Seth Omar Harewood has over 10 years of experience in operations, logistics, and customer service roles. He has a proven track record of overseeing teams, conducting training, ensuring on-time deliveries, and maintaining safety and regulatory compliance. Harewood holds certifications in safety training, forklift operation, and payroll systems. He is skilled in areas such as map reading, safe driving, and operating various aircraft including the Boeing 757.

1. SETH OMAR HAREWOOD
502 South 31st Street, South Bend, IN 46615 H: 5742178330 ♦ C: 5748502941 ♦ supvseth@gmail.com
PROFESSIONAL SUMMARY
Focused decision maker with demonstrated ability to lead cross-functional teams in the design, development
and launch of leading-edge solutions and processes.
SKILLS
Map reading and navigation skills Customer service specialist
Safety-conscious Friendly
Safe driver in adverse conditions Calm under pressure
Safe driver training Federal Aviation Administration (FAA)
Customer-oriented regulations
Knowledge of state roads and highways Flexible
Freight expertise Familiar with [Boeing 757]
CPR certification
CERTIFICATIONS
Safety Training with Hazardous Material Forklift Operator Trainer Word Processing Trainer ADP (employee
payroll)
WORK HISTORY
Operations Supervisor, 04/2014 to 08/2016
Quantem Aviation Services Inc – South Bend, Indiana
Oversee the ramp operations.
Reports directly to GM.
Directly involved with new hire training and evaluating.
Conduct training classes for current employees.
Achieved a 75% on-time shipment rate.
Loaded products weighing up to 200 pounds onto trailers for delivery.
Coordinated with freight forwarders to expedite international shipments.
Redirected shipments en route in response to customer requests.
Trained staff on material handling processes to reduce shipping times.
Built a motivated warehouse team of 15 well-trained staff.
Trained on operation of various aircrafts, including Boeing 757 and AC1466.
Delivery Driver/Warehouse Attendant, 08/2015 to 05/2016
Selking International – South Bend, IN
Cleaned and maintained the warehouse in compliance with OSHA safety standards.
Stacked and stored pallets at the end of the shift to keep warehouse clean and organized.
Used item numbers to properly stock warehouse.
Loaded and unloaded pieces into boxes for shipment.
Moved freight, stock and other materials to and from storage and production areas and loading docks.
Verified each delivery against shipping instructions before delivering to customers.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Created and submitted delivery and DOT logs.
Recorded each delivery using the proper paperwork before leaving the warehouse.
Loaded truck and properly secured items to prevent damage during transportation.
Completed on-time deliveries by choosing the best and most efficient routes.

2. Drove company truck for local and intra-state pick-ups and deliveries.
Submitted receipts and money received from deliveries at the end of each shift.
Operated heavy material handing equipment such as fork trucks and cranes.
Verified that vehicle inspection stickers and registrations were current.
Inspected truck equipment and supplies and reported problems and safety hazards to supervisors.
Operations Lead, 09/2012 to 04/2014
Quantem Aviation Services Inc – South Bend, IN
Load/unload aircraft.
Assisted in the training of (new and current) employees operationally by running training exercises,
equipment testing, and supervision of ramp operations.
Obtained safety training with hazardous material.
Ramp Agent, 03/2010 to 09/2012
Quantem Aviation Services – South Bend, Indiana
Load/unload aircraft.
Games Official, 09/2009 to 12/2010
IUSB Student Activity Center – South Bend, IN
Officiate intramural club sporting events and activities for the University teams.
Installer, 06/2009 to 08/2009
KSS Enterprises – Kalamazoo, Michigan
Filled county school contracts, replacing all old dispensers (soap, toilet tissue, and roll towel).
Delivery Person/Warehouse Attendant, 06/2008 to 09/2008
Best Delivery Systems – South Bend, Indiana
Rental Services.
Loading/unloading truck, delivery and setting up of party material (tents, chairs, tables, etc.).
Scene Shop Employee, 03/2008 to 05/2008
IUN Theatre – Gary, Indiana
Aided in the maintenance of theater (stage), assisted in construction of scenery, assisted in lighting and
sound.
Sales Associate/Stock Person, 01/2008 to 01/2008
Barnes & Noble Booksellers – Gary, Indiana
Required to stock books on shelves, aid customers (students, parents) in locating needed texts.
Priced merchandise, stocked shelves and took inventory of supplies.
Stocked and replenished merchandise according to store merchandising layouts.
Cleaned and organized the store, including the checkout desk and displays.
Welcomed customers into the store and helped them locate items.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Vehicle Porter, 10/2007 to 11/2007
Enterprise Rent-A-Car – Valparaiso, Indiana
Maintain vehicle appearance (detailing and maintenance), deliver vehicles to other locations, drop off and
pick up customers from various locations.

3. EDUCATION
Bachelor of Arts: Sociology,
Indiana University at South Bend - South Bend, IN
Member of P.A.S.U (Pan African Student Union)
Member of the Black Student Union