SESSION 16 MODULE 7.pptx

EARPHONE
S
LET US BEGIN
PEN AND
NOTEBOOK
PHONES ON
SILENT
DECENT INTERNET
CONNECTION
SILENT
ROOM
2

HELLO
EVERYONE NICE TO SEE YOU AGAIN
☺
3

MODULE 7
WHAT WE HAVE COVERED
WHAT ARE STANDARD OPERATING PROCEDURES
STANDARD OPERATING PROCEDURES FOR INSTALLATION WORK
WHAY ARE STANDARD OPERATING PROCEDURES IMPORTANT
STANDARD OPERATING PROCEDURES FOR MAINTENANCE WORK
HOW PERFORMANCE MANAGEMENT SYSTEM WORKS
In Module 6 we learned:
5
In previous Modules we understood the technical aspects related to a Solar PV system. But it
is equally important to learn the soft skills needed to carry out the technical aspects. In this
Module we will focus on such soft skills

WORKPLACE
SKILLS
MODULE 7
(Session 16 to 21)
6

MODULE 7
UNIT 7.1: PERSONALITY DEVELOPMENT
UNIT 7.2: PROFESSIONAL CONDUCT
UNIT 7.3: CLIENT SERVICE SKILLS
UNIT 7.4: SITE CLEAN-UP
UNIT 7.5: DIGITAL & FINANCIAL LITERACY
MODULE 7 - UNITS
Work skills can be covered under following topics:
7

MODULE 7
WHAT WE WILL LEARN TODAY
8
Body hygiene & etiquettes
Professional etiquettes and attitude
Communication skills and attitude in life
Maintaining good client relationship and providing good
client service
Etiquettes related to site clean up after completing the
task
COVERED IN
6 SESSIONS
In module 7 we will understand:
Digital and Financial literacy and its importance

MODULE 7
WHAT ARE WORKPLACE SKILLS ?
9
❑ Workplace skills are basic skills a person
must have , to succeed in any workplace.
❑ It includes grooming and personal hygiene,
attitude towards work, interpersonal skills
❑ Workplace skills also includes relationship
with co-worker and client.

UNIT 7.1
PERSONALITY
DEVELOPMENT
MODULE 7
10

MODULE 7
UNIT 7.1 : PERSONALITY DEVELOPMENT 11
TOPICS TO BE COVERED
PERSONALITY
DEVELOPMENT
PHYSICAL APPEARANCE COMMUNICATION SKILLS
VERBAL NON-VERBAL
VALUES &
ATTITUDE

PERSONALITY
DEVELOPMENT
PHYSICAL APPEARANCE COMMUNICATION SKILLS
VERBAL NON-VERBAL
VALUES &
ATTITUDE
13

MODULE 7
UNIT 7.1 : PERSONALITY DEVELOPMENT
BOOSTS YOUR
SELF-
CONFIDENCE
YOU FEEL
POSITIVE AND
HAPPY
IT IS EASIER TO
CONNECT WITH
OTHERS
IMPACT OF PHYSICAL APPEARANCE ON YOU
14
Having a good Physical Appearance affects a person in following ways:

MODULE 7
IMPACT OF PHYSICAL APPEARANCE ON CLIENT
LOOKS EDUCATED &
KNOWLEDGEABLE
A WELL-GROOMED PERSON
LOOKS RESPONSIBLE &
FRIENDLY
CLIENTS RELATE GOOD
APPEARANCE WITH
POSITIVITY & TRUST
15
While a good physical appearance helps a person feel good about themselves, it also affects the
way people think about you. Let us understand how it would make a difference to the client:

MODULE 7
WHAT IS PHYSICAL APPEARANCE ?
Let us understand what we mean when we talk about physical appearance. The term includes in it
the following parts:
PHYSICAL APPEARANCE
BASICS OF BODY
HYGIENE
DRESSING BASICS
LIFESTYLE FOR A
HEALTHY BODY

MODULE 7
1 2 3
4 5 6
BASIC HYGIENE– FACE
Face is the first visible part of your physical appearance. It requires regular maintenance as it comes
in constant contact with dust, dirt & different climates.
1. Wash your face regularly
2. Keep your skin moisturized
3. Shave regularly
4. Keep your nose hair trimmed
5. Keep ear hair trimmed
6. If you keep a beard, keep it well
trimmed

MODULE 7
EXAMPLES – FACE HYGIENE
BEARD GROOMING
19
EAR HAIR

MODULE 7
1 2 3
4 5 6
BASIC HYGIENE– HAIR
Your hair plays a major role in your physical appearance. The following things must be kept in mind:
1. Avoid dandruff and lice
2. Keep well-trimmed hair and combed
3. Use shampoo thrice a week
4. Avoid using sticky and strong odor
hair oil at work
5. Keep long hair tied neatly
6. Avoid fancy hairstyle and hair color

MODULE 7
EXAMPLES – HAIR HYGIENE
HAIR LENGTH,STYLE & CLEANLINESS
21

MODULE 7
1 2 3
4 5 6
BASIC HYGIENE – ORAL
Oral care is of great importance while communicating with people and therefore following things
must be kept in mind:
1. Brush at least twice a day
2. Clean your tongue to avoid bad
breath
3. Rinse after every meal and avoid
food stuck in teeth
4. Avoid smelly food at work
5. Avoid chewing gum or tobacco on
site
6. Use mouth freshener after meals
and after smoking

MODULE 7
EXAMPLES –ORAL HYGIENE
TEETH
23
TEETH & LIPS

MODULE 7
1 2 3
4 5 6
BASIC HYGIENE– HANDS & NAILS
Our hands help us do the most basic activities of our day and we must take care of them in the
following ways:
1. Wash hands properly after meals
and site work
2. Keep your hands moisturized
3. Keep your nails short and clean
4. Do not bite your nails
5. Avoid fancy jewelry at work
6. Avoid hand gestures with dirty
hands

MODULE 7
EXAMPLES – HANDS & NAILS
HANDS,NAILS & JEWELRY
25

MODULE 7
2.
4.
1.
3.
BASIC HYGIENE - FEET
Some basic guidelines to have healthy feet avoid smelly feet are as follows :
1. Always keep your feet clean and
2. Keep your feet moisturized to avoid skin
diseases
3. Trim your foot nails regularly
4. Wear shoes at work to keep your feet safe.
Avoid walking barefoot

MODULE 7
VIDEO 01 – PERSONAL HEALTH, HYGIENE AND GROOMING
Duration: 05 Min 04 Sec
DESCRIPTION
This audio visual will train you to take
care of your personal hygiene. You will
see how personal hygiene reflects in
your everyday life and interaction with
other people.
Let’s see a few methods.
https://www.youtube.com/watch?v=UxskKQ9WOTE

MODULE 7
4
3
2
1
DRESSING GUIDELINES
Do not wear torn or stained
clothes
Let’s take a look at some of the basic dressing guidelines:
Wash your clothes after 1
use or they will smell
Fold your sleeves properly
if needed
Wear well fitted clothes of
your own size

MODULE 7
8
7
6
5
DRESSING GUIDELINES
Let’s look at some of the basic dressing guidelines:
Always wear clean
undergarments everyday
Always tuck in your shirt
properly
Keep your shirt collar
down
Keep your zip and buttons
closed

MODULE 7
4
3
2
1 5
DRESSING FOR WORK
Wear full length and
ironed pants
Dressing reflects your personality. It is important to dress well as it changes your mood towards
positivity and motivation.
Do not take off your
uniform while
working
Always wear a clean
& ironed uniform to
work
Always carry a
handkerchief
Always wear a belt

MODULE 7
EXAMPLES - DRESSING
SHIRT BUTTONS, COLLAR & ZIP
32

MODULE 7
4
3
2
1 5
FOOTWEAR FOR SITE
Avoid wearing
torn/smelly shoes
or socks
Footwear provide safety to your feet. A good pair of footwear indicates strength and stability in your
life. Here are a few points you must follow in terms of footwear on site:
Always wear safety
shoes on site
Always wear a fresh
pair of socks
Wear polished and
clean shoes
Tie your laces
properly

MODULE 7
EXAMPLES - FOOTWEAR
SHOE POLISH
35
SHOE POLISH

MODULE 7
1 2 3
4 5 6
HOW TO LIVE A HEALTHY LIFESTYLE
1. Bathe regularly
2. Drink lots of water
3. Exercise regularly / meditation
4. Eat Healthy food
5. Get enough sleep
6. Avoid bad habits like smoking &
drinking alcohol
A fit & healthy person is a well-groomed person. Take care of your overall health to maintain a
positive attitude towards life.

MODULE 7
1 2 3
4 5 6
TAKING CARE OF YOUR BODY PARTS
Each part of the body requires special attention and care. Let’s have a look which body parts to take
care of in the long term.
1. Keep your face acne free
2. Understand your skin type (Oily/
Normal/ Dry)
3. Change toothbrush every 3 months
for healthy teeth
4. Visit the dentist every 6 months in
case of oral diseases
5. Keep your nails free of fungus &
diseases
6. Keep your ears, nose, throat free of
infection

MODULE 7
WHAT WE LEARNED TODAY
1 2 3
4
9
7
6 5
4. HOW TO LEAD A HEALTHY LIFESTYLE
3. BASICS OF DRESSING AND HOW TO DRESS UP AT WORK
1. PHYSICAL APPEARANCE AND ITS IMPORTANCE
2. BASICS OF BODY HYGIENE FOR FACE, HAIR, MOUTH, HANDS & FEET
39

MODULE 7
Duration: 15 minutes
DISCUSSION
40
How important is health,
hygiene and grooming in the
success or growth of a person
in life?
Do you think a healthy body
leads to a healthy mind?

Bye Bye ☺
See you in the next session !!! 41

SESSION 16 MODULE 7.pptx

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SESSION 16 MODULE 7.pptx