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Developing an evidence-based
institutional LA policy
SHEILA	Project	
	
Yi-Shan	Tsai,	Dragan	Gašević,	Maren	Scheffel,	
Pedro	Manuel	Moreno	Marcos,	Alexander	Whitelock-Wainwright	
	
LAK18	Workshop		
6th	March,	2018	
http://sheilaproject.eu/
Programme (9.00-12.30)
SHEILA	
overview	
Student	&	
staff	surveys	
Student	&	
staff	focus	
groups	
SHEILA	policy	
framework	
Developing	an	
institutional	
policy	
http://sheilaproject.eu/	
10.30	-11.00	AM
SHEILA	overview	
http://sheilaproject.eu/
Developing an evidence-based
institutional learning analytics policy
Dragan	Gašević	
@dgasevic	
Mar	6,	2018	
LAK’18,	SHEILA	workshop	
Sydney,	NSW,	Australia	
http://sheilaproject.eu/
Our	institution	is	in		
early	days	of	adoption	
http://sheilaproject.eu/
Adoption Challenges
http://sheilaproject.eu/
Adoption challenge
	
Leadership	for	strategic	
implementation	&	monitoring	
	
	
Tsai, Y. S., & Gasevic, D. (2017). Learning analytics in higher education – challenges and policies: a review of eight learning analytics
policies. In Proceedings of the Seventh International Learning Analytics & Knowledge Conference (pp. 233-242).
http://sheilaproject.eu/
Adoption challenge
	
Equal	engagement	with	
different	stakeholders	
	
	
Tsai, Y. S., & Gasevic, D. (2017). Learning analytics in higher education – challenges and policies: a review of eight learning analytics
policies. In Proceedings of the Seventh International Learning Analytics & Knowledge Conference (pp. 233-242).
http://sheilaproject.eu/
Adoption challenge
	
Training	to	cultivate	data	literacy	
among	primary	stakeholders	
	
	
Tsai, Y. S., & Gasevic, D. (2017). Learning analytics in higher education – challenges and policies: a review of eight learning analytics
policies. In Proceedings of the Seventh International Learning Analytics & Knowledge Conference (pp. 233-242).
http://sheilaproject.eu/
Adoption challenge
	
Policies	for	learning	analytics	practice		
	
Tsai, Y. S., & Gasevic, D. (2017). Learning analytics in higher education – challenges and policies: a review of eight learning analytics
policies. In Proceedings of the Seventh International Learning Analytics & Knowledge Conference (pp. 233-242).
http://sheilaproject.eu/
What’s	necessary	to	move	forward?	
http://sheilaproject.eu/
SHEILA
http://sheilaproject.eu/
Inclusive adoption process
http://sheilaproject.eu/
Inclusive adoption process
http://sheilaproject.eu/
Inclusive adoption process
Macfadyen,	L.,	Dawson,	S.,	Pardo,	A.,	Gašević,	D.,	(2014).	The	learning	analytics	imperative	and	the	sociotechnical	challenge:	Policy	for	
complex	systems.	Research	&	Practice	in	Assessment,	9(Winter	2014),	17-28.	
http://sheilaproject.eu/
Methodology
Literature	
-  Policy	
-  Adoption	
Academic	staff	
-  Survey	
-  Focus	groups	
Students	
-  Survey	
-  Focus	groups	
Senior	managers	
-  Survey		
-  Interviews	
Experts	
-  Group	concept	
mapping	
Policy	
framework	
	
	 	
	 	
	Institutional	
policy/
Other	stakeh.	
-  Workshops	
-  Committees	
http://sheilaproject.eu/
Student	&	
staff	surveys	
http://sheilaproject.eu/
Student Survey Update
	
Alex	Wainwright	
http://sheilaproject.eu/
Development and Validation
• Validated	in	multiple	contexts.	
• Mainly	focused	on	descriptive	statistics.	
• What	next?	
http://sheilaproject.eu/
Latent Class Analysis
• Segmentation	procedure.	
• Identify	latent	sub-groups.	
• Includes	covariates	to	predict	class	membership.	
http://sheilaproject.eu/
Model Tested
• Dutch	students	(n	=	1240).	
•  Formula:	(Expectation_Items)	~	Age	+	Gender	+	student_Type	+	
level_Of_Study	+	Faculty	
http://sheilaproject.eu/
Results
• Four	class	solution.	
• Age	and	student_Type	are	important	covariates.	
http://sheilaproject.eu/
http://sheilaproject.eu/
http://sheilaproject.eu/
Latent Class Regression
• Class	3	membership	associated	with	age	and	student	type.	
• Age	(β	=	.02,	standard	error	=	.009).	
• Student	Type	(European	student:	β	=	.97,	standard	error	
=	.36)	
http://sheilaproject.eu/
http://sheilaproject.eu/
http://sheilaproject.eu/
Why is this important?
• Gauging	stakeholder	expectations	early	on	can	offset	the	
feelings	of	dissatisfaction.	
• Expectations	are	not	homogenous.	
• Able	to	manage	expectations.	
• Prevent	the	creation	of	unrealistic	expectations.	
http://sheilaproject.eu/
Cross-Cultural Differences
• Data	from	6	universities.	
• Compare	items	based	on	descriptives	–	making	large	
inferences.	
• Multiple	ANOVAs?	
• Multiple-Indicators	Multiple-Causes	(MIMIC)	
http://sheilaproject.eu/
MIMIC Modelling
• Used	in	confirmatory	factor	analysis.	
• Direct	effect	of	covariate	on	latent	variable	=	population	
heterogeneity.	
• Direct	effect	on	indicators	=	differential	item	functioning.	
	
http://sheilaproject.eu/
Two Approaches
• Formulate	hypotheses	–	no	research	to	ground	these.	
• Exploratory	approach	–	no	hypotheses.	
http://sheilaproject.eu/
Exploratory Approach
• Dummy	codes	(k-1).	
• Dutch	university	is	the	baseline	(largest	sample).	
• All	directs	effects	set	to	zero	–	inspect	modification	
indices	(MI).	
• High	MI	value	–	freely	estimate	direct	effect.	
http://sheilaproject.eu/
Predicted Expectations MIMIC Model
Direct	Effects	 .025	 .975	
Ethics_Factor	~	Spanish_University	 -.54	 -.36	
Q1_2	~	Spanish_University	 -.33	 -.08	
Q5_2	~	uk_University	 -.52	 -.14	
http://sheilaproject.eu/
MIMIC Model Interpretation
• Spanish	students	score	-.46	(95%	CI	[-.54,-.36])	units	lower	
than	Dutch	students	on	the	Ethics	and	Privacy	factor.	
• UK	students	score	significantly	lower	on	item	5	(-.33;	95%	
CI	[-.52,	-.14])	than	Dutch	students	(i.e.,	UK	students	have	
lower	expectations	toward	the	University	seeking	consent	
to	collect	data).	
http://sheilaproject.eu/
Next
• Need	to	ground	these	findings.	
• Possible	cultural	reasons	for	these	differences?	
http://sheilaproject.eu/
Student	&	staff	
focus	groups	
http://sheilaproject.eu/
University of Edinburgh
6	Student	focus	groups,	26	students	
5	staff	focus	groups,	18	teaching	staff	
http://sheilaproject.eu/	
Yi-Shan	Tsai
Interests – students
Personalised	support	
•  Inform	teaching	support	and	curriculum	design.	
•  Support	a	widening	access	policy.	
•  Support	students	at	all	achievement	levels	to	improve	learning.			
•  Assist	with	transitions	from	pre-tertiary	education	to	higher	
education.	
http://sheilaproject.eu/
Concerns– students
•  Surveillance	
•  Stereotypes	and	biases	
http://sheilaproject.eu/
Concerns– students
Legitimate	or	illegitimate?		
	
•  Purpose	
•  Anonymity	
•  Access	
Privacy	
paradox	
Transparency	
Effective		
communication	
http://sheilaproject.eu/
Interests – teaching staff
•  Pedagogical	interests	
Know	how	students	
engage	with	learning	
contents	
Improve	the	design	and	
provision	of	learning	
materials,	curriculum,	
and		support	to	
students.	
http://sheilaproject.eu/
Concerns– teaching staff
Profiling	students	&	unequal	
support	
Privacy	&	autonomy	
Demotivation	&	Anxiety	 Behaviour	alteration	
Student-Centred	
Concerns	
http://sheilaproject.eu/
Concerns– teaching staff
Time	pressure	 Performance	judgement	
Teaching	professionalism	is	
disrespected	
Managing	expectations	
Teacher-centred	
concerns	
http://sheilaproject.eu/
Concerns– teaching staff
Differences	among	individual	
students/	teachers/	courses/	
subjects/	disciplines/	faculties	
Interpretations	of	learning	(data	
collection,	analysis	&	analytics	
interpretation)	
Damaging	teacher-student	
relationships	
LA	capabilities	
LA-centred	
concerns	
http://sheilaproject.eu/
Tallinn University
5	student	focus	groups,	18	students	
5	staff	focus	groups,	20	teaching	staff	
http://sheilaproject.eu/	
Kairit	Tammets
Student focus groups
•  Awareness:	
•  Students	do	not	know	what	is	LA	or	the	possibilities	of	using	their	data	for	
different	purposes	
•  Students	are	not	aware	of	the	educational	data	university	may	have	about	
them,	but	they	in	general	assume	that	university	has	access	to	data	and	it	is	
already	used	in	some	processes	
•  Students	have	not	checked	their	contracts	if	and	how	it	is	regulated	to	use	
their	educational	data	in	different	processes	
http://sheilaproject.eu/
Student focus groups
•  Expectations:	
•  Students	consider	improving	the	quality	of	teaching	as	the	main	priority	of	
developing	LA	services:	e.g.	what	learning	methods	are	used	in	the	classrooms?	
•  Overview	of	the	tasks	to	be	submitted	in	current	term	was	evaluated	to	be	very	
needed	and	appreciated:	due	date,	what	course,	in	which	environment		
•  Recommendation	of	the	learning	resources	from	different	databased,		libraries	etc.	
based	on	the	group	and	individuals’	needs	was	considered	relevant		
•  Consent,	privacy:	
•  Students	are	sensitive	about	accessing	their	educational	data.	Support	staff	(like	
study	counsellor)	may	be	the	one	who	sees	overall	picture	about	the	learner,	but	not	
personal	data	(health	issues,	educational	history,	workplace)	
•  Any	teacher	or	program	head	should	see	only	generalized	results	of	the	group,	not	
individual	data	about	the	learner.	Reason:	not	trusting	staff,	prejustice	may	develop	
•  Sharing	students’	anonymized	educational	data	with	the	third	parties	only	without	
commercial	purposes.	
http://sheilaproject.eu/
Staff focus groups
Awareness:	
•  Staff	from	ICT	and	educational	field	were	more	aware	about	the	concept	and	
possibilities	of	LA;	
Expectations:	
•  Staff	mainly	sees	LA	as	a	tool	for	supporting	students:	enhancing	their	SRL	
competences	by		making	decisions	about	own	learning;	
•  Additionally	was	LA	perceived	as	a	tool	for	“managing	my	course	better”	
•  Program	heads	perceive	LA	differently	than	regular	staff	-	would	like	to	know	
more	about	learners	than	just	one	course	-	background,	learning	path,	results	in	
other	courses	
•  Program	heads	are	more	willing	to	act	when	learner	is	identified	as	under-
performing,	drop-out	etc,	regular	staff	perceived	it	is	student’s	responsibility	for	
acting	in	case	of	identified	problems	
http://sheilaproject.eu/
Staff focus groups
•  Challenges:	
•  Regular	staff	considers	LA	as	time	consuming:	
•  monitoring	individual	students.	They	consider	it	as	teaching	in	secondary	school,	but	
university	is	voluntary	place	and	students	should	take	the	responsibility	
•  Not	sure	if	they	would	improve	their	practice	based	on	LA-data,	because	this	should	be	
already	part	of	the	professional	practice	(“I	am	doing	it	anyway”)	
•  Interest	to	see	learners’	personal	data:	background	data,	health	data:	
•  Where	students	are	coming	from	(what	they	have	studied	before;	what	is	the	profile)?	
•  Where	they	are	working	-	who	is	my	audience?	
•  (Mental)	health	issues	as	issues	for	teaching	staff	-	should	we	be	aware	of	them?	
•  Worried	-	if	I	had	personal	data	about	the	students	-	how	it	would	influence	
my	opinion	about	the	student?		
http://sheilaproject.eu/
Universidad Carlos III de
Madrid
5	student	focus	groups,	23	students	
4	staff	focus	groups,	16	teaching	staff	
http://sheilaproject.eu/	
Aarón	Rubio	Fernández	
Pedro	Manuel	Moreno	Marcos
Students’ interests about LA
•  Students	demand	improvements	in	their	learning	experiences.	
§  Better	student-teacher	feedback.	
§  More	information	about	the	gathering	and	analysis	of	their	data.	
§  Better	academic	resources	(PDFs,	videos,	etc.)	and	better	academic	tools	and	
services	(such	as	e-learning	platforms	or	book	recommendation	services).	
§  A	personalised	learning	environment	for	each	student.		
http://sheilaproject.eu/
Students’ interests about LA
•  Most	students	do	not	know	exactly	what	LA	is,	but	they	know	that	
the	use	of	their	data	could	improve	their	learning	experience.	
•  Therefore,	their	interest	in	the	analysis	of	their	data	will	grow	if	LA	is	
able	to	solve	the	students’	problems.	
http://sheilaproject.eu/
Students’ concerns about LA
•  Students	have	several	concerns	related	to	their	data.	
§  What	kind	of	data	are	gathered	and	analysed?	
§  Who	can	access	to	the	students’	data?	
§  What	are	the	purposes	of	the	analysis?	
§  Are	the	data	secure?	
§  Is	 it	 possible	 to	 remove	 students’	 data	 from	 the	 collection	 without	
consequences?	
http://sheilaproject.eu/
Implications for a LA policy
•  Basing	on	students’	interests	and	concerns,	a	LA	policy	should	be	able	
to:	
§  Provide	 students	 with	 useful	 information	 which	 improve	 their	 knowledge	
about	LA.	
§  Identify	students’	problems,	define	how	they	should	be	solved,	and	the	best	
techniques	and	tools	to	do	it.	
§  Take	 into	 account	 students’	 concerns	 about	 their	 data	 (for	 example,	
anonymising	data	whenever	possible).	
http://sheilaproject.eu/
Open Universiteit Nederland
2	student	focus	groups,	7	students	
2	staff	focus	groups,	5	teaching	staff	
http://sheilaproject.eu/	
Maren	Scheffel
Student Focus Groups OUNL
•  Know	that	data	is	being	collected	but	don’t	really	know	
what	is	being	done	with	it,	more	transparency	is	needed	
•  Data	should	mainly	be	used	for	student	support	
•  Always	ask	when	results	are	on	individual	level,	data	as	part	
of	average	is	ok	
•  Opting-out	of	data	collection	should	be	possible	for	some	
aspects,	especially	important	is	opting-out	of	feedback	
provision	
http://sheilaproject.eu/
Student Focus Groups OUNL
•  Feedback	should	come	via	a	dashboard	
•  Feedback	should	come	from	the	system,	NOT	the	teacher	
•  Feedback	should	be	personalised	and	customisable	
•  Feedback	should	be	a	pull	scenario,	not	a	push	scenario	
à University	students	are	responsible	for	their	own	learning	
à 	Regular	feedback	backed	by	teacher	good	for	school,	less	
needed	at	university	
http://sheilaproject.eu/
SHEILA	policy	
framework	
http://sheilaproject.eu/
SHEILA policy framework
http://sheilaproject.eu/
Developing	an	
institutional	
policy	
http://sheilaproject.eu/
Group discussion walls
•  Dimension	1:	http://bit.ly/lak18_sheila_d1			
•  Dimension	2:	http://bit.ly/lak18_sheila_d2		
•  Dimension	3:	http://bit.ly/lak18_sheila_d3		
•  Dimension	4:	http://bit.ly/lak18_sheila_d4		
•  Dimension	5:	http://bit.ly/lak18_sheila_d5		
•  Dimension	6:	http://bit.ly/lak18_sheila_d6		
http://sheilaproject.eu/

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