Cisco's employee volunteer programs won the California Business Volunteer Program of the Year award from the governor in 2009. The programs generated over $400,000 in matching gifts, 76,000 hours of service, and $2.2 million in product grants. The author wrote the winning application by demonstrating how the programs aligned with Cisco's business goals and improved employee skills, retention, and recruitment. They also led external communications about the programs to investors, customers, and prospective employees. Additionally, the author helped exceed fundraising goals for a global hunger relief campaign by 20% through communications materials that increased employee participation in giving.