The document discusses Microsoft SharePoint, a collaborative support technology that provides shared workspaces and document management through features like web portals, centralized document repositories, and browser-based administration. It offers details on specific SharePoint products like Windows SharePoint Services and Microsoft Office SharePoint Server. The document also addresses costs, stakeholders, development/support resources, user communities, suitable and unsuitable use cases, and critical success factors for SharePoint.

1. Collaborative Support Technologies: SharePoint Gina Ali BMIS 2601 September 2008

2. Type of Technology Integration Shared Workspace Document Management Wiki Blog Products Windows SharePoint Services Microsoft Office SharePoint Server Source: Wikipedia

3. Microsoft SharePoint Family Windows SharePoint Services (WSS) Basic part of SharePoint Offers collaboration & document management functionality by means of web portals, a centralized repository for shared documents, & browser-based management and administration of them Source: Wikipedia

4. Microsoft Office SharePoint Server (MOSS) Runs on top of WSS Builds on WSS by adding core features & end-user web parts Part of SharePoint products (WSS & MOSS) is Microsoft Office SharePoint Designer Microsoft SharePoint Family Source: Wikipedia

5. Microsoft SharePoint Family Microsoft Office SharePoint Designer (SPD) WYSIWYG HTML editor, general web design program From Microsoft, replacing Microsoft Office FrontPage WYSIWYG “ What you see is what you get” System in which content displayed during editing appears very similar to final output Source: Wikipedia

6. Cost of Technology Assumptions SQL framework in place Windows 2003 Server in place MOSS Server $4,424 Client Access Licenses Standard: $94 / user / license Enterprise: Additional $74 / user / license Source: Peter Ward blog @ Interdyn

7. Organizational Stakeholders Web Developers Users throughout the firm Management Adopt Nurture Encourage Project Team Analysts, Application Architects, & Security, Standards & Governance boards Source: Bamboo Nation SharePoint Community

8. Development / Support Consulting Firms / IT Service Firms / IT Management Firms Vendor (Microsoft) Educational Institutions Training Source: Google Search

9. User Community Various sizes of companies Institutions of education User groups on web “ Community Kit for SharePoint” CodePlex Source: Google Search

10. Situations Well Suited for SharePoint Project blogs Source: Messaging News Magazine Separating areas of company into multiple web portals (as opposed to throwing whole company together in one) Source: KM World Collaborative document management Source: Clever Workarounds blog Training different groups of people Sharing large documents

11. Situations Poorly Suited for SharePoint Records Management Source: Clever Workarounds blog Training that requires hands-on skill

12. Critical Success Factors User Acceptance Meeting Business Requirements Long-term Content Management Source: Interdoc.com

13. Sources of Additional Information Project Team at Work Federated Investors User Communities online Microsoft Especially for pricing