7. Adoption challenge
Leadership for strategic
implementation & monitoring
Tsai, Y. S., & Gasevic, D. (2017). Learning analytics in higher education – challenges and policies: a review of eight learning analytics
policies. In Proceedings of the Seventh International Learning Analytics & Knowledge Conference (pp. 233-242).
http://sheilaproject.eu/
8. Adoption challenge
Equal engagement with
different stakeholders
Tsai, Y. S., & Gasevic, D. (2017). Learning analytics in higher education – challenges and policies: a review of eight learning analytics
policies. In Proceedings of the Seventh International Learning Analytics & Knowledge Conference (pp. 233-242).
http://sheilaproject.eu/
10. Adoption challenge
Policies for learning analytics practice
Tsai, Y. S., & Gasevic, D. (2017). Learning analytics in higher education – challenges and policies: a review of eight learning analytics
policies. In Proceedings of the Seventh International Learning Analytics & Knowledge Conference (pp. 233-242).
http://sheilaproject.eu/
28. Why is this important?
• Gauging stakeholder expectations early on can offset the
feelings of dissatisfaction.
• Expectations are not homogenous.
• Able to manage expectations.
• Prevent the creation of unrealistic expectations.
http://sheilaproject.eu/
38. Interests – students
Personalised support
• Inform teaching support and curriculum design.
• Support a widening access policy.
• Support students at all achievement levels to improve learning.
• Assist with transitions from pre-tertiary education to higher
education.
http://sheilaproject.eu/
41. Interests – teaching staff
• Pedagogical interests
Know how students
engage with learning
contents
Improve the design and
provision of learning
materials, curriculum,
and support to
students.
http://sheilaproject.eu/
46. Student focus groups
• Awareness:
• Students do not know what is LA or the possibilities of using their data for
different purposes
• Students are not aware of the educational data university may have about
them, but they in general assume that university has access to data and it is
already used in some processes
• Students have not checked their contracts if and how it is regulated to use
their educational data in different processes
http://sheilaproject.eu/
47. Student focus groups
• Expectations:
• Students consider improving the quality of teaching as the main priority of
developing LA services: e.g. what learning methods are used in the classrooms?
• Overview of the tasks to be submitted in current term was evaluated to be very
needed and appreciated: due date, what course, in which environment
• Recommendation of the learning resources from different databased, libraries etc.
based on the group and individuals’ needs was considered relevant
• Consent, privacy:
• Students are sensitive about accessing their educational data. Support staff (like
study counsellor) may be the one who sees overall picture about the learner, but not
personal data (health issues, educational history, workplace)
• Any teacher or program head should see only generalized results of the group, not
individual data about the learner. Reason: not trusting staff, prejustice may develop
• Sharing students’ anonymized educational data with the third parties only without
commercial purposes.
http://sheilaproject.eu/
48. Staff focus groups
Awareness:
• Staff from ICT and educational field were more aware about the concept and
possibilities of LA;
Expectations:
• Staff mainly sees LA as a tool for supporting students: enhancing their SRL
competences by making decisions about own learning;
• Additionally was LA perceived as a tool for “managing my course better”
• Program heads perceive LA differently than regular staff - would like to know
more about learners than just one course - background, learning path, results in
other courses
• Program heads are more willing to act when learner is identified as under-
performing, drop-out etc, regular staff perceived it is student’s responsibility for
acting in case of identified problems
http://sheilaproject.eu/
49. Staff focus groups
• Challenges:
• Regular staff considers LA as time consuming:
• monitoring individual students. They consider it as teaching in secondary school, but
university is voluntary place and students should take the responsibility
• Not sure if they would improve their practice based on LA-data, because this should be
already part of the professional practice (“I am doing it anyway”)
• Interest to see learners’ personal data: background data, health data:
• Where students are coming from (what they have studied before; what is the profile)?
• Where they are working - who is my audience?
• (Mental) health issues as issues for teaching staff - should we be aware of them?
• Worried - if I had personal data about the students - how it would influence
my opinion about the student?
http://sheilaproject.eu/
50. Universidad Carlos III de
Madrid
5 student focus groups, 23 students
4 staff focus groups, 16 teaching staff
http://sheilaproject.eu/
Aarón Rubio Fernández
Pedro Manuel Moreno Marcos
51. Students’ interests about LA
• Students demand improvements in their learning experiences.
§ Better student-teacher feedback.
§ More information about the gathering and analysis of their data.
§ Better academic resources (PDFs, videos, etc.) and better academic tools and
services (such as e-learning platforms or book recommendation services).
§ A personalised learning environment for each student.
http://sheilaproject.eu/
52. Students’ interests about LA
• Most students do not know exactly what LA is, but they know that
the use of their data could improve their learning experience.
• Therefore, their interest in the analysis of their data will grow if LA is
able to solve the students’ problems.
http://sheilaproject.eu/
53. Students’ concerns about LA
• Students have several concerns related to their data.
§ What kind of data are gathered and analysed?
§ Who can access to the students’ data?
§ What are the purposes of the analysis?
§ Are the data secure?
§ Is it possible to remove students’ data from the collection without
consequences?
http://sheilaproject.eu/
54. Implications for a LA policy
• Basing on students’ interests and concerns, a LA policy should be able
to:
§ Provide students with useful information which improve their knowledge
about LA.
§ Identify students’ problems, define how they should be solved, and the best
techniques and tools to do it.
§ Take into account students’ concerns about their data (for example,
anonymising data whenever possible).
http://sheilaproject.eu/
56. Student Focus Groups OUNL
• Know that data is being collected but don’t really know
what is being done with it, more transparency is needed
• Data should mainly be used for student support
• Always ask when results are on individual level, data as part
of average is ok
• Opting-out of data collection should be possible for some
aspects, especially important is opting-out of feedback
provision
http://sheilaproject.eu/
57. Student Focus Groups OUNL
• Feedback should come via a dashboard
• Feedback should come from the system, NOT the teacher
• Feedback should be personalised and customisable
• Feedback should be a pull scenario, not a push scenario
à University students are responsible for their own learning
à Regular feedback backed by teacher good for school, less
needed at university
http://sheilaproject.eu/