This document discusses workplace culture and etiquette. It defines workplace culture as shared beliefs, values and expectations among employees that influence behaviors. Workplace culture is important as it can increase productivity, satisfaction, and reduce turnover. The document outlines appropriate attire for men and women and provides examples of cultural attire in Malaysia. It emphasizes maintaining professionalism through one's appearance, language and behaviors.
How to Dress for Success: Finding the Balance Between Personality and Profess...Jessica Fitzpatrick
This is a presentation I created for the students in the Indiana University of Pennsylvania Ambassadors Association. The presentation goes through building a professional wardrobe, specifics for men and women, and differentiating between business professional and business casual.
How to Dress for Success: Finding the Balance Between Personality and Profess...Jessica Fitzpatrick
This is a presentation I created for the students in the Indiana University of Pennsylvania Ambassadors Association. The presentation goes through building a professional wardrobe, specifics for men and women, and differentiating between business professional and business casual.
What is Etiquette?
It is defined as "the forms, manners, and ceremonies established by convention as acceptable or required in social relations, in a profession, or in official life." Etiquette is respect, good manners, and good behavior. It is not just each of these things, but it is all of these things rolled into one.
A to the point deck on common corporate etiquette, including:
Corporate Parties
Email writing
Meetings and Conferences
Telephone and Con-Calls
Lunch and Cafeteria
Common Areas – lift, washroom, corridor, bay area
Chat tools – Skype, communicator
Personal Hygiene
Language – words and phrases
~ by Seekhle Learning
What is Etiquette?
It is defined as "the forms, manners, and ceremonies established by convention as acceptable or required in social relations, in a profession, or in official life." Etiquette is respect, good manners, and good behavior. It is not just each of these things, but it is all of these things rolled into one.
A to the point deck on common corporate etiquette, including:
Corporate Parties
Email writing
Meetings and Conferences
Telephone and Con-Calls
Lunch and Cafeteria
Common Areas – lift, washroom, corridor, bay area
Chat tools – Skype, communicator
Personal Hygiene
Language – words and phrases
~ by Seekhle Learning
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THE USES OF AWARENESS OF PROFESSIONAL ETIQUETTE AT THE WORKPLACE.pptAbraham Ncunge
Professional etiquette maks life easier in social networks.Etiquette is conventional way of behaviour that is acceptable.
There are office etiquette,Dining etiquette and dressing and grooming.
Thes manners are used to find candidates for jobs. Social etiquette include table manners Telephone and handshake .It also stipulates how you keep your plates and spoon before and after eating
Business etiquette is a set of manners that is accepted or required in a profession. Often upheld by custom, it is enforced by the members of an organization. Those who violate business etiquette are considered offensive. The penalty for such behavior frequently lies in the disapproval of other organization members
To maintain a professional life grooming is important.It will guide new comers how they will maintain their personal attire in professional field.In a professional field without proper grooming no one can survive.At first people will see our outlook when we are in a meeting or a job interview.
Business etiquette is about building relationships with other people. Etiquette is not about rules & regulations but is about providing basic social comfort and creating an environment where others feel comfortable and secure, this is possible through better communication.R Ravindra Kumar has 30 years of experience working in worlds largest Life Insurance Company LIC OF INDIA in India and abroad at Fiji Islands. Presently working as Regional Manager in LIC OF INDIA.
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Model Attribute Check Company Auto PropertyCeline George
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June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...Levi Shapiro
Letter from the Congress of the United States regarding Anti-Semitism sent June 3rd to MIT President Sally Kornbluth, MIT Corp Chair, Mark Gorenberg
Dear Dr. Kornbluth and Mr. Gorenberg,
The US House of Representatives is deeply concerned by ongoing and pervasive acts of antisemitic
harassment and intimidation at the Massachusetts Institute of Technology (MIT). Failing to act decisively to ensure a safe learning environment for all students would be a grave dereliction of your responsibilities as President of MIT and Chair of the MIT Corporation.
This Congress will not stand idly by and allow an environment hostile to Jewish students to persist. The House believes that your institution is in violation of Title VI of the Civil Rights Act, and the inability or
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Postsecondary education is a unique opportunity for students to learn and have their ideas and beliefs challenged. However, universities receiving hundreds of millions of federal funds annually have denied
students that opportunity and have been hijacked to become venues for the promotion of terrorism, antisemitic harassment and intimidation, unlawful encampments, and in some cases, assaults and riots.
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• The Committee on Education and the Workforce has been investigating your institution since December 7, 2023. The Committee has broad jurisdiction over postsecondary education, including its compliance with Title VI of the Civil Rights Act, campus safety concerns over disruptions to the learning environment, and the awarding of federal student aid under the Higher Education Act.
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Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
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2. LEARNING OUTCOMES
At the end of the lesson, students should be able to:
1. Define workplace culture and workplace etiquette
2. List the importance/benefits of workplace culture
3. Provide 4 workplace culture artifacts and behaviours, two from each
category
4. Explain why it is important for an organization to have a standard workplace
attire.
3. DEFINITION OF WORKPLACE CULTURE
A common set of beliefs, values, meaning and expectations
shared by members in a work setting that dictates the type of
activities and behaviours assumed by those members.
Schein, 2005
4. IMPORTANCE OF WORKPLACE CULTURE
• Increases productivity and performance among employees
• Contributes to better clients’ satisfaction
• Increase employees punctuality and attendance
• Ensures better product quality
• May reduce employees turnover
5. CATEGORIES IN WORKPLACE CULTURE’S ARTIFACTS AND
BEHAVIOURS
1. Design & Structure: degree of formality, division of labor, organizational
chart, decision-making process, employee incentives.
2. Systems & Procedures: routine, protocol, written policies, communication
flow, orientation process, work roles , work schedule, name display, mission
statement, performance reviews, staff meetings.
3. Physical Artifacts: furniture arrangement, workspace, technology, the
building facade, shared equipment.
4. Social Artifacts: rituals, customs, celebrations, gathering places, routines,
employer-sponsored events
6. DEFINITION OF WORKPLACE ETIQUETTE
Expected behaviors and expectations for individual actions within
society, group, or class. Within a place of business, it involves
treating coworkers and employer with respect and courtesy in a
way that creates a pleasant work environment for everyone.
7. BASIC WORKPLACE ETIQUETTE
1. Monitor the volume of your conversations.
• Be sensitive to how loudly you may be speaking. Consider closing your office door
and lowering your voice whenever speaking in person or on the telephone.
2. Keep personal telephone conversations and emails brief and at a
minimum.
• Be ever mindful that others are nearby and that this is a place of business. Do not use
the company telephone, fax, or email, for any inappropriate and personal matters.
3. Avoid the urge to be "helpful" in areas best left to the other person
to handle on their own.
• Privacy is difficult to find, if you overhear a private conversation, practice selective
hearing. Your best bet for being treated as a professional at work is to keep all
workplace conversations professional.
8. BASIC WORKPLACE ETIQUETTE
4. Sharing professional information is wonderful, gossiping is not.
• Only discuss personnel matters directly with specific individuals, superiors, and
management. And always keep in mind business etiquette concerning confidentiality.
5. Be sensitive to scents and smells surrounding you.
• This rule does not only apply to workplace etiquette, but social etiquette in general.
Save cologne and perfume for social occasions, and ask if fresh flowers and potpourri
bother co-workers before installing them in your space.
6. Avoid foods with strong smells and aromas that will travel throughout the office.
• When eating at your desk or in shared areas, as great as French fries, Chinese food,
and Indian food are, smelling them together in the same room and office can become
unpleasant. Office etiquette rules suggest that you dispose of empty food containers
and other items where they won't contribute negatively to the office atmosphere.
9. BASIC WORKPLACE ETIQUETTE
7. Keep your personal workspace clean and neat at all times.
• Generally, less is better when it comes to office and cubicle decor. Use discretion
when displaying personal items such as family photos and mementos so as not to
overdo, clutter, and obstruct your work area.
8. Restrooms run a close second to kitchens as annoyance spots.
• After use, wipe the countertop and sink of any spilled water or soap. Be sure the toilet
is clean for the next user. Notify the proper attendant if supplies are low or out, and of
any plumbing problems.
10. BASIC WORKPLACE ETIQUETTE
9. Use shared areas with respect and courtesy.
• Workplace kitchens can be the biggest source of co-worker tension. If you expect
everyone you work with to clean up after themselves, model that behavior yourself.
Some basic business etiquette tips is to wash and return all kitchen items to their
proper place, clean spills, and wipe countertops and tables as needed. Help maintain
supplies as needed.
10. Maintain all shared items in "like new" condition and return
borrowed supplies.
• Leave the photocopier in working condition and be sure to take back that borrowed
stapler with at least a few staples left inside. If a machine stalls or jams, take time to
undo the jam or to alert the proper person to attend to it. We all expect and want to be
able to use items and equipment when needed.
12. GENERAL GUIDE FOR MEN ATTIRE
Solid color, conservative suit –depends on the industry. If it is business
related, stay on the conservative side.
• White long sleeve shirt –Depending on your suit color, you can also wear a blue or
cream colored shirt.
• Conservative tie
• Dark socks, professional shoes
• Very limited jewelry
• Neat, professional hairstyle
• Go easy on the aftershave or cologne
• Neatly trimmed nails
13. SUITS
• Business formal attire wear (suits and neckties, sometimes called international
standard business attire)
14. TIES
Dos
• Good quality
silk tie in a
conservative
solid colour
• Subtle colour
and pattern
Don’ts
• Too bright
• Ugly bold patterns
• Pictures and words
17. GENERAL GUIDE WOMEN ATTIRE
Solid color, conservative suit –depends on the industry. If it is business
related, stay on the conservative side.
• Coordinated blouse
• Moderate shoes
• Limited jewelry
• Neat, professional hairstyle
• Sparse make-up & perfume
• Manicured nails (Neat can do)
23. National Attire
National attire is considered formal in Malaysia.
• Type of national attire:
• Baju Melayu
• Baju Kurung
• Baju Kebaya
• Sari
• Punjabi Suit
• Cheongsam
24. National Attire - continue
Complete with
Songkok and
Sampin and
buttoned up.
Not to be worn
with other type
of pants such
as jeans or
khakis.
Baju Kurung
should be
worn
according to
your own
comfort.
It should not
be tight and at
an appropriate
length.
Punjabi suit
should be
appropriate
and
comfortable.
It should not
be tight and a
complete suit.
25. Attire Summary
Not recommended Recommended
Men • Jeans are always wrong
• Never roll up the pants no matter
how cool it looks at the time.
• Sleeves should always be rolled
down, not up.
• Shoes that are too casual.
• Black, polished shoes
• Jacket and pants
• Collared shirt buttoned to the top with
tie
• Neat haircut
Women • Shirt too short and too bright
• Heels need to be lower to the
ground.
• When showing skin, the less the
better.
• Longer skirt on or very close to the
knee
• Sensible shirt with no plunging
neckline
• Conservative colours
26. Tutorial questions
1. Define workplace culture and workplace etiquette using your own words.
2. Why is workplace culture important/ what are the benefits of workplace
culture?
3. What are the four workplace culture and artifacts? State two from each
category.
4. In your opinion, why do you think it is important for an organization to have a
standard workplace attire?