- The document outlines plans to establish an experts community and mentoring program within an organization to improve collaboration, knowledge sharing, and professional development. - Key elements include defining practice areas and relationships, developing a mentoring hierarchy with mentors and buddies, and creating a community portal for logging issues, finding resolutions, and communicating solutions. - A multi-phase timeline is presented starting with establishing community goals and roadmaps, then expanding to initiatives like budgeting, business development, and integrating practices.

1. Presented by:
Qasim Mehmood
Portals & Collaboration Technical Manager
Qmehmood@hotmail.com
Twitter: @Qamehmood

2. Presenter Introduction
Qasim Mehmood

3. Agenda
• Issues and problems
• Department vs Project vs Practice
• High level relationship model
• Practice Specification Model and Relationship
• Mentoring Program
• Questions and Thoughts

4. Issues and Problems
• No defined Standards across the Specializations and
Domains.
• No demand Vs supply curve management
• No true collaboration across the organization
• Lessons learned or IP logs
• No standard roadmap available across the
specialization for enterprise project or engagement
• Idea Generation

5. Department vs Project vs Practice
• Department: Specialized functional area
within an organization or a division, such
as accounting, marketing, planning.
Generally every department has its own
manager and chain of command.
• Project : A project is temporary in that it
Dedicated Team
has a defined beginning and end in time, Framework,
Knowledge Base,
Toolkits and
and ... And a project is unique in that it is Templates
Best Practices
not a routine operation. (PMI)
• Practice: Practice is responsible to Collaborative, Practice Environment
mentor, manage, provide roadmap,
strategy and best practices for consulting Microsoft Gold Partner
Services/projects.

6. High-level Relationship Model
Domain Practices
• Healthcare
• Education
Specialization Practices
• Portal and Collaboration
• Business Intelligence
Organization • Application Development
• Enterprise Architecture
• Integration
•
Practices

7. Mentoring Program
• Mentoring program help younger resources to build their professional
skills to match experience professionals in projects and services.
• Mentors and Buddies will provide support and guidance to the mentee
such as goal setting, career development and trainings/certifications.
• Goals can be set Quarterly or Annually for the mentee.
• Mentors need to arrange monthly meeting to track the status for goals
and trainings.
• Buddies and Mentee can arrange informal sessions as needed.
Buddy
Mentor (Goal Mentee (Support)
Setting)

8. Experts Community Vision
• Remove communication barriers and Improve
Communication among teams
• Share and Collaborate knowledge by discussing the
ideas, issues and problems.
• Utilizes best practices and leverages tools to
Community minimize problems.
Vision
• Lesson learned from projects and releases
• Adopt professional practices/processes
• Track and Log issues, question and develop follow-
up sessions for the resolution

9. Community Process Overview
Log Agenda Develop
Communicate
Items/Problems on Discuss Agenda FAQs/Blogs for
Find Resolution Solution across
the SharePoint Items discussed
the teams
Community Site issues

10. Mentorship Program Hierarchy
Experts
Practice
Delivery Community Mentoring Program
Management
Leads
Mentors Mentee
Lead 1
Buddies Mentee
Practice/
(Practice Technical
Director) Manager
Mentors Mentee
Lead 2
Buddies Mentee

11. Practice Initiative Timeline
Phase II
•Mission Statements, Practice •Budget
Goals •Business Development
•Roadmap development •Growth Plan
•Yearly Goals •Practice Financial Health
•Strategy Design •Demand & Skills •Next 6 month Forecasting
•Demand & Skills •ROI •Operations
•Project Status •Semi Annual Report •Financial Management
•Experts Community •Service Portfolio, SLAs •Practice Standards
•Mentorship Program •Client Engagement Model •IPs
•Strategy Alignment with other •Governance •Practice Integration (Details)
Practices •R&D initiative
•Integration with Other practices
•Core Competency Model
•Project Onboarding kit
•Reward Model
•Community Site Management
•Collaboration
•MyIdea
•Goal Setting
•Competency Evaluation
•Blogs, Webinars
Phase I Phase III

12. Next Steps
Top Management/Practice Management
– Finalize the goals for each quarter
Experts Community
– Finalize Mentors and Buddies
– Project Readiness guide (Practice level document which helps team how to
handle enterprise projects)
– Practice Standards (Discuss needed with community)
– Webinars and Blogs (Develop List of Blogs and webinars and assign to mentee)
– MyIdea (Plan of action on new Ideas)

13. Highlevel Road-Map
Establish Experts Community
•Experts Community Kickoff meeting
•Finalize Expert Community members
list and Meeting arrangements. Practice
•Setup Expert Community Group in AD Experts Community Kickoff Mission, Practice Goals
for email. Roadmap development
•Mentoring Program startup discussion. Yearly Goals
Strategy Design
Demand & Skills
Project Status
Practice Phase I Experts Community
Mentorship Program
Strategy Alignment with other
Practices
Core Competency Model
Reward Model
Practice Phase II Collaboration
Goal Setting
•Migrate and release SharePoint 2010 Blogs, Webinars
portal site.
•Setup SharePoint Community Site on
SharePoint 2010 Portal. Practice Phase II
•SharePoint 2010 Portal Go-Live
announcement corporate wide.

14. Q&A

15. Thanks