The document provides a summary of Sheetal Uttreja's experience working as a Senior Business Analyst at AXA from June 2015 to November 2017, and previously as a Business Analyst and Course Administrator. It outlines her responsibilities managing projects, requirements gathering, budgeting, risk management, and stakeholder engagement. Key achievements include saving 50% time on a project and successfully implementing strategic learning initiatives. Her education includes a Post Graduate degree in Business Administration and Bachelor's degree in Business Management.

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EXPERIENCE
JUNE 2015 – NOVEMBER 2017
SENIOR BUSINESS ANALYST, AXA
 Gathering business requirements and analyzing as per client's requirements
 Developing a comprehensive project plan, identify, document and mitigate the risks involved
 Creating a budget tracker to track and monitor actual cost to budget
 Reviewing and managing project progress, reports, minutes and meetings
 Supporting the transition from UAT (User acceptance testing) to Live
 Effectively managing Stakeholders and escalating issues that may impact the operations
 Mentoring and On-boarding new resources in the team
Achievements
 Provided turn-around expertise to the client in a crunched deadline saving 50% of estimated time
 Successfully implemented the I-Learn project of strategic learning in the absence of Process Leader
 Generated a readership for 150+ employees based on the new guidelines on the Learning tool
MAY 2014 – MAY 2015
BUSINESS ANALYST, AXA
 Supported AXA companies across the world in gaining efficiency & quality of service - in training
design, delivery and certifications (30+ countries)
 Gathered AXA companies requirement matrix to plan Operational Excellence Training programs
 Defining the scope, objectives, milestones, budget and schedule to create a project plan
 Analyze the risks and manage changes, communicate and coordinate with vendors
 Periodically tracking and reporting the progress of the tasks, analyzing the success and shortcoming
Achievements
 Proven track of gaining the highest employee satisfaction score of 92% for the program
 Developed an international community space to leverage best practices and forum of discussions
across the globe
AUG 2011 – APRIL 2013
COURSE ADMINISTRATOR, IBM
 Established Training schedules in line with new project requirements and publishing details
 Interfaced with Trainers and imparted Knowledge on conduct of virtual facilities
 Introduced and facilitated sessions, Analyzing and reporting the feedback from surveys
Achievements
 Facilitated the Healthcare Sharenet connecting global locations with over 1000+ participants
 Successfully launched the Virtually learnable sessions for over 250+ landed practitioners
SHEETAL UTTREJA
2120 Haven Road Wilmington DE - 19809 Mobile - (302) 332 5591
Birth date - 10/03/1990 Visa Type – L2 (valid till 08/27/2020)
sheetaluttreja@gmail.com linkedin.com/in/sheetaluttreja/
Summary - Senior Business Analyst with 5 years experience managing complex projects and adding business
value for AXA a worldwide Insurance leader. Seeking to use people and project management skills to
leverage the success of projects. Have a Masters in Business Management.

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EDUCATION
JULY 2013
POST GRADUATE IN BUSINESS ADMINISTRATION, SYMBIOSIS
Grade - A
MAY 2011
BACHELOR IN BUSINESS MANAGEMENT, BALDWIN METHODIST COLLEGE
Topper of the Batch for 6 consecutive semesters in a row
SKILLS
 Analytical Thinking and Problem Solving Skills
 Teamwork and Project Management
 Accurate and Detail-oriented
 Excellent Communication and Stakeholder
Management
 Strong time-management and Conflict
management
 Fluent in [Language] English, Hindi, Kannada,
Punjabi
Tools used
 Microsoft Office (PowerPoint, Excel, Word,
Outlook)
 MS-Project, MS-Visio, WBS, Think-Cell,
Power BI, Cisco Webex, Trello, JIRA and
Confluence, CSOD, LMS, Clearquest, Survey
Monkey, MS-Live Meeting, Blackboard
Collaborate
ACTIVITIES
 Recognized with quarterly excellence Star award among the team of 150 members
 Fantastic team award for driving the Home of Hope initiative
 Internal Blog writer to support social and organizational causes
 Lead Volunteer for various social services including - Old Age homes, orphanages and animal rescue
 Certified in Persuasive Communication from Dale Carnegie
 Trained in Agile - Scrum Master