SFR chooses Capgemini and Sopra Group to implement a new billing and multi-channel order management system (BIOS) over a two-year project. The new system will combine SFR's order management system with its catalog of offers and make it configurable based on predefined rules. This will allow SFR to better tailor its offers to each customer segment and facilitate multi-channel management of customer contacts. Sopra Group's involvement in the BIOS project will allow for a long-term collaboration with SFR to align SFR's IT systems with its convergence strategy.