INTERACTIVE
“Sheridan&Co is one of the world’s leading retail design agencies with
offices in London, New York and Shanghai. We work with clients to develop
their brand strategy and then help them innovate, design, build and install
permanent and promotional retail interiors.

Over the last 30 years we have worked closely with the beauty industry
specializing in fragrance, colour and skincare as well as the spirits, fashion,
boutique food, jewelry and watch industries. To date we have worked with
more than 150 brands to create beautiful retail spaces in thousands of
stores around the world as well as travel retail concessions in more than a
100 airports from Seattle to Seoul.

We have great pride in who we work for and the projects we are trusted
to deliver. We would like to show you everything we have done but also
appreciate the need to be concise. For more examples and any further
information please contact your local office. Details can be found on the
final page of this document or at www.sheridanandco.com.”

                                                           Michael Sheridan
                                                      Chairman and Founder
S TA N D A L N E R E TA I L        R E TA I L C N C E S S I O N S   P P - U P S & P R O M OT I O N S




PAC K AG I N G & I D E N T I T Y   MERCHANDISING                    W I N D W D I S P L AYS



W H AT W E D O
S T R AT E GY             CONCEPT               DESIGN   D E V E LO P M E N T   P R OJ E C T M A N AG E M E N T   I M P L E M E N TAT I O N




SHERIDAN&CO




Wolf Ollins




Fitch




                                              Household




                          Four IV




                          I-AM




SERVICES
G LO B A L P R E S E N C E
MILANO




A SELECTION OF CURRENT CLIENTS
CLIENT LIST
LAB SERIES
S E L F R I D G E S , LO N D O N
I N T E R AC T I V E
Brief
                                   Lab Series approached us to see how they could encourage more men
                                   to engage with their brand.

                                   Solution
                                   We learnt that men did not always feel comfortable approaching in-
                                   store assistants to discuss how they should be treating their skin, so in
                                   introducing the Lab Series brand we decided to utilise an interactive,
                                   media rich experience.
                                   Our solution used multi-screen media, and RFID technology to appeal
                                   to this target demographic. A digital interactive display provided the
                                   basis to educate a consumer group which was identified as becoming
                                   increasingly technologically active.
                                   The system recognised the individual product identities, so we were
                                   able to specify targeted media to the consumer relating to each prod-
                                   uct they were interacting with.

                                   Result
                                   By recording these patterns we were able to make significant learn-
                                   ings, as well as gaining insight into how we could re-organsise mer-
                                   chandising layouts to promote specific lines. This resulted in a 400%
                                   sales increase over six months, as a bonus, staff product knowledge
                                   was increased substantially.




LAB SERIES
S E L F R I D G E S , LO N D O N
I N T E R AC T I V E
WO R L D O F W H I S K I E S
H E AT H R OW T E R M I N A L 4 , U K
I N T E R AC T I V E
Brief
                                        We were asked to take a step back and look at the way in which World
                                        of Whiskies offered its products to travellers.
                                        Taking these specialist products, and constructing an experience that
                                        appealed both to the Whisky connoisseur and new comer alike.

                                        Solution
                                        Our research showed that there were five clearly defined groups within
                                        which the shopper audience fell. Rather than sticking with the tradi-
                                        tional model of breaking the offering down by age or region, we chose
                                        to target these different groups individually and ultimately this cus-
                                        tomer driven process has proved highly successful for World of Whis-
                                        kies.
                                        As part of the solution we built a custom designed interactive unit into
                                        the bar at the front of the store which allowed the shopper to follow a
                                        personal selection journey.

                                        Results
                                        The information based technology helped increase sales by 200% over
                                        a short period after the store re-opened and allowed the staff more
                                        time to engage with more customers at any one time.




WO R L D O F W H I S K I E S
H E AT H R OW T E R M I N A L 4 , U K
I N T E R AC T I V E
BALLENTINE’S
DUTY FREE CONCEPT
I N T E R AC T I V E
Brief
                       To create a promotional concept of the ‘19th hole’ on a golf course for
                       the brand in Singapore airport. A place to relax, wind down and have a
                       drink.

                       Solution
                       Ballentine’s wanted the experience to be fun, but also to educate the
                       customer about the whisky product. We devised a touch screen in-
                       teractive display that introduced the product line but also featured a
                       game. The interactive golf game was set on the golf course in Singa-
                       pore which was already associated with the brand. The winner of the
                       competition won a trip for two to Singapore.

                       Results
                       The promotion was a huge success, engaging a number of new am-
                       bassadors to the brand.




BALLENTINE’S
DUTY FREE CONCEPT
I N T E R AC T I V E
FREDDIE SHERIDAN
Business Development & Marketing Director
M: +44 (0)7730 956 234
E: F.Sheridan@sheridanandco.com


LONDON OFFICE
10A Blandford Street
London
W1U 4AZ

T: +44 (0)20 7486 7499

NEW YORK OFFICE
84 Wooster Street, Suite 703
New York 10012

T: +1 212 625 1666

SHANGHAI OFFICE
Suite 2007
No. 333
Tianyaoqiao Road
Shanghai

T: +86 (0)20 7486 7499

HEADQUARTERS
Riverside
Market Harborough
LE16 7PT

T: +44 (0)1858 468 000


—
www.sheridanandco.com

Sheridan&Co - Interactive Services 2012

  • 1.
  • 2.
    “Sheridan&Co is oneof the world’s leading retail design agencies with offices in London, New York and Shanghai. We work with clients to develop their brand strategy and then help them innovate, design, build and install permanent and promotional retail interiors. Over the last 30 years we have worked closely with the beauty industry specializing in fragrance, colour and skincare as well as the spirits, fashion, boutique food, jewelry and watch industries. To date we have worked with more than 150 brands to create beautiful retail spaces in thousands of stores around the world as well as travel retail concessions in more than a 100 airports from Seattle to Seoul. We have great pride in who we work for and the projects we are trusted to deliver. We would like to show you everything we have done but also appreciate the need to be concise. For more examples and any further information please contact your local office. Details can be found on the final page of this document or at www.sheridanandco.com.” Michael Sheridan Chairman and Founder
  • 3.
    S TA ND A L N E R E TA I L R E TA I L C N C E S S I O N S P P - U P S & P R O M OT I O N S PAC K AG I N G & I D E N T I T Y MERCHANDISING W I N D W D I S P L AYS W H AT W E D O
  • 4.
    S T RAT E GY CONCEPT DESIGN D E V E LO P M E N T P R OJ E C T M A N AG E M E N T I M P L E M E N TAT I O N SHERIDAN&CO Wolf Ollins Fitch Household Four IV I-AM SERVICES
  • 5.
    G LO BA L P R E S E N C E
  • 6.
    MILANO A SELECTION OFCURRENT CLIENTS
  • 7.
  • 8.
    LAB SERIES S EL F R I D G E S , LO N D O N I N T E R AC T I V E
  • 9.
    Brief Lab Series approached us to see how they could encourage more men to engage with their brand. Solution We learnt that men did not always feel comfortable approaching in- store assistants to discuss how they should be treating their skin, so in introducing the Lab Series brand we decided to utilise an interactive, media rich experience. Our solution used multi-screen media, and RFID technology to appeal to this target demographic. A digital interactive display provided the basis to educate a consumer group which was identified as becoming increasingly technologically active. The system recognised the individual product identities, so we were able to specify targeted media to the consumer relating to each prod- uct they were interacting with. Result By recording these patterns we were able to make significant learn- ings, as well as gaining insight into how we could re-organsise mer- chandising layouts to promote specific lines. This resulted in a 400% sales increase over six months, as a bonus, staff product knowledge was increased substantially. LAB SERIES S E L F R I D G E S , LO N D O N I N T E R AC T I V E
  • 10.
    WO R LD O F W H I S K I E S H E AT H R OW T E R M I N A L 4 , U K I N T E R AC T I V E
  • 11.
    Brief We were asked to take a step back and look at the way in which World of Whiskies offered its products to travellers. Taking these specialist products, and constructing an experience that appealed both to the Whisky connoisseur and new comer alike. Solution Our research showed that there were five clearly defined groups within which the shopper audience fell. Rather than sticking with the tradi- tional model of breaking the offering down by age or region, we chose to target these different groups individually and ultimately this cus- tomer driven process has proved highly successful for World of Whis- kies. As part of the solution we built a custom designed interactive unit into the bar at the front of the store which allowed the shopper to follow a personal selection journey. Results The information based technology helped increase sales by 200% over a short period after the store re-opened and allowed the staff more time to engage with more customers at any one time. WO R L D O F W H I S K I E S H E AT H R OW T E R M I N A L 4 , U K I N T E R AC T I V E
  • 12.
  • 13.
    Brief To create a promotional concept of the ‘19th hole’ on a golf course for the brand in Singapore airport. A place to relax, wind down and have a drink. Solution Ballentine’s wanted the experience to be fun, but also to educate the customer about the whisky product. We devised a touch screen in- teractive display that introduced the product line but also featured a game. The interactive golf game was set on the golf course in Singa- pore which was already associated with the brand. The winner of the competition won a trip for two to Singapore. Results The promotion was a huge success, engaging a number of new am- bassadors to the brand. BALLENTINE’S DUTY FREE CONCEPT I N T E R AC T I V E
  • 14.
    FREDDIE SHERIDAN Business Development& Marketing Director M: +44 (0)7730 956 234 E: F.Sheridan@sheridanandco.com LONDON OFFICE 10A Blandford Street London W1U 4AZ T: +44 (0)20 7486 7499 NEW YORK OFFICE 84 Wooster Street, Suite 703 New York 10012 T: +1 212 625 1666 SHANGHAI OFFICE Suite 2007 No. 333 Tianyaoqiao Road Shanghai T: +86 (0)20 7486 7499 HEADQUARTERS Riverside Market Harborough LE16 7PT T: +44 (0)1858 468 000 — www.sheridanandco.com