Chapter 2 discusses the differences between qualitative and quantitative research approaches, emphasizing the philosophical assumptions of qualitative research in ontology, epistemology, and methodology. It categorizes various qualitative research types, including narrative research, ethnography, textual analysis, phenomenology, and case studies, highlighting their unique characteristics and applications. Additionally, the chapter addresses the strengths and weaknesses of qualitative research, noting its depth of understanding human behavior while acknowledging limitations such as non-generalizability and subjectivity.