectivity, and call tariffs. The study recommends price cap regulation and number portability to improve access and ensure productivity gains are passed to consumers.
Ericsson ConsumerLab: Internet goes mobile - NigeriaEricsson
Consumers in Sub-Saharan Africa want to be able to keep conversations going with family and friends in different places and stay informed and connected at all times. People are used to being connected to meet personal and professional needs, wherever they are according to reports from Ericsson ConsumerLab.
Dessertation on customer satisfaction from reliance jio servicesAmmy Chohan
The document discusses the telecom industry in India, providing background on the history and development of the sector from the 1990s onwards. It describes key events like the establishment of TRAI in 1997 to regulate the industry, the growth of private sector participation, and expansion of wireless networks and services. The telecom sector in India has grown rapidly over the past decades and now has over 1 billion subscribers, demonstrating the success of government reforms and policies in enabling access and competition in telecommunications.
Problems and prospects of telecommunication sector of bangladesh a critical ...Alexander Decker
This document provides an overview of the telecommunication sector in Bangladesh, including mobile phone services. It discusses the problems, challenges and prospects facing the sector. Specifically, it notes that while the sector plays a vital economic role, recent years have seen decreasing government revenue and subscriber growth rates due to issues like SIM taxes and competition. However, with proper privatization and regulatory steps, the sector could grow and benefit both private operators and government income. It also provides market share details for the major mobile phone operators in Bangladesh as of March 2011.
The telecom network in India is the fifth largest in the world and meets global standards. Currently, the Indian telecom industry contributes nearly 1% to India's GDP. The document provides a history of telecom in India beginning in 1851 and outlines key milestones such as the introduction of private sector involvement in the 1980s. It discusses government policies like the National Telecom Policy of 1999 which aimed to improve connectivity and quality of services. The rapid growth of the telecom sector post liberalization in 1991 is also summarized.
Ericsson ConsumerLab: Internet goes mobile - South AfricaEricsson
South Africans have a strong desire to remain connected online at all times through their mobile devices. They use their smartphones daily to access the internet, social media, and messaging apps regardless of their location. Many switch between Wi-Fi and mobile data connections to get the best speeds and coverage. There is high satisfaction with call and data reliability but less satisfaction with customer service. Most consumers want to upgrade their mobile connectivity and devices to access more advanced online services like connected homes and cars as mobile and internet usage increases.
Industrial sector (ict telecommunication) in bangladesh (1)Bits - HSC ICT
The document discusses the industrial sector and telecommunication industry of Bangladesh. It provides an overview of the growth of the industrial sector's contribution to GDP from 4% in 1941-1950 to 31.26% in 2011-2012. The ICT and telecommunication industries are identified as focused industries. The development of the ICT industry from the 1960s to the present is summarized, including the establishment of organizations to promote it. The strengths and weaknesses of the ICT industry are outlined along with recommendations to strengthen it. The development of the telecommunication sector from the 1850s to the present is also summarized.
This document discusses NTT DOCOMO's vision for 5G mobile networks. It outlines key market trends driving the need for 5G, including growth in mobile data traffic and new wireless services. The document then presents DOCOMO's 5G requirements, including achieving 100x higher system capacity, 100x higher data rates, support for 100x more connected devices, reduced latency under 1ms, and energy/cost savings. Technical components for 5G discussed include phantom cells, flexible duplexing, waveform design, massive MIMO and non-orthogonal multiple access. DOCOMO is conducting field trials with vendors toward an initial 5G deployment for the 2020 Tokyo Olympics.
Evolution of Digital Marketing Assignment 2 RichardBetts19
The document discusses how digital technology has impacted consumers and businesses. It covers several topics:
- The growth of internet users and how devices used to access the internet have changed over time. Mobile phones now account for over 50% of internet usage.
- How people search for information online through search engines, social media, and other tools. Voice searches and social media are becoming more popular search methods.
- What consumers buy online, such as clothing, food delivery, books, and more. Ecommerce spending has grown significantly.
- Online video consumption habits and how this has increased. YouTube dominates video sharing and smartphones are the most common device for watching online videos.
- Trends like people
The document provides an introduction to a major research project titled "Factor Affecting Selection of Mobile Phone Network Service Provider (With Special Reference to Rural Customer)". The 3-sentence summary is:
The research project submitted for a Masters degree will study the factors influencing rural consumers' selection of mobile phone network service providers in India. The objectives are to study rural consumers' perceptions of various providers and identify the key factors in their selection. The methodology will involve a survey of 120 rural mobile phone users using a questionnaire to collect data, which will then be analyzed using appropriate statistical tools.
1) Reliance Communications was founded with the goal of providing affordable communication tools to all Indians.
2) The survey found that customers had average or good opinions of Reliance's prepaid and postpaid services and GPRS, but were more critical of customer service and feeling they got full value for money.
3) While some customers preferred Reliance, many said they would switch to Vodafone or Airtel due to issues with Reliance like unstable service, unresolved problems, and poor network connectivity.
This study aims to investigate the factors affecting brand switching behavior of customers in the telecommunication industry of Pakistan. The study focuses on five independent variables - price, brand image, network quality, value-added services, and promotional activities - and their relationship with the dependent variable of brand switching. A quantitative approach was used to collect primary data through questionnaires from 204 respondents in Faisalabad, Pakistan. Regression and correlation analyses will be used to test the hypotheses and determine the impact of each independent variable on customer brand switching in the telecommunication industry. The findings could help telecom companies understand which factors are most important for retaining customers and reducing brand switching.
The major players in the global GSM network industry include Nokia, Samsung, Ericsson, Huawei and ZTE. Nokia was one of the early leaders in GSM technology and equipment, helping drive the worldwide adoption of 2G networks. Samsung, Ericsson and Huawei have also become top equipment suppliers. On the network operator side, major GSM service providers globally include Vodafone, China Mobile, AT&T and Verizon, among others. These companies have built out extensive GSM networks over decades to serve billions of mobile subscribers worldwide.
An alarming signal in mobile telecommunication industry a study in malaysiaijmnct
The use of products and services of the mobile telecommunication industry becomes a part and parcel of
each human being around the globe irrespective of the age. It is hardly visible to see people without the use
of telecommunication technology in today’s world. The present research article examines the alarming
signal of market saturation of telecommunication companies in Malaysia as internal competitors is
increasing in number and age restriction of 18 years and above for legally registered owners of mobiles.
The saturation in the mobile telecommunication market is due to the relative low birth rate in Malaysia, the
eligible population to register a mobile phone is not proportional to telecommunication service providers.
In addition, there is also new Mobile Virtual Network Operators (MVNO) which magnifies the problem
further. Otherwise the local service providers have efficient and effective networking with other countries;
the sustainability of the telecommunication company's performance is at stake.
The document provides an overview of the Indian telecom industry. It discusses the history and development of telecom in India from the 1850s to present day. It describes the key players in the industry such as Bharti Airtel, BSNL, Vodafone, Reliance, and Idea Cellular. The telecom market in India is divided into 22 circles, with 4 major players allowed per circle. The industry has grown rapidly since the 1990s with reforms and now has over 1 billion subscribers. However, the industry still faces challenges in further developing rural connectivity.
Disseratation report impact of reliance jio on telecom industrySahal Patel
The document is a project report submitted by Sahal Patel to Unitedworld School of Business in partial fulfilment of a Post Graduate Diploma in Management. The report examines the impact of Reliance Jio Infocomm on the Indian telecom industry. It provides background on the Indian telecom industry and an overview of Reliance Jio Infocomm. Key points covered include Reliance Jio's launch of 4G services across India, partnerships to sell 4G smartphones, rapid growth in subscriber numbers, and upcoming plans to launch a DTH service.
This document summarizes a study comparing customer satisfaction and loyalty between public and private mobile telecommunication providers in India. The study surveyed 360 customers from public and private providers to understand differences in customer perceptions. The findings showed some differences in customer satisfaction and loyalty between the public and private providers. However, the study was limited and many other factors beyond what was studied could also influence customer loyalty. Further research is needed to identify additional drivers of customer loyalty in the mobile telecommunication industry.
A review recent trends in world and indian telecom marketIAEME Publication
The world market has changed almost beyond recognition over the last twenty years.
The recent trends in the world telecom market are: increase in private ownership,
competition, data based mobile and global communication, trade and finance oriented
operators, and rapid increase in subscribers from the developing nations. Several of these
trends (such as increase in privatization, competition, mobile communication, digital
divide) also exist in the Indian submarket. The submarkets of the world telecom market
are mainly classified according to geographical location, and according to the technology
used. India comes under the Asia Pacific geographical submarket. India had a traditional
telecom market, which was dominated by public sector monopoly till 1990. Later, it was
privatized by bits and pieces and now allows private sector participation in almost all the
sectors of telecom in the nation. It has a rapidly increasing subscriber base. It allows investor
friendly environment and has set up regulatory bodies to ensure justice to all players. In brief,
the present Indian telecom sector is marked by choice, competition, subscriber growth,
improvement in quality and service, and a shift from monopoly to oligopoly to true
competition.
Indian Telecom Sector – Witnessing a RevolutionIOSR Journals
The document summarizes the growth and revolution of the Indian telecom sector over the past few decades. It notes that the contribution of services to India's GDP has grown from 45% in 2000 to 55% in 2010. The telecom industry in particular has witnessed explosive growth, with mobile subscribers increasing from just 1 million in the early 1990s to over 500 million by 2009. Key factors driving this growth include reforms allowing private operators to enter the market in the early 1990s, lowering of mobile call rates, and the rollout of improved technologies like 3G. The rapid expansion of telecom infrastructure and services has brought about a tremendous revolution in Indian society by connecting more people across economic classes.
A CROSS-CULTURAL STUDY ON THE VALUE STRUCTURE OF MOBILE INTERNET USAGE: COMPA...Ranti Yulia Wardani
Abstract: This study aims to examine the usage a pattern of mobile Internet from perspective of intercultural among developing countries. Data obtained from a survey of questionnaire which is distributed in both Thailand and Indonesia during 2013. The multiple regression analysis has been applied to identify between value structures (functional value, emotional value, social value and monetary value) and overall satisfaction in each country. Finding shows that functional value, emotional value, social value, and monetary value significantly affect satisfaction for Indonesia users which is similar to Thai users except the emotional value does not affect the satisfaction. A comparison test to examine the difference in value structure between Indonesia and Thailand has been analyzed. The results show that the functional value, emotional value, social value and monetary value between Indonesia and Thailand are different. The results of these differences are influenced by the perceptions of respondents in Indonesia and Thailand to the different mobile Internet usage pattern. In this case it turns out different cultures influence the way in perceiving the use of different technologies, especially in the mobile Internet usage pattern.
The document is India's National Telecom Policy from 2012. It aims to transform India into an empowered and inclusive knowledge-based society using telecommunications. Key goals include increasing rural teledensity, providing affordable broadband nationwide, and leveraging mobile devices and broadband to enable citizens to participate in e-governance and development initiatives in sectors like health, education, and agriculture. The policy also aims to make India a global hub for telecom manufacturing and establish standards and policies to promote innovation and R&D in the industry.
The industrialization and information age has made the telecommunication industry expanded into diversified
functionality to support the growth of technological advancement for better services demanded by any
particular nation. In India, telecommunication industry is now considered to be prominent due to its contribution as a tool of
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new culture of civilization in the world and such measures are contributing to another culture of excellent.
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Significance of public priorities from telecommunication to cellular communication in pakistan
1. Journal of Information Engineering and Applications
ISSN 2224-5782 (print) ISSN 2225-0506 (online)
Vol.3, No.10, 2013
www.iiste.org
Significance of Public Priorities from Telecommunication to
Cellular Communication in Pakistan
1.
2.
3.
Muhammad Nawaz Tunio1*, Qazi Muhammad Moinuddin Abro2, Pir Irfan Shah Rashdi3
Centre for Biosaline Agriculture, Sindh Agriculture University, Tandojam, Sindh, Pakistan
Mehran University Institute of Science, Technology & Development (MUISTD), Mehran University of
Engineering and Technology, Jamshoro, Pakistan
Mehran University Institute of Science, Technology & Development (MUISTD), Mehran University of
Engineering and Technology, Jamshoro, Pakistan
*
E-mail of the corresponding author: mntunio@sau.edu.pk & mntunio@gmail.com
Abstract
Telecommunication is permanent source of communication all around the world as it has multidimensional
social significances to use. In comparison with rest of world, Pakistan has been pursuing the global trends to
avail the latest technology to upgrade the efficiency of individuals and institutions. Thus, cellular communication
has taken place very rapidly in Pakistan and has left behind the telecommunication. Purpose of this study is to
explore the reasons of shifting of public priorities from telecommunication to cellular communication so rapid in
rural and urban areas of Pakistan.
Keywords: Cellular Communication, ICT, Information, Entertainment.
1. Introduction and background
Telecommunication is an uninterruptable, secure and reliable mode of communication. Having several qualities,
there are many aspects from whih telecommunication failed to compete cellular communication. Cellular
communication offers many interesting things to capture the market (Holmström, et. al., 2011).
Cellular communication is most viable among the users due to its mobilility and affordability. Electronic devices
provide varsatile opportunities of liberal communication among the people of different passion and discipline
(Di Pietro and Gianluigi, 2002). Emmerging technology has global push up for market drive and global
competition (Pitta, et. al., 2007).
Electronic devics have eroded the traditional serviecs of telecommunication due to its innovative style. Through
its rapid grasp on the users, digital technology has earned credit to tranform the society from traditional to
knowledge based (White and Lauria, 1995).
Global periorties have made provision for the ICT in Pakistan, as rapid merger of ICT has become engine of the
growth in the Pakistan. Limitations of telecommunication have offerd opportunities to electronic devices to play
role of virtual communication (Qureshi, 1998).
2. Priorities for cellular communication
Information Communication Technology (ICT) has gained momentum by filling the gaps of communication and
information sgaring through cellular communication in the Pakistan and all aroud the world. Telecommunication
is beyond the access of every common man but electronic devices are affordable for all to purchase and use for
personal and professional network (Zaidi, 2003).
Flow of information has become rapid with the innovations of new technology and frequent use among the
massses. Wireless communication has become tool of globlization and has much contributed in social, political
and economic integration of different societies and people (Zahra, et. al., 2008).
Cellular communicatio is a key challenege for the telecommunication which drives people’s priorties, interest
and attention towards its fascinating features. Cellular communication provides liberal mode of communication
and cost effective (Haroon, 2004).
The cellular phone subscriber base went up to 48.5 million (Pakistan Telecommunication Authority 2007) and
the fixed-line/ Wireless Local Loop (WLL) subscriber base went up to about 5.6 million lines, or 3.5 per cent of
the population. Such priorities of technology infrastructure to support Pakistan's vision of becoming an
Information Society (Masood and Malik, 2008).
This is a positive behavior of the society to extend the interest to global network through cellular communication
and through cellular communication, virtual societies have taken place where social transactions occurs
disregard to any parameter which can resist the communication (Tunio, et. al., 2013).
2.1. Objectives
•
Reasons of switching people fom telecommunication to cellular communication
•
People’s motives for the communication
•
Benefits of cellular communication
50
2. Journal of Information Engineering and Applications
ISSN 2224-5782 (print) ISSN 2225-0506 (online)
0506
Vol.3, No.10, 2013
www.iiste.org
3.
Methodology
In order to accomplish the objectives of this study, the data were collected through various sources. Primarily,
the structured interviews have been conducted from users of various networks, for their opinion on this issue.
Furthermore, to extract true picture of significance of the issue, secondary information was gathered through
ermore,
different websites of the selected networks in Pakistan. Therefore, the different websites are considered as vital
source to understand the public priorities for the cellular communication.
rities
4.
4.1
Months
Oct-12
Nov-12
Dec-12
Jan-13
Feb-13
Mar-13
Results and discussion
Recent last six month’s Cellular Subscription
Mobilink
36,388,770
36,600,076
36,141,241
35,922,299
36,011,288
36,316,427
Ufone
24,072,203
24,314,561
23,809,099
23,553,444
23,345,258
23,609,365
Zong
Telenor
Warid
Total
17,951,385
30,428,972
12,761,009
121,602,339
18,930,012
30,809,667
12,942,886
123,597,202
18,700,507
30,564,465
12,731,050
121,946,362
18,567,308
30,175,322
12,600,847
120,819,220
18,659,009
30,423,114
12,524,160
120,962,829
18,822,169
30,841,111
12,538,645
122,127,717
Figure No. 1
This table shows the rate of subscription of major five networks in Pakistan during recent last six months. This
shows different figure in every month of each network. Every network has smart ratio of the subscribers as in the
month of October 2012, Moblink has 36,388,770 subscribers, Ufone has 24,072,203 subscribers, Zong has
17,951,385 subscribers, Telenor has 30,428,972 subscribers, and Warid has 12,761,009 subscribers.
Warid
In the month of November 2012, Moblink has 36,600,076 subscribers, Ufone has 24,314,561 subscribers, Zong
has 18,930,012 subscribers, Telenor has 30,809,667 subscribers, and Warid has 12,942,886 subscribers.
In the month of December 2012, Moblink has 36,141,241 subscribers, Ufone has 23,809,099 subscribers, Zong
f
has 18,700,507 subscribers, Telenor has 30,564,465 subscribers, and Warid has 12,731,050 subscribers.
In the month of January 2013, Moblink has 35,922,299 subscribers, Ufone has 23,553,444 subscribers, Zong has
18,567,308 subscribers, Telenor has 30,175,322 subscribers, and Warid has 12,600,847 subscribers.
In the month of February 2013, Moblink has 36,011,288 subscribers, Ufone has 23,345,258 subscribers, Zong
has 18,659,009 subscribers, Telenor has 30,423,114 subscribers, and Warid has 12,524,160 subscribers.
In the month of March 2013, Moblink has 36,316,427 subscribers, Ufone has 23,609,365 subscribers, Zong has
18,822,169 subscribers, Telenor has 30,841,111 subscribers, and Warid has 12,538,645 subscribers.
4.2
Evaluation of each communication network
Figure No. 2
It can be generally observed that there is high rate of purchase of the cellular connections among the people. This
rate justifies the importance of cellular communication among the people. Due to high rate of subscription of
e
connections, the cellular mobile industry has tremendous growth in Pakistan. Figure No. 2 shows different
51
3. Journal of Information Engineering and Applications
ISSN 2224-5782 (print) ISSN 2225-0506 (online)
Vol.3, No.10, 2013
www.iiste.org
percentage of Moblink, Ufone, Zong and Telenor in the months of October, November, December, January,
February and March.
last six month Cellular
Mobile Teledensity (%) Mobile
Density
70
69
68
1-Dec
1-Nov
1-Oct
1-Sep
1-Aug
1-Jul
1-Jun
1-May
1-Apr
1-Mar
1-Feb
1-Jan
67
last six month
Cellular
Mobile Teledensity
(%) Mobile Density
Figure No. 3
As last six months subscription shows that in the November and December subscription of the cellular
connections was increased rapidly up to 70% and from October 2012 to March 2013 it remained in balance up to
68.5% and in the months of February and January 2013 it reduced to 68%.
5.
Respective features of the individual network
5.1
Mobilink
Mobilink the market leader in Pakistan's cellular communication remains at the top. Entrance of new companies
into the cellular scene did not hurt the growth of Mobilink's
Subscribers and even could not force them to slash their tariff to such a low level which other cellular companies
had to.
5.2
Ufone
Ufone had a postpaid package that was 'the lowest'. Though the package can still be purchased, Ufone is no more
advertising this package in their current campaigns. With the name of 'Unique' package, this one is not even
mentioned on Ufone's website now. 50
Paisa per minute in peak time and 25 Paisa per minute at off-peak time are very attractive
for those who have large call volumes. The problem starts when the rate differs while calling on other networks.
Ufone's customer service has improved a lot as now users do not have to wait for such a long time when they
dial 333 from their cell phones which is Ufone's customer service number. “I didn't believe when my call got
entertained within 10 seconds at Ufone customer service number, they have improved their customer support a
lot” applause by a Ufone postpaid subscriber.
5.3
Warid Telecom
Warid Telecom is liked by many as their simple airtime attracts new users and keeps the old ones happy and
satisfied. 'I don't have to calculate Warid's tariff as I get what they say, no difference on any network' comments
a Warid subscriber in Islamabad. Although Paktel now offers 'per second billing', Warid Telecom's 30 second
billing is also very much magnetic to its subscribers. Paktel and Warid Telecom are only companies offering
billing in seconds; the other networks charge you for a minute even if you talk for 5 seconds.
5.4
Telenor
Telenor which came with a big bang to Pakistan in 2005, widely advertised the company as a European one and
assured of introduction of European standards to Pakistan. They had an edge over Warid Telecom as Telenor
launched before Warid. With over 200 destinations now, Telenor has become a mature cellular company in
Pakistan. Telenor's MMS deal with all GSM companies except Paktel is also a great plus to Telenor's subscribers.
With these deals, Telenor's subscribers can send MMS to any of these networks without any interconnect
charges. Telenor's packages are not that much appreciated but their 'value added services' have a worth. “I love
Telenor's GPRS for its speed and reliability”, claims a young Telenor subscriber with a cool GPRS enabled
phone.
6.
Determinants of cellular communication
6.1
Mobility: Mobility of cellular communication is a major factor that attracts most of users. As people
want freedom of expression and secrecy of everything, therefore, they do not want to be bound on wired
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4. Journal of Information Engineering and Applications
ISSN 2224-5782 (print) ISSN 2225-0506 (online)
Vol.3, No.10, 2013
www.iiste.org
telecommunication for the exchange of information, ideas, expressions and their personal and non-personal
issues.
6.2
Multitask: Second interesting parameter is multitasking of cellular devices. Besides communication,
users can enjoy music, games, and other facilities like call conferencing, texting and voice message. These things
fascinate people towards cellular communication.
6.3
Purchase/sell: Third major important factor is purchase and sell of the cellular devices is very easy and
affordable. Cellular devices are available on different rates in the market and user can buy a device of his interest
and choice, according to his financial capacity.
6.4
Network: Fourth most favorable and favorite factor is network for the cellular communication. There is
variety of networks avail for the users, like Telenor, Ufone, Moblink, Warid, etc. these all networks offer
different packages of talk and text.
6.5
Bill payment: last factor is bill payment. There is option for the users for the bill payment, they can
recharge the amount either how much they need to talk or how much they can afford to recharge.
7.
Conclusion: Pakistan being a developing country, she has rich market of the cellular communication.
As, in the modern world, communication has become mandatory for every common men and women, so in the
Pakistan everybody prefers to communicate in his own pattern.
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Masood, J. and Malik, S. (2008) Pakistan. Digital Review of Asia Pacific 2007—2008 '.pk' Pakistan.
Tunio, M. N., Rashdi, P. I. S., Muhammad, Q., Abro, M., Sartaj, S., & Tunio, S. P. (2013) Social Impact of
Virtual Communication on Nascent Society of Pakistan. IOSR Journal Of Humanities And Social Science
(IOSR-JHSS) Volume 10, Issue 5 (May. - Jun. 2013), PP 68-74, e-ISSN: 2279-0837, p-ISSN: 2279-0845.
First A. Author Biography
Muhammad Nawaz Tunio has done MS in Science & Technology Policy from Mehran University Institute of
Science, Technology & Development (MUISTD), Mehran University of Engineering & Technology, Jamshoro,
Sindh, Pakistan. Mr. Tunio also holds MPA Degree (from University of Sindh, Jamshoro, 2007) & Diploma in
IT (from IMSA Hyderabad, 2006). He was born in 3 Feb1984 at a village Mureed Tunio (District Dadu, Taluka
Mehar, Sindh, Pakistan). He has qualified GAT General 2013 2nd time, Conducted by National Testing Service
(NTS) Pakistan. Mr. Tunio is standby candidate for the admission in PhD program in Science and Technology
Policy in same institute for the session 2013/14.. He has a good Job experience as a Computer Operator at Sindh
Agriculture University Tandojam under the running mega project of Centre for Bio-Saline Agriculture (CBSA)
since 24-04-2009. Furthermore, He has attained Internship in General Banking at Habib Bank Limited,
Hyderabad, 20 June 2007 to 31 July 2007, and training programs like Research Design and Management (RDM)
workshop at Mehran University Institute of Science and Technology Development, MUET Jamshoro. Date
January 14 – 15, 2011, Presentation Skills and Personal Grooming at NRSP-Institute of Rural Management,
Jamshoro, Date Oct 28, 2010, Orientation Training Workshop (OTW 79) BBSYDP at Institute of Rural
Management (IRM) Islamabad. Date July 27 – August 10, 2009. He has presented four research papers in an
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5. Journal of Information Engineering and Applications
ISSN 2224-5782 (print) ISSN 2225-0506 (online)
Vol.3, No.10, 2013
www.iiste.org
international conferences held in Pakistan. He has five academic paper publications in international journals
available on Google Scholar as well. He can be accessed at mntunio@gmail.com or by +92-333-2945004.
54
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